工作內容
The Installation Engineer job is high profile and exciting opportunity for adventurous souls! Works under minimal direction from Management. Completes documented procedures and exercises judgment within defined procedures. Recommends changes to existing process and procedures. Primary responsibility is to strive for predictable Cycle Times and Warranty Starts for new tools installed and upgraded at our customer sites. Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing, and repairing of highly sophisticated capital equipment. Represents the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities. Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility. Seeks warranty sign-off on newly installed tools Roles and Responsibilities • Installation of new tools in the field. Follows all procedures and provides a consistent result within specified cycle times. Achieves a predictable warranty start. • Evaluates, analyzes, diagnoses and fixes technical equipment problems related to installation. Can repair issues using standard procedures or innovate to resolve system problems which can have multiple causes. • Solving problems and repairs of sophisticated system level problems are based on Installation Engineer's technical knowledge and training. Installation Engineers seek help from Staff Engineers and Management when problems occur that may exceed knowledge, education and training. • Prepares field service reports and daily passdown on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report • Hold pre-installation meetings with the customer to scope customer unique requirements then create plans of action to measure and satisfy the unique needs. Execute plans of action and validate deliverables with the customer. • Meet with customer to facilitate warranty signoff after the activity is complete. • Acquires all vital international travel documents and manages their personal lives to be ready for domestic and occasional international travel. • Handles personal finances to prevent disruption to scheduled activities - even when traveling for extended periods. • Travels domestically and internationally by commercial transportation to customer sites. • Assists other engineers as necessary. Provides mentorship and technical assistance at customer sites. Can develop basic POAs. Provides phone and on-site support for junior engineers *Note: Only applications with *English resume* will be considered. *Please also apply through KLA Career page: https://careers.kla.com/
職務類別
工作待遇
待遇面議
（經常性薪資達 4 萬元或以上）
工作性質
管理責任
出差外派
上班時段
休假制度
可上班日
需求人數
條件要求
工作經歷
學歷要求
科系要求
語文條件
英文 -- 聽 /中等、說 /中等、讀 /中等、寫 /中等
擅長工具
工作技能
具備駕照
其他條件
Basic Qualifications: • Analytical skills- Troubleshooting, Project Management, Business Savvy • Mechanical proficiency • Ability to understand and tackle problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems • Knowledge of computer theory, various operating systems and applicable operating system software knowledge • Basic automation functionality on assigned equipment set • Must successfully complete required and ongoing technical training to acquire a detailed knowledge of company equipment, including installation procedures and the application of diagnostic techniques and practical application of service aids • Proficient with the MS Office suite of applications • Attain and maintain Installation Certification Level 3 - Proficiency in complete product installation, upgrade, and system level repair of a product within a family is required • Semiconductor industry process knowledge required to take the KLA class for Introduction to semiconductor processes • Good interpersonal/communication skills in understanding customer needs. Ability to work under pressure and stringent timelines since Installation cycle times are committed to customers and may impact customer production • Basic Application skills including troubleshooting of standard recipe issues Minimum Qualifications: • Bachelor’s/ Master’s degree in Mechanical, Electrical Engineering or mechanical maintenance • Fluent in English, Mandarin. Japanese is a plus. • Require high flexibility, adaptability, and autonomy. • Ability to travel approximately 90% of the year and up to 60 days at a time. Preferred Qualifications: • Experience servicing semiconductor capital equipment. • Knowledge and experience in Semiconductor (experience in a wafer Fab environment in integration, photolithography specifically steppers or Metrology Management is an advantage) Note: Only applications with *English resume* will be considered.
