Shopee APP - Customer Experience Project Analyst 消費者體驗專案分析 / Marketing 行銷部
05/19更新工作內容
1.Design, conduct and analyze quantitative/qualitative studies to understand user behavior and identify opportunities for improving user experience 2.Gather and analyze VOC (e.g. NPS, app review...etc) to identify customer pain points and investigate the potential root causes 3.Prepare reports and presentations to synthesize findings, generate actionable insights 4.Collaborate closely with stakeholders in cross functional teams to drive improvement initiatives 5.Lead and manage high-impact project end to end that interfaces with multiple departments at Shopee
職務類別
工作待遇
待遇面議
（經常性薪資達 4 萬元或以上）
工作性質
管理責任
出差外派
上班時段
休假制度
可上班日
需求人數
條件要求
其他條件
- Experienced in managing a wide range of qualitative and quantitative research; related experience from market research agency is a plus - Good communication skills– able to handle research requests, and act as the key coordinator between business stakeholders and market research vendors - Passionate about solving problems– able to analyze and synthesize data from multiple data sources, and identify key areas for improving user experience - Ability to work independently and productively under ambiguous, fast-paced working environment - Good team player with positive attitude
公司環境照片(1張)
福利制度
【其他福利】 獎金福利：績效獎金 休假福利：特休 保險福利：勞保、勞退提撥金、健保 交通福利：員工停車補助 補助福利：員工進修補助、員工健檢 其它福利：舒壓按摩
聯絡方式
聯絡人
智能客服