香奈兒有限公司

Your role @ CHANEL The Assistant Financial Accounting & Reporting Manager plays a crucial role in ensuring the accuracy and integrity of a company’s financial records and reporting, while adhering to all relevant accounting standards and regulations. This role involves not only month end closing activities but also delivering the first level of insights from financial statements. The person will also manage fixed assets accounting, inventory closing and have a full understanding of the financial numbers. The impact you can create at CHANEL This role is part of the Finance Business Services (FBS) team, a regional service center that ensures all financial accounting and reporting activities across APAC markets are consistent and aligned, playing an important role to protect our brand integrity through rock solid reporting and mitigate financial risks to the House. You are energized by… Reporting to Senior Financial Accounting and Reporting Manager, the incumbent will be responsible to perform the overall month end closing for Taiwan Region market: • Be accountable for timely and accurate recording of journal entries based on the agreed service level agreements (SLAs) & defined closing mechanism. Manage month-end and year-end closing activities in accordance with local accounting standards and IFRS. • Review output to identify errors / inconsistencies. Make subsequent corrections based on the nature of the account to ensure accuracy and quality of work. • Be responsible for the preparation of balance sheet reconciliations, statutory financial statements and global reporting. • Prepare variance analyses, defined Key Risk Indicator (KRIs) and commentaries, and ensure variances and reconciling items are identified and resolved in a timely manner. • Demonstrate advanced proficiency with financial and operational systems and their interdependencies including their functionality, workflows, automated controls, and associated facilitation of data consolidation, reporting, and robust analytics • Orchestrate strong collaboration between various teams in finance community to achieve month end closing in good quality and timely manner • Support Financial Accounting and Reporting manager on new financial initiatives and changing business requirements.

Job Mission: To deliver a competitive advantage to our company, the Business Finance function needs to be agile and dynamic, founded on insights from advanced analytics and tools, and proactive business partnering to influence strategic decisions where possible. With the ever-changing business environment and technologies, there have been significant changes in the role of the Business Finance function, as it pivots towards a more predictive and analytical future as opposed to descriptive analysis. We shall no longer just report the news but help make the news. Connect the internal and external insights and proactively drive and shape the governance of the Local, Regional, or Global agendas for business discussions. In this perspective, we aim to become a strong trusted business finance partner with the Sustainability team. We believe that a transformational change is only possible if sustainability factors are incorporated into strategic and financial planning and into the allocation of capital that drives investments more holistically. In addition, sustainability related performance measurements and quantitative figures / data are essential to be governed in developing the ESG reporting (e.g. Corporate Sustainability Reporting Directive (CSRD), review, and monitor along the journey with the ambition that Chanel aims to drive positive impact to the society and local communities. Business finance will ensure that sustainability related data, topics / matters are addressed in an integrated manner within the Company's strategic planning and decisions, aligned with the budgeting and forecasting processes, and that sustainability strategies are costed, financial resources are allocated, and performance is monitored. Key Responsibilities: As the Business Finance Manager for ESG Performance and Reporting, the incumbent is expected to work cohesively and support the overall ESG data governance, reporting, performance metrices establishment, implementation, with continuous improvement mindset and innovation through process standardization and adaption to the dynamics of businesses. She / He is able to raise topics to exchange and discuss with regional Finance and Sustainability teams so that ESG related data, performance, reporting measurements are embedded in the market. 1. ESG performance, data governance and Reporting 2. Sustainability external reporting obligations 3. Sustainability in Business decisions 4. Manage the overall controlling and planning of the Sustainability Function

