鼎翰科技股份有限公司

Business Manager (BM) aims to maximize and facilitate business via driving Regions/Countries to align HQ product strategy and business direction, integrating internal resources across function teams to fulfill business needs in terms of product, price, demand/supply, marketing and even technical supports. The BM also acts as the advocate for the regional offices and in parallel represents HQ in all business communication. The BM needs to become the experts of company solutions, product portfolios. Define business/ product lines strategies and roadmaps with Product Management Team and each regional office. Working with oversea national subsidiaries and/or channel partners, to driving business across all accounts. The ideal candidate has knowledge of AUTO ID industry and proven track record experience in related fields, and able to function independently as well as cross function and inter-department communications. Builds and maintains strategic and effective relationships with internal teams including oversea sales, pre-sales, post-sales teams, and/or external customers/ partners. This position creates, grows and enhances its business level through solution integrators and channel partners together with internal teams mentioned above, while expanding our market share. The successful candidate has strong organizational planning skills, able to work well under pressure and meet deadlines, and able to manage multiple tasks without losing focus. He/she has excellent English written and verbal communication skills and possesses strong interpersonal skills. Responsibilities : • Perform market/industry analysis for adapting business to dynamic competition. • Convert business goals, market analysis, and customer needs into effective sales and product strategies, and lead the implementation with Product Management Team. • Plan/implement pricing strategy with Product Management Team. • Sales analysis, project management and pipelines tracking for regional business. • Work with regions to develop and explore existing/potential partners with extensive engagement. • Help resolve customers/oversea subsidiaries related questions/ concerns/ issues in a timely manner. • Meet or exceed revenue/margin projection. • Facilitate business and fulfill regional requests/needs by coordinating across HQ function teams. • Effectively communicate to ensure an appropriate level of understanding exists across the organization. • Work with Marketing and Product Management Teams to create GTM strategies for existing product portfolios. • Implement global product strategy and launch plan into regional execution.

About the job : We are looking for a Service Program Manager to ensure customers received the best service all over the world. The Service Program Manager understands the service per customers' needs and requirements and be able to coordinate with the global service network to service our customers. Your responsibilities will include managing and expanding (based on business requirement) the global service network and service business design and administration. To be successful as a Service Program Manager, you should have excellent communication skills, service business plan experiences and good collaboration with teams to achieve the goal. Responsibilities : • Global service process and service program planning • Manage the global service network. • Service Contract Management (Terms and Conditions, Renewal) • Develop and maintain competitive service profiles. • Collaborate with regions local sales to engage the projects and provide tailored service proposals. • Spare parts Inventory Planning. • Global RMA management.

About the job : We are seeking a dedicated and skilled professional to manage our product portfolio and develop a cohesive product strategy. As a Product Manager, you will oversee product planning and execution throughout the product lifecycle, including defining the product vision and requirements, while working closely with cross-functional teams to deliver products and solutions that meet revenue and customer satisfaction goals. A Product Manager plays a crucial role in driving and optimizing product features and positioning to maintain the company's product portfolio excellence and achieve business targets. You will collaborate with the Business Manager to conduct research, evaluate product demand, establish pricing strategies, identify the target audience, and determine the best way to meet their needs. You should maintain a long-term business perspective to translate this vision into actionable product plans that support annual growth targets. Additionally, you should possess a comprehensive understanding of the global marketplace and vertical applications, while fostering strong internal relationships with cross-functional teams and challenging the status quo. The Product Manager is also responsible for go-to-market initiatives and coordinating execution. This includes planning and executing product launches, working with the marketing team to develop content and programs that empower channels, increase market awareness, and meet business targets for sales revenue and market leadership. To excel in this role, a Product Manager must be analytical, innovative, and strategic, thriving in a fast-paced, results-driven environment. This highly matrixed position requires cultivating strong relationships across all function areas, including marketing, sales, operations, and engineering development. Responsibilities : • Understand and represent what the customer needs • Conduct competitor analysis & market research • Collaborate with Business Manager to translate business goal, market analytics, data and customer needs into actionable product strategies • Define comprehensive product requirement including prioritized features, detail specifications, ID/UX Design…etc • Manage the new product beta testing process and gather customer feedback • Collaborate with the Business Manager to develop a go-to-market strategy and coordinate product launch activities for a successful rollout • Content creation for product sales kit and training material • Manage the lifecycle of established product portfolio • Collaborate with cross-functional teams to support key customer inquiries, facilitate outstanding tenders or projects, and assist with regional marketing activities • Coordinate with OEM/ODM accounts to fulfill development requirements • Track product metrics, analyze sales data to dig into user trends, collect customer feedback and measure the product success • Overseas business travel may be required

