諾威量測設備股份有限公司

What we are looking for We’re looking for a self-motivated, result-driven Application specialist who will be responsible for TW application support, reporting to Nova’s Application Team Lead. The Application specialist is a field role responsible for supporting customer’s application development on-site/remotely. The job of the position involves supplying metrology solutions, bridging the gap between field and HQ, supporting pre-sales activities, and being sensitive to technology roadmap change, joint work with HQ divisions to win key demo/evaluation activities. The role should be working closely with account team to support pre-sales activities to ensure Nova has a winning strategy. Role & Responsibilities • Supply/sustain on-site OCD / XPS / Raman / SIMS metrology solution support multiple modules, i.e., Litho/CMP/Etch/Dep. • Communicate and establish good relationship with customers for process & issue understanding. • Involve up-to-date new metrology technics / products / applications and perform pre-sales demo / presentations to customers. • Co-work with HQ or other subsidiaries (i.e., IL/US/CN/JP/SG) to develop new application solutions, able to support / work abroad. • Pro-actively maintain semiconductor knowledge from industry and international academic conferences. • Be highly sensitive in collecting market information. • Own presales activities for tools adoption/utilization. • Be flexible to cross-divisional activities per company’s requirements. please send your CV of below link: https://www.novami.com/comeetitem/3984c/

歡迎日本當地留學生、就職中社員投遞 薪資、制度、福利: 依照日本當地法規條件為基準，薪資條件面議 About the job (駐廠Leader) o Location: Chitose, Hokkaido Japan. o Language: JLPT N1 o Duration: Permanent o Interview Process: 3 rounds - final will be with the Country Manager Role & Responsibilities: o Managing the day-to-day activities of the team. o Motivating the team to achieve organizational goals. o Developing and implementing a timeline to achieve targets. o Delegating tasks to team members. o Conducting training of team members to maximize their potential. o Empowering team members with skills to improve their confidence, product knowledge, and communication skills. o Conducting quarterly performance reviews. o Contributing to the growth of the company through a successful team. o Creating a pleasant working environment that inspires the team. o Prepare weekly reports to update Service team or HQ for customer support, job completion and other issues pertaining to team performance. o Work closely with Operations and Sales Departments to achieve Company’s goals and objectives. o Other tasks deemed necessary by the Management. What will make you succeed in the role? o Leadership Leadership Leadership o Continuous Learning: Never stop growing. o Open-Minded Collaboration: Communicate well, work effectively in teams. o Resilience under Pressure: Thrive in high-pressure situations. o Customer-Centric Focus: Prioritize excellent customer service. o Autonomy and Interpersonal Skills: Work independently yet excel in interactions.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you'll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you'll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

歡迎日本當地留學生、就職中社員投遞 薪資、制度、福利: 依照日本當地法規條件為基準，薪資條件面議 About the job (應用工程師) o Location: Chitose, Hokkaido, Japan. o Language: JLPT N1 o Duration: Permanent o Interview Process: 3 rounds - final will be with the Country Manager Role & Responsibilities o Supply/Sustain OCD / XPS / Raman / SIMS metrology solution support multiple modules, i.e., Litho/CMP/Etch/Dep based on business need o Communicate and establish good relationship with customers for process & issue understanding. o Involve up-to-date new metrology technics / products / applications and perform pre-sales demo / presentations to customers. o Co-work with HQ or other subsidiaries (i.e., IL/US/CN/JP/SG) to develop new application solutions, able to support / work abroad. o Pro-actively maintain semiconductor knowledge from industry and international academic conferences. o Be highly sensitive in collecting market information. o Own presales activities for tools adoption/utilization. o Be flexible to cross-divisional activities per company’s requirements. What will make you succeed in the role? o Continuous Learning: Never stop growing. o Open-Minded Collaboration: Communicate well, work effectively in teams. o Resilience under Pressure: Thrive in high-pressure situations. o Customer-Centric Focus: Prioritize excellent customer service. o Autonomy and Interpersonal Skills: Work independently yet excel in interactions. o Always think out-of-box and Dare to Dream, Dare to WIN!

