Edenred_新加坡商宜睿智慧股份有限公司台灣分公司

為增加身心障礙人才就業機會及維護身心障礙者的就業權益，故特別設立身心障礙人才招募專區，歡迎持身心障礙手冊的朋友主動投遞！ 職缺說明可參考本公司在104上刊登之各項職缺頁面，如有合適職務，我們將主動與您聯繫。

Please apply through Edenred Career Website: https://wd3.myworkdaysite.com/recruiting/edenpeople/Edenred_Careers/job/Taiwan---Taipei/Senior-Legal-And-Compliance-Counsel_JR012191 【Edenred Taiwan】 Under the Payment & New Solution business line, Edenred Taiwan is the pioneer and leader of digital vouchers market in Taiwan, with a strong presence in both incentives & reward, and Employee Benefit segments. In the last 3-5 years, Taiwan BU has experienced rapid growth. This growth has been marked by an increase in the number of verticals, diverse business models, increased business volumes & revenue, and a burgeoning workforce. The Finance team aims to adapt ourselves with the winning mindset and effective ways of working under Edenred “fast growth” journey, as well as keeping on delivering relevant & excellent level of service to our business partners and the management team. 【YOUR ROLE】  This position is responsible for development, management & assessment of the governance mechanics & internal control environment of the Company.  The team structure Direct report to: CFO  The Internal Control is responsible for: 1. Assist in shaping the roadmap of governance mechanics & internal control Identify key control weaknesses of the Company across all functions (using standard risk assessment methods) 2. Perform diagnosis and share with the management team & propose a detailed plan and timeline as well as involvement needed from all stakeholders to implement plan 3. Ensure control improvements are implemented and continuously carried out by implementing monitoring and KPI process 4. Develop & refine relevant Standard Operation Procedures (SOP) in key business processes (including but not limited to order to cash, procurement, credit control & pricing) 5. Own the Chart of Authority (COA) of the Company through recommending the COA set-up and adjustments & monitor its implementation 6. Assist in risk mapping exercise & other internal control assessment of the Group/Company 7. Educate relevant functions/teams on key control points and risks management 8. Establish effective working relationships all key stakeholders 9. Initiative, Drive and Manage, and ensuring successful and continuous implementation and improvement of internal control procedures

Please apply through Edenred Career Website: https://wd3.myworkdaysite.com/recruiting/edenpeople/Edenred_Careers/job/Taiwan---Taipei/Account-Sales-Head_JR014609 【Edenred Taiwan】 Under the Payment & New Solution business line, Edenred Taiwan is the pioneer and leader of digital vouchers market in Taiwan, with a strong presence in both incentives & reward, and Employee Benefit segments. In the last 3-5 years, Taiwan BU has experienced rapid growth. This growth has been marked by an increase in the number of verticals, diverse business models, increased business volumes & revenue, and a burgeoning workforce. The Sales team at Edenred Taiwan stands at the forefront of rapid business growth, bringing value to our customers through our digital product. Supported by cross functional teams, our sales are equipped with market insights, performance knowledge and a strong IT/Product team to bring the best solutions to our customers while reaching for business excellence. 【Your Role】 。The Account Sales Head will drive growth and retention for Edenred Taiwan's existing client base. He/She will develop sales strategies to deepen client relationships and lead a team to maximize revenue through cross-selling/upselling products in the employee benefit market. . The team structure, 。Direct report to Sales Director 。Leading a team of 5~7 members This Field Sales Head is responsible for:  STRATEGIC LEADERSHIP: 。Develop and implement a comprehensive sales strategy optimized for quick prospect engagement, quality new business acquisition and accelerated deal closures 。Provide strategic direction to the sales team, ensuring agility and adaptability to dynamic market conditions and concur new sales opportunities 。Set motivating sales targets for a team of Field Sales professional aligned to market landscape and conduct meaningful sales review meetings optimized to help them achieve their sales targets 。Review, suggest and discuss sales incentive design with Strategy and Business Excellence Team to ensure Field Sales Team are motivated on a quarterly basis.  TEAM MANAGEMENT: 。Lead, mentor, and motivate a team of Field Sales professionals to be proficient in Edenred Selling methodologies, instilling a sense of urgency and accountability for business acquisition and profitability. 。Foster a high-performance culture geared towards achieving rapid new sales targets and swift client satisfaction. 。Review operational KPIs, such as visiting activity, funnel target/ conversion rates and win rate 。Instill data driven performance management, use CRM (Salesforce) tools for sales performance tracking, including pipeline management (i.e. Lead, opportunity, contract progression), and optimize efficiency in end-to-end new customer acquisition process.  REVENUE GROWTH: 。Drive the achievement of aggressive sales targets, continually assessing and adjusting strategies for optimal performance with a specific focus in acquiring new clients and at rate much higher than competition 。Collaborate with the team to identify and pursue immediate business opportunities for accelerated revenue growth.  CLIENT RELATIONSHIP MANAGEMENT: 。Build and maintain client relationships optimized for swift conversions, ensuring exceptional service and rapid satisfaction Leading to high client NPS scores 。Leverage unique dynamics of rapid sales to establish trust and deliver quick wins for clients  MARKET ANALYSIS: 。Stay abreast of industry trends, competitor activities, and market dynamics influencing rapid sales. 。Provide valuable insights to inform product development and marketing strategies geared towards rapid market penetration.  CROSS-FUNCTIONAL COLLABORATION: 。Work with internal marketing teams to align lead generation, nurturing and conversion strategy and targets 。Support marketing team in providing inputs for the development of marketing and sales tools

