美商史賽克（遠東）有限公司台灣分公司

關於工作： 這個職位隸屬於銷售團隊，幫助團隊達成業務目標。主要職責包括直接向醫院客戶銷售以及協助經銷商進行銷售活動並達成業績目標。這個職位需要學習 Stryker 產品和外科手術的基礎知識，能夠說服客戶相信並接受我們的產品及服務。 你將要做什麼： 以下內容包括但不限於： • 經銷商管理：與商業夥伴（經銷商）和客戶保持密切的合作關係。 • 直銷：定義客戶名單並設定優先順序，在適當的時間進行銷售拜訪以推廣產品，並為現有客戶提供服務。 • 與客戶進行業務拜訪、了解客戶的現況和需求，能針對客戶需求提供跨團隊解決方案。 • 進行銷售活動以達成制定的業績目標。 • 新客戶/市場開發，建立 Stryker 的客戶群。 • 收集並報告 Stryker 整體業務在不同產品/地區/客戶的市場情報及銷售表現，隨時提出應對方案。 • 支援業務總監/銷售經理制定銷售計劃和活動，觀察市場需求、趨勢和業務成長機會。 • 收集客戶回饋以提高服務品質。 我們在找誰： • 2 年以上醫療器材產業第一線經驗並擁有良好記錄。 • 邏輯和分析能力，具有解決複雜問題和製定有效解決方案的能力。 • 能夠獨立管理專案以實現商定的業務目標。 • 有手術室環境及內視鏡產品工作經驗者佳。 • 優秀的溝通能力，精通中文。英語能力是加分。 • 誠信及高道德標準。 • 團隊合作精神。 • 以結果為導向制定行動方案。 • 學習能力強，具備多工處理能力。 • 強大的解決問題的能力。 注意：申請此職位時，請附上英文版履歷。 About the job: This role is an integral part of the Sales team in helping the team achieve its business objectives. Key responsibility includes direct selling to hospital accounts and assisting dealers in Taiwan to implement sales activities and achieve budgets. This role will also require gaining fundamental knowledge of Stryker products and surgical procedures, as well as having the ability to convince customers on our product features and benefits. What you will be doing: The following include but not limited to: • Indirect channel management: Maintain a close network of cooperative relationship with business partners (dealers) and customers. • Direct selling: Define customer list and set priority, then conduct sales calls with proper timing to promote assigned products and provide services to existing customers. • Start business conversation with customers and provide basic knowledge of cross team to them to enhance overall Stryker business potential. • Know customer’s practice and needs to further provide solution with Stryker products and timely services. • Provide technical backup at follow-ups and trouble shooting, if applicable. • Implement sales activities to achieve budgeted sales and profitability goal. • Explore new accounts / business opportunities to build Stryker’s customer pool. • Collect and report market intelligence of account / territory sales achievement, concerning overall Stryker business and identify critical issues on a monthly basis. • Support Business director / Sales Manager to formulate the sales plan and activities in accordance with local strategy, and identify market-specific needs, trends and opportunities for business growth. • Compile customers' feedback to drive for quality of service and to expand business portfolio. Who are we looking for: • Minimum of 2 years frontline experience within the Medical Device industry with proven record. • Logical and analytical skills with proven ability to solve complex problems and develop effective solutions. • Ability to independently manage projects to meet agreed business objectives. • Experience working within an operating room environment and Endoscopy products are highly advantageous. • Excellent communication skills with proficiency in spoken and written Chinese. English language ability is highly advantageous. • High ethical standards and integrity. • Team player and strong relationship building capacity. • Result-driven and oriented. • Quick learner with multi-tasking ability. • Strong problem-solving abilities. NOTE: Please attach an English version of your CV when applying for this role.

