● 總經理事務的安排與執行
o 行程安排與客戶來賓接待
o 日常文書作業、回函處理、文件翻譯
o 會議安排與通知,製作會議記錄並追蹤處理決議事項
o 新專案執行與時程控管,進行對內對外溝通
o 部門與產線進度的彙整
o 簽核文件彙整追蹤發送,與檔案資料管理
o 主管交辦的議題研究 (資料蒐集及數據分析)
● 總經理室的行銷業務
o 公司活動企劃、聯繫與執行(學校參訪等)
o 新客戶的專案管理
o 其他廠內溝通事項協助
本職位的工作內容以獨立作業為主,需具備優秀的自主管理與執行能力,能夠獨立推動專案進展。
Role Purpose
To optimise sales income from assigned territory and become the first point of contact for customers to address all their purchasing and service requirements. The primary focus is on building effective relationships within account portfolio of high opportunity accounts to gain a clear understanding of current and future needs and drive significant incremental sales.
Responsibilities
• Proactively visit target customers to explore new business opportunities and perform upselling activities to achieve sales targets.
• To drive significant sales growth within assigned territory through effective and long-term customer relationships to position RS as a preferred supplier.
• Identify customer needs and collaborate with multi-functional teams to integrate relevant value-added services profitably into business operations.
• Maintain timely customer records, CRM data and sales reporting data to enable accurate analysis of business trends and KPMs, and to maximize marketing campaign outcomes.
• Use financial and customer data to analyse and drive compliance to preferential terms / service level contracts and ensure profitability.
• Liaise effectively across functions to ensure high customer satisfaction and raise Net Promoter Score (NPS).
• Participate in product training, marketing campaigns, and continuous improvement projects.
• Comply with all company policies and requirements, and complete any other duties or tasks from the company to achieve corporate and business objectives.
How I make a difference in this role
You will make a difference by building effective relationships with customers to understand their needs, driving significant sales growth, and providing tailored solutions that enhance customer satisfaction and loyalty. Your proactive approach and collaboration with internal teams ensure exceptional service and contribute to achieving sales targets and business objectives.
Candidate Requirements
Essential Skills & Experience
• Over 3 years’ experience in Account Management or Business Development and proven track record in industrial sales, preferably in Industry / MRO / Electronics.
• Ability to exceed KPIs and deadlines, work under pressure, and take accountability and initiative.
• Effective negotiator and influencer with outstanding written and verbal communication skills.
• Strong interpersonal skills for forming and maintaining positive relationships at all levels.
• Understanding of procurement strategies within a business environment and able to articulate value solutions to deliver a great customer experience.
• Results driven, with focus on profit margin.
• Financial and business awareness with good analytical skills.
• Strong planning, prioritization, and time management skills.
• Desire to continuously learn and develop.
• Collaborative, respects others, and values different opinions and perspectives.
• Knowledge of SAP and Microsoft packages.
Desirable Skills & Experience
• Knowledge in e-commerce business.
• Experience working in a Matrix organization.
• Project management and Automation & Control experience is an advantage.
1. 審核採購訂單並調整商品售價以符合銷售策略
2. 制定採購策略(控管數量/品質)
3. 訓練新人訂單審核
4. 以數據分析能力優化系統流程
5. 以數據分析廠商及其熱銷品之採購策略
6. 具良好英文能力者佳,須以英文書信對內及對外溝通
7. 其他主管交辦事項
1.Review purchase order and adjust prices according to the pricing strategy
2.Set purchasing strategy to control the product inventory and quality
3.Conduct order review training for new hires
4.Optimize the processes by data analytic skills
5.Analyze vendors and their selling strategy
6.Be proficient in English communication
General Responsibilities
• Execute product category sourcing strategy, with a clear understanding of the
strategic direction for the responsible categories.
• Research potential vendors, through trade show leads, word of mouth
recommendations, company’s past contacts.
• Communicate with potential vendors on 1A introduction, RFQs, factory visit
plans.
• Drive payment term negotiation on new vendor and review to improve existing
vendor’s payment term.
• Learn product knowledge for the responsible categories and understand key
features and factors of the product lines.
• Manage product related tasks – pricing comparison, product development data
request; communicate any requests / questions to / from factories on product,
pricing, defect rate analysis, etc., with category manager.
• Product and pricing modification in company cataloging system when needed;
understanding category performance on trend and key drivers through
company internal reporting database.
• Communicate with vendors to address product quality issues when necessary.
• Monthly in person meetings with existing Taiwan vendors for any update review
– vendor update, new product information from vendor, existing issues (product,
packaging, pricing).
• Monthly conversations with existing vendors in China – vendor update, new
product information, existing issues; report back to category manager of key
outcomes and findings.
• Provide required reporting for category review and vendor review.
• Up to 10% of international travel.
• Other duties assigned by Sourcing Manager and Category Manager.
1.Be responsible for building relationships with existing customers, acquiring new customers, managing projects, and generating sales.
2.Be responsible for meeting sales targets and ensuring customer satisfaction.