香奈兒有限公司

Your role @ CHANEL This position will play an important role to support Finance Manager – Operation and the incumbent will be responsible to support a team and deliver exceptional Accounts Receivables/Accounts Payable services for specific markets in CHANEL. The impact you can create at CHANEL In order to give more deeper support to market CFOs and business team, we see there is strong need to consolidate both Accounts Receivable and Accounts Payable function together under one team and separate the project management activities. This could create more resources synergy, reduce siloed thinking, and enable better career development within the team. This new consolidated team could focus on daily operation activities and maximize the efficiency. You are energized by… • Transaction Processing Excellence: Effectively performing and monitoring daily Accounts Payable (AP) and Accounts Receivable (AR) processing tasks, following established RACI frameworks. This includes accurate invoice posting, payment processing, settlement activities, and preparing necessary offsetting entries. You understand the workflows between individuals, systems, and interfaces to ensure seamless operations. • Continuous Process Improvement: Regularly reviewing and analyzing current processes to identify areas for improvement. You are proactive in addressing potential risks and implementing controls to enhance process efficiency and data integrity. • Performance Optimization: Driving operational performance through the establishment and analysis of Key Performance Indicators (KPIs). You leverage automated and self-service reporting tools to promote continuous improvement and regularly assess team productivity. • Cross-Functional Collaboration: Managing end-to-end intercompany workflows while fostering strong relationships with global teams, supply chain partners, business units, and tax counterparts. Your collaborative approach ensures timely execution of cross-company recharges. • Subject Matter Expertise: Serving as a subject matter expert in AP and AR functions, providing advanced training and support to team members. Your proficiency in financial and operational systems empowers the team to excel in their daily operations. • Risk Management and Internal Controls: Maintaining a strong focus on risk management and internal controls necessary for day-to-day operations, ensuring that the team adheres to best practices and compliance standards.

保養護膚師 如果您是一位對保養、護膚充滿熱情的美容熱愛者，我們很樂意與您談談！您將加入我們的保養護膚師團隊，與您的顧客共同創造他們自己的故事，並為他們量身打造獨特的專屬時刻。身為 CHANEL 第一線面對顧客代表，當我們在每個時刻和每個銷售點為每位顧客創造獨一無二又而難忘的體驗時，您都將扮演關鍵角色。 身為我們品牌親善大使，您有責任創造量身定制的顧客體驗，為每位顧客提供個人化的解決方案，分享美容秘訣，從而培養並激發他們的靈感。您將掌握數位購物潮流，並為顧客提供完美的全方位通路體驗。 經由您的獨特體驗，CHANEL 將使您能夠… 激發您顧客展現最佳自我 透過多學習締結出美感及美的文化 成為相互合作及兼容並蓄團隊一份子 展現出對保養的熱情和專業 培養出與顧客久穩固的關係 您的活力會被激發及提昇在… 協力合作和快步調的環境中工作 打造具意義的顧客體驗 達成目標 學習到全球美容的新趨勢與創新 自我發展和機會學習 您可為團隊帶來… 傑出的溝通和關係建立技巧 對保養的熱情 快步調和協力合作的工作風格 工作方式中的創造力 關於美容潮流的知識 證照職能 1. 二年以上SPA臉部護膚工作經驗或百貨專櫃護膚經驗 2. 乙級以上美容師執照 3. 良好的人際互動, 顧客服務及團隊合作者 4. 具百貨專櫃保養彩妝品牌銷售經驗者尤佳 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。

