• Develop, implement, and maintain the organization’s credit policy to ensure sound credit practices. Ensure credit policies are in alignment with business goals and regulatory requirements.
• Evaluate the creditworthiness of new and existing clients. Regularly review and update credit policies to adapt to changing market and customer conditions.
• Identify and mitigate credit risks by implementing risk control measures.
• Evaluate and procure appropriate credit insurance policies to safeguard the organization against customer defaults.
• Analyze credit insurance coverage and gaps, recommending adjustments to align with risk exposure.
• Monitor and manage accounts receivable to ensure timely collections and minimize overdue balances.
• Collaborate with sales and customer service teams to resolve disputes related to invoicing or payment terms.
• Prepare aging reports and provide regular updates to senior management on the status of accounts receivable.
How you'll make impact
1. You will provide input to the project execution plan on financial aspects. Prepares financial accounting and reporting. Drive and seek for optimization of project cash flow, revenues, and GM contribution together with project Director/Managers.
2. You will be responsible for the correctness of the monthly project balance sheet and income statement as well as for cash flow and monthly / quarterly forecast reporting.
3. You will conduct drives and facilitate financial planning processes and activities.
4. You will participate in opportunity / risk identification and monitor that all required mitigation actions are timely implemented.
5. You will support the Project Manager in coordinating and preparing monthly project reviews. participates in preparing the project cost report.
6. You will support process improvement and cost-saving initiatives to protect and increase the Group's profitability. Supports initiatives to achieve excellence in financial controlling and improvement of controlling processes, governance, and tools.
• Work hands-on in the laboratory to develop, optimize, qualify, transfer, and
validate analytical test methods for both drug substance and drug product, from
preclinical nomination through late-phase clinical development;
• Conduct in-house stability studies and interpret stability data to justify material
use periods;
• Build kinetic stability models for formulation screening and packaging selection;
• Author high-quality documentation, including methods, protocols, and technical
reports;
• Coordinate and oversee method validation and testing at contract laboratories
and manufacturers;
• Collaborate with others scientists on CMC teams to meet program goals;
• Act as an exemplary and data-driven scientist with critical thinking and innovative
problem solving skills in a fast‑paced, can-do environment.
• Completion of assigned NPD projects within budgetary and scheduling guidelines.
Status reports and work closely with suppliers to effectively manage the project
activities.
• Supporting DFM, manufacturing processes validation and material selections
according to the original design specification and target cost.
• Supplier development activities, establish PFC, PCP, WI, Equipment list, equipment
qualification, etc.
• Process capability and capacity study, and improvement plan follow up.
• Drive process continuous improvements and support on quality issue analysis.
A. Technical Support:
1. Provide on-site and remote technical support to customers, addressing any issues related to the installation, operation, and maintenance of our biotech devices.
2. Troubleshoot and resolve technical problems, ensuring minimal downtime for customers.
3. Perform basic on-site fixes and maintenance tasks as needed.
B. Customer Training:
1.Conduct comprehensive training sessions for customers on the use and applications of CYTENA BPS instruments.
2. Develop training materials and documentation to enhance customer understanding and usage of our products.
C. Product Feedback:
1. Collect and analyze customer feedback to identify areas for product improvement and development.
2. Work with the R&D team to communicate customer needs and contribute to the enhancement of existing products and the development of new ones.
A.技術支援:
1. 提供現場及遠端技術支援,解決客戶在我們生技設備的安裝、操作及維護中遇到的問題。
2. 進行故障排除並解決技術問題,確保客戶的設備停機時間降至最低。
3.執行基本的現場修復和維護工作,視需要而定。
B. 客戶培訓:
1. 為客戶提供全面的培訓課程,涵蓋CYTENA BPS儀器的使用及應用。
2. 開發培訓材料和文件,以增強客戶對我們產品的理解和使用效果。
C. 產品回饋收集:
1.收集並分析客戶回饋,以識別產品改進和開發的領域。
2.與研發團隊合作,傳達客戶需求,促進現有產品的改進及新產品的開發。
We offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and international work environment.
The chance to work with cutting-edge technology and make a meaningful impact in the biotech industry.
<About you>
You are not expected to know everything, but you must be passionate, inspired, and persistent about solving problems and achieving your best. If you are a team player who always goes the extra mile, finds the most efficient solution, takes ownership of your work, and wants to be a part of the most ambitious team in the life sciences, then you might be the one we are looking for!
[Role purpose]
The primary role of this job is to provide the technical support of products to our worldwide engineers and customers.
[Key Responsibility]
-Provide technical support to a large scale of products.
-Take ownership of the incident calls by providing acknowledgement, resolution and set expectations from the actual technical analysis.
-Log, investigate and track technical issues from clients.
-Closely monitor application events via web-based monitoring system.
-Be familiar with escalation procedures when working with responsible departments, depending on the severity of an incident.
-Adhere to incident management KPI's.
-Ensure risks or concerns are maintained accordingly that could influence the quality of the software delivery or support and that timeframes are communicated properly.
- Work closely with other teams to ensure effectivity of resolving incident calls and effective communication with other teams.
-Deploy products' features and fixes to live environments whilst understanding the potential impacts on various systems.
-Document technical articles and problem-resolution steps in company knowledge base system.
-Identify and develop ideas to enhance tools, processes, training, techniques, etc.
-Work diligently and responsibly in all live environments.
-Provide excellent services to both internal and external parties in a timely manner.
-During a period of off time, each employee, especially for the pre-scheduled employee is still recommended and encouraged to:
1. Be available for contact at all times by phone and/or by other electronic methods; and
2. Upon taking the assignment for Overtime prepare self to be ready within 30 minutes to use a computer and internet connection to start working Overtime.
• Build talent pipelines for current and future job openings
• Lead all sourcing strategies,
• Responsible on sourcing C-Levels or management levels
• Manage our external partnerships with colleges, job boards and HR software vendors
• Implement online and offline employer branding activities
• Prepare and review our annual recruitment budget
• Oversee all stages of candidate experience (including application, interviews and communication)
• Forecast hiring needs based on business growth plans
• Manage, train and evaluate our team of recruiters
• Participate in and host recruitment events to drive awareness of our company
• Develop a network of potential future hires (e.g. past applicants and referred candidates)
• Measure key recruitment metrics, like source of hire and time-to-hireJOB