「Executive/Specialist, Retail Operation (6M Contractor)」的相似工作

1.設計公司或展覽主辦單位或外貿協會的會議或展覽攤位上用電及燈具需求的圖表記號整理 >查對>輸入＞登記。 2.電話接聽>聯繫 3.世貿各展館現場服務登記＞聯繫。 4.加班費計算一律X1.66倍。周休二日:另依勞基法休特休.滿半年3天.....。 5.開朗.肯學.細心.負責。 6.底薪42000~46000元...

初期業務助理職務: 1. 輸入、處理並追蹤客戶訂單，並將訂單資料存檔備份。 2. 保持與客戶間之聯繫，回覆e-mail，並確認交貨期。 3. 提供出貨文件，協助業務人員控管出貨，並處理進出口事宜。 4. 定期提供業務銷售狀況報表，以供業務人員或主管參考。 5. 協助業務人員處理銷售業務相關之公司內部行政作業。 6. 協助業務人員整理客戶資料（如：公司基本資料、交易記錄、問題處理狀況）。 7. 協助業務人員客戶開發。 8. 協助文件翻譯。 後期依意願和能力可選擇升職業務專員職務: 1.開發客戶和客戶維護。 2.產品銷售及推廣。 3.客戶服務與問題解決。 4.半導體相關設備的銷售及技術服務。 試用期3個月.試用期滿調薪 薪水待遇依年資經驗能力敍薪 端午節禮金 中秋節禮金 工作獎金 年終獎金

工作內容有： 1. 輸入、處理並追蹤客戶訂單，並將訂單資料存檔備份。 2. 保持與客戶間之聯繫，回覆e-mail及電話。 3. 定期提供業務追蹤狀況報表，以供業務人員或主管參考。 4. 協助業務人員處理銷售業務相關之公司內部行政作業。 5. 協助業務人員整理客戶資料（如：公司基本資料、交易記錄、問題處理狀況）。 6. 獎金另計。

主要職責 數據分析與報告： ●收集並分析銷售數據、產品庫存、客戶訂單趨勢，提供銷售團隊決策參考。 ●協助製作業績報表，追蹤銷售目標達成情況。 ●分析市場與競品動態，提供數據支持以優化銷售策略。 訂單與庫存管理： ●協助業務人員處理客戶訂單，確保準確及時輸入系統，並安排出貨。 ●監控庫存狀況，避免缺貨或過量庫存，確保供應鏈順暢。 銷售支持與行政管理： ●準備業務報告與簡報，支持銷售團隊需求。 ●整理並維護合約、報價單、對帳單等相關文件，確保資料準確性。 客戶與跨部門協調： ●回應客戶查詢，協助處理客戶投訴與售後服務。 ●與內部部門（如行銷、物流、財務）溝通，確保業務流程順暢。 任職條件 ●學歷：專科以上，企業管理、行銷、統計、供應鏈或相關科系尤佳。 ●經驗：1-3 年業務助理或銷售數據分析相關經驗，具 FMCG 產業經驗者佳並有意願挑戰通路業務。 ●技能：熟悉 Excel（樞紐分析、VLOOKUP、數據視覺化）、PowerPoint，具備基本數據分析與報表製作能力。 ●若熟悉 Power BI、Tableau 或 Python 數據處理者佳。 ●具備良好的邏輯思維，能夠解讀銷售數據並提出洞察。 ●熟悉SAP 系統者優先考慮 ●英文能力：聽說讀寫中等即可(希望可以提供鑑測證明參考)

【工作內容】 1. 試駕車輛，並使用紅外線引擎分析儀、壓縮儀及電腦診斷設備，測試零件與系統。 2. 逐項檢查檢修清單內的重要零件，以確保檢修的完整性（如：皮帶、軟管、轉向系統、火星塞、煞車與供油系統、輪胎軸承等）。 3. 測試並調整已修繕的系統以符合原廠標準。 4. 進行例行維修服務（如：更換機油、潤滑油及調校車輛等）。 5. 了解顧客問題及車況；確認將進行的保養及維修項目。 【實質獎金制度】 1. 優於市場薪資獎金制度. 2. 每月依照各式績效表現提供月獎金. 3. 超優於市場的年終獎金. 本公司112年度為12個月年終獎金 !! ●每年八月全社發放分紅獎金 ( 2021年8月每人5084元 ) ●基本年終獎金全社人員保障2個月。視當年營業額加發員工年終獎金，已制度化二十餘年！ ( 例：2020年度領取6個月。2021年度每人年終6.5個月。 2022年終獎金8個月。2023年終獎金10個月。2024年終獎金12個月。 ) 4. 國內外員工旅遊。2024/4月 法國-巴黎、2024/9月 日本-黑部立山、2025/3月 日本-大阪、2025/6月 土耳其-歐亞10天 !! 5. 鼓勵技術評鑑提升，每過一級後每月固定加發專業津貼，自己可幫自己加薪. 【充分就業保險】 1. 入社新進人員資源充沛 2. 勞工保險、全民健康保險、勞退提撥金、旅行平安險、年度健康檢查 3. 年終獎金、三節獎金、生日禮金 4. 員工購車優惠、員工保養優惠