Your role @ CHANEL The Assistant Financial Accounting & Reporting Manager plays a crucial role in ensuring the accuracy and integrity of a company’s financial records and reporting, while adhering to all relevant accounting standards and regulations. This role involves not only month end closing activities but also delivering the first level of insights from financial statements. The person will also manage fixed assets accounting, inventory closing and have a full understanding of the financial numbers. The impact you can create at CHANEL This role is part of the Finance Business Services (FBS) team, a regional service center that ensures all financial accounting and reporting activities across APAC markets are consistent and aligned, playing an important role to protect our brand integrity through rock solid reporting and mitigate financial risks to the House. You are energized by… Reporting to Senior Financial Accounting and Reporting Manager, the incumbent will be responsible to perform the overall month end closing for Taiwan Region market: • Be accountable for timely and accurate recording of journal entries based on the agreed service level agreements (SLAs) & defined closing mechanism. Manage month-end and year-end closing activities in accordance with local accounting standards and IFRS. • Review output to identify errors / inconsistencies. Make subsequent corrections based on the nature of the account to ensure accuracy and quality of work. • Be responsible for the preparation of balance sheet reconciliations, statutory financial statements and global reporting. • Prepare variance analyses, defined Key Risk Indicator (KRIs) and commentaries, and ensure variances and reconciling items are identified and resolved in a timely manner. • Demonstrate advanced proficiency with financial and operational systems and their interdependencies including their functionality, workflows, automated controls, and associated facilitation of data consolidation, reporting, and robust analytics • Orchestrate strong collaboration between various teams in finance community to achieve month end closing in good quality and timely manner • Support Financial Accounting and Reporting manager on new financial initiatives and changing business requirements.

Job Mission: (covers both FSN & WFJ topics in Fashion BTQ) • Coach FAs on adaptability and flexibility: coach FAs on customizing their behavior according to clients’ personalities, engage and motivate FAs through on the floor coaching. • Customize, deliver and follow up on training: Tailor learning content based on FA’s needs, deliver training using blended learning approach, monitor FA’s progress. • Support People Development: Collaborate with HR, Retail Managers, HOB / DHOB in people development (e.g. career path, C&B). • Enable FAs to become front face of CHANEL: Engage and develop retail employees to transmit brand values, inspire them to build emotional connection with our clients. Customize, deliver, and follow up on Learning Path for Retail Team Guiding principle: To become FA’s trusted “go-to” advisor in Learning and Development, empower FAs to raise their concerns in a structured and logical manner. Coach FAs (Fashion Advisors) on adaptability and flexibility (in-floor coaching): Guiding principle: To enable FAs (as the face of CHANEL) to build emotional connection with clients by customizing their behaviors for different client personalities. Support People Development Guiding principle: To bring the best out the FAs by raising the awareness of the importance of FA’s role and developing their careers. Onboarding Planning for New Hires, collaboration with experts, measuring Effectiveness and Feedback on People and Client Intelligence.

Job Mission: To deliver a competitive advantage to our company, the Business Finance function needs to be agile and dynamic, founded on insights from advanced analytics and tools, and proactive business partnering to influence strategic decisions where possible. With the ever-changing business environment and technologies, there have been significant changes in the role of the Business Finance function, as it pivots towards a more predictive and analytical future as opposed to descriptive analysis. We shall no longer just report the news but help make the news. Connect the internal and external insights and proactively drive and shape the governance of the Local, Regional, or Global agendas for business discussions. In this perspective, we aim to become a strong trusted business finance partner with the Sustainability team. We believe that a transformational change is only possible if sustainability factors are incorporated into strategic and financial planning and into the allocation of capital that drives investments more holistically. In addition, sustainability related performance measurements and quantitative figures / data are essential to be governed in developing the ESG reporting (e.g. Corporate Sustainability Reporting Directive (CSRD), review, and monitor along the journey with the ambition that Chanel aims to drive positive impact to the society and local communities. Business finance will ensure that sustainability related data, topics / matters are addressed in an integrated manner within the Company's strategic planning and decisions, aligned with the budgeting and forecasting processes, and that sustainability strategies are costed, financial resources are allocated, and performance is monitored. Key Responsibilities: As the Business Finance Manager for ESG Performance and Reporting, the incumbent is expected to work cohesively and support the overall ESG data governance, reporting, performance metrices establishment, implementation, with continuous improvement mindset and innovation through process standardization and adaption to the dynamics of businesses. She / He is able to raise topics to exchange and discuss with regional Finance and Sustainability teams so that ESG related data, performance, reporting measurements are embedded in the market. 1. ESG performance, data governance and Reporting 2. Sustainability external reporting obligations 3. Sustainability in Business decisions 4. Manage the overall controlling and planning of the Sustainability Function

