台灣飛利浦股份有限公司

Field Service Engineer (MR/CT) In this role, you have the opportunity to Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This role is important in ensuring long-term customer satisfaction and loyalty, playing a key role in expanding service and sales operations. You are responsible for • Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality. • Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty. • Meet all KPI requirements to ensure effective implementation of service processes and quality. • Support sales business • Participate in training and develop relevant knowledge and skills, and pass the company's technical capability assessment, focusing on service competency levels and actual service capabilities. • Provide service support to team members as required, Focus on good teamwork. • Prepare and provide kinds of Service Report accurately and timely according to company and customer requirements. • Provide customer education and training, including proper product usage, maintenance knowledge, and basic troubleshooting. • Provide customers simplified maintenance manuals, repair manuals, and various maintenance reports. • Other tasks assigned by manager & company. You are a part of Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery. You will report to Service Area Manager and cooperate with Service Sales, Modality Sales & other services related teams. To succeed in this role, you should have the following skills and experience. • Bachelor or above degree in Biomedical Engineering, Electrical Engineering, Electronic Engineering, Computer Science or other related majors • Experience in customer service within the healthcare industry is preferred; recent graduates will also be considered. • Strong technical knowledge on healthcare products • Strong communication skill • Clear and logic thinking • Ability to handle multi tasks • Good execution skills • Excellent English reading and writing skills • Willing to take responsibility and travel • Cooperate with foreign short-term training programs • Must have a driving license and own vehicle • Reply to the customer service hotline • Take turns with the team to be responsible for off-hours on-call duty. • Self-motivation and self-management In return, we offer you A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

In this role, you have the opportunity to Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This position is very important to ensure long term customer satisfaction and loyalty, and is playing a very important role in the growth of services business and sales business. You are responsible for • Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality. • Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty; Own customer service quality KPIs for assigned account. Ensure service process implemented effectively. • Support services business • Attend training and develop relevant knowledge and skills, Focus on service competence level and actual service capabilities. • Provide service support to team members as required, Focus on good team work. • Prepare and provide kinds of Service Report on an accurate and timely basis • Other tasks assigned by team & company You are a part of Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery. You will report to Service Modality Manager and cooperate with Service Sales, Modality Sales & other services related teams. To succeed in this role, you should have the following skills and experience: • Bachelor or above degree in Biomedical Engineering, Electrical Engineering, Computer Science or other related major • Strong communication skill • Clear and logic thinking • Ability to handle multi tasks • Good execution skill • Excellent English skill in reading and listening (training will be delivered in English) • Willing to take responsibility and travel between accountable customers • Self-motivation and self-management • Fresh graduate is better • 0-1 year's work experience of customer service in healthcare industry or medical information system is a plus • Major working area is Northern Taiwan, hometown in Northen Taiwan is preferred. In return, we offer you A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

In this role, you have the opportunity to Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This position is very important to ensure long term customer satisfaction and loyalty, and is playing a very important role in the growth of services business and sales business. You are responsible for • Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality. • Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty; Own customer service quality KPIs for assigned account. Ensure service process implemented effectively. • Support services business • Attend training and develop relevant knowledge and skills, Focus on service competence level and actual service capabilities. • Provide service support to team members as required, Focus on good team work. • Prepare and provide kinds of Service Report on an accurate and timely basis • Other tasks assigned by team & company You are a part of Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery. You will report to Service Modality Manager and cooperate with Service Sales, Modality Sales & other services related teams. To succeed in this role, you should have the following skills and experience: • Bachelor or above degree in Biomedical Engineering, Electrical Engineering, Computer Science or other related major • Strong communication skill • Clear and logic thinking • Ability to handle multi tasks • Good execution skill • Excellent English skill in reading and listening (training will be delivered in English) • Willing to take responsibility and travel between accountable customers • Self-motivation and self-management • Fresh graduate is better • 0-1 year's work experience of customer service in healthcare industry or medical information system is a plus • Major working area is Central Taiwan. Hometown in Taichung is preferred In return, we offer you A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

