Primary Role:
.Coordinate product development, including resource allocation, communication with stakeholders, and overseeing all product phases (Design, EVT, DVT, PVT, MP).
.Manage cost, schedule, BOM/parts control, and issue resolution to ensure timely product launches.
.Provide third-level technical support, including issue duplication, debugging, and pre/post-sales assistance.
.Oversee NPI project risk management, including material risk buys.
.Manage prototype parts/materials, and support purchasing with inventory tracking and sourcing.
.Escalate critical issues and coordinate regular progress meetings.
.Provide resources for marketing and go-to-market support.
.Provide technical support and training for sales and marketing teams.
Secondary Role:
.Support system assembly, testing, and debugging.
.Assist with product launch planning, market research, and competitor analysis.
.Provide technical support and training for partners, customers, and vendors.
1.Support Sales to spec-in Al/OT projects by prompt reply customer RFQ.
2.Provide comprehensive technical advisory to customers.
3.Familiarize with company product portfolio and industry solutions.
4.Coordinate with cross function team to ensure customer satisfaction.