花旗(台灣) 商業銀行股份有限公司 企業形象

公司介紹

產業類別

聯絡人

人力資源中心

產業描述

金融服務業

電話

暫不提供

資本額

傳真

暫不提供

員工人數

暫不提供

地址

台北市信義區松智路1號12樓

雇主品牌


花旗是全球銀行的領導品牌 花旗銀行於1964年在台灣成立辦事處,隔年成立台北分行。花旗領先市場的產品與服務獲得外界高度評價。在企業暨機構業務方面,花旗針對大型企業、跨國企業、中小企業、金融同業以及外資等不同客戶的需求,提供全方位的服務與解決方案,以及跨國界的產品。花旗除了在金融業務上屢創佳績,也致力實踐企業社會責任,深化環境、社會及公司治理(ESG)永續作為,以具體行動回應聯合國永續發展目標,追求企業的永續成長。

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主要商品 / 服務項目

1/1
花旗(台灣) 商業銀行股份有限公司 For the love of belonging in banking, for the love of progress

【銀行、資本市場及財務顧問服務】 我們提供完善的銀行、股權與債權資本市場及併購財務顧問的產品和服務,致力成為機構客戶最佳的財務夥伴。 【花旗商業金融】 我們協助營收在一千萬美元以上之企業解決在快速成長及國際擴張過程中所面臨的挑戰,處理既有或避免衍生新的財務問題,驅動企業加速成長。 我們支持企業客戶拓展業務版圖的雄心,憑藉無遠弗屆的環球網絡,提供全方位金融服務。我們密切掌握國際金融市場脈動,傾聽、了解台灣企業需求,與客戶建立緊密的夥伴關係,提供客製化與創新的金融解決方案,外匯與資金管理產品在國際評等上屢獲殊榮,可協助企業進行完善的資產配置與風險管理,達成財務與業務目標。 【金融市場】 我們為客戶提供世界級解決方案和領先業界的全球網絡,在全球近80個國家為企業、機構投資人及政府單位提供交易服務。 【證券服務】 我們運用領先業界的全球網絡為客戶提供全球各市場之深度在地專業及可規模化之解決方案,以支持客戶達成業務發展目標。 【貿易解決方案】 我們以環球視野提供客戶資金管理產品與服務,跨越國界的解決方案協助客戶在追求業務成長之際也能投資創新的未來。

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福利制度

法定項目

其他福利

花旗(臺灣)銀行的薪資制度是建立在公平及具市場競爭力的基礎上,吸引優秀人才及激勵內部員工。透過各種不同的報酬組合(底薪、津貼、績效獎金等)與員工分享公司的營運成果以達極具競爭力的薪酬福利水準。 花旗為讓員工及其家庭享有更舒適與愉悅的生活,並讓員工能感受到現在及未來的保障,花旗提供了貼心及完善的福利制度 : ◎ 優於勞基法之休假制度及多元包容的休假規定 ◎ 優渥團保內容 (壽險、意外險、醫療險、癌症險、因公出差意外險、旅遊健康援助計劃) ◎ 眷屬醫療險 (公司部份負擔) 及父母險 (員工可以特惠價格參加) ◎ 10天全薪病假 ◎ 16週全薪產假及4週陪產假 ◎ 年度健檢補助 ◎ 醫師駐點健康諮詢 ◎ 員工子女托育服務優惠 ◎ 友善哺集乳空間 ◎ 多元職工福利 ◎ 服務年資獎勵 ◎ EAP員工協助方案

