Key Responsibilities:
1. Technical Liaison: Serve as the key contact between customers and the APAC
Service team, contributing to project management. Installation, Service, and
maintain JCI-distributed products in the designated area, including routine
and project-based tasks as directed by the supervisor.
2. Activities: Provide technical support on BAS (building automation system)
installation and commissioning, preventive maintenance, corrective
maintenance/troubleshooting, field actions, and drive service digital offer
and other service-related activities.
3. Quality and Reporting: Ensure all activities are performed according to valid
service manuals/instructions and report all relevant service activity in a
timely manner to line manager and regional/global business contacts.
4. Sales Support: Actively participate in local sales/communication/marketing
meetings and deliver technical service solutions/proposals to support
business growth.
5. Communication and Partnership: Establish and maintain communication
and partnership with customers, team members, function teams (HR, EHS,
Finance, IT) and local/regional/global business contacts.
6. Field Actions: Track field actions and escalate issues to local/regional QA and
Regional/Global TS.
7. Technical Support: Communicate with regional/global experts for TW service
level two support and technical training and provide onsite support to
distributors/customers when needed.
8. Customer Satisfaction: Perform analysis to improve customer satisfaction for
assigned products and drive continuous improvement in processes.
9. Business Travel: Occasionally work overtime, travel and site visits whenever
needed.
Key Competency / Technical Knowledge:
1. Technical expert in smart building service products and solutions.
2. Good communication skills, both verbal and written in English and Chinese,
with the ability to effectively interact with customers, teammates and senior
management.
3. Strong customer service orientation, with a focus on delivering exceptional
customer experiences.
4. Ability to work in a fast-paced environment, managing multiple priorities and
meeting deadlines.
Qualifications:
1. MS Office/Outlook: Ability to use MS Office/Outlook applications.
2. English Skills: Good English comprehension and communication skills
preferred, with proficiency in real-time original data documenting.
Education and/or Experience:
1. Technical Diploma/Degree: Requires a Technical Diploma/Degree (preferably
in BAS, Electrical and Electronics, or Electro-mechanics) or equivalent.
2. Experience: work experience in the BAS industry is an added advantage, with
technical background/degree in DDC (Direct Digital Control) is preferred.
3. Management: Solid experience in operations and fulfillment in services
business working with large frontline service team.
4. Technical Understanding: Display a solid technical understanding of electrical
engineering principles and fault-finding philosophy.
5. Commitment to Technical Support: Understand and articulate how personal
role and commitment tie within TS and with discipline.
6. MNC exposure is a plus
Job Summary:
The Operations Specialist will play a key role in supporting the project team by managing order processes, coordinating logistics, and ensuring smooth operational workflows. This position requires a proactive mindset, strong collaboration skills, and a keen eye for detail.
________________________________________
Key Responsibilities:
Order Management:
• Process and track orders, ensuring accuracy and timely fulfillment.
• Communicate with internal teams and external vendors to resolve order-related issues.
• Maintain order records and generate reports as needed.
Logistics Coordination:
• Work closely with logistics partners to ensure on-time deliveries.
• Monitor shipment status and troubleshoot any delays or discrepancies.
• Optimize logistics processes to improve efficiency.
Project Collaboration:
• Assist the Project Manager in planning and executing operational tasks.
• Provide regular updates on order and logistics statuses.
• Support cross-functional teams to meet project deadlines.
Continuous Improvement:
• Identify opportunities to streamline operations and reduce costs.
• Proactively suggest solutions to enhance workflow efficiency.
________________________________________
Qualifications:
• Bachelor’s degree in Business, Supply Chain, or related field.
• 2+ years of experience in operations, logistics, or order management.
• Familiarity with logistics processes and supply chain principles.
• Strong organizational and multitasking abilities.
• Excellent communication and teamwork skills.
• Proactive, positive attitude with problem-solving capabilities.
• Proficiency in English and Mandarin (written and spoken).
Job Description
- Conduct product in-service : Support 3D system during electrophysiology procedure in hospital
- Manage territory sales & clinical case in the assigned accounts
- Develops customer & accounts with strategic planning and execution
- Promotes professional education activities to enhance the knowledge of Health care professionals
- Meet or exceed sales & case targets through sales driven activities
- Develop clinical capability to fulfill customer needs
- Negotiate pricing and establish hospital contracts.
- Develop strong relationships with perspective customers including physicians, nurses, and technicians and purchasing and administrative personnel
*此為專案派遣性質工作,表現良好有轉正機會,意者請投遞
【Job Purpose:】
Design, develop, and implement robust and state-of-the-art instrumentation and control solutions to the company.