1. 行銷製作物排版等簡易美工 2. 協助活動車輛洗車/加油 3. MINI品牌行銷與銷售相關之資料蒐集, 整理, 文件寄送..等行政庶務 4. 不定期活動相關業務支援，例如: 物資打包, 活動現場支援…等 (可配合一、三優先錄取)

市場分析： 1. 追蹤汽車產業動態，執行市場調查，產業分析與市場銷售量分析，根據競品動態提出產品策略與應對。 產品導入與管理： 1. 依市場分析提出具競爭力的產品企劃與定價策略，並與跨部門溝通合作以確保上市成功。 2. 規劃定價策略與損益評估，追蹤匯率與成本影響因素，以及時應對，達成車型損益目標。 3. 搭配產品上市，進行對內外之產品說明如產品發表會、媒體試駕產品說明、內部產品說明、業代產品訓練等。 4. 基於市場與產品分析，與品牌端溝通與評估新產品導入機會。 5. 主導與追蹤產品相關專案之推進。 其他 1. 跨部門專案管理、溝通合作。 2. 主管交辦任務事項之推進

OBJECTIVES 1. To plan and execute the Ferrari and Maserati Taichung Showroom's marketing promotion campaign, events, and local activities under the head office's given guidance. 2. To deliver exceptional Ferrari and Maserati brand experiences for customers to maintain customer loyalty and increase new customer acquisitions. 3. To enhance the quality and the experience of Ferrari and Maserati Customer Journey— the sales and marketing process, both from the perspectives of a prospect/customer and of a brand. 4. Enhance brand influence, attract new customers, and strengthen brand loyalty among existing customers through strategic content creation, such as brand websites, newsletters, and social media platforms. 5. Enhancing the efficiency of marketing campaigns through data analysis, bringing added value to the current marketing programs and increasing ROI. CORE RESPONSIBILITIES 1. Showroom event planning and local marketing activities implement (60%): - Understanding the core value of Ferrari and Maserati, being able to further translate and apply it onto all forms of communications in the local market. - Working with salesforce to plan and execute local marketing events and owner's activities to maintain the customer relationship and to enhance the visibility in the supercar segment in central Taiwan area. - To keep enhancing the quality of the customer journey and experience in Ferrari and Maserati showroom. - Through client engagement and local networking to increase showroom new customer acquisition and traffic . 2. International & National events support and special project initialing (20%): - To coordinate the international client event planning and HQ trip management. - To assist the marketing manager and marketing team to host Ferrari and Maserati events and campaigns across Taiwan. - Understand the importance of KPIs and communicate, track the commercial impact to drive business development. - To initial and manage project plans of defined marketing and event activities. 3. Content Creation & Management (20%): - Write and optimize content for the brand website, newsletters, and social media platforms to enhance brand image and customer engagement. - Produce high-quality copywriting that aligns with the tone and style of Ferrari & Maserati, ensuring compliance with luxury brand market standards. - Plan and create brand newsletters regularly to strengthen customer relationships and brand loyalty. - Continuously track automotive industry trends and competitor activities, adjusting content strategies as needed.