About the job : This is a key role in leading & supporting the key strategic markets in SEA by managing administrative tasks, support local team, work with internal and ensure smooth sales operations. It provides not only great opportunity to learn the market & potentially but also collaborate with multiple departments, enhancing your cross-cultural communication and leadership skills. As you grow and contribute, you will have the opportunity to be further developed and promoted to positions such as Regional Sales Manager or Team Leader, advancing your career. We look forward to facing more challenges and growth opportunities together with you, as we create a brighter future. Welcome to the TSC team; we are excited to have you as one of us. 工作簡介： 這個職位是公司在東南亞地區實現業務銷售目標的重要支柱。主要職責包括管理各種行政任務，並確保銷售營運的順利進行，從而支持公司在這個關鍵策略市場的業務發展。 此職位不僅為你提供深入了解市場動態和競爭態勢的機會，還能讓你與多個部門協作，提升跨文化溝通和領導力的能力。隨著你的成長與貢獻，你將有機會進一步被培養，晉升為區域銷售經理或團隊領導等職位，開拓你的職業生涯。我們期待你與我們一同迎接更多的挑戰和成長機會，讓我們一起開創更加美好的未來。歡迎你加入TSC團隊，成為我們的一員。 Responsibilities : • Regional sales target achievement: support team to achieve the assigned annual sales target • Sales Support: • Support the sales team (Local country managers & FAE) with preparing sales materials, presentations, reports and required support for local sales / marketing events preparation. • Review and maintain customer and project information on SFDC system to obtain accurate sales data. • Organize the demand of the responsible countries and work on stock/ supply allocation with internal to fulfill the order demand and ensure efficient delivery of products and services. • Customer Service: Act as the point of contact for customer inquiries, resolving issues and providing information about products and services. • Customer relationship maintenance & enhancement: Not only support local team but also look after the direct sales account to continuously maintain the partnership with customers. • Communication & Collaboration: Coordinate with other departments to ensure a seamless sales process and address any operational issues to support sales. • Reporting: Generate regular sales reports and performance metrics. Analyze data to support decision-making and identify trends or areas for improvement. 工作職責： • 區域銷售目標達成：協助團隊完成指定的區域年度銷售目標 • 業務支援： • 協助銷售團隊（當地前線業務及FAE）準備銷售所需資源、簡報報告以及當地業務與行 銷活動所需的支援。 • 檢視及維護SFDC系統上客戶及專案資料以得到準確的銷售數據。 - 整合及提出負責區域的市場需求，與內部協調供給以有效率地滿足訂單需求並確保產品 和服務。 • 客戶服務：作為客戶諮詢的聯絡窗口，解決客戶問題並提供有關產品和服務的資訊。 • 客戶關係維護與持續優化：不僅支援當地團隊，而且還經營直銷客戶，持續維護合作關係。 • 溝通與協作：與各部門溝通與協調，確保銷售流程順利進行，並解決任何營運問題以支持銷售目標達成。 • 銷售績效報告製作與分析： 產出定期銷售報告和績效指標。分析數據以支持決策並識別趨勢或需要改進的領域。