In this role, you have the opportunity to Deliver qualified service to customers including corrective maintenance, preventative maintenance, installation and FCO. This position is very important to ensure long term customer satisfaction and loyalty, and is playing a very important role in the growth of services business and sales business. You are responsible for • Plan and deliver assigned service to customers with high quality, including corrective maintenance, preventive maintenance, installation and FCO; Focus on the efficiency and service quality. • Develop and maintain good relationships with customers, ensure customer satisfaction and loyalty; Own customer service quality KPIs for assigned account. Ensure service process implemented effectively. • Support services business • Attend training and develop relevant knowledge and skills, Focus on service competence level and actual service capabilities. • Provide service support to team members as required, Focus on good team work. • Prepare and provide kinds of Service Report on an accurate and timely basis • Other tasks assigned by team & company You are a part of Services & Solution Delivery team, which is playing an important role to ensure Philips services delivery. You will report to Service Modality Manager and cooperate with Service Sales, Modality Sales & other services related teams. To succeed in this role, you should have the following skills and experience: • Bachelor or above degree in Biomedical Engineering, Electrical Engineering, Computer Science or other related major • Strong communication skill • Clear and logic thinking • Ability to handle multi tasks • Good execution skill • Excellent English skill in reading and listening (training will be delivered in English) • Willing to take responsibility and travel between accountable customers • Self-motivation and self-management • Fresh graduate is better • 0-1 year's work experience of customer service in healthcare industry or medical information system is a plus • Major working area is Southern Taiwan. Hometown in Southern Taiwan is preferred In return, we offer you A path towards your most rewarding career. Philips is growing its capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

You are responsible for • Deliver commitment and ensure 100% target achievement. • Strengthen and/or develop channel business relation with customers and enhance their satisfaction in trading with Philips. • Structurally lead, manage, coach channel sales and deliver results according to the agreement or expectation. • Develop and execute channel vision, strategy and business plan and control the spending. • Follow divisional and departmental policy, make proper and effective deployment (including deployment, challenge, and consolidation of target / forecast) within the team and feedback bottom-up voices. • Focus on selling-out results and customer stock and dedicate on continuously improving way of working. • Relentlessly improve demand forecast accuracy. You are a part of You will report to Sales Leader and collaborate with many other teams including Offline sales, business marketing, E-commerce, Finance etc. To succeed in this role, you should have the following skills and experience • To succeed in this role, you should have the following skills and experience. • Bachelor's degree or above • Min.15 years of experience in commercial (sales/marketing) including 5 years' specific channel experience • Strong communication skills and teamwork • Strong leadership • Fluent English In return, we offer you A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. • A professional but fun workplace, A healthy work-life balance environment; • An energetic, genuine, inventive, supportive and dynamic team atmosphere; Why should you join Philips? Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

Business Development Manager, S&RC TW Your role: • Sells assigned portfolio of products within an assigned geographic territory, negotiating with clients, generating leads, qualifying prospects and managing sales of products and services • Develops and executes territory business plans driving product usage, brand recommendation (MOR, Most Often Recommended), to meet and exceed direct sales targets. • Achieving established revenue growth expectations within assigned territory, and achievement of monthly/quarter/annual selling out target in his/her area. • Ensure orders are collected and Turnover targets are reached • Commercially co-responsible for developing business partnership with customers, focusing on developing consultative sales partnerships with the customers • Monitor customer stock situation, effectively manage “out of stock” situations, and monitors customer overdoes • Align the GTM approach across the Categories or Businesses with the marketing priorities • Responsible for identifying competitive moves in collaboration with the market BM&S and supported by Insights and Analytics Your team: You will report to Sales leader, S&RC GC. You will work closely with marketing, product sales, technical support, etc. You will be based in Taipei. You're the right fit if: • Bachelor’s degree and 5+ years of healthcare industry experience • Experience with different sales techniques and pipeline management • Experience in marketing technology, healthcare or medtech products or solutions • Strong communication, negotiation and interpersonal skills • Computer use competency About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Main responsibilities: • Support Marketing Manager to develop commercial plan including category strategy, NPD launch, and brand communication, to accelerate business growth and achieve sales target. • Develop annual marketing plan (ATL&BTL) with portfolio management to deliver sales target with market share gain. Lead and coordinate across functions to translate marketing strategies into implementation tactics. • Collect and analyze market dynamic, consumer insights, and competition strategies to make recommendations to management team. Propose brand positioning, communication angles, media mix to strengthen brand equity and drive sales. • Develop or adapt brand communication materials and ensure high quality of execution to meet brand KPIs and deadline. • Co-work with sales team to prepare sales forecasts, monitor sales, control pricing and promotion across channels, and manage A&P budget to maximize output. • Work cross-functionally with local/regional marketing, sales, finance, supply chain, legal to proactively come out solution and maximize business result. Skills & experience required: • 4-8 years brand management experience in consumer electronics, FMGC, trade marketing background is a plus. • Demonstrate working knowledge on principles and methods of marketing strategy, advertising, media buying, and promotion. • Ability to lead, motivate, and coordinate/communicate cross functions teams, especially sales team. • Good project management capability and time management • Acumen in financial numbers, pricing, and margin. • Excellent teamwork and communication skills • Independent, ability to work well under pressure, positive thinking and open-minded for the teamwork.

