1.負責南韓地區之品牌通路客戶開發、聯繫、經營
2.加強市場管理,塑造公司形象
3.專案執行
4.了解行銷各端工作執掌,並可融入業務執行中
5.對行銷資訊有興趣,並善長與行銷單位溝通
1.Responsible for channel development, follow up contacts and accounts maintenance.
2.Strength in market management and brand image building up.
3.Responsible for project execution and management.
4.Required to have good understanding of marking concepts and ability to integrate the concepts into sales/marketing actions.
5.Interested in marketing information, good at communicating with marketing dept.
• Monitor multiple chat dashboards;
• Handle end users’ queries in live chat and ensure prompt response;
• Inform end-users in the live chat about any service irregularity;
• Resolve any end-users’ disputes in the live chat and escalate to the next level of support for higher level of intervention and log in complaints if the technical verification of the first line customer support is required;
• Sustain discipline in the live chat;
• Verify and ensure the quality of clients’ service from the end user’s perspective;
• Communicate with operators and handle incoming requests via e-mail and trouble ticketing system and any other system trained;
• Perform initial technical investigation basing on the information in the office and game server logs, kibana and systems trained;
• Mediate between technical department and operators and to keep operators informed about any service irregularities;
• Follow response and resolution times assigned for the requests;
• Provide resolutions of the investigated cases to the Company clients around the world;
• Cooperate with every level of technical support of the Company around the world;
• Work in team with colleagues from all over the world, which improves the language skills and to view things in an international perspective.
【工作內容】
- Enhance the product development and technical competency for FCBGA
- Develop the NPI (New Product Introduction), multiple-layer high density substrates and yield improvement with Key Customer.
- Develop the core element technologies in ABF materials, plating, circuits, etc.
- Material development, analysis/evaluation, simulation and reliability verification, etc.
【資格條件】
-大學以上學歷,電機/化工/機械/材料相關科系畢業為佳
-5年以上相關工作經驗
-有半導體業研發相關經驗/OSAT相關經驗者佳
-具備英語溝通能力
【薪資福利】
-年薪折合台幣150萬以上(依照個人學經歷敘薪)
-獎金: 15%-20%
-醫療補助&保險
-健康檢查
-福利金: 每年3萬元自由運用
-結婚/生育禮金
-子女教育補助
-員工餐廳
-公司提供宿舍/租屋補助
-優於勞基法的假期: 入職滿一個月即享有一天特休假及五天暑假,可累積至一年;第二年開始每年享15天特休假及五天暑假; 第三年開始每年增加一天特休
-每年兩趟來回機票由公司全額支付
*錄取後公司將全額支付簽證費及前往韓國的機票費用