About the job: We are looking for a professional corporate/brand marketing expert to join our expanding marketing team. The ideal candidate will excel at aligning our brand, business, and product strategies, and translating them into actionable branding plans that build thought leadership and ecosystem partnerships. Additionally, the candidate will lead and facilitate internal corporate communications to foster the "ONE TSC" consensus. If you’re passionate about making a difference, especially in brand building, we want to hear from you! Responsibilities: A. Branding • Devise strategies and plans for global brand initiatives and campaigns • Develop a comprehensive execution plan with centralized performance tracking • Manage all aspects, including material creation and online/offline branding activities • Evaluate and report on campaign success to ensure optimal ROI B. Channel marketing • Define and develop a channel marketing framework and guidelines that are feasible across regions • Align with and collaborate with the Strategic Alliances and Partnerships Manager to implement partnership programs • Plan, support, and execute partner recruitment campaigns C. Public Relations • Develop the framework for PR strategies and manage relationships across multiple stakeholders, including media, partners, colleagues, customers, and investors • Support regional requests for PR messaging D. Corporate Communication: • Ensure compliance with the global brand strategy and corporate identity • Collaborate closely with product and regional marketing teams to enhance product visibility and strengthen branding • Manage and execute corporate communication plans through internal/external websites, social media, and press • Oversee corporate social media, company profiles, boilerplates, and corporate magazine content E. Content Writing • Collaborate closely with top management, business owners, partner managers, and industry experts to build thought leadership. The candidate must understand industry trends, technologies, applications, and business strategies to develop conceptual ideas and translate them into impactful messages that strengthen TSC Auto ID’s brand image. • Content includes, but is not limited to, PR materials, media pitches, public speeches/presentations, podcasts, blogs, social media posts, videos, and more. • Manage, review, and translate content as needed. F. Others: • Undertake additional ad hoc assignments as required • Manage vendor relationships • Occasional travel for overseas events and meetings

About the job : We are looking for a software engineer who is passionate about create Software and solving software problems. If you are a brilliant innovator this is your dream job. The ideal candidate for this position is someone who thinks out-of-the-box. Creativity, ingenuity, and technical-passionate. 工作簡介： 我們正在找一位樂於開發軟體與解決各式問題的軟體工程師，如果你是個有想法的人，這將會是屬於你的夢幻工作。具創造力、獨創性， 且對科技有熱情，能夠跳脫框架的人會是我們理想的人選 Responsibilities: ● Design and implement the architecture and functions of the software application ● Customer Software programming issues support ● Co-work with Firmware or 3rd party engineers for software/firmware integration ● Customer specific software requirement analysis/development ● Existing SDK (Windows, Android, IOS, Linux) and printer software maintenance 工作職責： ● 設計、開發軟體功能與架構 ● 協助排除客戶軟體上之技術問題 ● 與軟、韌體或外包廠商工程師一同協助開發整合軟體 ● 針對客戶客製軟體之需求進行分析與開發 ● 現有SDK (Windows, Android, IOS, Linux)及軟體的維護

