*Basic Duties and Responsibilities:
- Customer care
- Respond to comments/reviews on social media platforms
- Maintain 3rd party websites such as TripAdvisor and Google
- Reply incoming mails / Proceed reservations
- Other office works may be assigned as required
- Guides' Assistant when needed
*Requirements:
- Proven related experience
- Exceptional communication and writing skills
- Must be organized, detail oriented, and able to prioritize work on multiple projects simultaneously
- Experience working in a fast-paced environment
- Fluent in English and Mandarin
- Positive attitude in all situations