工作機會列表

3/24
台北市信義區10年以上大學以上
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. We’re currently looking for a high caliber professional to join our team as VP, Information Security Officer (ISO), Markets, Taiwan - Hybrid (Internal Job Title: ISO Lead Analyst - C13) based in Taipei, Taiwan. The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients', our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions. This ISO role (Information Security Officer- Markets, Vice President), is an intermediate level position within Citi’s CISO (Chief Information Security Office) organization. This role is responsible for driving efforts to prevent, monitor and respond to Information Security breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and control programs in alignment with Citi’s Information & Cybersecurity policy. ISO will act as Cybersecurity subject matter experts for the Markets Business (including front office, operations & technology) for all Information security activities including but not limited to oversight and management of the IS/Cyber risks at the entity level as well as wider Citi/Global Markets business level. The ISO will report directly to the Global Markets Senior ISO and work closely with the country management and overall CISO community of ISOs, Cybersecurity Architects, Cyber Risk Analysts, to oversee and monitor adherence with local IS/Cybersecurity laws & regulations, Citi IS/Cybersecurity Policy & Standards, manage risks & non-compliances and provide advisory on Information & Cybersecurity matters to stakeholders.
待遇面議
應徵
3/24
台北市信義區7年以上大學
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. The Senior Vice President with a portfolio of Financial Institution Clients that includes Banks, inclusive of Central and Development Banks, Broker Dealers, Asset Managers, FinTech’s, Insurance Companies, and other FIs as may arise. The role of the Senior Vice President is to build long lasting trusted client relationships through knowledge of the segments and trends, developing an understanding of the clients operating, organization structure and transaction banking needs resulting in expanding the footprint of Citi products. The Senior Vice President will also act as the clients’ advocate within Citi to support the delivery of TTS Solutions. The Senior Vice President will manage and support our existing clients’ growth within their assigned portfolios. The incumbent will be responsible for developing and executing a “best in class” client-centric strategy that includes developing and growing client relationships through the provision of value-added solutions and an exceptional client experience. You will collaborate with the Global team to implement alignment and accountability across our Operations, Service and Onboarding partners to deliver a strong client experience for our Financial Institution Sector clients, including implementation of the data tools across the client TTS interaction points allowing the Senior Vice President to be responsive and proactive to client situations. You will foster strong partnership with Product and Solution Sales partners to meet the clients’ needs. Your team will also monitor and support the onboarding process as well as the clients’ service levels to ensure revenue ramp up and a positive client experience, including resolution / action plans in response to client feedback. The Senior Vice President will work in close partnership with control functions such as Legal, Compliance, Market and Credit, Risk, Audit, Finance to ensure appropriate governance and control infrastructure. Key Responsibilities: •Develop and execute a client-centric strategy to meet TTS growth objectives and implement KPIs with functional partners. •Portfolio Management and Optimization: Develop deep relationships with key global and regional clients. • Responsible for incremental cross sell of new TTS products and services. Drive implementations and revenue realization on deals implemented within the portfolio in partnership with key partners •Deepen relationship within key clients, leveraging industry insights and Citi’s global capabilities •Review and co-ordinate timely responses to all client-related enquiries through redirecting Operations, Client delivery or appropriate Product Specialists. •Assist with client communication of Product migrations, regulatory changes and market updates for the portfolio. •Support complex cash management deals including RFP responses and client pitches, recommending innovative cash management solutions. •Be the client advocate to ensure Client issues are addressed promptly working with partners in product, client delivery and operations.
待遇面議
應徵
3/24
台北市信義區7年以上大學
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as Vice President, Relationship Manager for Financial Institutions Group in Taipei. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Senior Relationship Manager is a senior-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Senior Relationship Manager also serves as an intermediary in trading for clients. The overall objective of this role is to act as a strategic advisor to our clients by formulating investment strategies and raising capital for clients. Responsibilities: Expand a portfolio of accounts with varying/complex financial needs with the objective of revenue growth and good credit quality in line with Citi’s credit standards, policies and processes Identify customer needs and recommend solutions to address these needs, such as financing, streamlining of cash management operations, foreign currency solutions, etc. Cross-sell banking products, including cash management, trade finance, trade services, structured trade products, foreign exchange, commodities, fixed income, loans (including syndicated, bilateral) and capital market products Responsible for all credit aspects of the relationship including annual reviews, early problem recognition and remedial management Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市信義區經歷不拘高中
1. 本專區為原住民徵才專區及建立原住民人士履歷資料庫使用。 2. 需具有原住民身份;非具備原住民身份者,請前往其他職務進行投遞應徵。 3. 學經歷: 高中/職以上、工作經驗不拘 4. 工作實際內容依過去經歷與專長安排面談 5. 有意應徵者請先以104系統投遞履歷,經用人單位初審通過後安排面試
月薪40,000元以上
應徵
3/24
台北市信義區經歷不拘高中
1. 本職務為建立身心障礙人士履歷資料庫使用 2. 不限身障類別、程度,需持有身障手冊 3. 學經歷: 高中/職以上、工作經驗不拘 4. 工作實際內容依過去經歷與專長安排面談 5. 有意應徵者請先以104系統投遞履歷,經用人單位初審通過後安排面試
月薪40,000元以上
應徵
3/24
台北市信義區10年以上大學