主要職責： • 負責主要通路客戶（如全國電子、燦坤等）之年度業績目標達成與帳務管理 • 協助擬定與執行銷售策略、促銷活動、行銷資源配置與產品上架計畫 • 維繫良好客戶關係，掌握市場動態、對手狀況與消費者趨勢 • 與內部跨部門（如行銷、供應鏈、客服、產品部）協作，確保客戶需求與執行一致性 • 管理與分析銷售數據，定期檢討業績表現並提出改善方案 • 協助預算編列與銷售預測，定期提供報告給管理層 任職條件： • 大學以上學歷，商管相關科系尤佳 • 至少8年以上,3年客戶管理,快速消費品（FMCG）或小家電產業業務經驗 • 熟悉3C / 家電通路操作流程，具全國電子、燦坤等通路操作經驗者優先 • 具良好數字分析能力，能獨立撰寫報表與銷售分析 • 積極主動、抗壓性高，具備良好溝通協調能力與談判技巧 • 熟悉Excel、PowerPoint等商業軟體 • 英文能力中等，能閱讀產品資料與撰寫簡報者佳

工作內容： • 負責Costco通路之業務發展與管理，制定並執行年度業務計畫、促銷活動與營收目標。 • 建立與維護與Costco採購部門之良好關係，提升合作深度與商品能見度。 • 分析市場趨勢、競品動態與銷售數據，提出具體建議以提升銷售績效。 • 與內部跨部門（如Marketing、Supply Chain、Finance等）協作，確保產品供應與活動順利推行。 • 管理年度合約、預算與促銷資源配置，控管利潤與折讓政策。 • 領導專案執行，如新品導入、倉儲包裝規格設計、物流需求協調等。 • 報告業績與關鍵指標（KPI）進展，並定期向主管彙報。 職務需求： • 大學以上學歷，商管、行銷或相關科系佳。 • 10年以上FMCG或小家電產業相關銷售經驗，至少3年直接管理Costco通路經驗（含商品開發、談判、促銷規劃等）。 • 中英文流利，能進行英文簡報與商務溝通。 專業能力： • 熟悉Modern Trade、倉儲型量販業態（特別是Costco營運模式）。 • 優秀的談判技巧與客戶關係經營能力。 • 數據分析能力強，熟悉Excel與PowerPoint等商務軟體。 個人特質： • 積極主動、具備策略思維與執行力。 • 能獨立作業又擅於團隊合作。 • 高抗壓性，能處理快節奏與高標準的外商品牌文化。

E-commerce Channel Manager: E-Commerce Channel Manager responsible for development / implementation of the eCommerce sales strategy for Philips, development and optimization of sales via digital channels. Your role: • The E-commerce Channel manager is responsible for individual markets and manages the local Joint Business Plan (JBP) with all related trade investments in compliance with the regional plan for E-tailer. The focus will be to drive sell out, consumer pull and consumer activation including e-trade activities. He/she will also have a local alignment and coordination role to secure synergies with other channels in the market. • Drive sell-out, ensure profitability and growth of the E-tailer accounts by continuously optimizing the e- fundamentals, including e-Distribution, e-Shelving, e-Merchandizing and e-Pricing. • Maintains and develops a credible and productive long-term relation with local management of E-tailer customers, based on the deep understanding of their strategies and priorities, local market insights, external and industry trends, consumer and shopper insights, competitive landscape. • By understanding customer’s business needs, consumer and shopper behavior and requirements is providing local relevant value propositions, being the orchestrator of the relationships with account at local level. • Leads E-commerce team to realize sales targets of E-tailer customers. • Accountable for all Trade Shopper Marketing activities at E-tailers for all PH categories. • Joint responsibility for Market Share development, topline and profitability for all PH propositions • Creates successful sell out activities, through the development and implementation of joint local activation plan with customer, in line with the Philips strategy for the account. • Executes the local trade marketing actions to drive more consumer pull and brand preference at local level • Closely cooperate with PH Marketing team in translating the marketing strategy into local activation plan for E-tailers. • Manages performance of trade and P-spend, with E-tailers within the framework of the integrated A&P and trade spend planning to deliver effectiveness for online activation. • Maintains a constant sell out based performance management cadence at local level; Analyzes and monitors the PH categories sell out, in-house share, conversion and shopper data for E-tailers. You're the right fit if: 1. Bachelor’s degree in business field, master’s degree is preferred 2. 8-10 years’ experience in the sales field from FMCG or consumer electronics industry including at least 5 years in E-commerce area 3. Digital Savvy, Analytical skills, Problem solving attitude; You are a creative solutions finder with the ability to deliver new thinking and techniques. 4. Collaborates & Builds Networks. A team player that can both execute and take a helicopter view on the business. Manage by influence and work effectively with cross functional teams