1. Customer Requirements Collection: Gather and consolidate customer requirements, initiate tasks, and set priority levels.
2. Specification Writing: Define specifications for customized customer needs and prepare specification documents.
3. Usability Validation: Ensure development outputs meet specifications and align with customer use cases.
4. Project Management: Plan project timelines, coordinate and track development tasks, and integrate relevant resources.
5. Issue Analysis: Identify, analyze, and report product usage issues to internal teams.
6. Quality System Maintenance: Draft and organize quality management system documents.