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Enterprise Services and Public Affairs (ESPA) seeks to enhance and protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. The Taiwan Communications team is part of the Global Communications team, a nimble group within ESPA covering a broad scope of responsibilities, ranging from executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications supporting our lines of business. The nature of the work provides a dynamic environment where members of the team work with senior stakeholders to drive external and internal communications to create positive impact within the wider community. Within Citi, the team works with many internal partners, including senior leadership, and regularly collaborates with business and Global Function stakeholders within and outside of Taiwan. About the Role The Public Affairs Officer/Head of Communications role manages a small team of Communications professionals in Taiwan and directly reports to the Managing Director/Head of Communications for Japan, Asia North and Australia, with a matrix reporting line to the Taiwan CCO and Banking Head. The Public Affairs Officer/Head of Communications is a C15 Director role and sits on the Taiwan senior management team. Responsibilities Leads external and internal communications for the Citi Taiwan franchise, including media relations, senior executive communications, employee communications, and crisis and issues management. Develops and implement strategic communication plans for Citi Taiwan, ensuring high share of voice in the media. Works closely with the Taiwan CCO and Banking Head for her/his external (e.g. media, speaking engagements) and internal employee communications (e.g. memos, town halls). Leads the Taiwan Communications team to work closely with Global Business Communications teams to formulate communications strategies for businesses in Taiwan. Advises senior management and approved spokespeople on media opportunities and issues. Builds and maintains a strong network across regional and local media in Taiwan. Handles crisis scenarios, providing strategic advice to management and handling media inquiries Acts as a key media contact for all issues relating to Citi Taiwan. Identifies, refines and implements key messages to ensure organizational consistency and adherence to public disclosure policy. Identifies significant media and public policy issues to promote and/or protect Citi. Works closely with the relevant business and Global Function teams for award submissions for Citi Taiwan. Works closely with the Community Investing and Development team in Asia to manage and drive communications for community and employee volunteerism programs. Manages budget and relevant vendor relationships for the Taiwan Communications team. Stays abreast of emerging financial sector legislation, competitive activities and geopolitical issues. Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市信義區10年以上大學
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as AVP, ICM Credit Analysis, Senior Analyst, Hybrid based in Taipei Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Senior Vice President, Taiwan Corporate Credit Underwriter, is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Assist bankers and Underwriters in underwriting requests for credit extensions for new and existing clients, and in the writing of annual reviews with focus on more complex and higher dollar exposure transactions. Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information Perform collateral analysis on accounts receivable, inventory, machinery and equipment and real estate in order to evaluate collateral performance and changes in trends, as well as to assess repayment capacity based secondary sources of repayment. Prepare monthly and/or quarterly reviews of existing borrowers in order to track compliance with various loan covenants as outlined in the loan Agreement. Build a solid understanding of Citibank products and services within Commercial Banking and the broader organization. Coordinate with bankers on customer calls and site visits, when appropriate. Perform industry and geographical research and other due diligence as needed. Be familiar with Citibank credit policies and practices and regulatory policies, to assist unit in achieving compliance with the above and satisfactory ratings from internal and external auditors. Provides training for less experienced credit officers and other credit center staff in application processing, credit analysis and loan closing roles. Provide backup to the team manager in workflow distribution and monitoring as needed. Recommend changes to process to achieve greater efficiency. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市松山區2年以上大學
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high caliber professional to join our team as Securities & Derivatives Rep, Taiwan - Hybrid (Internal Job Title: Securities & Derivatives Rep - C05) based in Taipei, Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. • We empower our employees to manage their financial well-being and help them plan for the future. • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. • We have a variety of programs that help employees balance their work and life, including generous paid time off packages. • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. The Securities & Derivatives Rep 5 is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions. In this role, you’re expected to: • Identify and implement process improves of the securities and derivatives settlement process using data analysis tools and methodologies • Complete operational tasks focused on administering defined procedures, analyses and report preparation • Analyze data and make recommendations for the launch of new products and services or upgraded platforms • Minimize risk to the bank by monitoring errors and suggesting solutions that reduce errors, and ensure adherence to audit and control policies • Identify policy gaps and propose efforts to streamline the securities and derivatives settlement processes • Monitor, analyze and evaluate processes and data to ensure the accuracy and quality of completed settlement tasks • Maintain an in-depth understanding of how the team collaborates with other areas in accomplishing assigned tasks • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市松山區3年以上大學
