台灣飛利浦股份有限公司

Field Service Engineer (MR/CT) In this role, you have the opportunity to Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This role is important in ensuring long-term customer satisfaction and loyalty, playing a key role in expanding service and sales operations. You are responsible for • Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality. • Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty. • Meet all KPI requirements to ensure effective implementation of service processes and quality. • Support sales business • Participate in training and develop relevant knowledge and skills, and pass the company's technical capability assessment, focusing on service competency levels and actual service capabilities. • Provide service support to team members as required, Focus on good teamwork. • Prepare and provide kinds of Service Report accurately and timely according to company and customer requirements. • Provide customer education and training, including proper product usage, maintenance knowledge, and basic troubleshooting. • Provide customers simplified maintenance manuals, repair manuals, and various maintenance reports. • Other tasks assigned by manager & company. You are a part of Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery. You will report to Service Area Manager and cooperate with Service Sales, Modality Sales & other services related teams. To succeed in this role, you should have the following skills and experience. • Bachelor or above degree in Biomedical Engineering, Electrical Engineering, Electronic Engineering, Computer Science or other related majors • Experience in customer service within the healthcare industry is preferred; recent graduates will also be considered. • Strong technical knowledge on healthcare products • Strong communication skill • Clear and logic thinking • Ability to handle multi tasks • Good execution skills • Excellent English reading and writing skills • Willing to take responsibility and travel • Cooperate with foreign short-term training programs • Must have a driving license and own vehicle • Reply to the customer service hotline • Take turns with the team to be responsible for off-hours on-call duty. • Self-motivation and self-management In return, we offer you A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

In this role, you have the opportunity to Incorporate deep understanding of consumer/shopper insights and develop superior and relevant projects to drive category/product growth. You are responsible for • Support Marketing Manager to develop commercial plan including category strategy, NPD launch, and brand communication, to accelerate business growth and achieve sales target. • Understand business dynamic such as market share, pricing, competition, retail landscape, and deep dive consumer insights to manage brand/NPD to strengthen brand equity and gain share in the market. • Develop or adapt IMC campaigns, evaluate the campaign results, and continuously optimize. • Manage external agencies to ensure on-time, on-budget, and on-brand, strategic delivery of project plans. • Work cross-functionally with local/regional marketing, sales, finance, supply chain, legal to proactively propose solutions and maximize business results. • Effectively manage A&P/premium budget and continuously drive for better marketing ROI. You are part of Taiwan Personal Health marketing team aims for enhancing consumer experiences, driving category growth and fulfilling business needs. You will base in Taipei office and direct report to Marketing Manager. To succeed in this role, you should have the following skills and experience • At least 3+ years of brand management or trade marketing experience with proven records, preferably in FMCG industry. • Good level of English. • Agility to learn and adapt to changes. • Exceptional communication skills and project management capabilities. • Strong business acumen and analytical skills. Be able to identify problems and recommend solutions with fact-based evidence and numbers. • Independent, ability to work well under pressure, positive thinking and open-minded for the teamwork. In return, we offer you A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long-term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

In this role, you have the opportunity to Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This position is very important to ensure long term customer satisfaction and loyalty, and is playing a very important role in the growth of services business and sales business. You are responsible for • Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality. • Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty; Own customer service quality KPIs for assigned account. Ensure service process implemented effectively. • Support services business • Attend training and develop relevant knowledge and skills, Focus on service competence level and actual service capabilities. • Provide service support to team members as required, Focus on good team work. • Prepare and provide kinds of Service Report on an accurate and timely basis • Other tasks assigned by team & company You are a part of Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery. You will report to Service Modality Manager and cooperate with Service Sales, Modality Sales & other services related teams. To succeed in this role, you should have the following skills and experience: • Bachelor or above degree in Biomedical Engineering, Electrical Engineering, Computer Science or other related major • Strong communication skill • Clear and logic thinking • Ability to handle multi tasks • Good execution skill • Excellent English skill in reading and listening (training will be delivered in English) • Willing to take responsibility and travel between accountable customers • Self-motivation and self-management • Fresh graduate is better • 0-1 year's work experience of customer service in healthcare industry or medical information system is a plus • Major working area is Northern Taiwan, hometown in Northen Taiwan is preferred. In return, we offer you A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

In this role, you have the opportunity to Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This position is very important to ensure long term customer satisfaction and loyalty, and is playing a very important role in the growth of services business and sales business. You are responsible for • Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality. • Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty; Own customer service quality KPIs for assigned account. Ensure service process implemented effectively. • Support services business • Attend training and develop relevant knowledge and skills, Focus on service competence level and actual service capabilities. • Provide service support to team members as required, Focus on good team work. • Prepare and provide kinds of Service Report on an accurate and timely basis • Other tasks assigned by team & company You are a part of Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery. You will report to Service Modality Manager and cooperate with Service Sales, Modality Sales & other services related teams. To succeed in this role, you should have the following skills and experience: • Bachelor or above degree in Biomedical Engineering, Electrical Engineering, Computer Science or other related major • Strong communication skill • Clear and logic thinking • Ability to handle multi tasks • Good execution skill • Excellent English skill in reading and listening (training will be delivered in English) • Willing to take responsibility and travel between accountable customers • Self-motivation and self-management • Fresh graduate is better • 0-1 year's work experience of customer service in healthcare industry or medical information system is a plus • Major working area is Central Taiwan. Hometown in Taichung is preferred In return, we offer you A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