腕錶暨珠寶顧問/資深顧問 我們正在尋找充滿熱情的人才加入我們的腕錶暨珠寶團隊，透過提供無與倫比的服務吸引我們的顧客。透過熱情和講述故事的能力，您將在打造 CHANEL 夢想和激發渴望方面扮演重要角色。 作為 CHANEL 腕錶暨珠寶團隊的成員，您將負責展現品牌的創造力。我們期待您以專業方式講述 CHANEL 的與眾不同之處，如傳統與現代、產品工藝和獨特的品牌定位，為每位顧客創造出獨特而奢華的時尚體驗。為了達成業務目標，公司期待您與服飾名品團隊共同合作，分享您的知識和專業技能。您在任何場合都必須表現卓越，特別是在處理異議或衝突方面，並能將之轉化為商機。 借助您的獨特經歷，CHANEL 將使您能夠… • 彰顯 CHANEL 極致奢華的品牌形象 • 參與互相合作、兼容並蓄的團隊 • 展現您對腕錶暨珠寶的熱情和知識 • 與顧客建立穩固、長久的關係 您對於以下事物充滿熱情… • 在高度協作的環境中工作 • 打造意義非凡的顧客體驗 • 達成目標 • 自我發展和學習機會 您可為團隊帶來的優勢… • 傑出的溝通和關係建立技巧 • 提供一流顧客服務的經驗 • 創造力和韌性 • 對腕錶暨珠寶的熱情 • 團隊合作的態度 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。

腕錶暨珠寶顧問/資深顧問 我們正在尋找充滿熱情的人才加入我們的腕錶暨珠寶團隊，透過提供無與倫比的服務吸引我們的顧客。透過熱情和講述故事的能力，您將在打造 CHANEL 夢想和激發渴望方面扮演重要角色。 作為 CHANEL 腕錶暨珠寶團隊的成員，您將負責展現品牌的創造力。我們期待您以專業方式講述 CHANEL 的與眾不同之處，如傳統與現代、產品工藝和獨特的品牌定位，為每位顧客創造出獨特而奢華的時尚體驗。為了達成業務目標，公司期待您與服飾名品團隊共同合作，分享您的知識和專業技能。您在任何場合都必須表現卓越，特別是在處理異議或衝突方面，並能將之轉化為商機。 借助您的獨特經歷，CHANEL 將使您能夠… • 彰顯 CHANEL 極致奢華的品牌形象 • 參與互相合作、兼容並蓄的團隊 • 展現您對腕錶暨珠寶的熱情和知識 • 與顧客建立穩固、長久的關係 您對於以下事物充滿熱情… • 在高度協作的環境中工作 • 打造意義非凡的顧客體驗 • 達成目標 • 自我發展和學習機會 您可為團隊帶來的優勢… • 傑出的溝通和關係建立技巧 • 提供一流顧客服務的經驗 • 創造力和韌性 • 對腕錶暨珠寶的熱情 • 團隊合作的態度 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。

Job Mission: Asia Pacific’s business is gearing towards strong growth in its business and expects business size to double within the next 3-5 years. As a result, there is strong need to strengthen HR partnering as a specialized role and a designated contact point for market business divisions/corporate function leader(s). HR Business Partner provides consulting and advisory to strategically plan and proactively meet the people and talent needs to support business growth, as a source of competitive advantage for the business. He/She should build trust and strong partnership with the Division, understand Chanel’s business and its competitive landscape in the context of the luxury retail industry, in order to anticipate and advise on workforce demand and supply. Given the context of an ever changing landscape, he/she should anticipate future needs and manage change effectively. Source, nurture, and engage best talents and leaders to realize Chanel's priorities. As an effective HR Business Partner, he/she should effectively (re)present business needs to obtain stakeholders’ buy-in and collaborate with other HR and/or corporate functions to synthesize and integrate diverse perspectives in order to derive optimal solutions for the business. He/She is also responsible for organizing, orchestrating and deploying relevant HR teams and expertise to support the quality delivery of proposed HR solutions, to achieve maximum human resources performance for best business achievement. - Strategic Workforce Plan and Organisation Design / Change Management - Headcount & Capability Plan, HR Budgeting and Reporting - Talent Management - Learning and Capability Development - Talent Acquisition & On-boarding - Implements onboarding new hires for Department Head level for Business - Performance Management - Review salary / compensation increase with hiring manager. - Employee Communications and Engagement - Present and communicate with impact and empathy - Exit Management - Work with business on vacancy replacement and role reshaping - Address exceptions and escalations to Market HR lead / Business Lead