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life. We’re currently looking for a high caliber professional to join our team as Client Onboard Rep, Taiwan - Hybrid (Internal Job Title: Client Onboard Intermediate Analyst - C11) based in Taipei, Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. In this role, you’re expected to: Responsible for customer interaction, documentation issuance, review and system setups. Demonstrates high level of diligence, motivation and organizational skills. Focuses on timely and accurate delivery of product implementation requirement/ documents, all account opening functions, as well as delivering superior customer service and resolution of customer issues. Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners. Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams. Determines new work procedures, analyzes complex and variable issues with significant departmental impact. Ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards. Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices. Establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner. Embarks on continuous on the job training for end to end product knowledge. Understands client requirements and implement them correctly. Understands new customer requirements and ensure adequate support to new customer requirements and initiatives. Monitors customer satisfaction and service level and drive process changes. Provides innovative solutions to clients. Ensures a strong and robust processing environment with effective controls. Establishes risk management practice. Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市信義區10年以上大學以上
Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture. We're currently looking for a high caliber professional to join our team as Senior Vice President, Product Compliance Risk Manager, Taiwan. Serves as a senior Service product compliance risk manager for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors, providing day-to-day Compliance advice relating to operations, financial requirements, and guidance on the supported Treasury and Trade, Security Services and the associated regulatory rules/laws and interpretation on internal policies and procedures. Responsibilities: • Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM. Translates ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs. • Serving as a subject matter expert on Citi’s Compliance programs. Provides expert guidance on Cash, Trade, and Security Services product regulations on a real-time basis to manage compliance risk. • Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings. • Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product. • Analyzing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact. • Advising ICRM and product management and personnel on regulatory and compliance issues and provide credible challenge. • Participating in industry groups and trade association working groups or other forums. • Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements. • Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit. • Designing and lead compliance and control reviews. • Partnering with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance. • Additional duties as assigned. • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
待遇面議
應徵
3/24
台北市松山區5年以上大學
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. The Client Service Officer is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards Conduct necessary analyses to address client needs Communicate resolutions to clients Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution. Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction. Perform responsibilities through proficient use Citi applications. Participate in service related process improvements. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous relevant Customer Service or Banking experience not mandatory but preferred Proven investigative, analytical and risk management skills Demonstrated ability to present concepts and influence/lead change Consistently demonstrate clear and concise written and verbal communication Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients Ability to problem solve and analyze data with demonstration of attention to detail Strong verbal and written communication skills Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience Knowledge of investments, banking, and credit products
待遇面議
應徵
3/24
台北市松山區5年以上大學以上
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as Customer Services Analyst, Taiwan (Internal Job Title: Customer Services Analyst 1 - C09) based in Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. We empower our employees to manage their financial well-being and help them plan for the future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We have a variety of programs that help employees balance their work and life, including generous paid time off packages. We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. In this role, you’re expected to: Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards Conduct necessary analyses to address client needs Communicate resolutions to clients Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市松山區2年以上大學以上
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high caliber professional to join our team as Securities Services Settlement Officer, Taiwan - Hybrid (Internal Job Title: Cash & Trade Proc Intermediate Analyst - C11) based in Taipei, Taiwan. The Securities & Derivatives Intmd Analyst is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and derivatives transactions. Responsibilities: Process securities transactions, provide analytic input for traders and aid in review of derivative products Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues Participate in the implementation of assigned projects, including new products, services and upgrades to platforms Identify policy gaps and formulate new policies to enhance the streamlining of trade flow processes Monitor and provide solutions to errors to minimize risk to the bank Provide informal guidance, and/or on the job training to new team members Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市信義區5年以上大學以上
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi’s Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank. We’re currently looking for a high caliber professional to join our team as AVP, Infrastructure Senior Tech Analyst​, Taiwan (Internal Job Title: Infrastructure Senior Tech Analyst - C12) based in Taipei, Taiwan. The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. In this role, you’re expected to: Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services Drive Root Cause Analysis (RCA) post restoration of service Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary Provide technical/strategic direction and act as advisor/coach to lower level analysts Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices Responsible for overall operating system applications Contribute to technical direction and strategic decisions Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市信義區經歷不拘大學