職位簡介： 該職位負責確保及時有效地實施公司在香港和臺灣的所有政策、程序和品質保證 (QA) 相關活動。該職位需要與香港和臺灣利益相關部門以及區域/事業體品質保證團隊密切合作，以支持當地品質保證專家 (QMS) 活動，確保符合公司、ISO 13485 以及香港和臺灣的法規監管要求。 工作內容： • 管理香港和臺灣的品質管制體系並確保其實施和有效性。 • 確保符合公司、ISO13485、臺灣 MDGDP 要求以及任何其他與品質管制體系相關的當地法規。 • 維護臺灣 MDGDP 與香港 ISO 13485 認證。 • 擔任品質文檔控制員，並支援 SOP 修訂和定期審查。 • 領導香港和臺灣的風險管理流程。 • 管理香港和臺灣供應商的品質問題，包括協力廠商物流和分銷商。 • 參與所有稽核和檢查（法規監管、公司、內部、外部），包括在必要時提供 CAPA 回應。 • 通過與其他部門合作協助調查與品質相關的問題。 • 通過內部系統處理產品投訴、向當地主管機關報告不良事件、產品保留、產品現場行動協調以及任何其他上市後市場監督活動。 • 定期向區域 QA 提供有關品質活動重點和 KPI 的更新。 • 向 RAQA 團隊和其他部門提出積極建議和解決方案，以提高品質、效率並滿足法規監管和公司要求。 • 與香港台灣RAQA 團隊合作並與其他部門建立關係，包括品質知識和資訊。 • 與香港 QA 密切合作開展 QMS 活動，並監督香港的上市後監督活動。 • 根據資深RAQA 經理的指示執行其他 QA 職責。 我們正在尋找： • 具醫療保健/醫學/科學/工程/藥學或相關專業的學士學位。 • 熟悉 ISO13485、臺灣 MDGDP 和醫療器材管理法。 • 在醫療保健行業擁有豐富的品質經驗（例如跨國製藥或醫療器材公司）。 • 至少 8 年醫療器材領域經驗，在商業/經銷環境中較佳。 • 獲得 ISO13485 或其他內部稽核員資格認證的內部稽核員。 • 具香港 QA 經驗者優先。 注意：申請此職位時請附上英文版簡歷。 About the job: This role is responsible for ensuring timely and effective implementation of all company’s policies, procedures, and Quality Assurance (QA) related activities across Hong Kong (HK) and Taiwan (TW). This role needs to closely work with HK and TW stakeholders and regional/divisional QA team to support local Quality Assurance Specialist (QMS) activity to ensure the compliance to Corporate, ISO 13485 and HK and TW regulatory requirement. What you will be doing: • Manage the QMS in HK and TW and ensure its implementation and effectiveness. • Ensure compliance to corporate, ISO13485, TW MDGDP requirements and any other local regulation pertaining to quality management system. • Maintain the certification for ISO 13485 in HK and TW MDGDP. • Act as the quality document controller, and support SOP revision and periodic review. • Lead the risk management process for HK and TW. • Manage the quality aspect of suppliers in HK and TW, including 3PL and distributors. • Participate in all audits and inspections (regulatory, corporate, internal, external), including provision of CAPA response, where required. • Assist in investigation of quality-related issues through collaboration with other departments. • Handle product complaints through internal system, adverse event reporting to local authority, product hold, product field action coordination, and any other post mark market surveillance activities. • Provide the Regional QA with regular updates on Quality activities highlights and KPI. • Suggest proactive recommendations and solutions to RAQA team and other departments to improve quality, efficiency and to meet regulatory and company requirements. • Collaborate with HKTW RAQA team and build relationship with other departments, including sharing of quality knowledge and information. • Work closely with HK QA on QMS activities and provide oversight on post market surveillance activities in HK. • Perform other QA duties as directed by Senior RAQA manager. Who are we looking for: • Bachelor’s degree in healthcare/medical/science/engineering/pharmacy or related major. • A good knowledge of ISO13485, Taiwan MDGDP, and Medical device Act. • Rich quality experiences in the healthcare industry (e.g., multinational pharmaceutical or medical device corporation). • Minimum 8 years experience in Medical Device, preferably in the commercial/distribution environment. • Certified internal auditor for ISO13485 or other internal auditor qualification. • HK QA experience is a plus. NOTE: Please attach an English version of your CV when applying for this role.