【Major Responsibilities】
◆Design, develop, and implement instrumentation and control solution to company’s CapEX projects.
◆Responsible for automation system’s conceptual design from FEL-1 through FEL-3.
◆Facilitate handoff of basic engineering package to project execution team.
◆Develop control system architecture, control functional specification, and system integration requirements that will satisfy process requirements and comply with company’s standards.
◆Interface with external system integrators and machine builders to successfully deliver fully integrated process equipment systems to company’s plants on-time, on-budget, and meeting user requirement spec.
【The following principles apply and request when performing daily operation】
◆Interface with project managers, engineering team, and vendors to develop and implement instrumentation and control systems.
◆Being an internal subject matter expert in instrumentation selection, control system configuration, control logic & programming, and data aggregation & visualization.
◆Keep good communication, coordination, and follow-up ability; able to execute assignments from project teams with minimal supervision.
◆Act flexibly to cope with changing conditions.
【Required】
Experience in explosion-proof design selection, instrument safety design (SIL), process safety analysis experience, familiarity with processes (HAZOP), good English communication skills
Manage territory sales in the assigned accounts
Provide field service to customer.
Conduct product in-service, product evaluations and new product launches.
Provide updates to marketing and sales management regarding business conditions and competitive activity.
Negotiate pricing and establish hospital contracts.
Develop strong relationships with perspective customers including physicians, nurses, and technicians and purchasing and administrative personnel.
Meet or exceed sales targets.
Develops a plan to achieve objectives through sales and servicing of medical specialists, institutions and other healthcare customers in a prescribed territory.
Schedules appointments and makes preplanned sales presentations to customers. Makes regular visits to customer locations to collect information on orders and market conditions.
Implementation of field marketing activities to achieve sales targets.
Promotes and coordinates Professional Education activities extensively to improve the knowledge of Health care professionals.
Performs contract and tender management activities.
Prepare and submit sales & other reports on timely basis, analyze sales, Customer Coverage, reports, forecasts & documents to support the team for improved results towards achieving Objectives.
Follows up with customers to resolve any issues and ensure satisfaction.
You will be involved in:
• Constructing and demonstrating a robotics platform.
• Engaging with various platforms like x86_64 and embedded SoCs.
• Robot operating system software development (ROS2).
• Collaborating closely and enjoying teamwork.
If you are experienced with or a willingness to learn and:
• Interested in engaging with various state-of-art sensors like 3D Lidars, depth cams, radars, IMUs and GNSS gears whatsoever.
• Motor control, industrial protocols, data association, AI-based computer vision systems and other engineering disciplines.
It would be highly appreciated if you have:
• Enthusiasm about robotics, especially outdoor mobile vehicles.
• Enthusiasm for linear and nonlinear equations, and enjoyment in narrowing down real-world problems together.
• Understanding of common (EKF/UKF) fundamentals and interest in implementing and analyzing the collected data.
Industrial Automation We pioneered automation control so we understand complex industrial facilities and how to create high-quality and high-performance chemicals and materials.
Industrials
Honeywell Forge makes it possible to transform your industrial operations by connecting insights to actions for better productivity, efficiency and safety. https://www.honeywellforge.ai/us/en/industries/industrial
• Provide on-site technical support to customers in industries such as petroleum, smelting, chemical, and high-tech sectors.
• Handle the installation, commissioning, maintenance, and troubleshooting of gas detectors.
Maintain effective communication with customers to ensure high-quality and timely service, resolving any technical issues encountered on-site.
• Document and report on field service activities.
1. Set a product strategy and roadmap with measurable goals for a group of development teams and ensure each team within the group is aligned on how to drive the broader strategy forward
2. Work collaboratively with marketing, engineering, design and production teams to ensure product roadmaps align with the Group sales goal
3. Facilitate ideation, development and delivery for new products and improvements and develop growth strategies to drive the Group sales revenue and margin
4. Serve as a liaison between sales team and product development team to gather customer needs and feedback through frequent research and feedback loops
5. Drive market research, user testing, customer feedback and sales data to generate new opportunities for growing the business
6. Drive the development team to deliver a healthy and efficient cadence of product releases and consistently deliver against success metrics and quantitative outcomes for the Group
7. Stay up-to-date with industry trends, emerging technologies, and competitive offerings, and leverage the knowledge to identify opportunities and risks for the product and the business