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you'll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for We are seeking an experienced Service Planner to join our Nova Taiwan team. This role will be responsible for service parts planning, inventory control, and logistics coordination to support efficient service operations. The ideal candidate should have proven experience in service planning, excellent organizational and problem-solving skills, and the ability to work in a fast-paced, global environment. Fluency in English is required to communicate effectively with regional and global teams. What you will be doing • Service Process Management o Oversee end-to-end service logistics processes, ensuring smooth coordination between field service teams, suppliers, and warehouses. o Support service operations by aligning logistics workflows with customer service requirements. o Ensure compliance with global service standards and best practices. • Service Inventory Management & Optimization o Maintain accurate service parts inventory across all locations, ensuring optimal availability to support field service needs. o Develop stock planning strategies, including safety stock levels, to prevent shortages and reduce excess inventory. o Conduct regular inventory counts and stock reconciliation to maintain inventory accuracy. o Monitor return and repair processes to ensure defective materials are properly tracked and processed. o Monitor and manage inventory levels, replenishments, and stock movements. o Identify and address slow-moving or obsolete service parts. • Order & Logistics Coordination o Process purchase orders (POs), service requests, and returns to ensure smooth operations. o Manage service part orders, returns, and replenishments, ensuring timely fulfillment. o Work closely with 3PL providers to optimize warehousing, distribution, and last-mile service logistics. o Track and resolve shipping or delivery issues with freight forwarders and warehouse operators. o Coordinate with logistics providers to track shipments and resolve any delivery issues. o Ensure compliance with import/export regulations and internal logistics policies. • Cross-Functional Collaboration o Work closely with service teams and suppliers to support timely parts availability. o Act as the key liaison between service engineers, logistics, and procurement teams. o Provide input on process improvements and support ERP system transitions (Oracle/Priority). • Performance Monitoring & Reporting o Track and analyze key performance indicators (KPIs) such as service parts availability and order fulfillment rates. o Provide regular reports and insights to improve service planning efficiency.

What we are looking for We’re looking for a Service Manager who is a self-starter, has a positive attitude, is a team player, and can support and manage FSEs and our systems at our customer sites in a professional manner and focuses on all service’s business aspects. Planning and overseeing new initiatives, research and developing new opportunities, increasing value to the customers, attending customer’s meetings. Work closely with the account, sales team and service teams and HQ service managers. What you will be doing • Customer Insight & Planning: Interpret client needs into efficient team action plans. • Technical Leadership: Guide the team as the key technical expert. • Workflow Implementation: Enforce advanced operational methods and standards. • Project Engagement: Involve in all project phases from Evaluation to Acceptance. • Flexible Task Management: Handle diverse tasks and resource sharing as needed. • Escalation Management: Lead and coordinate site operations and escalations. • Technical Liaison: Ensure resolution of technical issues in collaboration with Service and PD teams. • Knowledge Management: Oversee knowledge sharing and collaboration at the site. • Business Development: Drive new business opportunities and support technical pre-sales. • Opportunity Identification: Identify and engage new business prospects. • Team Support: Backup engineers and ensure continuous service delivery. • Performance Monitoring: Monitor team training, reports, and inventory status. • Sales Support: Provide information and support for sales activities.

What we are looking for We’re looking for a Service Manager who is a self-starter, has a positive attitude, is a team player, and can support and manage FSEs and our systems at our customer sites in a professional manner and focuses on all service’s business aspects. Planning and overseeing new initiatives, research and developing new opportunities, increasing value to the customers, attending customer’s meetings. Work closely with the account, sales team and service teams and HQ service managers. What you will be doing • Customer Insight & Planning: Interpret client needs into efficient team action plans. • Technical Leadership: Guide the team as the key technical expert. • Workflow Implementation: Enforce advanced operational methods and standards. • Project Engagement: Involve in all project phases from Evaluation to Acceptance. • Flexible Task Management: Handle diverse tasks and resource sharing as needed. • Escalation Management: Lead and coordinate site operations and escalations. • Technical Liaison: Ensure resolution of technical issues in collaboration with Service and PD teams. • Knowledge Management: Oversee knowledge sharing and collaboration at the site. • Business Development: Drive new business opportunities and support technical pre-sales. • Opportunity Identification: Identify and engage new business prospects. • Team Support: Backup engineers and ensure continuous service delivery. • Performance Monitoring: Monitor team training, reports, and inventory status. • Sales Support: Provide information and support for sales activities.