腕錶暨珠寶顧問/資深顧問 我們正在尋找充滿熱情的人才加入我們的腕錶暨珠寶團隊，透過提供無與倫比的服務吸引我們的顧客。透過熱情和講述故事的能力，您將在打造 CHANEL 夢想和激發渴望方面扮演重要角色。 作為 CHANEL 腕錶暨珠寶團隊的成員，您將負責展現品牌的創造力。我們期待您以專業方式講述 CHANEL 的與眾不同之處，如傳統與現代、產品工藝和獨特的品牌定位，為每位顧客創造出獨特而奢華的時尚體驗。為了達成業務目標，公司期待您與服飾名品團隊共同合作，分享您的知識和專業技能。您在任何場合都必須表現卓越，特別是在處理異議或衝突方面，並能將之轉化為商機。 借助您的獨特經歷，CHANEL 將使您能夠… • 彰顯 CHANEL 極致奢華的品牌形象 • 參與互相合作、兼容並蓄的團隊 • 展現您對腕錶暨珠寶的熱情和知識 • 與顧客建立穩固、長久的關係 您對於以下事物充滿熱情… • 在高度協作的環境中工作 • 打造意義非凡的顧客體驗 • 達成目標 • 自我發展和學習機會 您可為團隊帶來的優勢… • 傑出的溝通和關係建立技巧 • 提供一流顧客服務的經驗 • 創造力和韌性 • 對腕錶暨珠寶的熱情 • 團隊合作的態度 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。

美容顧問 如果您是一位對香水、化妝和護膚充滿熱情的美容熱愛者，我們很樂意與您談談！您將加入我們的美容顧問團隊，與您的顧客共同創造他們自己的故事，並為他們量身打造獨特的專屬時刻。身為 CHANEL 第一線面對顧客代表，當我們在每個時刻和每個銷售點為每位顧客創造獨一無二又而難忘的體驗時，您都將扮演關鍵角色。 身為我們品牌親善大使，您有責任創造量身定制的顧客體驗，為每位顧客提供個人化的解決方案，分享美容秘訣，從而培養並激發他們的靈感。您將掌握數位購物潮流，並為顧客提供完美的全方位通路體驗。 經由您的獨特體驗，CHANEL 將使您能夠… 激發您顧客展現最佳自我 透過多學習締結出美感及美的文化 成為相互合作及兼容並蓄團隊一份子 展現出對香水、彩妝和保養的熱情和專業 培養出與顧客久穩固的關係 您的活力會被激發及提昇在… 協力合作和快步調的環境中工作 打造具意義的顧客體驗 達成目標 學習到全球美容的新趨勢與創新 自我發展和機會學習 您可為團隊帶來… 傑出的溝通和關係建立技巧 對香水、彩妝和保養的熱情 快步調和協力合作的工作風格 工作方式中的創造力 關於美容潮流的知識 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。 如欲申請職位請到香奈兒台灣官網完成正式申請程序，招聘團隊將會優先處理您在官網上的申請。申請連結: https://cc.wd3.myworkdayjobs.com/zh-TW/ChanelCareers/job/Taipei-City/Beauty-Advisor---_JOBREQ00073694

保養護膚師 如果您是一位對保養、護膚充滿熱情的美容熱愛者，我們很樂意與您談談！您將加入我們的保養護膚師團隊，與您的顧客共同創造他們自己的故事，並為他們量身打造獨特的專屬時刻。身為 CHANEL 第一線面對顧客代表，當我們在每個時刻和每個銷售點為每位顧客創造獨一無二又而難忘的體驗時，您都將扮演關鍵角色。 身為我們品牌親善大使，您有責任創造量身定制的顧客體驗，為每位顧客提供個人化的解決方案，分享美容秘訣，從而培養並激發他們的靈感。您將掌握數位購物潮流，並為顧客提供完美的全方位通路體驗。 經由您的獨特體驗，CHANEL 將使您能夠… 激發您顧客展現最佳自我 透過多學習締結出美感及美的文化 成為相互合作及兼容並蓄團隊一份子 展現出對保養的熱情和專業 培養出與顧客久穩固的關係 您的活力會被激發及提昇在… 協力合作和快步調的環境中工作 打造具意義的顧客體驗 達成目標 學習到全球美容的新趨勢與創新 自我發展和機會學習 您可為團隊帶來… 傑出的溝通和關係建立技巧 對保養的熱情 快步調和協力合作的工作風格 工作方式中的創造力 關於美容潮流的知識 證照職能 1. 二年以上SPA臉部護膚工作經驗或百貨專櫃護膚經驗 2. 乙級以上美容師執照 3. 良好的人際互動, 顧客服務及團隊合作者 4. 具百貨專櫃保養彩妝品牌銷售經驗者尤佳 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。