【關於Edenred Taiwan】 Edenred台灣分公司於2010年起以「Ticket Xpress即享券」品牌，於台灣投資佈建行動電子票券數位網路。透過整合各大知名零售、餐飲連鎖品牌，以及眾多企業平台與行動APP銷售通路，已發行超過1.65億張電子票券。 【工作內容】 主要工作內容: 1. 協助客服中心每日資訊布達、各類問題處理改善追蹤，與跨部門溝通協調 2. 協助客服中心相關的培訓、專案相關服務流程的前置規畫與執行監督 3. 協助客服中心各類客訴案件完善處理 4. 協助觀測智能客服問答智庫的內容友善與問題解決力，並適時開展調整 5. 持續觀注客戶反饋，思考與開展具體優化行動，協助客服中心執行與成效追蹤 6. 主管交辦事項。 【希望具備條件】 1. 大學畢業 (科系不拘) 2. 有2年以上工作且具備CRM、電商平台訂單 & 社群溝通軟體 等系統操作經驗 3. 熟悉Microsoft文書作業，具備基本excel 資料數據整理技能 4. 流暢的中文文字表達 5. TOEIC 500分以上 謝謝您用心準備履歷投遞此職缺，我們會盡快看您的履歷並安排適合者面談。 若不符合者也不另做通知，感謝您的體諒

【Edenred Taiwan】 Under the Payment & New Solution business line, Edenred Taiwan is the pioneer and leader of digital vouchers market in Taiwan, with a strong presence in both incentives & reward, and Employee Benefit segments. In the last 3-5 years, Taiwan BU has experienced rapid growth. This growth has been marked by an increase in the number of verticals, diverse business models, increased business volumes & revenue, and a burgeoning workforce. The Sales team at Edenred Taiwan stands at the forefront of rapid business growth, bringing value to our customers through our digital product. Supported by cross functional teams, our sales are equipped with market insights, performance knowledge and a strong IT/Product team to bring the best solutions to our customers while reaching for business excellence. 【Your Role】 。The Account Manager will strive to achieve sales target aggressively through cross-selling and client relationship management. You will possess a can-do attitude to meet challenges in this forever changing world to ensure customer satisfaction. You will also be disciplined in sales operation and examine sales data to remove blockage and find new opportunities to increase win rate. The team structure, 。Direct report to Account Sales Head This Account Manager is responsible for:  REVENUE GROWTH: : • Drive the achievement of aggressive sales targets, continually assessing and adjusting key account strategies for optimal performance with a specific focus in cross-sell and key account maintenance • Collaborate with the team to identify and pursue immediate business opportunities for accelerated revenue growth and actively manage attrition rate  CLIENT RELATIONSHIP MANAGEMENT: • Build and maintain client relationships optimized for swift conversions, ensuring exceptional service and rapid satisfaction Leading to high client NPS scores • Leverage unique dynamics of rapid sales to establish trust and deliver quick wins for clients  MARKET ANALYSIS: • Stay abreast of industry trends, competitor activities, and market dynamics influencing rapid sales • Provide valuable insights to inform product development and marketing strategies geared towards rapid market penetration  CROSS-FUNCTIONAL COLLABORATION: • Work with internal teams, including marketing, customer service, merchant and product to algin cross-selling strategies and ensure seamless customer experience

工作內容: 1. 電話開發潛在客戶，透過介紹平台及產品促成潛在客戶成為新客戶 2. 與業務開發團隊合作，安排客戶拜訪和會議，確保完善的銷售流程 3. 精確地從潛在客戶名單機會中發掘出新客戶，以及判斷新客戶的需求 4. 將客戶的詢問轉化為銷售機會 5. 幫助提高銷售機會的效率 6. 利用電話方式維護客戶關係，並能夠針對客戶回饋進行商業分析

Your role: In the dynamic realm of tele-sales, you stand out as an ambitious and results-oriented professional with a proven knack for identifying and seizing new business opportunities. Resilient in the face of rejection, you embody a relentless pursuit of goals, learning from setbacks, and persistently navigating the challenges of telephonic sales. Driven by a relentless pursuit of results within the telephone landscape, you thrive in the high-pressure environment of tele-sales, consistently pushing towards the finish line of success. Your ability to empathize, even purely through voice, adds a personal touch to interactions. Understanding the significance of meticulous tele-sales activity and data documentation, you recognize these as the keystones to boosting tele-sales performance and optimizing your work methodology. In your hands, the narrative of success in tele-sales becomes an ongoing saga of improvement, resilience, and customer-centric excellence through the art of telephone communication. Job Goal: 1. Exceed Sales Quota Attainment • Exceed/Meet assigned sales quotas to contribute to overall company revenue goals. 2. Pipeline Growth • Continuously expand the sales pipeline by generating new leads and opportunities through successful tele-sales initiatives. 3. Optimize Leads Conversion Lead Rate, Cycle time & Call-to-Close Ratio • Achieve a targeted lead conversion rate, turning prospects into qualified opportunities and, eventually, customers. • Maintain a healthy call-to-close ratio, indicating the efficiency and effectiveness of tele-sales efforts. • Streamline the sales conversion cycle time, aiming for efficient and timely progression from initial contact to closing. 4. Maintain NPS & Customer Satisfaction • Ensure a high level of customer satisfaction by delivering a positive buying experience through telephonic interactions. 5. Knowledge Expansion • Demonstrate an in-depth understanding of the company's products, services, and tele-sales processes. Your Tasks: 1. Cold Calling 2. Lead Qualification and Conversion to Opportunity 3. Objection Handling & Effective Follow-up 4. Value Proposition Refinement 5. CRM Data Integrity and Utilization 6. Script Development and Improvement 7. Training and Development