What we are looking for We are looking for a proactive and detail-oriented Office Admin & Travel Coordinator to join our team. This role supports both office operations and business travel coordination. Responsibilities include general administration, promoting workplace safety and ESG efforts, and managing employee travel logistics. The position requires strong organization, flexibility, and a service-oriented mindset to ensure smooth daily operations and travel experiences. What you will be doing Office Administration: • • Greet visitors, answer incoming calls, and handle messages professionally. • Submit purchase requests for general office supplies and coordinate with vendors. • Assist in processing internal contract stamping and system procedures. • Assist with various company activities and employee engagement initiatives. • Assist in implementing and maintaining occupational safety and health (OSH) policies in compliance with local regulations. • Conduct routine checks for office safety hazards and coordinate necessary corrective actions. • Organize safety training sessions, emergency drills, and promote awareness campaigns. • Coordinate monthly workplace health promotion and medical personnel visit arrangements. • Assist in ESG initiatives and foster a safe, healthy working environment across all site offices (Hsinchu, Taichung, Tainan, Kaohsiung). • Support the onboarding orientation for new employees and assist with safety-related tasks. • Manage mobile contract renewals. • Handle name card applications for internal employees and newcomers. • Assists arrange lunch box orders for internal meetings, visitors, and guests. • Provide general administrative support as needed. • Continuously update the phone list, hotel list, and attraction recommendations. Travel Coordinator: • Manage end-to-end travel arrangements for local employees on business trips and international colleagues visiting Taiwan. • Handle flight bookings, transportation, hotel reservations, and car rentals for outbound travel. • Assist inbound and outbound guests with hotel and transportation arrangements. • Actively follow up on all travel-related requests to ensure smooth execution. • Update and maintain the travel system. • Provide travel-related support for visa applications and required documentation. • Ensure compliance with company travel policies and budget constraints. • Prepare and process travel expense reports, ensuring timely and accurate submissions. • Maintain and track travel-related records and documents for audit purposes. • Coordinate emergency travel arrangements when necessary (e.g., flight cancellations, schedule changes). • Provide support for corporate travel insurance policies and assist with related claims if necessary. • Monitor current events and travel advisories for destinations. Advise employees of any safety precautions, travel warnings, or health-related concerns for their destination country.

What we are looking for We’re looking for a Sales Director leading and overseeing activities of the account. She/He expands and maintains relationships with strategically important and large customers. Assigned to the highest- value key customers, she/he will be responsible for assigned strategic account targets and sales quota and represents the whole spectrum of the business’s products and services to the assigned consumers. She/He also leads key account planning and ensures that all assigned consumer accounts within the department are catered for and that their needs and expectations are met by the business. What you will be doing • Be the primary point of contact and build long-term relationships with customers • Help customers through email, phone, online presentations, screen-share and in person meetings • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Forecast and track key account metrics • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis • Monitor and analyze customer’s usage of our product • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships • Liaise between the customer and internal teams

歡迎日本當地留學生、就職中社員投遞 薪資、制度、福利: 依照日本當地法規條件為基準，薪資條件面議 About the job (應用工程師) Position: Field Application Specialist. Open for Global Talents (JLPT N1) Location: Chitose, Hokkaido, Japan Duration: Permanent Role & Responsibilities • Supply on-site application support and metrology solutions to End users in CMP, CVD, Grinding, Bonding and stacking process groups. • To establish good technical relationship (and good communication channel) with customers, have comprehensive understanding of their process and issues. • Maintain a high level of knowledge of the semiconductor industry, including future changes and trends. • Remain involved and up to date with new metrology applications and products. • Perform Pre-sale demonstrations and presentations to customers. • Help in developing new and current applications in close coordination with Nova and/or other subsidiaries. • Provide sales support and sales related information to the marketing group. What will make you succeed in the role? o Continuous Learning: Never stop growing. o Open-Minded Collaboration: Communicate well, work effectively in teams. o Resilience under Pressure: Thrive in high-pressure situations. o Customer-Centric Focus: Prioritize excellent customer service. o Autonomy and Interpersonal Skills: Work independently yet excel in interactions. o Always think out-of-box and Dare to Dream, Dare to WIN!