美容顧問 如果您是一位對香水、化妝和護膚充滿熱情的美容熱愛者，我們很樂意與您談談！您將加入我們的美容顧問團隊，與您的顧客共同創造他們自己的故事，並為他們量身打造獨特的專屬時刻。身為 CHANEL 第一線面對顧客代表，當我們在每個時刻和每個銷售點為每位顧客創造獨一無二又而難忘的體驗時，您都將扮演關鍵角色。 身為我們品牌親善大使，您有責任創造量身定制的顧客體驗，為每位顧客提供個人化的解決方案，分享美容秘訣，從而培養並激發他們的靈感。您將掌握數位購物潮流，並為顧客提供完美的全方位通路體驗。 經由您的獨特體驗，CHANEL 將使您能夠… 激發您顧客展現最佳自我 透過多學習締結出美感及美的文化 成為相互合作及兼容並蓄團隊一份子 展現出對香水、彩妝和保養的熱情和專業 培養出與顧客久穩固的關係 您的活力會被激發及提昇在… 協力合作和快步調的環境中工作 打造具意義的顧客體驗 達成目標 學習到全球美容的新趨勢與創新 自我發展和機會學習 您可為團隊帶來… 傑出的溝通和關係建立技巧 對香水、彩妝和保養的熱情 快步調和協力合作的工作風格 工作方式中的創造力 關於美容潮流的知識 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。 如欲申請職位請到香奈兒台灣官網完成正式申請程序，招聘團隊將會優先處理您在官網上的申請。申請連結: https://cc.wd3.myworkdayjobs.com/zh-TW/ChanelCareers/job/Taipei-City/Beauty-Advisor---_JOBREQ00073694

保養護膚師 如果您是一位對保養、護膚充滿熱情的美容熱愛者，我們很樂意與您談談！您將加入我們的保養護膚師團隊，與您的顧客共同創造他們自己的故事，並為他們量身打造獨特的專屬時刻。身為 CHANEL 第一線面對顧客代表，當我們在每個時刻和每個銷售點為每位顧客創造獨一無二又而難忘的體驗時，您都將扮演關鍵角色。 身為我們品牌親善大使，您有責任創造量身定制的顧客體驗，為每位顧客提供個人化的解決方案，分享美容秘訣，從而培養並激發他們的靈感。您將掌握數位購物潮流，並為顧客提供完美的全方位通路體驗。 經由您的獨特體驗，CHANEL 將使您能夠… 激發您顧客展現最佳自我 透過多學習締結出美感及美的文化 成為相互合作及兼容並蓄團隊一份子 展現出對保養的熱情和專業 培養出與顧客久穩固的關係 您的活力會被激發及提昇在… 協力合作和快步調的環境中工作 打造具意義的顧客體驗 達成目標 學習到全球美容的新趨勢與創新 自我發展和機會學習 您可為團隊帶來… 傑出的溝通和關係建立技巧 對保養的熱情 快步調和協力合作的工作風格 工作方式中的創造力 關於美容潮流的知識 證照職能 1. 二年以上SPA臉部護膚工作經驗或百貨專櫃護膚經驗 2. 乙級以上美容師執照 3. 良好的人際互動, 顧客服務及團隊合作者 4. 具百貨專櫃保養彩妝品牌銷售經驗者尤佳 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。