In this role, you have the opportunity to Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This position is very important to ensure long term customer satisfaction and loyalty, and is playing a very important role in the growth of services business and sales business. You are responsible for • Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality. • Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty; Own customer service quality KPIs for assigned account. Ensure service process implemented effectively. • Support services business • Attend training and develop relevant knowledge and skills, Focus on service competence level and actual service capabilities. • Provide service support to team members as required, Focus on good team work. • Prepare and provide kinds of Service Report on an accurate and timely basis • Other tasks assigned by team & company You are a part of Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery. You will report to Service Modality Manager and cooperate with Service Sales, Modality Sales & other services related teams. To succeed in this role, you should have the following skills and experience: • Bachelor or above degree in Biomedical Engineering, Electrical Engineering, Computer Science or other related major • Strong communication skill • Clear and logic thinking • Ability to handle multi tasks • Good execution skill • Excellent English skill in reading and listening (training will be delivered in English) • Willing to take responsibility and travel between accountable customers • Self-motivation and self-management • Fresh graduate is better • 0-1 year's work experience of customer service in healthcare industry or medical information system is a plus • Major working area is Southern Taiwan. Hometown in Southern Taiwan is preferred In return, we offer you A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

You are responsible for • Deliver commitment and ensure 100% target achievement. • Strengthen and/or develop channel business relation with customers and enhance their satisfaction in trading with Philips. • Structurally lead, manage, coach channel sales and deliver results according to the agreement or expectation. • Develop and execute channel vision, strategy and business plan and control the spending. • Follow divisional and departmental policy, make proper and effective deployment (including deployment, challenge, and consolidation of target / forecast) within the team and feedback bottom-up voices. • Focus on selling-out results and customer stock and dedicate on continuously improving way of working. • Relentlessly improve demand forecast accuracy. You are a part of You will report to Sales Leader and collaborate with many other teams including Offline sales, business marketing, E-commerce, Finance etc. To succeed in this role, you should have the following skills and experience • To succeed in this role, you should have the following skills and experience. • Bachelor's degree or above • Min.15 years of experience in commercial (sales/marketing) including 5 years' specific channel experience • Strong communication skills and teamwork • Strong leadership • Fluent English In return, we offer you A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. • A professional but fun workplace, A healthy work-life balance environment; • An energetic, genuine, inventive, supportive and dynamic team atmosphere; Why should you join Philips? Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

Business Development Manager, S&RC TW Your role: • Sells assigned portfolio of products within an assigned geographic territory, negotiating with clients, generating leads, qualifying prospects and managing sales of products and services • Develops and executes territory business plans driving product usage, brand recommendation (MOR, Most Often Recommended), to meet and exceed direct sales targets. • Achieving established revenue growth expectations within assigned territory, and achievement of monthly/quarter/annual selling out target in his/her area. • Ensure orders are collected and Turnover targets are reached • Commercially co-responsible for developing business partnership with customers, focusing on developing consultative sales partnerships with the customers • Monitor customer stock situation, effectively manage “out of stock” situations, and monitors customer overdoes • Align the GTM approach across the Categories or Businesses with the marketing priorities • Responsible for identifying competitive moves in collaboration with the market BM&S and supported by Insights and Analytics Your team: You will report to Sales leader, S&RC GC. You will work closely with marketing, product sales, technical support, etc. You will be based in Taipei. You're the right fit if: • Bachelor’s degree and 5+ years of healthcare industry experience • Experience with different sales techniques and pipeline management • Experience in marketing technology, healthcare or medtech products or solutions • Strong communication, negotiation and interpersonal skills • Computer use competency About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Main responsibilities: • Support Marketing Manager to develop commercial plan including category strategy, NPD launch, and brand communication, to accelerate business growth and achieve sales target. • Develop annual marketing plan (ATL&BTL) with portfolio management to deliver sales target with market share gain. Lead and coordinate across functions to translate marketing strategies into implementation tactics. • Collect and analyze market dynamic, consumer insights, and competition strategies to make recommendations to management team. Propose brand positioning, communication angles, media mix to strengthen brand equity and drive sales. • Develop or adapt brand communication materials and ensure high quality of execution to meet brand KPIs and deadline. • Co-work with sales team to prepare sales forecasts, monitor sales, control pricing and promotion across channels, and manage A&P budget to maximize output. • Work cross-functionally with local/regional marketing, sales, finance, supply chain, legal to proactively come out solution and maximize business result. Skills & experience required: • 4-8 years brand management experience in consumer electronics, FMGC, trade marketing background is a plus. • Demonstrate working knowledge on principles and methods of marketing strategy, advertising, media buying, and promotion. • Ability to lead, motivate, and coordinate/communicate cross functions teams, especially sales team. • Good project management capability and time management • Acumen in financial numbers, pricing, and margin. • Excellent teamwork and communication skills • Independent, ability to work well under pressure, positive thinking and open-minded for the teamwork.