About the job : With the advent of the IoT era, Wireless has become an important connection method for IoT products. How to provide customers with a stable, reliable and secure wireless communication product will be an important market value. Therefore, we are looking for colleagues who are looking for wireless network communication development to join our team, expect to establish a stable Wi-Fi connection on TSC’s system platform, make products more reliable and secure, and then develop competitive and differentiated wireless functions. This is a very interesting and challenging work that is directly connected to future trends. The scope of services becomes wider and wider. In the future, there will be more unknown network application areas waiting for us to explore and mine. If you are interested in this kind of work, please feel free to contact us and let us work together to create a product that you are proud of. 工作簡介： 隨著IoT時代的到來，Wireless變成IoT 產品的重要連線方法。如何提供給客戶一個穩定可靠安全無線通訊產品將會是重要市場價值。我們正在找尋求無線網路通訊開發的同仁加入我們，期望在TSC的系統平台上建立穩定的Wi-Fi連線，讓產品更可靠與安全，並進而開發出具競爭力的雲端應用。這是一件非常有趣、連結未來趨勢的挑戰性工作。未來將會有更多的未知網路應用領域與雲端應用等著我們去探索與挖掘。如果你對這樣的工作內容有興趣的話，歡迎跟我們聯絡，讓我們一起共同創出你自己也覺得驕傲的產品。 Responsibilities : • Introduction of new Wi-Fi module and function maintenance of existing Wi-Fi module • Technical cooperation and technical discussions with Wi-Fi module suppliers • Wi-Fi Security Solution • Wi-Fi Software & Protocol application development • Handle and communicate issues related to client wired/wireless network communications • Collaborate with project development teams for functional development and integration • Cloud trend application and function development 工作職責： • 全新Wi-Fi module導入與既有Wi-Fi module功能維護 • Wi-Fi module供應商技術合作與技術討論 • Wi-Fi Security解決方案 • Wi-Fi Software & Protocol 應用開發 • 客戶端有線/無線網路通訊相關問題處理與溝通 • 協作專案開發團隊進行功能性開發與整合 • 雲端趨勢應用與功能開發

About the job : We are looking for talents with development enthusiasm and tenacity to join our team. Candidates must have Embedded Linux / RTOS software/firmware development and problem-solving skills, as well as good interpersonal communication and teamwork. As the scale of our team organization continues to expand, the scope of services has become wider and wider. In the future, there will be more unknown areas waiting for us to explore and dig. If you want to do some challenging work, you don't want to stay the same. Welcome to contact us, we hope to hear from you! 工作簡介： 我們正在找尋求一位具有嵌入式系統開發熱誠與韌性的人加入我們團隊，候選人需具有Embedded system (Linux /RTOS)軟韌體開發與問題解決能力，並善於人際溝通與團隊合作。隨著我們團隊組織規模不斷擴大，服務範圍也越來越廣。未來將會有更多的未知應用領域等著我們去探索與挖掘。如果你是想從事一些具有挑戰性的工作並不想一成不變。歡迎與我們連絡，我們希望收到你的來信! Responsibilities : • ARM Embedded System Linux / RTOS Platform development & maintenance • Label Printer Firmware development & maintenance • Customer Firmware Requirement development & maintenance • Customize Firmware development & maintenance • Production models function integration & maintenance • New Product project development • To define test plan for Software / Firmware project design • Develop and write technical specifications 工作職責： • ARM Embedded System (Linux/RTOS) Platform開發 / 維護 • Label Printer Firmware開發 / 維護 • Customer Firmware Requirement 開發 / 維護 • Customize Firmware 開發 / 維護 • 量產機種功能 整合 / 維護 • 新機種專案開發 • 制定專案之軟韌體相關測試計劃並 組織 / 解釋 / 記錄 其測試結果 • 依據軟韌體功能開發之需求 編寫技術規格書

About the job : Application engineer is responsible for tech support to customers. Externally, it is act as technical interface with customers to provide solutions and technical trainings through TSC Academy. Internally, it is the bridge between customer and internal R&D engineering teams. The role of Application Engineer is not only to provide the high-quality technical support for products, but also needs to manage both customer relationships and the technical solution of customer’s requests, deliver customer and partner experience through timely response, cross departments collaboration and execution to engage the projects. Responsibilities: - Technical support, including pre-sales/post-sales scoping, troubleshooting, solution providing and close case to engage the projects. - Collaborate effectively with internal relevant departments for the solution. - Collect and report the customer feedback and market competitor info - On-site support key customers to resolve the issues. - Technical training/partner events for Sales and partners. - New project product ECAT testing according to user experience.