公司環境照片(10張)
KLA基金會致力於服務在地社區，善盡社會責任與永續發展目標，創造永續價值。
KLA提倡包容的工作環境，支持性別 (LGBTQ+)、種族、國籍、世代或身障等之多元及平等，打造友善的職場環境。
定期走訪校園，我們邀請工程師 們與大家分享企業文化、產業知 識及KLA的職涯發展機會。
實踐企業多元文化，舉辦不同 傳統文化的節慶活動，打造豐 富有趣的職場生活。
與台灣大專院校合作辦理科學 營，引發高中生對科學及半導 體產業的學習興趣。
KLA榮獲Fortune 2024 全美五百強企業
KLA榮獲104人力銀行 2024 最佳雇主品牌獎
優質工作環境，有助於員工擁有開放、自由的思考。
提供多元的職場健康促進活動，如登山挑戰賽、馬拉松、有氧課程等。
將與時俱進的科技融入教育訓練，利用AR工具輔助機台操作學習。
福利制度
法定項目
其他福利
加入世界級團隊，開創精采和多元的職涯！ 【在多元、靈活健康的友善職場與KLA創造未來】 The future is ours to create. • 多元包容之企業價值：KLA尊重員工之多樣及差異，致力於營造包容的工作環境，支持性別(LGBTQ+)、種族、國籍、世代或身障等之多元及平等。 • 專業且包容的招募流程：KLA支持並尊重多元及平等 (Inclusion and Diversity)，提供每一位求職者公平透明的機會參與面試，針對不同職位設計相應的面試流程，旨在提供求職者專業且舒適的面試體驗。 • 年度健康檢查：與各縣市醫學中心及知名院所合作，每年提供優於法規的優質健檢服務，照顧同仁身心健康。 • 健康護理諮詢及講座：於各辦公室據點配置專業健康管理師，且定期規劃醫生及護理師駐廠諮詢服務，舉辦安全衛生教育訓練、健康論壇以及心靈講座，特色主題涵括Keep your eyes healthy 護眼妙招、Be your own nutritionist做自己的營養師、Family relationships management 家庭關係經營等，提升同仁生活品質。 • 多元健康活動：定期舉辦戶外活動、健康競賽，例如減重比賽或登山挑戰賽；另聘請專業教練至公司進行有氧、瑜珈課程教學，鼓勵運動風氣。 • 員工協助方案(EAP)：提供員工和眷屬專業諮詢服務，包含心理諮商/法律諮詢/財務規劃/管理諮詢。 • 女性友善職場：提供給薪生理假、產檢假、陪產檢假(配偶)，規劃哺乳友善設施、孕婦專屬車位、好孕禮，給予職場女性最溫柔的支持。 【體驗KLA員工價值】 There is never a dull moment with us. • 優渥且具競爭力的薪資架構，舉凡年度績效獎金、調薪制度、留任獎金、即時獎酬方案。 • 多元且即時的獎勵方案(Celebrate)，包含個人、團隊、和同儕間之獎勵（可兌換實質獎品），鼓勵及表揚優秀員工和團隊，建立公司良好文化。 • 員工優惠認股計畫 (ESPP)：每位員工都有機會選擇成為 KLA的股東，以八五折優惠折數購買 KLA 股票。 • 優於勞基法之休假制度及彈性假期 ：新人到職第一年享10天特休，並另享有彈性休假（皆於到職當日給予）。 • 津貼/補助：每月提供優渥的汽車津貼、優質的輪班津貼、國內外出差提供交通補助及餐費補助，另有優質星級飯店及商務旅遊服務，並提供即時的旅遊緊急協助計畫。 • 人才推薦獎金：鼓勵同仁推薦優秀的人才加入公司，推薦成功將獲得介紹獎金。 • 多元的福委會及社團活動：定期舉辦家庭日、部門活動及豐富的社團，包含熱音社、籃球社、羽球社、室內活動社、咖啡社及攝影社等，邀請你在KLA的工作生活中， 豐富自己並調劑身心。 • 融合行動科技的智能工作環境：KLA創造工作的全新模式及體驗。我們的智能辦公室支援遠端視訊會議及配備雲端電話系統，提供現代化的使用者體驗以及流暢影音通訊。另外我們也提供創新和舒適工作區域、共享空間、開放式交誼廳及圖書區、以及室內停車場。 【重視技術培養及關心你在KLA的職涯規劃】 Together we maximize discovery and solutions. • 全球機台產品技術培訓：全球各地產品訓練中心配備實機模組及遠端AR教學功能，提供機台認證課程和無塵室實機操作等多元化培訓內容。受訓地點有美國、以色列、台灣、新加坡、中國大陸、德國、法國、英國、比利時等。 • 多元職涯發展規劃：KLA打造多元自主的學習環境及資源，結合理論基礎及實務經驗，包含管理及技術的職能課程、線上資源及市場管顧公司專業授課，使員工精進專業知識、能力和思考工具，以成為半導體頂尖客戶最值得信賴的技術夥伴。 • 全球知名的知識學習中心：KLA重視知識的傳承以及組織文化的建立。知識學習中心(Corporate Learning Center) 內部研發的特色課程及工作坊多達上百種，包含：目標管理、專案管理、商務簡報、精準溝通、問題解決、情境領導等。 • 國內外在職專班學費補助：為讓員工的職涯發展更上一層樓，我們為特定的教育方案提供學費補助，補助包含台灣大專院校的在職碩博課程，同時我們也與美國史丹佛大學、密西根大學及聖荷西大學的工程學系合作，補助員工完成跨領域之碩士級工程學程。 • 開放透明的職涯發展架構：內部晉升、全球移動的機會多元且公開，鼓勵KLA的全球員工都能發揮所長，持續成長。
聯絡方式
聯絡人
其他
智能客服