時尚顧問/資深顧問 我們正在尋找對時尚充滿熱情的人才加入我們的時尚顧問團隊，提供我們的顧客無與倫比的服務。身為 CHANEL 品牌大使當我們為所有顧客提供獨特奢華且激發創意與靈感的體驗時，您將扮演關鍵角色是行銷時尚與夢想，而不只是產品。 身為我們品牌大使，您負責第一線顧客體驗，並透過周到且一致的服務，與顧客建立真誠的關係。您要在各種情況下都表現出樂觀進取的態度，不斷提升服務水準，並且以超越顧客期望為常態。 借助您的獨特經歷，CHANEL 將使您能夠… • 成為時尚尖端 • 彰顯 CHANEL 極致奢華的品牌形象 • 參與互相合作、兼容並蓄的團隊 • 展現您對流行與時尚的熱情和知識 • 與顧客建立穩固、長遠的關係 您對於以下事物充滿熱情… • 在高度協作的環境中，與多元化的團隊一起工作 • 為您的顧客提供獨特奢華且激發創意靈感的體驗 • 與所有顧客建立充滿感情的聯繫 • 傳達品牌熱情與知識 • 自我發展和學習機會 您可為團隊帶來的優勢… • 傑出的溝通和關係建立技巧 • 對奢華與時尚充滿熱情 • 擁有獨樹一格的時尚感 • 以絕佳服務態度提供優異的顧客服務 • 時尚潮流方面的知識 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。 如欲申請職位請到香奈兒台灣官網完成正式申請程序，招聘團隊將會優先處理您在官網上的申請。 申請連結:https://cc.wd3.myworkdayjobs.com/zh-TW/ChanelCareers/details/Fashion-Advisor---_JOBREQ00073365?locationCountry=a4e08b475d6a4176853c9d1cb9854e02

時尚顧問/資深顧問 我們正在尋找對時尚充滿熱情的人才加入我們的時尚顧問團隊，提供我們的顧客無與倫比的服務。身為 CHANEL 品牌大使當我們為所有顧客提供獨特奢華且激發創意與靈感的體驗時，您將扮演關鍵角色是行銷時尚與夢想，而不只是產品。 身為我們品牌大使，您負責第一線顧客體驗，並透過周到且一致的服務，與顧客建立真誠的關係。您要在各種情況下都表現出樂觀進取的態度，不斷提升服務水準，並且以超越顧客期望為常態。 借助您的獨特經歷，CHANEL 將使您能夠… • 成為時尚尖端 • 彰顯 CHANEL 極致奢華的品牌形象 • 參與互相合作、兼容並蓄的團隊 • 展現您對流行與時尚的熱情和知識 • 與顧客建立穩固、長遠的關係 您對於以下事物充滿熱情… • 在高度協作的環境中，與多元化的團隊一起工作 • 為您的顧客提供獨特奢華且激發創意靈感的體驗 • 與所有顧客建立充滿感情的聯繫 • 傳達品牌熱情與知識 • 自我發展和學習機會 您可為團隊帶來的優勢… • 傑出的溝通和關係建立技巧 • 對奢華與時尚充滿熱情 • 擁有獨樹一格的時尚感 • 以絕佳服務態度提供優異的顧客服務 • 時尚潮流方面的知識 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。 如欲申請職位請到香奈兒台灣官網完成正式申請程序，招聘團隊將會優先處理您在官網上的申請。 申請連結: https://cc.wd3.myworkdayjobs.com/zh-TW/ChanelCareers/details/Fashion-Advisor---_JOBREQ00073400?locationCountry=a4e08b475d6a4176853c9d1cb9854e02

