We are looking for a dedicated and detail-oriented Customer Service Agent proficient in English and Mandarin to support our international clients. Be part of a collaborative team committed to delivering outstanding customer experiences while maintaining the highest compliance
Responsibilities
.Respond professionally to customer inquiries through written communication channels.
.Address a wide range of customer issues, including account support, troubleshooting, product inquiries, and updates, ensuring resolution and satisfaction.
.Collaborate with internal teams to resolve escalations and complex cases effectively.
.Stay updated on company policies, daily announcements, and evolving service standards.
.Adhere to data privacy regulations and maintain precise records in accordance with standard operating procedures.
.Provide constructive feedback to enhance processes and improve the overall customer experience.
Requirements
.Language Proficiency: Advanced written Mandarin and intermediate English. Both languages are utilized daily, with English as the company's primary working language.
.Technical Skills: Familiarity with basic computer operations and customer service tools or platforms.
.Flexibility: Willingness to work shifts, including weekends and public holidays. Holiday pay complies with the Labor Standards Act.
.Compliance Awareness: Strong dedication to confidentiality and adherence to data privacy standards.
Additional Notes
.We are proud to work with a diverse range of reputable international clients across various industries, all of which maintain a strong commitment to ethical business practices. Please note that our clients' operations do not involve gambling or related .Client assignments will be confirmed upon hiring.
.To ensure the privacy of client and customer data, personal electronic devices (e.g., mobile phones) are strictly prohibited in the workspace but may be used in designated areas.
.Recent graduates are welcome to apply. A comprehensive 4-6 week training program, conducted in English, will be provided with full pay during the training period.
工作內容:
.透過中英文文字(Email&Live chat)回覆亞洲區消費者問題。
.確保客服功能正常運作並持續提升服務品質。
職務要求:
.中文精通,讀寫具備與消費者溝通之能力。
.英文讀寫中等。
.需配合輪班(依班表有機會於假日、國定假日出勤),國定假日出勤薪資依勞基法計算。
.具備基本電腦操作能力。
月薪:
.新台幣38,000起
其他工作事項說明:
.為保障客戶與使用者隱私及資料安全,無法於工作空間使用手機等電子產品(辦公室其他區域可使用)。
.歡迎新鮮人加入,報到後公司將提供4-6週完整產品知識及相關訓練課程(中&英文授課、期間支付全薪)。
.實際負責客戶將於錄取後安排(客戶皆為美加外商公司,非博弈產業)。
We are looking for a dedicated and detail-oriented Customer Service Agent proficient in English, Korean and Mandarin to support our international clients. Be part of a collaborative team committed to delivering outstanding customer experiences while maintaining the highest compliance
Responsibilities
.Respond professionally to customer inquiries through written communication channels.
.Address a wide range of customer issues, including account support, troubleshooting, product inquiries, and updates, ensuring resolution and satisfaction.
.Collaborate with internal teams to resolve escalations and complex cases effectively.
.Stay updated on company policies, daily announcements, and evolving service standards.
.Adhere to data privacy regulations and maintain precise records in accordance with standard operating procedures.
.Provide constructive feedback to enhance processes and improve the overall customer experience.
Requirements
.Language Proficiency: Advanced written Mandarin and intermediate English, Korean. These languages are utilized daily, with English as the company's primary working language.
.Technical Skills: Familiarity with basic computer operations and customer service tools or platforms.
.Flexibility: Willingness to work shifts, including weekends and public holidays. Holiday pay complies with the Labor Standards Act.
.Compliance Awareness: Strong dedication to confidentiality and adherence to data privacy standards.
Additional Notes
.We are proud to work with a diverse range of reputable international clients across various industries, all of which maintain a strong commitment to ethical business practices. Please note that our clients' operations do not involve gambling or related .Client assignments will be confirmed upon hiring.
.To ensure the privacy of client and customer data, personal electronic devices (e.g., mobile phones) are strictly prohibited in the workspace but may be used in designated areas.
.Recent graduates are welcome to apply. A comprehensive 4-6 week training program, conducted in English, will be provided with full pay during the training period.
工作內容:
.透過韓文&中文&英文文字(Email)為全球消費者排除問題。
.確保客服功能正常運作並持續提升服務品質。
職務要求:
.中文精通,讀寫具備與消費者溝通之能力。
.韓文讀寫中等,TOPIK 5以上尤佳。
.英文讀寫中等。
.需配合輪班(依班表有機會於假日、國定假日出勤),國定假日出勤薪資依勞基法計算。
.具備基本電腦操作能力。
月薪:
.新台幣40,000起
其他工作事項說明:
.為保障客戶與使用者隱私及資料安全,無法於工作空間使用手機等電子產品(辦公室其他區域可使用)。
.歡迎新鮮人加入,報到後公司將提供4-6週完整產品知識及相關訓練課程(中&英文授課、期間支付全薪)。
.實際負責客戶將於錄取後安排(客戶皆為美加外商公司,非博弈產業)。
※歡迎持有台灣大學/研究所學歷之外籍人士投遞履歷※
Welcome to apply if you possess a bachelor's or master's degree in Taiwan.