時尚顧問/資深顧問 我們正在尋找對時尚充滿熱情的人才加入我們的時尚顧問團隊，提供我們的顧客無與倫比的服務。身為 CHANEL 品牌大使當我們為所有顧客提供獨特奢華且激發創意與靈感的體驗時，您將扮演關鍵角色是行銷時尚與夢想，而不只是產品。 身為我們品牌大使，您負責第一線顧客體驗，並透過周到且一致的服務，與顧客建立真誠的關係。您要在各種情況下都表現出樂觀進取的態度，不斷提升服務水準，並且以超越顧客期望為常態。 借助您的獨特經歷，CHANEL 將使您能夠… • 成為時尚尖端 • 彰顯 CHANEL 極致奢華的品牌形象 • 參與互相合作、兼容並蓄的團隊 • 展現您對流行與時尚的熱情和知識 • 與顧客建立穩固、長遠的關係 您對於以下事物充滿熱情… • 在高度協作的環境中，與多元化的團隊一起工作 • 為您的顧客提供獨特奢華且激發創意靈感的體驗 • 與所有顧客建立充滿感情的聯繫 • 傳達品牌熱情與知識 • 自我發展和學習機會 您可為團隊帶來的優勢… • 傑出的溝通和關係建立技巧 • 對奢華與時尚充滿熱情 • 擁有獨樹一格的時尚感 • 以絕佳服務態度提供優異的顧客服務 • 時尚潮流方面的知識 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。 如欲申請職位請到香奈兒台灣官網完成正式申請程序，招聘團隊將會優先處理您在官網上的申請。 申請連結:https://cc.wd3.myworkdayjobs.com/zh-TW/ChanelCareers/details/Fashion-Advisor---_JOBREQ00073365?locationCountry=a4e08b475d6a4176853c9d1cb9854e02

時尚顧問/資深顧問 我們正在尋找對時尚充滿熱情的人才加入我們的時尚顧問團隊，提供我們的顧客無與倫比的服務。身為 CHANEL 品牌大使當我們為所有顧客提供獨特奢華且激發創意與靈感的體驗時，您將扮演關鍵角色是行銷時尚與夢想，而不只是產品。 身為我們品牌大使，您負責第一線顧客體驗，並透過周到且一致的服務，與顧客建立真誠的關係。您要在各種情況下都表現出樂觀進取的態度，不斷提升服務水準，並且以超越顧客期望為常態。 借助您的獨特經歷，CHANEL 將使您能夠… • 成為時尚尖端 • 彰顯 CHANEL 極致奢華的品牌形象 • 參與互相合作、兼容並蓄的團隊 • 展現您對流行與時尚的熱情和知識 • 與顧客建立穩固、長遠的關係 您對於以下事物充滿熱情… • 在高度協作的環境中，與多元化的團隊一起工作 • 為您的顧客提供獨特奢華且激發創意靈感的體驗 • 與所有顧客建立充滿感情的聯繫 • 傳達品牌熱情與知識 • 自我發展和學習機會 您可為團隊帶來的優勢… • 傑出的溝通和關係建立技巧 • 對奢華與時尚充滿熱情 • 擁有獨樹一格的時尚感 • 以絕佳服務態度提供優異的顧客服務 • 時尚潮流方面的知識 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。 如欲申請職位請到香奈兒台灣官網完成正式申請程序，招聘團隊將會優先處理您在官網上的申請。 申請連結: https://cc.wd3.myworkdayjobs.com/zh-TW/ChanelCareers/details/Fashion-Advisor---_JOBREQ00073400?locationCountry=a4e08b475d6a4176853c9d1cb9854e02

