Retail Operation Assistant Manager

Plan and launch Governance Program for retail stores including conducting on-site store audits, sales data monitoring and control measures execution to build a strong and sustainable culture on retail operations compliance. – Develop / refine retail operations policies and procedures for all store types as well as the readiness of the multi-channels store operations. – Develop/ refine new standard Operating Procedures (SOP) for Corporate Projects to meet with business & retail operational needs. – Sustain the P&P knowledge through training and on-going store communications, facilitate field management team to perform counter assessment to meet the P&P standard and the KPI, amend the P&P content based on the new POS system design to have a suitable P&P for the affiliate. – Launch and manage annual mandatory compliance digital learnings in the affiliate. – Execute and monitor anti-division audit program such as launching annual AD E-learning program to all field staff and send the AD notice to online/offline retailers. – Partner with regional retail operations team to build and introduce the retail project to TW affiliate such as ROTM, Retail Ops. Dashboard. – Design and provide trainings, prepare reinforcement / communication materials for retail staff on retail operation policies & procedures. – Collaborate with various stakeholders to facilitate the corporate retail operations projects independently such as partnering with global and APAC EHS team to perform EHS assessment for FSS. – Inventory control management including conducting full count twice a year for loss prevention of all retail stores. – Work with relevant parties independently for risk management and lost prevention. – Perform any other duties as assigned by senior management.