【請同時至科林研發官方網站投遞】 此職缺履歷登錄網址 https://reurl.cc/gD31KL
Technical
1.Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems.
2. Setup and complete experiments, collect data and generate reports for both internal and external distribution.
3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades.
4.Develop new processes for small variants to existing customer applications.
5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution.
6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges.
7. May develop new processes for small variants to existing customer applications.
8. May recommend / initiate escalations and quality investigations.
9. Present technical and marketing materials to a high standard.
10. Any other duties as assigned by the immediate supervisor.
Customer Relation
1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands.
2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified.
4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure.
5. Can support process projects and manage customer and product group to drive to closure.
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