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as Finance Reporting Analyst, Taiwan (Internal Job Title: Finance Reporting Analyst 2 - C10) based in Taipei, Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. • We empower our employees to manage their financial well-being and help them plan for the future. • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. • We have a variety of programs that help employees balance their work and life, including generous paid time off packages. • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. The Finance Reporting Analyst 2 is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local regulatory guidelines. In this role, you’re expected to: • Support the analysis and submission of reports to various constituencies (local regulators, SEC, Fed, OCC, etc.) based on requirements such as US GAAP, US Regulatory, and local statutory reporting • Assist with closing the books and sub-ledgers, including passing appropriate required adjustment entries and consolidating financials at the end of each accounting period • Facilitate the implementation of procedures and the development of analyses and reports • Deliver routine and defined outputs • Escalate problems or issues related to transactions, processes, reports, or procedures • Integrate established disciplinary knowledge within own specialty area with basic understanding of related industry practices • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市松山區經歷不拘大學以上
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high caliber professional to join our team as Securities & Derivatives Rep, Taiwan - Hybrid based in Taipei, Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. Identify and implement process improves of the securities and derivatives settlement process using data analysis tools and methodologies Complete operational tasks focused on administering defined procedures, analyses and report preparation Analyze data and make recommendations for the launch of new products and services or upgraded platforms Minimize risk to the bank by monitoring errors and suggesting solutions that reduce errors, and ensure adherence to audit and control policies Identify policy gaps and propose efforts to streamline the securities and derivatives settlement processes Monitor, analyze and evaluate processes and data to ensure the accuracy and quality of completed settlement tasks Maintain an in-depth understanding of how the team collaborates with other areas in accomplishing assigned tasks Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市信義區3年以上大學以上
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high caliber professional to join our team as Asset Servicing Intermediate Analyst- Securities Services Operations, Taiwan - Hybrid (Internal Job Title: Asset Servicing Intermediate Analyst - C11) based in Taipei, Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Asset Servicing Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. In this role, you’re expected to: • This role will manage reconciling and processing positions related to Corporate Action events • These activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events • Develops client specific service solutions and maintains quality control • Performs multiple transactions of moderate complexity to achieve operating efficiency and a high level of productivity • Minimizes risk to the bank through the appropriate application of procedural requirements and adherence to audit and control policies • Participates in compliance related procedures and controls activities • Continuously looks for and designs business required documents to reduce the number of manual touch points to process payments • Works closely with peers and product to develop solutions that will enable team to meet the mission statements of the department and create dynamic MIS • Participates in system testing • Maintains awareness of product changes and system enhancements • Assists team member during periods of high volume work, provides back-up coverage, and performs other duties as assigned by supervisor • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市松山區3年以上大學
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as Sec & Derivatives Sr Supv, Taiwan (Internal Job Title: Securities & Derivatives Intmd Analyst - C11) based in Taipei, Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. • We empower our employees to manage their financial well-being and help them plan for the future. • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. • We have a variety of programs that help employees balance their work and life, including generous paid time off packages. • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. The Securities & Derivatives Intmd Analyst is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and derivatives transactions. In this role, you’re expected to: • Process securities transactions, provide analytic input for traders and aid in review of derivative products • Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations • Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues • Participate in the implementation of assigned projects, including new products, services and upgrades to platforms • Identify policy gaps and formulate new policies to enhance the streamlining of trade flow processes • Monitor and provide solutions to errors to minimize risk to the bank • Provide informal guidance, and/or on the job training to new team members • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市信義區3年以上大學以上
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi's Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank. We're currently looking for a high caliber professional to join our team as Officer, KYC Operations Analyst, Taiwan - Hybrid (Internal Job Title: KYC Operations Analyst 1 - C09) based in Taipei, Taiwan. The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. • We empower our employees to manage their financial well-being and help them plan for the future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. • We have a variety of programs that help employees balance their work and life, including generous paid time off packages. • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. In this role, you’re expected to: • Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices • Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.) • Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor • Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy • Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards • Maintain BSU tool • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市信義區經歷不拘大學
