Airoha is seeking applicants with solid experience in software applications engineering for Short-range Wireless (Bluetooth Audio/Data) products. The chosen candidate will play a crucial technical support role for USA customers, which includes customized feature development, system integration, issue debugging, and on-site customer support. The applicant will also lead cross-functional teams for failure and root cause analysis and implement corrective action measures within the internal teams. Excellent communication skills are required, as the main contact point for project execution, as well as the ability to lead and develop new features and ideas.
Airoha has a successful history of developing Short-range Wireless (Bluetooth Audio/Data) products, and we continue to seek talent with solid embedded system development and project leadership skills. Join us and craft your career!
Job Description
1. Application Engineer/Technical Manager acts as a bridge between customers and the internal engineering team, designing, modifying, and testing customized features based on specifications for embedded system devices equipped with our company's Bluetooth SOC chips (such as Bluetooth headsets, Bluetooth speakers, etc.).
2. Provide technical support and guidance to customers, respond to customer feedback, reproduce customer-reported issues and offer solutions, conduct technical training for customers, and write technical documents and application examples.
3. Collaborate across departments, frequently working with engineering teams, sales teams, customer project teams, and production manufacturing teams to execute tasks.
4. Investigate and address issues at various stages of customer product development, testing, or production either remotely or on-site at the customer's location or factory, collect relevant data, perform preliminary problem analysis and classification, and work with other teams to resolve issues.