兆勤科技充滿活力和創新的團隊是您職業生涯的正確選擇。 加入我們，一起為用戶提供更好的網路使用體驗！ Responsibilities Develop and maintain Zyxel Account authentication

牌公司效力，想要看到自己研發的產品可以登上國際舞台，兆勤科技這個有活力並持續創新的團隊將是你職涯的正確選擇! 我們相信提供用戶更好的網路使用體驗是我們最大的成就感來源，加入我們吧! 工作內容 Responsibilities: - In this

1.每⽉⻑投損益、合併報表編制。 2.每⽉合併管理報表編製與分析。 3.海外⼦公司窗⼝，提供⼦公司帳務與稅務之⽀援與服務。 4.例⾏性⽉結帳務⼯作 5.年度預算編製作業。 6.配合會計師財報查核閱作業。

1. Responsible for e-commerce project to enhance daily operations. 2. Create and maintain clear, concise documentation. 3. Assist with various operation tasks. *每周須能配合至少3個工作天, 職務為半年需求。

1. Embedded Linux/ZyNOS system development 2. Device management development 3. Network protocol development (Layer 3 & Layer 2 application development) 4. Cloud network development

1.例行性費用、金融商品、應付費用等之例行性帳務作業。 2.費用合併作業。 3.費用預算編列與調整作業。 4.配合會計師財報查核閱作業。

1. Develop, test and maintain adaptable and agile cloud applications. 2. Build up and Operate and maintain BI platforms 3. Assemble different data sources. *Location: Hsinchu HQ(first) or Taipei Office(fine)

1. RMA website management (data updates, account management, inventory management, etc.) 2. RMA and follow-up on repair progress 3. Customer returns process management 4. Regular tracking and reporting of management indicators of RMA index.

We are hiring Technical Editor/Writer : - Write Quick Start Guides, User Guides, Product Tutorials, Command Line Interface (CLI) Guides - Create HTML Responsive Help, App Help, JSON Help, AI Help - Give User Interface & Usability feedback If you are : - Good English writing skills - Knowledge of computer networking and products such as DSL/Fiber Modems, WiFi7 Routers, 5G/ LTE Routers, Security Routers, Ethernet Switches, Cloud Management Systems etc. See https://www.zyxel.com/global/en/products - Computer Skills: Windows, Word, Excel; FrameMaker, HTML, XML, Inkscape, GIMP a plus. - 1+ years related work experience in a company, ideally in the networking industry. And you are a: - Detail-oriented (critical) - Good interest in technical topics - Good communication skills with a positive attitude - Diligent and Responsible - Team player that knows how to collaborate with other teams and can also work independently - Willing to accept feedback and strive to improve Welcome to join our expanding team!

1. Design / build / maintain large scale cloud system on AWS 2. CI/CD automation 3. Keep monitoring and optimizing the system reliability 4. Improve the on-call experience *Location: Hsinchu HQ(first) or Taipei Office(fine)

We are seeking a highly skilled and motivated Product Security Incident Response Team (PSIRT) Analyst to join our security team. The ideal candidate will have a deep understanding of information security principles, a passion for threat hunting, and a proven track record of responding to security incidents. 1.Incident Response •Triage and investigate security incidents, including vulnerabilities, malware, and unauthorized access. •Conduct in-depth analysis of security events to determine root cause and impact. •Coordinate with development teams to implement effective remediation measures. •Develop and maintain incident response playbooks and procedures. 2.Vulnerability Management •Conduct regular vulnerability assessments and penetration testing. •Track and manage vulnerabilities throughout their lifecycle. •Develop and maintain vulnerability remediation plans. 3.Threat Intelligence •Monitor the threat landscape for emerging threats and vulnerabilities. •Conduct threat intelligence research to identify potential threats to our products. •Develop and maintain threat intelligence feeds. 4.Security Research •Conduct research into new and emerging security technologies. •Stay up-to-date on industry best practices and standards. •Contribute to the development of security tools and processes. 5.Security Awareness •Develop and deliver security awareness training to employees. •Promote a secure coding culture within the organization.