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life. We’re currently looking for a high caliber professional to join our team as Cash and Trade Procurement Rep, Taiwan (Internal Job Title: Cash and Trade Proc Rep - C05) based in Taipei, Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. • We empower our employees to manage their financial well-being and help them plan for the future. • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. • We have a variety of programs that help employees balance their work and life, including generous paid time off packages. • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. The Cash and Trade Proc Rep 5 is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects. In this role, you’re expected to: • Perform cash management operations, such as cash handling, check processing, tax / commercial card payments • Execute Foreign Inward Investment Reporting (FIIR) and Paylink transaction according established procedures and deadlines o Incoming cross-border transactions in TWD handling o Domestic remittance processing o Dividend / ACH / Utility payment • Maintain accurate records and documentation of all transactions • Responsible incoming inquiries via various channels • Assist the department in the implementation of various projects • Conduct UAT / PROD testing when required • Ensure compliance with all relevant financial regulations and internal controls • Support general functions
待遇面議
應徵
3/24
台北市信義區5年以上大學以上
Shape your Career with Citi Citi’s Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank. We’re currently looking for a high caliber professional to join our team as KYC Operations Manager, Taiwan (Internal Job Title: KYC Operations Manager - C12) based in Taipei, Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi. In this role, you’re expected to: • Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment • Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally • Provide people management and development responsibilities and ensure team service level standards are met • Liaise with Compliance department and senior management within business units supported • Oversee new client onboarding and implement process enhancements to improve client onboarding experience • Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program • Monitor account refresh activity daily to ensure regulatory/document requirements are met • Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized • Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure • Has the ability to operate with a limited level of direct supervision. • Can exercise independence of judgement and autonomy. • Acts as SME to senior stakeholders and /or other team members. • Ability to manage teams. • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
待遇面議
應徵
3/24
台北市松山區3年以上大學
Shape your Career with Citi Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life. We’re currently looking for a high caliber professional to join our team as Build Management Associate, Taiwan (Internal Job Title: Build Management Associate - C11) based in Taipei, Taiwan. The Build Mgmt Associate is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. In this role, you’re expected to: • Coordinate implementation of regional and global cash management solutions of small size and low complexity. • Continuously reduce implementation cycle time, minimize deal slippage and associated revenue conversion lead time. Accurately report project status, escalating effectively for “on hold” and slow moving deals. • Disciplined application of structured project management methodologies throughout the implementation life cycle, ensuring effective project control and delivery to plan. • Ensure strict adherence to defined quality standards and practices outlined in “best practices” collateral. Consistently achieve “excellent” rating in scheduled quality reviews. • Co-ordinate Sales, Product Management, Client Services and Operations partners to ensure client satisfaction – navigate bank on behalf of client, leveraging Citi’s global resources and escalation channels as required to ensure smooth delivery. • Ensure detailed and timely functional partner engagement leveraging defined tools effectively (e.g., CRM engagement and completed CSR handover process 4/6 weeks before scheduled “go live”) • Attending when necessary Client meetings in close cooperation with TTS Product Sales and Relationship Managers • Enhanced client satisfaction should be reflected in positive client survey scores and documented during detailed post implementation reviews and case book write ups for future implementation usage and marketing purposes. • Tracking and communicating internally the status of the deals. • Effective maintenance and communication of MIS and project metrics. Provide ongoing senior management updates on key projects as required. • Participate in staff forums and survey process. • Complete all mandatory and personal development training as stipulated by controls officer and team lead. • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
待遇面議
應徵
3/24
台北市信義區2年以上大學
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as Sales Trader in Taipei. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Sales Trader is an intermediate-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Analyst Sales Trader also serves as an intermediary in trading for clients. The overall objective of this role is to act as strategic advisor to our clients by formulating investment strategies and raising capital for clients. Responsibilities: Market Citigroup’s execution capabilities, contribute to team strategy and deliver a high level of customer service Develop new relationships, cement current relationships and share existing relationships with Citi colleagues Leverage knowledge of equity trading and market issues, to advise clients on the implementation of different trading strategies reputation Lead strong governance and controls Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure Build a culture of responsible finance, good governance and supervision, expense discipline and ethics Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services Adhere to all policies and procedures as defined by your role which will be communicated to you Obtain and maintain all registrations/licenses which are required for your role, within the appropriate timeframe Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
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