美容顧問 如果您是一位對香水、化妝和護膚充滿熱情的美容熱愛者，我們很樂意與您談談！您將加入我們的美容顧問團隊，與您的顧客共同創造他們自己的故事，並為他們量身打造獨特的專屬時刻。身為 CHANEL 第一線面對顧客代表，當我們在每個時刻和每個銷售點為每位顧客創造獨一無二又而難忘的體驗時，您都將扮演關鍵角色。 身為我們品牌親善大使，您有責任創造量身定制的顧客體驗，為每位顧客提供個人化的解決方案，分享美容秘訣，從而培養並激發他們的靈感。您將掌握數位購物潮流，並為顧客提供完美的全方位通路體驗。 經由您的獨特體驗，CHANEL 將使您能夠… 激發您顧客展現最佳自我 透過多學習締結出美感及美的文化 成為相互合作及兼容並蓄團隊一份子 展現出對香水、彩妝和保養的熱情和專業 培養出與顧客久穩固的關係 您的活力會被激發及提昇在… 協力合作和快步調的環境中工作 打造具意義的顧客體驗 達成目標 學習到全球美容的新趨勢與創新 自我發展和機會學習 您可為團隊帶來… 傑出的溝通和關係建立技巧 對香水、彩妝和保養的熱情 快步調和協力合作的工作風格 工作方式中的創造力 關於美容潮流的知識 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。 如欲申請職位請到香奈兒台灣官網完成正式申請程序，招聘團隊將會優先處理您在官網上的申請。申請連結: https://cc.wd3.myworkdayjobs.com/zh-TW/ChanelCareers/job/Beauty-Advisor----_JOBREQ00089725?locationCountry=a4e08b475d6a4176853c9d1cb9854e02