歡迎日本當地留學生、就職中社員投遞 薪資、制度、福利: 依照日本當地法規條件為基準，薪資條件面議 About the job (駐廠工程師) o Location: Chitose, Hokkaido Japan. o Language: English　& JLPT N1 o Duration: Permanent o Interview Process: 3 rounds - final will be with the Country Manager Role & Responsibilities: • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required. What will make you succeed in the role? o Continuous Learning: Never stop growing. o Open-Minded Collaboration: Communicate well, work effectively in teams. o Resilience under Pressure: Thrive in high-pressure situations. o Customer-Centric Focus: Prioritize excellent customer service. o Autonomy and Interpersonal Skills: Work independently yet excel in interactions.

What we are looking for We’re looking for an exceptional Taiwan & Japan Finance Manager, who is expected to build up strategic Business Partnership with relevant stakeholders and manage all financial as well as accounting operation of Taiwan and Japan in all aspects, reporting to Asia Pacific Finance Director. What you will be doing • Financial Reporting and Analysis: Ensure timely preparation of financial statements in compliance with official guidelines and in accordance with US GAAP and Local GAAP. Conduct financial analysis to identify trends, variances, and opportunities for improvement. Ensure compliance with accounting standards and regulatory requirements. • Audits and Compliance: Take full responsibility for the company’s statutory, internal, and SOX audits. Ensure proper submission of Tax and VAT reports in compliance with local regulations of each entity. Maintain legal compliance, including board and shareholders meetings, statutory requirements, insurance, and reports to authorities. • Internal Controls: Develop and maintain robust internal control systems to ensure accurate financial information. Ensure compliance with local and global policies and implement corrective actions from audit reports. • Budgeting and Forecasting: Support the preparation of the annual operation plan. Prepare monthly budget reviews and forecasts in collaboration with local management and the global FP&A team. • Cash Flow Management: Plan and manage cash flow, including capital investments, collections, and payments. • Payroll Management: Oversee and manage all aspects related to payroll calculation and review. • Team Leadership: Lead and mentor local accounting teams, Oversee the recruitment, training, and development of local finance teams. Foster a collaborative and high-performance work environment. • Strategic Support: Support the company’s global financial processes in a changing environment, including group reporting, ERP implementation and PMI processes. • Business Partnership: Act as a strategic business partner to other departments, providing financial insights and support. Collaborate with business leaders to drive financial performance and achieve business objectives. Support cross-functional initiatives and projects to enhance overall business operations.

Description: The “Global Business Group” at Nova is looking for a job title to “Service Coordinator” • Nova provides insights into process control in the world’s most technologically advanced industry. We employ physics, math, algorithms, software and hardware expertise to redefine the limits of possible in semiconductors’ manufacturing. • We invite you to join our dreamers and winners! Brilliant high- aimers who see impossible as the starting point to exciting challenges, and work together in multidisciplinary global teams to find answers. • We dive deep, into the nanometric and atomic levels, to extract unique insights and provide our customers and partners with crucial decision-making data. Each and every one of us helps redefine what people can achieve through technology. We simply do things differently. What about you? • You’ll be joining the Global Business Group: The Global Business Group at Nova is looking for a Service Coordinator who will be the point of contact for Nova territory Customers, Partners, Account Managers. The Taiwan service coordinator is responsible for assisting the Service Business Manager, Service Managers and Nova HQ Business Operations Manager to achieve the highest customer service quality and customer satisfaction while maintaining the company business objectives and procedures. • Our Global Business Group is a collaborative and familial environment. We work as a team, and individually, to drive the success of our business using our winning attitude! Role & Responsibilities: • What will you do as “Service Coordinator”? o Manage Customers files o Sales opportunity, Quotation and PO, back log follow up o Internal Sale Orders o Service Contract management o Work closely with Service Engineers to manage service call for spare parts request and Parts usage o Manage customer returns of faulty parts to HQ repair o Materials supply and update customer o Install-base creation and update, warranty verification o Work closely with HQ service business team for quarterly revenue closing o Revenue, parts report creation and management o Act as the customer focal point for any service business admin enquiries