The Field Service Engineer (FSE) is to provide technical support and guidance either remotely or onsite to escalated complex customer cases. The role works in co-operation with the National Sales Company (NSC) / Regional Office, the vehicle owner and the authorised repairer, to improve Fixed Right First Time (FRFT), Net Promoter Score (NPS) and prevent vehicle repurchase. The FSE will analyse and review ongoing concerns, pre-empt potential critical vehicle cases and provide support, training, improvement plans and feedback to the Technical Manager, Customer Service Director (CSD) and authorised repairer to resolve these and develop prevent recurrence plans. The role will work closely with Reginal Customer Service Manager (RCSM), Local Technical Support (LTS) department assistance, training department support, and press department. The role provides a critical link between JLR and the retailer network in delivering JLR Creators Code and Customer Love initiatives. Main Responsibilities Field Support • Support retailers with remote and on-site assistance in diagnosis and Right First Time (RFT) rectification of complex vehicle cases with authorised repairer technicians • Develop processes in the market to provide an early signal of potential buy back cases so that preventative measures can be taken – including retailer visits & vehicle rectification support • Review root cause of buy back cases to ascertain key learnings / areas of focus & prevent recurrence e.g. retailer process, technical capability, parts support • Monitor JLR systems such as Medallia Red Flags, escalated cases, CXP and Topix Cloud Diagnostics (TCD) for customer vehicles that have repeat concerns or major concerns and create a customer support and diagnostic repair plan • Represent JLR whilst liaising directly with customers to discuss their concerns. Identify actions to resolve the concerns, including road test evaluation • Support the Customer Relationship Centre (CRC) with escalated Customer issues and Homologation with technical issues. • Provide coaching and support of aftersales staff at authorised repairers to share best practice, and embed process improvements. • Support quarterly technical forums, provide content and present when required • Performance KPIs include reduction in buy backs (quantity / costs), turnaround time for repairs, Service NPS, RFT, Medallia Red Flags relevant to technical issues etc. • Ensure all case involvement is recorded in the TAs/Global Concerns Management (GCM) Field Service Engineer (FSE) reports. • Provide regular and consistent reporting data and results to include the specific actions, follow up, and prevent recurrence requirements as a continuous improvement approach. Market • Attend technical training / meetings at NSC / Regional Office head office when required. • Support the Regional Field teams when required. • Analyse and report on retailer capability post field involvement and develop improvement plans utilising cross functional support within the market / retailers. • Support new vehicle programs and attend nerve centre for new models. Key Working Relationships • Jaguar and Land Rover clients • Authorised JLR retailers • LTS, Homologation, RCSM and RPM field teams • JLR NSC / Regional Office • External suppliers and associates • JLR Regional team & Global (UK) office

- Managing and organizing product launch events, customer events and dealer marketing events. - Work with agencies / vendors on projects (experiential marketing) - Work internally with stakeholders (sales team, accounting, finance, etc.) - Work with region dealers in marketing function of collaboration. - Control, manage and allocate budget efficiently. - Monitor project progress effectively. - Support marketing team related tasks and projects. ※建議投遞履歷時提供104適性測驗結果

MAIN PURPOSE The Senior Watch Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of ALS at all times with client satisfaction being his/her utmost goal. KEY RESPONSIBILITIES • Hosting clients and other stakeholders with the ability to provide personalized customer experience • Acknowledge selling of watches, accessories and services as main task and exceeds monthly / yearly turnover targets set by the Boutique Manager • Identify and/or create sales opportunities inside and outside boutique environment • Find ever new and creative means to exceed client’s expectations • Establish strong personal relationships with clients from different backgrounds and understands and supports the concept of Customer Relationship Management (CRM) and engages in increasing and maintaining the client database by applying ALS’s respective guidelines • Engage in CRM-activities such as prospect follow-up on a daily basis • Handle customer service requests and respective processes • Know ALS’s history, products and partnerships as well as the watch industry • Deliver outstanding client service and treatment to make a clear difference vs. competition • Act as an ambassador in and out of the boutique and activate network to recruit prospects and clients • Organize and execute all operational tasks in detail and with care • Maintain the boutique according to global ALS visual merchandising standards • Act as the key holder and a role-model to sales associate in the absence of the Managers • Responsible for a championship role; visual merchandising, customer service, CRM, stock or other

1.品牌行銷與公關事務管理 2.領導團隊達成品牌團隊及原廠設定之目標 3.其他交辦事項

1. 處理訂單與交車的行政文書，確保領牌流程順暢。 2. 資料歸檔與系統維護更新。 3. 辦理訂單請款作業。 4. 彙整領牌資料、開立強制險卡、統整保固名單。 5. 執行銷售行政庶務及主管交辦事項。

Reporting to the Brand Development Manager, the Senior Retail Operations Executive will be focusing on supporting, planning, maintaining boutique operations, ensures the smooth running of the day-to-day retail operations of the concessions, facilitating sales, deliver exceptional service to customers, and implementing business-driving initiatives. Main Responsibilities 1. Supporting report building and analysis to the management team. 2. Managing queries from retail POS, ensure that problems/ issues are tackled in a timely manner, liaising with the relevant contacts to ensure that the best solutions. 3. Support and follow-up on the inventory cycle count in the retail stores. 4. Assist and ensure proper implementation, execution, training to all retail staff to prioritize the key service issues and provide the customers with a consistent message and positive results. 5. Assist in the planning and execution of new store openings. 6. Coordinate CRM & customer care to increase the performance of the network.