Job Mission: As the house of ultimate fashion and luxury, at CHANEL we aim to provide our clients with unrivalled client experience, especially in the realm of client events where competition is fierce. The range of events can be diverse: for top clients we aim to reinforce our exclusivity (only CHANEL can do) while we also need to bring vitality for mid-segment clients who are our future pipeline. The Client Experience Manager is the key orchestrator of all client events, bringing together elements from both internal & external sources to deliver best-in-class events. This person translates brand value, aesthetics and positioning into concreate event strategy. He/she is a functional expert in event planning and creation, with solid knowledge in budgeting & production, and is capable of making independent, timely and informed decisions when required. Internally, he/she must exert influence and achieve alignment with stakeholders both inside and outside of Fashion division (i.e., Comm., FBP & WFJ). Externally, he/she must communicate and coordinate with various partners to ensure seamless execution and that the highest standard is met. This person is the key contact window for all Fashion event-related matters for both regional & global team, as such, he/she must be articulate in presenting Taiwan’s local context, needs & constraints, thus prompting regional/global to form better understanding of the market. Key Responsibilities: • Event Planning & Strategy - Responsible for proposing, maintaining & updating annual event plan - Develop relevant event strategy to reflect Brand’s strategic goals and local context - Responsible for client experience and treatment when working with corporate event team on large-scale, one-house event (i.e., Camping Asia, Bal de Paris) - Lead and coach Client Engagement Executive to deliver smaller or in-boutique event/animations - Responsible for client experience (overall planning, production, logistics) when working with VIC Manager on all VIC-specific events (i.e., Color Dinner, Portrait) • Communication, Coordination & Collaboration - Communicate with regional/global team on Taiwan’s specific needs and challenges in Events - Exert influence on regional/global team to push for new event format/concept - Efficiently collaborate with Retail, Product, Style Expertise & VM teams to ensure strategic alignment is reached for all major events - Join force with HR Partner to leverage events as employee engagement opportunity - Coordinate with various external partners to achieve event synergy • Reporting - Brief the business context and goals for each event to Client Insight Manager in order to set up quantitative & qualitative event goals - Prepare post-event analysis & event reconciliation report for future reference • Budget & Cost Control - Responsible for expenses and budget management for all events

Job Purpose: This position is responsible for performing quality control check for both core & high end watches & fine jewelry products to ensure our products are compliant as in best condition without defects and to take care of product & customer repair claims as well. Key Responsibilities: Quality Control • Local Country Core & High End Watch & Jewelry Quality standard & result (Import/Export/Routing/Repair Claims) • Arbitrating the quality issues within its country (or via regional/global office) • Boutique support/training for Quality related issue • Representing its country within WW Chanel quality organization • Prepare Quality report & analysis • Communication (e.g.Quality alerts, announcements to stakeholders) After Sales Service • Coordinate the process & communication for both Core & High End Jewelry repairs whether repaired by either local or global (In House & External workshop). • Boutique support/training for Aftersales related issue • Spare part management & inventory control measures Processes & Systems • POS/CASS/AX/WMS (or any upcoming new systems) related procedures, processes & data Person Specifications: Academic / Professional Qualifications • College or University graduate • GIA Graduate Gemologist Diploma (研究寶石學家文憑 (G.G.) is a must. Work Experience • 3 years or above working experiences in related area. • Experiences in statistical quality control will be a plus. Required Competencies • Good English writing and speaking • Good at MS Office. • Very good communication and interpersonal skills • Attentive to details • Fast learner, team player & continuous learning spirit • Agile mindset and open minded Key Interactions: Internal • Watch Repair Technician team • Logistics & DC team • WFJ division team • Regional WFJ Quality, Aftersales & Operation team • Global WFJ Quality, Aftersales & Operation team External • External Repair Workshop • Other Repair or operation related vendors At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