About the job : Software test engineer is responsible for software design validation. Externally, it is act as software test expert to contribute towards ensuring the quality of TSC AUTO ID’s products by designing and developing software tools, test frameworks, test cases and/or automated tests in certain focus areas. The goals of these are to verify functionality and compatibility of the products, their operational resiliency and/or performance of TSC solutions. The engineer should contribute to build up test plan and provide reporting of test results and risk assessments for project support. 工作簡介： 軟體測試工程師負責軟體設計驗證，透過測項規劃、測試程式編輯、測試工具、自動測試流程管控，驗證產品的功能性和相容性，確保TSC產品的設計品質，並提供測試結果和風險評估的報告。 Responsibilities： • Edit test script and setup test environment to verify functionality and compatibility of the products. • Collect and report for software validation in each software development cycles. • Support software RD to resolve specific design issue. 工作職責： • 制定測試計劃，驗證產品的可功能性和相容性，滿足產品規格和客戶要求。 • 建置測試環境驗證新產品的軟體設計品質。 • 各軟體開發階段編輯測試程式，收集軟體驗證結果並提供完整測試報告。 • 協助RD解決設計問題驗證。

About the job: We are seeking a dedicated Learning and Development Specialist who is passionate about fostering employee growth and thrives on engaging with people. As a member of HR team, you will play a key role in shaping our organizational culture. If you're ready to embrace challenges and are committed to continuous learning and personal development, we encourage you to apply. Together, let's create a great workplace and foster a culture of continuous learning – Better ME & Better TSC. Responsibilities: • Collaborate with management to establish a comprehensive talent development framework, encompassing talent specifications, assessments, development plans, and succession planning. • Design, implement, and manage competency-based learning and development programs to enhance employee skills, knowledge, and abilities, aligning with personal development and business growth. • Plan and oversee the performance management process and personnel development cycle, including probations, promotions, Individual Development Plans (IDP), and performance appraisals, in alignment with company strategies and objectives. • Manage the HR development system and maintain performance management documentation. Generate reports and conduct analyses to refine and enhance development programs, supporting management decisions. • Continuously improve HR procedures and plans by leveraging daily operations, staying informed of the latest industry trends, and adhering to government regulations, ISO, and RBA standards. • Collaborate with key internal and external stakeholders to plan and execute various HR initiatives that support the company's strategy and promote a learning culture.

工作簡介： 這個職位有很多的機會去執行與探索多樣且複雜的任務，需要專業力、執行力、細心度與表達溝通力，以多元且敏捷的思考讓工作更有效率。具備積極、主動、創新、能夠獨立作業且對未來的節能減碳有些想法，將是我們想要找的人才。 若您是一位對廠務工作充滿熱情、喜歡追根究底，正在尋找的是一個能夠以追求自我發展為目標讓自己積極投入的工作，歡迎你來應徵討論未來合作的可能性。 工作職責： • 工廠電力、空調、用水、消防、設施等維護 • 廠務設備運轉、保養、維修、故障排除及異常緊急處理、系統維護與巡檢 • 廠區、廠房維護與修膳 • 工程承攬規劃、監工、驗收與執行 • 各系統設備例行性紀錄及資料建立 • 規劃及改善廠務系統、節能系統 • 環安衛等工作推動與執行 • 相關ESG推行 • 其它主管交辦事項

About the job : By reviewing company expense vouchers, understand the financial accounting audit process and tax knowledge. 工作簡介： 透過審核公司費用憑證，了解財務會計審核運作流程及財稅知識 Responsibilities : • Review, verification, and posting of expense vouchers • Monthly closing – Expense related task • Provide information as required by external auditors • Other tasks assigned by the supervisor Interpersonal Interaction: Assisting colleagues for declaring expense report correctly Supplementary The distinction between an assistant and a specialist is primarily based on their level of proficiency. Specialist is capable of independently handling cost audits, making judgments, and completing related tasks with minimal supervision from their managers. 工作職責： • 費用憑證審核、核對及立帳 • 財務月結作業-與費用相關 • 配合會計師事務所需求提供資料 • 其他主管交辦事項 人際互動： 協助同事正確申請費用報銷作業 補充說明： 助理與專員的區別主要依據其熟練程度劃分。專員在審核費用方面已具備獨立作業的能力，能夠自行判斷並完成相關工作。