我們是森淼生技股份有限公司 ISO22716認證台灣工廠
經營範圍從研發到生產製造,專業護膚保養品 (OEM / ODM) 到 自有品牌 FullmulaC 。
我們正在尋找 :
We are Senmiao Biotech Co., Ltd with the ISO22716 certified Taiwan factory.
Our business field ranges from R&D to manufacturing and also including professional skin care products (OEM/ODM) meanwhile, we sale private label FullmulaC in the worldwide .
We are looking for :
Chúng tôi là Senmiao Biotech Co., Ltd._Nhà máy Đài Loan được chứng nhận ISO22716
Phạm vi kinh doanh trải dài từ R&D đến sản xuất, từ các sản phẩm chăm sóc da chuyên nghiệp (OEM/ODM) đến nhãn hiệu riêng FullmulaC.
Chúng tôi đang tìm kiếm:
想變美又想賺錢?
從0開始也OK,加入我們成為保養達人
Want to be beautiful and make money?
It's OK to start from zero, join us and become a skincare professisonals.
Bạn muốn xinh đẹp và kiếm tiền?
Bắt đầu từ con số 0 là điều hoàn toàn ổn, hãy tham gia cùng chúng tôi và trở thành chuyên gia chăm sóc da
零門檻、有培訓、可賺錢 !
! 零經驗也能成為保養達人!
加入我們 !! 一起賺收入、學知識、變美麗 !
No skill, training, and money-making!
! You can become a skincare professionals even with zero experience!
Join us!! Earn income, learn knowledge, and become beautiful together!
Không ngưỡng, không đào tạo và không kiếm tiền!
! Bạn có thể trở thành chuyên gia chăm sóc da ngay cả khi không có kinh nghiệm!
Hãy tham gia cùng chúng tôi!! Cùng nhau kiếm thu nhập, học hỏi kiến thức và trở nên xinh đẹp!
! 找工作的你,看過來!
愛自己|喜歡分享|想賺錢
!!! 我們找的就是你 !!!
! If you are looking for a job, take a look here!
Love yourself | Like to share | Want to make money
!!! We are looking for you !!!
! Nếu bạn đang tìm việc, hãy xem ở đây!
Yêu bảo trì | Thích chia sẻ | Muốn kiếm tiền
!!! Chúng tôi đang tìm bạn !!!
內容亮點
1. 無須經驗、無須本科,對保養有興趣就可以!2. 公司提供完整免費教育訓練(含產品使用、銷售技巧)3. 無需囤貨、不需投入資金,先做先賺!4. 彈性工作時間,自由又有收入5. 表現佳還有獎金制度 !
Content Highlights
1. No experience or degree required, just an interest in skin care products is enough! 2. The company provides complete free education and training (including product usage and sales skills)
3. No need to stock up or invest money, just start first and earn first!
4. free working hours, freedom and income
5. Bonus system for good performance!
Nội dung nổi bật
1. Không cần kinh nghiệm hoặc bằng cử nhân, chỉ cần có hứng thú với công việc bảo trì là đủ!
2. Công ty cung cấp chương trình giáo dục và đào tạo miễn phí hoàn toàn (bao gồm cả cách sử dụng sản phẩm và kỹ năng bán hàng)
3. Không cần phải tích trữ hoặc đầu tư tiền, chỉ cần bắt đầu và kiếm tiền trước!
4. Giờ làm việc linh hoạt, tự do và thu nhập
5. Hệ thống thưởng khi làm việc tốt!
FullmulaC 專屬培訓內容:
1. 保養基礎知識 2. 客戶溝通與成交技巧 3. IG經營與內容行銷 4. 產品講解與實作練習
全台皆可參加|免費培訓無負擔
FullmulaC exclusive training content:
1. Basic knowledge of maintenance 2. Customer communication and closing skills 3. IG management and content marketing 4. Product explanation and practical exercises
Anyone in Taiwan can participate | Free training without any burden
Nội dung đào tạo độc quyền của FullmulaC:
1. Kiến thức cơ bản về bảo trì
2. Kỹ năng giao tiếp và chốt đơn hàng với khách hàng
3. Quản lý IG và tiếp thị nội dung
4. Giải thích sản phẩm và bài tập thực hành
Bất kỳ ai ở Đài Loan đều có thể tham gia | Đào tạo miễn phí không có bất kỳ gánh nặng nào
想了解更多?現在就行動!
私訊我們 / 加入LINE詢問 !
名額有限,快來卡位 !!
1. Want to know more? Take action now !
2. Private message us / join the official LINE to inquire!
3. Seats are limited, come and reserve your spot
Bạn muốn tìm hiểu thêm? Hãy hành động ngay!
Gửi tin nhắn riêng cho chúng tôi / Tham gia LINE để hỏi thăm!
Số lượng chỗ ngồi có hạn, hãy đến và giành lấy một chỗ nhé!!
歡迎填表報名
The application form :
https://forms.gle/AaMWkyApCv2jw3WaA