具備能力與工作需求:
A. 需備有一般小客車駕照。
B. 短期租車業務接洽(網路預約、電話接單、店面洽辦)。
C. 門市電話、網路線上服務與預約安排。
D. 帳務報表整理~請款對帳。
E. 完成主管交待合理事項。
F. 長租車輛保養交收服務
G. 點交/點收 出租車輛、教導客戶車輛操作。
H. 門市清潔維護、出租車輛內外清潔整理。
I. 客戶資料歸檔作業與追蹤行銷。
J. 依照業務需求,外勤牽車服務。
**到職後需到外地受訓2-3個禮拜~再回新竹高鐵門市上班
人 力 特 色 :
★ 對汽車有興趣。
★ 充滿與人溝通的熱情。
★ 執行工作能有效率的完成。
★ 有服務熱忱,主動解決客戶問題。
★ 作業細心,避免失誤造成損失。
★ 團隊合作精神,互相協調完成任務。
★ 善於與人溝通,客氣謙虛口語表達。
工 作 特 質:
A: 職務上能追求任務完成之成就感。
B: 工作可接觸並駕駛國產/進口最新車款。
*錄取後,試用期1至3個月。
福利與薪資條件:
a. 上班時間: 08:00-18:00 / 09:30-20:00 (休息時間依照勞基法約定)
b. 門市營業時間08:00-20:00,同仁需輪值班(日班輪值、假日輪排班)。
c. 排休,日班輪值、假日輪排班 (依照勞基法)
d. 享有職福會:2年1次國外員工旅遊、年終、租車優惠等
Job description:
1.Sales
-Support Sales in daily sales administration functions.
-Provide data and guides to help the sales and manage sales tracking tools and report on important information.
-Handle customers enquire including phone call and administer RFQs work closely with operations and agents to ensure progress on track.
-Suggest sales process improvements and stay up-to-date with new product and feature launches and ensure sales team is on board
2.Customer
-Maintain and solidify business relationships with the customers and their vendors.
-Understand customer’s needs in contract logistics and suggest corresponding solutions.
-Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
3.Operation
-Monitor the operation service quality ensure fulfil the requirement of the customers.
-Collaborate with operations to implement solutions to the customers.
-Liaise with internal and external parties to ensure smooth operations.
-Conduct customer visits when required.
4.AR monitoring
5.Provide troubleshooting assistance for customer orders, account statuses and relevant problems