About the job : By reviewing company expense vouchers, understand the financial accounting audit process and tax knowledge. 工作簡介： 透過審核公司費用憑證，了解財務會計審核運作流程及財稅知識 Responsibilities : • Review, verification, and posting of expense vouchers • Monthly closing – Expense related task • Provide information as required by external auditors • Other tasks assigned by the supervisor Interpersonal Interaction: Assisting colleagues for declaring expense report correctly Supplementary The distinction between an assistant and a specialist is primarily based on their level of proficiency. Specialist is capable of independently handling cost audits, making judgments, and completing related tasks with minimal supervision from their managers. 工作職責： • 費用憑證審核、核對及立帳 • 財務月結作業-與費用相關 • 配合會計師事務所需求提供資料 • 其他主管交辦事項 人際互動： 協助同事正確申請費用報銷作業 補充說明： 助理與專員的區別主要依據其熟練程度劃分。專員在審核費用方面已具備獨立作業的能力，能夠自行判斷並完成相關工作。

About the job : Assist Manager in preparing management reports, gaining valuable experience and understanding the company's operational overview. 工作簡介： 協助主管完成管理報表的編製，可從中吸取經驗，了解公司營運概況 Responsibilities : • Monthly closing – investments in Subsidiaries, employee and director compensation, income tax related closing task • Preparation of stand-alone and consolidated financial statements and related analysis • Review, verification, and posting of expense vouchers • Public announcement and filing matters related to financial reports • Provide information as required by external auditors • Optimize processes for daily operations • Other tasks assigned by manager Interpersonal Interaction: Work closely with overseas subsidiaries 工作職責： • 月結作業-長期投資/員工及董監酬勞/所得稅 • 編製個體及合併報表相關作業及分析 • 費用憑證審核、核對及立帳 • 與財報相關公告申報事宜 • 配合會計師事務所需求提供資料 • 對日常運作進行流程優化 • 其他主管交辦事項 人際互動： 密切與國外子公司人員合作執行月結工作

工作簡介： 這個職位是一個透過管理行政任務和確保順利銷售營運來支持台灣/香港/澳門主要策略市場以實現業務銷售目標的關鍵角色。 它不但提供了了解市場的絕佳機會，並且具有機會被培養晉升為區域銷售主管或團隊領導等職位。 工作職責： • 區域銷售目標：協助團隊達成年度區域銷售目標。 • 訂單處理：準確高效地處理客戶訂單，確保及時交付客戶所需的產品與服務。 • 銷售支持：協助銷售人員準備銷售資源與報告，提供業務支持，並確保客戶與銷售數據正確性，以 精確管理與審查SFDC上的銷售機會，提升業務成交率。 • 客戶服務：作為聯絡窗口，解決客戶問題並提供客戶所需的產品與服務資訊。 • 客戶關係：續維護與優化客戶關係。 • 溝通與協作：透過360度跨部門溝通與協調，確保訂單出貨流程順利以達成銷售業績目標。 • 數據分析：協助業務製作業務部定期銷售報告 (例如: 每雙週業務報告, 季度業務報告。) About the job : This is a key role in leading & supporting the key strategic markets in TW/HK/MO by managing administrative tasks, support outside Sales and ensuring smooth sales operations. It provides the great opportunity to learn the market & potentially to be developed as the team leader role to continuously nurture & optimize your career path especially in sales & marketing perspectives. Responsibilities : • Regional sales target achievement: Lead & support Sales to achieve the assigned annual sales target. • Order Processing: - Receive and process customer orders accurately and efficiently. - Ensure timely delivery of products and services. • Sales Support: - Support the outside sales with preparing sales materials, presentations, reports and required support for sales activity. - Manage and review the SFDC system with accurate customer and sales data for project pipeline management. • Customer Service: Act as the point of contact for customer inquiries, resolving issues and providing information about products and services. • Customer relationship maintenance & enhancement: Maintain the existing customers’ relationship (Account Management) • Communication & Collaboration: Coordinate with other departments to ensure a seamless sales process and address any operational issues to support sales • Reporting: Support sales to prepare regular sales reports (e.g., Biweekly report, QBR report) and update self’s OKR performance metrics.