1. L2/L3 switch 測試 2. Cloud 相關App 測試

- 協助研發單位測試Wireless AP功能及效能 - 協助開發測試用的軟體工具 - 具基本網路概念，能簡單排除網路故障 - 熟悉Linux環境尤佳 *每周須能配合3個工作天，至少半年(暑期+上學期/寒假+下學期)，職務為1年以上需求。

1. AP Firmware Testing 2. AP Controller Testing (on premise & cloud) 3. Feature Development Testing 4. App and Software Testing

We are looking for a dynamic and experienced Web Manager to lead and oversee the development, management, and optimization of Zyxel's global websites. In this role, you will collaborate with product teams, marketing departments, and IT team to deliver high-quality digital solutions that meet both internal and external business needs. If you're an expert in web development with a strong technical foundation and a passion for creating seamless digital experiences, we want to hear from you. Key Responsibilities Internal Collaboration - Cross-functional Coordination: Work closely with product teams to gather requirements and objectives for website content and conversion goals, collaborating with marketing for copywriting and digital design assets. Lead the website team in executing and launching content across global sites. - Technical Collaboration with IT: Partner with the IT team to integrate product launching flows, product documentations, firmware files, etc. - Site Management & Updates: Regularly evaluate and manage system infrastructure, optimizing the website's load speed, performance, and user experience. Oversee testing and troubleshooting of new features. Ensure smooth data flow within AWS systems. Lead efforts in managing security testing, system stability, website performance, functionality development, and database management. - Sitemap & Resource Management: Collaborate with product and business units to discuss and manage sitemap, propose actionable solutions, and secure resources for ongoing site development and updates. - AI Tools Integration: Identify opportunities to incorporate AI-driven solutions to enhance user experience, content personalization, and site performance. External Collaboration - Global Market Customization: Manage the localization of content and website features for international subsidiaries, ensuring accurate language translation and adherence to regional marketing requirements. - Project Management with External Partners: Coordinate with external agencies and vendors for web development, ensuring projects align with business goals and deadlines. - Drupal System Management: Manage updates and upgrades to the DRUPAL system and related modules in collaboration with external partners, ensuring all changes are seamlessly integrated into live sites.

1. Strategic Marketing plan Develop strategic marketing plans for a product or product line through market research, competitive analysis, pricing and business planning. 2. Product Feature Road-map Develop new product feature and functionality in partnership with Engineering. 3. Product launch preparation Drive and develop material for multiple product or service launches including press releases, launch materials, customer presentations, videos, Podcasts, and sales training materials. 4. Product Life-Cycle management

1.RMA Process Management & Team Leadership -Supervise and lead the RMA customer service team to ensure timely and accurate handling of RMA requests in accordance with SLA and KPI targets (e.g., turnaround time, customer satisfaction) -Guide the team in understanding customer needs, providing accurate processing schedules, and tracking progress 2.Global RMA Support & Coordination -Act as the HQ liaison supporting worldwide subsidiaries with their RMA cases, including process guidance, system operation, policy inquiries, and cross-regional communication -Assist regional teams in developing or optimizing localized RMA processes based on local regulations, logistics conditions, and market requirements 3.Customer Communication & Relationship Management -Serve as the key communication bridge between customers, sales, repair centers, warehouses, and other internal departments -Handle customer inquiries regarding RMA procedures, policies, and status updates, and ensure a high level of customer satisfaction 4.RMA System & Data Management -Oversee data management in the RMA system, ensuring that records of requests, returns, repairs, and shipments are accurate and complete -Analyze RMA data regularly and compile reports for internal review and quality improvement 5.Quality issue handling -Investigate abnormal cases, conduct root cause analysis, and coordinate cross- functional solutions 6.Rework Center Management -Oversee the planning, staffing, and material coordination of product rework operations to ensure efficiency and output quality -Monitor and analyze rework and inspection anomalies, and regularly propose corrective and improvement actions

To lead the product strategy, development, and execution of NaaS (Network-as-a-Sevice) solution and business model within our Nebula cloud networking platform. 1. NaaS Vision & Roadmap: Define and own the NaaS vision, strategy, and roadmap for Nebula’s cloud networking features 2. Technical Leadership: Work closely with engineering teams to provide technical input on architecture, design, and implementation of NaaS solutions. Must be able to delve into the technical details and guide development efforts. 3. Product Lifecycle Management: Oversee the full lifecycle of NaaS cloud networking features, from concept to delivery, ensuring continuous innovation and alignment with market. 4. Customer-Centric Development: Engage with customers to understand their networking challenges and translate feedback into product improvements and innovations. 5. Market & Competitive Analysis: Stay informed of industry trends and competitor activities, using this knowledge to shape the future of Nebula’s cloud networking offerings.

1.Lead new project development, including product specifications, schedule management, and cost analysis. 2.Coordinate and communicate with customers and cross-functional teams. 3.Market survey and Competition analysis 4.Develop security product roadmaps and market strategies. 5.Prepare responses for RFI, RFP, and RFQ.

1.協助FE測試 2.協助盤點或完成FE可以SOP化的工作 3.實作小tool供公司內部使用者用 *每周須能配合至少2個工作天, 至少半年(暑期+上學期/寒假+下學期)，職務為一年以上需求。