新加坡餐廳餐飲服務主任 (Singapore Restaurant Service Team Leader)

◆ 我們需要您有積極的態度、謙虛和良好的團隊精神 我們非常期待與您會面，擔任這個激動人心的角色，這是加入合適團隊的絕佳機會 • 在當班期間管理餐廳運行 • 在經理缺席时主持交接班說明會，確保員工了解酒店的活動和運營的要求 • 確保員工按照標準與程式完成任務 • 監督付款情況和每日的結帳工作和每日的結帳工作 • 監督設備的維護工作 • 控制存貨並控制存貨安全程式 • 監督員工行使職責 • 監督採購程式的完成 • 按照存貨控制程式處理和儲存存貨 • 培訓、發展和管理員工 • 根據員工實際情況實行因材施教的培訓 • 在部門/單元/服務點內監督操作管理 • 避免和調解報怨 • 與員工溝通避免與工作相關的矛盾 • 解決爭端 • 約束員工遵守紀律 • 保持一個積極的工作態度 • 協助準備員工班表 • 鼓勵員工掌握多技能以保證員工在工繁忙時最大的工作適應性 • 協助員工培訓與發展 • 建立員工工作表現測評 • 給予所管轄的員工以不斷的建議和支援 • 指導員工表現 • 實施合適的管理方式給予員工動力和溝通 • 以職業的、肯定的方式與部門和酒店員工建立起親密關係以促進團隊精神和有效的雙向交流 • 在團隊內有效工作 • 準備和維護文檔、報告、信函、備忘錄和其它相關業務資料 • 確保在餐廳的每日工作日志中記錄下餐具情況，收入和利潤，特殊事件，客人表揚和投訴及其它需記錄下的事件。工作日誌每天工作結束前需交給餐飲總監過目和簽字 • 保證所有報告和服務都按時完成 • 完成上級交待的其它任務 ◆ Do you have what it takes? A positive attitude, humbleness and great team spirit? We're very keen on meeting you for this exciting role, a great opportunity to join the right team. • Supervise Outlet Operations During Assigned Shifts • In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known • Ensure all the staff to carry out the task according to the SOP • Supervise payment status and daily checkout work and daily checkout work • Assist with the maintenance of equipment • Control stock and monitor stock security procedures • Assist with functions • Assist with the implementation of purchasing procedures • Assist with handling and store stock according to stock control procedures • Training, development and rostering of staff • Determining and implementing ongoing training needs for colleagues at different levels. • Supervise service operations of the unit/ outlet • Assist in the resolving and the prevention of grievances • Help to Counsel staff and prevent work related problems • Assist in resolving disputes • Assist in the Discipline staff • Maintain a positive working attitude • Assist with the preparation of staff rosters • Facilitate multi-skill, ensuring maximum flexibility of staff rotation to busy areas all exercised • Assist the manager with staff training and development • Conduct job related colleague performance appraisals • Provide ongoing advice and support to staff under your supervision • Monitor colleagues performance • Carry out appropriate management practices that provide staff motivation and communication • Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication • Work effectively in a team • Assist in the preparation and maintain files, reports, letters, memorandums and other relevant business documentation • Ensure a daily logbook for the outlet is maintained with information as to covers, revenues, special events, quest praise and complaints and other notes happenings. The logbook is left every night for Director of F&B’s information & signature • Ensure all reporting and servicing deadlines are met on a timely basis • Carry out other tasks as directed by your supervisors