Job Description • Overall operational responsibility for Service, Body & Paint and parts department for company • Oversee and manage all aspects of AS Business including workshop, body shop and parts department • Provide comprehensive support & leadership towards the department, customers and partners • To prepare annual budget and ensure budgeted financial performance is achieved • Develop and implement strategies to promote/improve “best in class” customer experience and aftersales profitability using commercial skillset • Monitor service standards and policies identifying improvement areas in service efficiency and profitability • Plan, maintain and implement an effective training programme for all productive and non-productive staff • Identify and deploy customer service events / campaigns in response to market opportunities as required • Ensure correct disciplines and proper measures are in place and maintained to control all company policies procedures and maintain consistency across the department • Help shape and define all necessary Aftersales strategy • Effective reporting of KPI’s on daily/weekly/monthly basis • Develop and implement operational policies and strategic plans. • Cultivate the company’s culture and overall company vision. • Create an environment that promotes great performance and positive morale. • Identify and address problems and opportunities for the company. Experience • Minimum 5 years’experience with European car importer/dealer in a similar position • The ability to demonstrate a high level of automotive industry knowledge combined within an aftersales customer focused environment • Thorough understanding / business mind-set of running a profitable automotive aftersales business operation • Knowledge of profit and loss, balance sheet and cash flow management • Understanding of human resources and personnel management • Ability to understand new issues quickly • Ability to inspire confidence and create trust • Ability to work under pressure, plan personal workload effectively • An enthusiastic and ambitious individual with a proven track record and drive for outstanding results. Education / Knowledge • Diploma/degree in Mechanical / Automobile engineering or equivalent • Experience with CDK DMS system • IT Literate with strong knowledge and experience with Microsoft Office 職位描述 • 負責售後服務、鈑烤及零件部門整體運營 • 監督和管理工廠、鈑烤和零件部門 • 領導部門員工提供客戶和合作夥伴全面性的協助 • 編製年度預算並確保能達成目標 • 研擬及執行商業策略提升/改善優質客戶體驗和售後獲利能力 • 監控售後保修標準和政策，找出售後保修服務效率和獲利須改善之處 • 為所有生產性和非生產性員工規劃、維護和實施有效的培訓計劃 • 根據市場狀況識別和部署相關售後客戶服務活動及專案 • 執行並維護正確的紀律和適當的措施，以確保所有公司政策之一致性 • 協助制定和定義所有必要的售後策略 • 每天/每周/每月KPI報告 • 制定並執行相關規定和策略計劃 • 培養公司文化和公司的整體願景 • 創造一個促進卓越績效和積極士氣的環境 • 識別及處理公司面臨的問題和機會 經驗 • 至少5年歐洲汽車進口商/經銷商類似職位的經驗 • 能夠在以售後客戶為中心的環境中展示高度專業的汽車行業知識 • 熟悉並具備營運售後保修廠之商業思維 • 瞭解損益、資產負債表和現金流管理 • 瞭解人力資源和人事管理 • 能夠快速理解新問題 • 激發信心和建立信任的能力 • 抗壓性高且能有效規劃個人工作量 • 充滿熱情和抱負並追求卓越的成果 教育 / 知識 • 機械 / 汽車工程文憑/學位或同等學歷 • CDK DMS 系統經驗 • 具備 IT 及 Microsoft Office 知識

1. 制定銷售計劃，提高資融服務能見度，並推動業務成長。 2. 與卡車和巴士銷售團隊一起開發關鍵潛在客戶群。 3. 定期報告實際表現與預算的比較，包括差異分析和修訂預測。 4. 監控銷售收入、利潤和費用表現，並在必要時採取糾正措施。 5. 建立具時效性、透明度且有品質的銷售報告。 6. 拓展外部網路，掌握市場狀態、產業趨勢及競爭者分析。 7. 其他主管交辦事項。