The Head of Boutique plays a vital role in the WFJ division and is our Brand Advocate who is responsible for executing the Chanel difference in the boutique and demonstrating Retail Leadership. He or She acts as a business partner to bridge the needs in the boutique and office. Leadership and Management • Ensure team is motivated and understands Chanel vision and mission. Consistently lead the team with high quality examples / role modeling. • Identify and implement ways to empower and inspire team to surpass the expectations of customers in order to achieve engagement and business results. • Work closely with fashion leadership team to build one house client experience and journey. Enhance collaborations and provide concrete action plans to cascade down to both division’s sales teams. Collaborate with Fashion Boutique leaders to ensure that there is a consistent management of common customers between WFJ and Fashion, recruit new potential customers from Fashion, ensure good synergy and remove barriers for both teams. Build a Client-centric Boutique team • Champion customer engagement so as to develop long lasting relationships with key customers. Have a thorough and personalized understanding of every VIP Clients’ needs and expectations. • Set high standards in all aspects of customer service and ensure that the team upholds these standards consistently to all customers. • Ensure customer service, after sales service, complaints and / or merchandise complaints are handled effectively and according to guidelines. • Capture and ensure CEM data is kept up-to-date. Share consumer insight, competitor activity to WFJ management. High Jewellery Responsibility • Prepare events and ensure the team is perfectly engaged trained and motivated to maximize client engagements and sales opportunities. KPI management • Drive sales on a daily / weekly / monthly basis for the team. Analyze variance against sales targets and take appropriate action. Recommend incentive schemes to maximize service and sales performance. • Liaise closely with WFJ Management to ensure that the assortment and stock are at optimal levels to achieve targeted sales. Operations Management • Enforce procedures to prevent theft / fraud in boutique and ensure staff is effective deterrents to thefts / security breaches. • Ensure that client data is properly secured and handled. • Ensure all operational procedures regarding sales, discounts, transfers, stock adjustments, after sales service and all policies are followed. • Liaise with other boutiques and warehouse to ensure a smooth and accurate transfer of stock when required. • Ensure follow through for all service and repair of timepieces and jewelry. • Form close partnerships with Fashion, within WFJ (VM, Marketing, Product, PR, Training) and relevant divisions (IT, Finance, ODHR, Logistics, Communications) in order to best execute and achieve business objective. Uphold the image of the Brand (VM Merchandising +BTQ Maintenance +Grooming) • Acts as a Brand ambassador on and off the boutique floor. • Ensures window and in-boutique displays consistently reflect the essence of the WFJ collections and the Chanel image. Works in collaboration with local VM to ensure that VM is at all times irreproachable, eye-catching and enhancing for the products displayed. Person Specifications • At least 5 years experience in managing a team of 5+ members • Retail management background is a must. WFJ understanding a plus. • Strong Leadership & Management Skills • Excellent Client Engagement and Experiences mindset At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Key Responsibilities High Jewellery Business Focus: - Maintain Individual sound record on VHETI sales - Grow & develop the High End business in Taichung. - Drive HJ sales teams and boutiques in the field towards new business initiatives and sales opportunities both within, and outside of the boutique environment - Work with HOB and High Jewllery Sales Manager on driving new collections and challenging HJ items Expertise and Business Acumen: - Develop a strong knowledge and awareness on High end business among FJA and FA - Develop sales tools, and educational tools for the network - Inspire excellent knowledge in gemology and savoir faire (gemologist preferred) - Demonstrate knowledge of Jewellery manufacturing and be able to link with Chanel excellence in craftsmanship and creativity - Demonstrate creativity and sophistication in mix and match of Jewellery pieces across different collections and clients’ own Jewellery. - Collect and share knowledge of WFJ industry and competitors High Jewellery Sales Team Development: - Motivate and support the HJ sales teams and boutique management teams - Develop High End Sales Capability of our HJ sales associates - Identify and develop new talents to become high end sales specialists/ experts Enhance and Supervise the Delivery of Ultimate Luxury Customer Experience: - To engage VIP and FJA to new Client Experience in Prince HJS and overseas. - Develop the High end partnerships between the boutiques - Provide coaching to the team on how to approach and present pieces to potential High Jewellery clients - Conduct coaching with FJA on selling / ASS of high jewellery pieces on regular basis - Supervise and observe floor performances of SWFJs/ WFJAs, provide prompt assistance in customer enquiries, and resolve problems and complaints quickly and effectively to ensure client satisfaction. By observing closely on boutique floor, take a close interest in floor staff’s well-being, and actively provide feedback to HOB & DHOB. Client Engagement and Relationship Management : - Identify local opportunities to implement a proactive strategy to target and acquire new Ultra High Net Worth (UHNW) clients - Strategic planning and assistance to SWFJA / WFJA on High Jewellery CEM management - Monitor and enforce on client engagement and on building long lasting relationships with High Jewellery clients. - Closely work with Fashion team to identify and grow the VIP clients database Work with individual boutique team members to gain a thorough and personalized understanding of high jewelry clients providing personalized services to them. Foster Close Partnerships: - Build relationship with Fashion team to facilitate HJ referral to boutique and Salon HJ. - Collaborate with all departments and boutiques on implementation of sales development plans High End Assortment Merchandise & Inventory: - Support HOB / DHOB in proposing the right High Jewellery product mix for boutique, based on the uniqueness of the boutique, in order to maximize the sale opportunities - Provide recommendation on repair and quality check of High Jewellery pieces - Provide feedback from clients on High Jewellery pieces to product team - Supervise inventory count to ensure no inventory losses. Discrepancies, if they arise, must be reported in a timely manner as determined by the HOB and/or Head of Retail. - Reinforce to Company guidelines and ensure that proper controls are being followed to prevent stock losses, pilferage or damage through daily briefing and coaching session. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Support wellbeing and training campaigns to enhance employee satisfaction and development: - Learning program administration - Program promotion - Learning materials preparation - Feedback collection (systems) - Attendance tracking - BLOOM campaign - Learning Community admin work Collaborate with HR and other departments to plan and execute employee engagement activities. Monitor and evaluate the effectiveness of wellbeing and training programs. Maintain and update employee engagement materials and resources.