美容顧問 如果您是一位對香水、化妝和護膚充滿熱情的美容熱愛者，我們很樂意與您談談！您將加入我們的美容顧問團隊，與您的顧客共同創造他們自己的故事，並為他們量身打造獨特的專屬時刻。身為 CHANEL 第一線面對顧客代表，當我們在每個時刻和每個銷售點為每位顧客創造獨一無二又而難忘的體驗時，您都將扮演關鍵角色。 身為我們品牌親善大使，您有責任創造量身定制的顧客體驗，為每位顧客提供個人化的解決方案，分享美容秘訣，從而培養並激發他們的靈感。您將掌握數位購物潮流，並為顧客提供完美的全方位通路體驗。 經由您的獨特體驗，CHANEL 將使您能夠… 激發您顧客展現最佳自我 透過多學習締結出美感及美的文化 成為相互合作及兼容並蓄團隊一份子 展現出對香水、彩妝和保養的熱情和專業 培養出與顧客久穩固的關係 您的活力會被激發及提昇在… 協力合作和快步調的環境中工作 打造具意義的顧客體驗 達成目標 學習到全球美容的新趨勢與創新 自我發展和機會學習 您可為團隊帶來… 傑出的溝通和關係建立技巧 對香水、彩妝和保養的熱情 快步調和協力合作的工作風格 工作方式中的創造力 關於美容潮流的知識 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。 如欲申請職位請到香奈兒台灣官網完成正式申請程序，招聘團隊將會優先處理您在官網上的申請。申請連結: https://cc.wd3.myworkdayjobs.com/zh-TW/ChanelCareers/job/Kaohsiung-City/Beauty-Advisor---_JOBREQ00073638

Job Purpose: 負責物流中心(DC)工作現場任務的執行。 Take charge of the task execution in the work field of DC. Key Responsibilities: • 負責倉庫貨物的收貨、驗收、入庫、存放及發貨工作。 Responsible for receiving, inspecting, storing, and dispatching warehouse goods. • 確保貨物擺放整齊，按照標準分類存放，並定期盤點庫存。 Ensure proper arrangement and classification of goods, and conduct regular inventory checks. • 處理庫存記錄，確保數據準確無誤，並及時更新倉庫管理系統。 Maintain accurate inventory records and update warehouse management systems in a timely manner. • 負責倉庫內部的安全與清潔，確保符合公司標準及安全規範。 Maintain warehouse safety and cleanliness in compliance with company standards and safety regulations. • 配合相關部門進行物料調配，確保供應鏈流暢。 Coordinate with relevant departments for material distribution to ensure smooth supply chain operations. • 處理退貨及異常貨品，並向主管報告相關問題。 Handle returned or defective goods and report issues to the supervisor. • 參與倉庫管理流程的改進，提高運營效率。 Participate in warehouse management process improvements to enhance operational efficiency.