1. 產品行銷活動規劃與執行 2. 乘用車口碑策略規劃 / 口碑代理商控管 3. 線上網路社群策略規劃 / 社群代理商控管 4. 經銷商地區行銷管理與輔導 5. 車主活動規劃及車主專屬體驗專案規劃與執行 6. 配合跨部門專案推動，擔任行銷相關主擔 7. 其他跨部門行銷相關支援

【課程規劃與主持】 設計並主導新產品上市培訓課程，確保經銷商及相關人員熟悉新產品特性與銷售要點。 【多元課程主導】 負責中古車教育訓練與MINI品牌相關課程的規劃與執行。 【經銷商訓練】 輔導經銷商內部講師，進行專業認證評核，並能解答參訓人員的各類問題。 【教材研究與更新】 定期研讀並掌握原廠提供的最新教材，需具備良好的英文閱讀與理解能力。 【績效管理與數據追蹤】 追蹤與管理培訓KPI，定期更新並報告相關數據。

1.新車型售服零件規格確認，以進行國內來源評估及導入。 2.零件認證 : 各車型輪圈測試及認證、射頻零件認證。 3.認證(授權)證書管理：依法規進行變更、到期前展延。 4.零件主檔系統維護 5.服務廠零件諮詢訂單審核、交期維護、緊急訂單協助調貨及替代供應方案。 6.原廠零件進貨系統作業及請款 7.原廠零件差異會判及申報。 8.庫房日常溝通、執行抽盤、年度盤點與倉儲物流規劃。

1. 負責展示中心迎賓接待。以優質、熱忱的態度提供顧客符合Porsche最佳品牌形象之尊榮服務。 2. 提供來店顧客餐點飲品，使客戶感受熱情之VIP服務，並負責餐飲庫存管理與盤點。 3. 管理與維護展示中心軟硬體設備，以及維持禮賓接待區及客戶休息區周圍環境整潔。 4. 負責VIP Lounge服務工作，並掌握使用狀況。 5. 協助客戶休息區進行行銷活動及其他主管交辦事項。

1. 帳務處理與核對(保險附件計算、各項單據點算核對) 2. 整理財務檔案與文件歸檔 3. 依公司需求處理臨時性銀行業務，如匯款、現金存取等 4. 主管交辦事項

經歷條件 兩年以上工作經驗 語言條件：JLPT N２以上或同等證照 熟悉食品或電器規範、有耐心者尤佳 具備商品開發/選品提案經驗者尤佳 職務概要 ・新商品開發／選品：從日本IRIS OHYAMA本社產品群中選定產品，協助規劃行銷策略等 ・販售業務支援：如何讓營業活動更有效率、組織規劃、提案資料製作等 日常工作內容 １.商品提案開發－包含市場調查、競爭品調查、進口與法規規範調查等 ２.商品管理－商品目錄管理、掌握各項商品資訊、商品資訊疑難排解、商品檢驗認證更新(BSMI等)、新發售之商品標籤範本建立 ３.各項販售業務支援 ４.其他主管交辦事項 　　 薪資： 面議（依個人條件面議）

▬▬▬▬❤️❤️歡迎加入匯勝大家庭❤️❤️▬▬▬▬ ⭐對汽車銷售有熱忱及興趣，想取得高額銷售獎金的你，歡迎投遞職缺與我們聯繫！⭐ 【職務內容✨】 1. Volvo新車、中古車銷售展示及報價服務。 2. 負責拓展業務市場，開發潛在客戶。 3. 處理車輛貸款、租賃事宜。 4. 處理保險承攬、驗車事宜。 5. 定期拜訪、維繫穩定客戶關係。 6. 客戶回廠之聯繫及取送車輛服務。 7. 競爭品牌的資訊蒐集、分析與分享。 8. 傳達及說明公司各項業務訊息、活動。 ✔️歡迎各品牌銷售顧問加入，挑戰高額獎金！ ✔️除了保底月薪與銷售獎金，更提供完整培訓，歡迎無經驗或想轉職的夥伴來挑戰！

Job Purpose: This role is responsible for assisting Brand Manager and Operation team to manage Operation function including business driving initiatives, sales performance analysis, product training as well as other business objectives. Operation Function: -Prepare and support the routine administration affairs for operation team. -In charge of sales miscellaneous matters related to monthly delivery fees by shops, petty cash and deposit from stores. -Apply and renew the contract with department store. -Monitored and applied the monthly alternation fee, stationary, and construction fee. -Assist to consolidate all monthly store meeting reports, collect and evaluate competitor’s activities reports to provide update market status to OP management. -Support BM for product training and buying preparation per season.