Monitoring Media: Daily monitoring of digital, social media, and print clippings. Reporting: Completing monthly activity reports for all divisions. Database Management: Updating the PR database regularly. Event Organization: Assisting with the organization of events, including venue search, RSVP coordination, and arranging hair & makeup. Press Tools: Organizing and distributing press tools such as press kits and other PR materials. Press Requests: Responding to press requests regarding images, press samples, prices, and other information. Special Projects: Assisting with the coordination of special CHANEL shootings and press trips, including restaurant reservations and itinerary updates

Job Mission: • Facilities and workplace services for corporate spaces including head office, distribution center, training center, retail support offices and back-of-house offices • Focus on office administration, daily operation (incl. housekeeping), everyday green environment (sustainability /ESG focus) actions, regular facility monitoring and service function management • Manage furniture and fixture of the facility spaces, provide office equipment and supplies, mailing, courier, and security services • Support the facility management function for overall lease administration and contract management • Building management responsibility with offices and relationship management of landlords and 3rd party service providers • Involve and manage facilities budgeting and cost control management Key Reponsibility: Lead and foster employee well-being, ensuring smooth daily operations. Manage third-party service providers and outsourced teams. Develop and maintain standard operating procedures for all facility spaces. Collaborate with cross-functional teams and ODHR to drive employee well-being activities. - Office, Facility, and Workplace Management - Provide a Sustainable, Safe, Healthy, and Well-being Workplace: - Leadership and People Management:

Key Responsibilities  Sales Training - Work closely with L&D team and other departments within FBP division to identify sales training needs, plan training budget and annual training calendar. - Ensure provide high quality training and deliver the effectiveness of training programs through well plan training preparation, quality of delivery, evaluation and follow-up. - Review and ensure sales training programs are delivered according to Chanel image standard and Regional guidelines. - Provide necessary feedback report and follow up action plans to update regional and local team.  Coaching and Retail people development - Work closely with RLDP to make contributions to salesforce productivity, retail people development and ensure quality of service at POS/BTQ. - Provide field coaching to counter managers regularly to ensure upskill of retail leaders at POS/BTQ. - Ensure provide high quality of retail people development and local retail leadership programs  Assist L&D manager in learning and development organization related projects - Provide support to L&D manager to upskills team members and build new capability for L&D organization

腕錶暨珠寶顧問/資深顧問 我們正在尋找充滿熱情的人才加入我們的腕錶暨珠寶團隊，透過提供無與倫比的服務吸引我們的顧客。透過熱情和講述故事的能力，您將在打造 CHANEL 夢想和激發渴望方面扮演重要角色。 作為 CHANEL 腕錶暨珠寶團隊的成員，您將負責展現品牌的創造力。我們期待您以專業方式講述 CHANEL 的與眾不同之處，如傳統與現代、產品工藝和獨特的品牌定位，為每位顧客創造出獨特而奢華的時尚體驗。為了達成業務目標，公司期待您與服飾名品團隊共同合作，分享您的知識和專業技能。您在任何場合都必須表現卓越，特別是在處理異議或衝突方面，並能將之轉化為商機。 借助您的獨特經歷，CHANEL 將使您能夠… • 彰顯 CHANEL 極致奢華的品牌形象 • 參與互相合作、兼容並蓄的團隊 • 展現您對腕錶暨珠寶的熱情和知識 • 與顧客建立穩固、長久的關係 您對於以下事物充滿熱情… • 在高度協作的環境中工作 • 打造意義非凡的顧客體驗 • 達成目標 • 自我發展和學習機會 您可為團隊帶來的優勢… • 傑出的溝通和關係建立技巧 • 提供一流顧客服務的經驗 • 創造力和韌性 • 對腕錶暨珠寶的熱情 • 團隊合作的態度 CHANEL 注重建立共容文化，藉此促進個人成長，帶來共同進步。我們堅信，每個人的獨特之處會提高團隊的多元性、互補性和工作效率。我們十分看重您能為 CHANEL 帶來的觀點、經驗和可能性，誠摯歡迎您前來應徵。

