1. Evaluate market trends, market shares, customers behaviors, competitive landscape
to identify market opportunities for existing and/or new products/services
2. Serve as primary project contact internal and externally to ensure communication is
maintained and schedules are on time
3. Support sales team to communicate with customers and close deals
4. Support R&D team to outsource solutions to expand company’s business
**HR Business Partnering (HRBP):**
- Collaborate with management to develop and implement HR strategies that align with business objectives.
- Act as a trusted advisor to department heads on HR-related matters, including talent management, organizational development, and employee relations.
- Provide coaching and support to managers in performance management processes and employee development.
**Recruitment:**
- Lead end-to-end recruitment processes, including job postings, candidate sourcing, interviewing, and onboarding.
- Collaborate with hiring managers to understand their staffing needs and develop effective recruitment strategies.
- Maintain and enhance the employer brand to attract top talent.
**Staff engagement and administration:**
- Develop and implement employee welfare programs to enhance employee engagement and satisfaction.
- Monitor and manage attendance tracking systems, ensuring compliance with company policies.
**Compliance and Reporting:**
- Ensure compliance with labor laws and regulations in Taiwan.
- Prepare and analyze HR metrics and reports to guide decision-making and improve HR processes.
【Position Overview】
The ideal candidate will possess a blend of technical expertise and customer-facing experience, offering troubleshooting, issue tracking and technical support to our clients.
【Key Responsibilities】
1. Provide technical support to customers.
2. Respond to technical inquiries related to the product.
3. Track and resolve customer issues.
4. Suggest suitable product configurations.
5. Support key projects.
6. Create and maintain support materials for channels and customers.
【Required Qualifications】
1. Basic understanding of x86 and ARM-based PC systems, with knowledge of computer configurations and the ability to recommend solutions to customers.
2. Hands-on skill for computer troubleshooting.
3. Excellent communication skills.
4. Fluent in English.
5. Basic understanding of software, particularly in relation to application and support.
6. Familiar with Linux OS and Windows OS.
【About the Role】
VicOne is seeking a talented Web Developer to join our team to manage and enhance our company website - https://www.vicone.com. The successful candidate will be responsible for developing and overseeing website design and creation. This position will work closely with VicOne’s designers and content teams to create user-friendly, visually appealing and high-performing websites.
The ideal candidate will have experience in .NET solutions, MS SQL databases, and front-end technologies (CSS, JavaScript, single-page design). This role involves both development and administration responsibilities, ensuring the website remains secure, optimized, and up to date.
【Job Duties and Responsibilities】:
Website Development & Maintenance
• Plan, develop, and maintain the VicOne company website, ensuring functionality, security, and performance to establish our leadership image.
• Oversee the full website lifecycle, from design to deployment, ensuring a seamless user experience.
• Update website structure and content in response to business needs, analytics insights, and user feedback.
• Work closely with designers and content teams to translate content into a visually appealing, user-friendly, and high-performing web experience.
Technical Development & Backend Management
• Develop and maintain web applications using .NET technologies (ASP.NET, .NET Core, C#).
• Manage and optimize SQL Server databases to support web applications, including query performance optimization and stored procedures.
• Ensure proper website security by collaborating with internal teams to implement security best practices.
Troubleshooting & Support
• Monitor and troubleshoot website issues, providing timely resolutions to maintain uptime and user satisfaction.
• Stay up to date with industry trends and emerging web technologies to recommend and implement improvements.