Responsibilities:
• Develop amazing customer relationships on the sales floor and during test-drive experiences to ultimately create a brand experience customers will recommend to their friend
• Track to a 30-day or less turn-rate or delivery target in the sale of Used inventory.
• Follow up through phone and email to introduce and promote relevant features, articles and news with customers to aid in influencing their decision to go electric
• Display creativity / ingenuity in presenting possible solutions (financial, trade in, technical, lifestyle, practical) to customers who are considering but are also uncertain about going electric
• Define best practices for sales and deliveries of Used vehicles together with the Used vehicle manager
• Assist with Used vehicle inventory management, including updating the pre-owned vehicle database to ensure accuracy of information and images
• Execute on all business dealings in a way that represents Tesla by creating a superior ownership experience
• Manage pipeline and manage customer in-bound interest in persistent & efficient manner, while also searching for business in an extensive pool of sales leads existing within the Tesla database.
• Assist in monitoring program profitability will act as a liaison between sales, service, delivery, and admin functions to ensure a pain-free transaction.
• Present key findings and data to Used Vehicle Manager on a periodic basis