The Head of Boutique plays a vital role in the WFJ division and is our Brand Advocate who is responsible for executing the Chanel difference in the boutique and demonstrating Retail Leadership. He or She acts as a business partner to bridge the needs in the boutique and office. Leadership and Management • Ensure team is motivated and understands Chanel vision and mission. Consistently lead the team with high quality examples / role modeling. • Identify and implement ways to empower and inspire team to surpass the expectations of customers in order to achieve engagement and business results. • Work closely with fashion leadership team to build one house client experience and journey. Enhance collaborations and provide concrete action plans to cascade down to both division’s sales teams. Collaborate with Fashion Boutique leaders to ensure that there is a consistent management of common customers between WFJ and Fashion, recruit new potential customers from Fashion, ensure good synergy and remove barriers for both teams. Build a Client-centric Boutique team • Champion customer engagement so as to develop long lasting relationships with key customers. Have a thorough and personalized understanding of every VIP Clients’ needs and expectations. • Set high standards in all aspects of customer service and ensure that the team upholds these standards consistently to all customers. • Ensure customer service, after sales service, complaints and / or merchandise complaints are handled effectively and according to guidelines. • Capture and ensure CEM data is kept up-to-date. Share consumer insight, competitor activity to WFJ management. High Jewellery Responsibility • Prepare events and ensure the team is perfectly engaged trained and motivated to maximize client engagements and sales opportunities. KPI management • Drive sales on a daily / weekly / monthly basis for the team. Analyze variance against sales targets and take appropriate action. Recommend incentive schemes to maximize service and sales performance. • Liaise closely with WFJ Management to ensure that the assortment and stock are at optimal levels to achieve targeted sales. Operations Management • Enforce procedures to prevent theft / fraud in boutique and ensure staff is effective deterrents to thefts / security breaches. • Ensure that client data is properly secured and handled. • Ensure all operational procedures regarding sales, discounts, transfers, stock adjustments, after sales service and all policies are followed. • Liaise with other boutiques and warehouse to ensure a smooth and accurate transfer of stock when required. • Ensure follow through for all service and repair of timepieces and jewelry. • Form close partnerships with Fashion, within WFJ (VM, Marketing, Product, PR, Training) and relevant divisions (IT, Finance, ODHR, Logistics, Communications) in order to best execute and achieve business objective. Uphold the image of the Brand (VM Merchandising +BTQ Maintenance +Grooming) • Acts as a Brand ambassador on and off the boutique floor. • Ensures window and in-boutique displays consistently reflect the essence of the WFJ collections and the Chanel image. Works in collaboration with local VM to ensure that VM is at all times irreproachable, eye-catching and enhancing for the products displayed. Person Specifications • At least 5 years experience in managing a team of 5+ members • Retail management background is a must. WFJ understanding a plus. • Strong Leadership & Management Skills • Excellent Client Engagement and Experiences mindset At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Key Responsibilities High Jewellery Business Focus: - Maintain Individual sound record on VHETI sales - Grow & develop the High End business in Taichung. - Drive HJ sales teams and boutiques in the field towards new business initiatives and sales opportunities both within, and outside of the boutique environment - Work with HOB and High Jewllery Sales Manager on driving new collections and challenging HJ items Expertise and Business Acumen: - Develop a strong knowledge and awareness on High end business among FJA and FA - Develop sales tools, and educational tools for the network - Inspire excellent knowledge in gemology and savoir faire (gemologist preferred) - Demonstrate knowledge of Jewellery manufacturing and be able to link with Chanel excellence in craftsmanship and creativity - Demonstrate creativity and sophistication in mix and match of Jewellery pieces across different collections and clients’ own Jewellery. - Collect and share knowledge of WFJ industry and competitors High Jewellery Sales Team Development: - Motivate and support the HJ sales teams and boutique management teams - Develop High End Sales Capability of our HJ sales associates - Identify and develop new talents to become high end sales specialists/ experts Enhance and Supervise the Delivery of Ultimate Luxury Customer Experience: - To engage VIP and FJA to new Client Experience in Prince HJS and overseas. - Develop the High end partnerships between the boutiques - Provide coaching to the team on how to approach and present pieces to potential High Jewellery clients - Conduct coaching with FJA on selling / ASS of high jewellery pieces on regular basis - Supervise and observe floor performances of SWFJs/ WFJAs, provide prompt assistance in customer enquiries, and resolve problems and complaints quickly and effectively to ensure client satisfaction. By observing closely on boutique floor, take a close interest in floor staff’s well-being, and actively provide feedback to HOB & DHOB. Client Engagement and Relationship Management : - Identify local opportunities to implement a proactive strategy to target and acquire new Ultra High Net Worth (UHNW) clients - Strategic planning and assistance to SWFJA / WFJA on High Jewellery CEM management - Monitor and enforce on client engagement and on building long lasting relationships with High Jewellery clients. - Closely work with Fashion team to identify and grow the VIP clients database Work with individual boutique team members to gain a thorough and personalized understanding of high jewelry clients providing personalized services to them. Foster Close Partnerships: - Build relationship with Fashion team to facilitate HJ referral to boutique and Salon HJ. - Collaborate with all departments and boutiques on implementation of sales development plans High End Assortment Merchandise & Inventory: - Support HOB / DHOB in proposing the right High Jewellery product mix for boutique, based on the uniqueness of the boutique, in order to maximize the sale opportunities - Provide recommendation on repair and quality check of High Jewellery pieces - Provide feedback from clients on High Jewellery pieces to product team - Supervise inventory count to ensure no inventory losses. Discrepancies, if they arise, must be reported in a timely manner as determined by the HOB and/or Head of Retail. - Reinforce to Company guidelines and ensure that proper controls are being followed to prevent stock losses, pilferage or damage through daily briefing and coaching session. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.