Lead local market specific data analytics projects: Perform deep CRM analysis with the support on TW market incl. client analysis, purchase path, omni-channel journeys (offline and e-commerce), digital campaign effectiveness, etc acts as the local data lead on building the data strategy of local projects in partnership with the FSN and WFJ client intelligence managers. Connect the dots across different touchpoints and blends with agility 1st and 3rd party data, look-a-like audiences, contribute to design cookie-based journeys for anonymous clients, detect new activations opportunities Translate analysis into concise, compelling storylines for business stakeholders Interpret learnings with pragmatism and translate them into clear business opportunities and actions: Deliver deep insights with the appropriate analytics methodologies and techniques, enroll the regional and market teams and lead the integration of the insights in CHANEL systems Capable of simplifying complex data into simple messages. Work closely with the APA Data Signature proam (DSP) team to ensure 100% consistency between local data deliveries and regional guidelines eCommerce site / Omni-channel touch points: Lead digital shelf analysis and generate actionable insights to optimize eCom and eMarketing operations (e.g., media, SEO/SEM, content, stock availability, funnel conversions, CLV, next best action etc.) Perform attribution analysis on the role of eCom as part omni-channel journey across awareness, recuitment, retention and reactivation Coach business stakeholder on the use of web analytical tools (e.g., Google analytics) Local Touchpoint Data Integration Develop and Maintain Data Pipelines: Design, construct, and maintain data pipelines to integrate data from local touchpoint (Line App) Data Integration: Work with Business team and IT team to ensure the integration of fragmented customer information to build comprehensive profiles for business decisions. Automated Reporting and Dashboard Development Collaboration and Support: Work closely with cross-functional teams, including IT, marketing, and operations, to understand their data needs and provide tailored solutions. Provide training and support to end-users on how to effectively use dashboards and reports, ensuring they can leverage the tools for their needs. Automated Visualization Development: Design, build, and maintain interactive dashboards that visualize key metrics and performance indicators, ensuring they are user-friendly and accessible to stakeholders. ETL Pipeline Development: Design, implement, and maintain ETL (Extract, Transform, Load) pipelines to ensure efficient and accurate data integration from various sources into the data warehouse. Help stakeholders use analytics to define goals/KPIs and monitor performance to identify trends and opportunities Participate in the Datalab (APAC data lake and single source of truth for data) discussions for TWN market and develop conjointly with the BI team, analytical / reporting capabilities based on the business needs Partner with The DSP - data science manager and local IT in implementing client algorithm such as segmentations, client tagging and predictive scoring in our clienteling tools and potentially e-commerce platforms. Uncover, pilot and recommend omni-channel client journeys and/or personalization based on data and in collaboration with local marketing teams and Digital Service Manager Act as a key stakeholder in advocating / guiding / coaching local business stakeholders to make data driven decisions in day-to-day operations Ensure data privacy by design on new local project, is always on top of data privacy regulations in his own market. Conscious of data security requirements from potential root causes to consequences.

Job Purpose: 此職位需要跟團隊一起負責品質檢查跟控管高級&頂級手表和珠寶, 以及處理庫存跟顧客件維修相關事宜. Key Responsibilities: =Quality Control 品質檢查與控管= 跟團隊一起負責品質檢查在台灣的高級&頂級手表和珠寶並且製作品檢報告, 包含進口/出口/台灣市場作展巡店活動等. 製作品檢報告並且分享給台灣市場零售團隊或者是回報國外 分享之後積極有效地做必要的跟進溝通等 =After Sales Service 售後服務= 操作以及跟進所有高級&頂級手表和珠寶之庫存跟顧客件維修流程, 並且與台灣合作維修工坊, 或是內部台灣/國外部門溝通,跟進以及回報. 零件管理以及盤點事宜 =Systems & Processes 系統與流程= 根據SOP於內部系統操作所有以上相關流程 Job Purpose: This position is responsible for performing quality control check for both core & high end watches & fine jewelry products to ensure our products are compliant as in best condition without defects and also handle product & customer repair claims. Key Responsibilities: Quality Control Local Country Core & High End Watch & Jewelry Quality standard & result (Import/Export/Routing) Prepare Quality report & analysis Communication on QC results for stake holders After Sales Service Coordinate the process & communication for both Core & High End Jewelry repairs whether repaired by either local or global (In House & External workshop). Spare part management & inventory control measures Processes & Systems Internal system related procedures, processes & data