工作簡介： 該職位在亞太區業務團隊中發揮關鍵作用，負責訂單處理、物流協調及客戶溝通，確保訂單順利履行並按時出貨，同時維持高品質的服務標準。隨著公司業務擴展，該職位提供機會讓員工在國際貿易與業務營運領域獲得更多經驗與發展。 工作職責： • 訂單處理與協調：負責輸入銷售訂單，確保準確性並追蹤執行進度。 • 出貨與物流支援：與貨運代理溝通，安排出貨並準備出口文件。 • 客戶與業務團隊支援：提供訂單狀態更新，協助客戶查詢並維護相關記錄。 • 帳務與付款跟進：協助財務部門開立發票並追蹤付款狀況。 • 內部協作：與業務、工廠及財務團隊合作，確保業務運營順暢。 • 行政支援：維護銷售紀錄，並協助報表製作與數據管理。 About the job : He/She plays a key role in supporting the Asia-Pacific sales team by managing order processing, logistics coordination, and customer communication. This role ensures smooth order fulfillment and timely shipping while maintaining high service quality. With company expansion, this position offers opportunities to grow and gain deeper experience in international trade and sales operations. Responsibilities (Job content and the Interactions needed): • Order Processing & Coordination: Handle sales order entry, ensure accuracy, and track fulfillment progress. • Shipping & Logistics Support: Communicate with freight forwarders, arrange shipments, and prepare export documents. • Customer & Sales Team Support: Provide order status updates, assist with inquiries, and maintain records. • Billing & Payment Follow-up: Work with finance to issue invoices and track payments. • Internal Collaboration: Coordinate with sales, factory, and finance teams to ensure seamless operations. • Administrative Support: Maintain sales records and assist in reporting and data management.

工作簡介： 該職位在亞太區業務團隊中發揮關鍵作用，負責訂單處理、物流協調及客戶溝通，確保訂單順利履行並按時出貨，同時維持高品質的服務標準。隨著公司業務擴展，該職位提供機會讓員工在國際貿易與業務營運領域獲得更多經驗與發展。 工作職責： • 訂單處理與協調：負責輸入銷售訂單，確保準確性並追蹤執行進度。 • 出貨與物流支援：與貨運代理溝通，安排出貨並準備出口文件。 • 客戶與業務團隊支援：提供訂單狀態更新，協助客戶查詢並維護相關記錄。 • 帳務與付款跟進：協助財務部門開立發票並追蹤付款狀況。 • 內部協作：與業務、工廠及財務團隊合作，確保業務運營順暢。 • 行政支援：維護銷售紀錄，並協助報表製作與數據管理。 About the job : He/She plays a key role in supporting the Asia-Pacific sales team by managing order processing, logistics coordination, and customer communication. This role ensures smooth order fulfillment and timely shipping while maintaining high service quality. With company expansion, this position offers opportunities to grow and gain deeper experience in international trade and sales operations. Responsibilities (Job content and the Interactions needed): • Order Processing & Coordination: Handle sales order entry, ensure accuracy, and track fulfillment progress. • Shipping & Logistics Support: Communicate with freight forwarders, arrange shipments, and prepare export documents. • Customer & Sales Team Support: Provide order status updates, assist with inquiries, and maintain records. • Billing & Payment Follow-up: Work with finance to issue invoices and track payments. • Internal Collaboration: Coordinate with sales, factory, and finance teams to ensure seamless operations. • Administrative Support: Maintain sales records and assist in reporting and data management.