We are young and dynamic, looking forward to welcoming proactive and energetic colleagues who are willing to join us in shaping the future!
Job Overview:
You will be responsible for developing marketing strategies, promoting and maintaining good relationships with customers for the product line. In a highly competitive market environment, your role will be to drive the growth of the product line and provide excellent customer service experiences.
Responsibilities and Duties:
Marketing Strategy Development: Create and execute marketing plans for the product line, including target market positioning, competitive analysis, pricing strategies, product promotions, and brand management.
Market Promotion Activities: Plan and implement online and offline activities such as advertising campaigns, physical events, etc., to enhance brand awareness, customer loyalty, and expand market share.
Data Analysis: Collect and analyze market data and competitive intelligence to understand product demand trends, customer preferences, and market feedback, in order to support adjustments and optimization of marketing strategies.
Customer Relationship Management: Establish long-term and stable relationships with existing customers, promptly respond to customer messages, address inquiries, and assist customers in completing transactions.
Customer Feedback Management: Collect and analyze customer opinions and feedback, provide valuable information to internal teams for improving product features, quality, and service levels.
Document Translation: Assist in translation to ensure clear understanding of the company's services and smooth operation of the app for customers.
Job Requirements:
1.Minimum 2 years of work experience.
2.Education: Bachelor's degree or Master's degree.
3.Language Proficiency:
English: Moderate level in listening, speaking, reading, and writing.
Chinese: Basic understanding in listening, speaking, reading, and writing.
Filipino: Proficient level in listening, speaking, reading, and writing.