Hardware bringup and BSP related work
Embedded Linux C programming.
Networking knowledge and related work experience.
WiFi knowledge and related work experience.
Hardware bringup and BSP related work experience, such as
device tree manipulation,
secure boot chain, image authentication, user data protection,
I2C, SPI, PCIE, PCM, serdes bus,
Ethernet PHY, MAC, USB, PON, WiFi, eMMC, NAND, SLIC, DECT, Bluetooth, Thread components,
system performance & energy efficiency optimization, kernel panic analysis,
WiFi certification, EasyMesh certification, Thread certification, RED cyber certification.
1. Market and user research: Understand market trends and customer needs, analyze competitors' products, and understand user needs and habits.
2. Concept development: Based on the results of market and user research, conduct creative thinking and propose multiple possible product design solutions.
3. Design and development: After evaluating the conceptual designs, select the best design solution and further develop it, including design sketches, model making, computer-aided design, and more.
4. Testing and evaluation: Test and evaluate the designed product, including functional testing, user experience testing, safety testing, etc., to ensure that the product meets standards and requirements.
5. Production and manufacturing: Coordinate with manufacturers or suppliers to ensure that the product's production meets design requirements.
【R&R】
1. Technical contact window & technical support for presales & aftersales projects at HQ.
2. Understand customer’s requirements and validate that our solutions can meet client's expectations
3. Responsible for analyzing, troubleshooting, reporting field customer’s technical issues.
4. Constant support in the process of debugging defects, live troubleshooting in customer’s site, by taking logs and packet captures
5. Travel and/or visits to customer’s site within Taiwan or overseas for troubleshooting as needed
6. Serve as principal liaison between technical development teams, testers, product owners and executive leadership to communicate, track and resolve software and hardware defects
7. Test new software and features as they come for new and existing products in lab and/or production environments
8. Create test reports and root cause analysis to communicate to customers and upper management
9. Support of external vendors to collect necessary information to root-cause defects related to specific modules
10. Close/update/Create JIRA defects
11. Lead troubleshooting efforts to find root cause and corrective actions throughout the life of a project.
12. Lead and/or participate technical discussions with Customers and Arcadyan project teams.
13. Complete contact window for customer issues and participate war room approach to resolve critical issues as soon as possible
【Skills】
1. Networking Technologies (TCP/IP, Wi-Fi, WAN/LAN, Cable Modem, STB, IPTV, Android, VoIP, MoCA, DOCSIS, LTE, 5G NR etc.)
2. Network troubleshooting skills
3. Familiar with Linux commands
4. Benchmark tests