About the job: ​ This position works in close partnership with Commercial Director, Taiwan to develop and implement local sales and marketing strategies for JR and Mako Robotic business. The individual will lead team to achieve yearly quotas and to increase market share. What you will be doing: - Identify market trends and develop and execute sales plans and activities in conjunction with Commercial Director. - Forecast, monitor and analyse sales performance on an ongoing basis, to initiate corrective actions, prepare reports, summaries, analyses and documentation on all aspects of region sales management - Collect Market Intelligence and support marketing activities such as sales promotion, training, market research, and execute special projects Integrate individual territory plans and account profiles into a broader regional sales plan - Recruit, hire, train sales team and as a Coach provide feedback to team members - Plan and manage control expenses to ensure sales objectives are met within budget - Develop and maintain close relationship with dealers to ensure adherence to the company policy and alignment with the business strategy - Responsible for providing continuous tools and education programs to group members to ensure up-to-date industry, competitor and product knowledge - Build an engaged sales team by providing strong leadership and implementing appropriate development initiatives in partnership with HR - Manage promotions and incentives and provides motivation as needed. - Establishes team and individual sales goals and provides effective coaching of sales representatives to consistently improve their performance. Who are we looking for: - Degree holder preferred in Life Science, Biotechnology, Biomedical, Medical Science or related field, MBA preferred. - At least 5 years sales management experience, with hands on managerial experience preferably in medical devices of Taiwan market - Proven track record in sales management, channel management and key account management - Proven track record in both Equipment and consumable business. - Able to maintain dealer relationship and establish the relationship with KOLs - Excellent problem solving & interpersonal skills - Results-oriented with good negotiation & communications skill - Strong business sense with strategical mindset - Demonstrated ability to build and maintain key business relationships internally and externally. - Demonstrated ability to work both collaboratively and independently in a cross-functional and team-oriented environment.

What you will be doing: - Conduct competitive analysis to understand market dynamics & trends and assess product positioning, recommending on areas of strategic focus. - Gather customer insights and articulate value propositions tailored to different audiences. - Maintain customer engagement and deeply understand customer needs to enhance product features and satisfaction. - Implement pricing strategies aligned with market data and brand positioning. - Collaborate with stakeholders in the development of strategic marketing plans, product launch strategies, and annual plans for your product portfolio. - Apply clinical knowledge in combination with technical knowledge to educate and articulate value. - Work closely with sales training/sales enablement to set the sales training strategy for the product or portfolio. - Set clear marketing objectives tied to customer acquisition, retention, and business outcomes. - Accurately forecast resources, participate in budgeting, and justify major expenses. - Perform needs-based segmentation to refine target audience insights and positioning. - Lead the development of value propositions that align with customer beliefs and brand goals. - Apply brand stewardship principles to align product strategies with core competencies. - Link evidence generation efforts to specific value proposition elements and key stakeholders. - Develop volume forecasts grounded in market insights, addressing risks and uncertainties. - Coordinate with supply chain teams to manage product orders, inventory, and delivery timelines. -Measure and review effectiveness through post-launch analyses, setting improvement goals and tracking metrics. Who are we looking for: - Bachelor's degree required - At least 5 years of work experience in Sales or Marketing required - 2+ years of relevant experience in medical device industry is highly preferred - Excellent presentation and interpersonal communications skills - Strong analytical and problem-solving skills - Ability to manage multiple projects while delivering on established timelines - Ability to be persuasive in the absence of organizational authority - Must be able to understand and work within complex interdivisional procedures and policies - Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)

What you will be doing: - Conduct competitive analysis to understand market dynamics & trends and assess product positioning, recommending on areas of strategic focus. - Gather customer insights and articulate value propositions tailored to different audiences. - Maintain customer engagement and deeply understand customer needs to enhance product features and satisfaction. - Implement pricing strategies aligned with market data and brand positioning. - Collaborate with stakeholders in the development of strategic marketing plans, product launch strategies, and annual plans for your product portfolio. - Apply clinical knowledge in combination with technical knowledge to educate and articulate value. - Work closely with sales training/sales enablement to set the sales training strategy for the product or portfolio. - Set clear marketing objectives tied to customer acquisition, retention, and business outcomes. - Accurately forecast resources, participate in budgeting, and justify major expenses. - Perform needs-based segmentation to refine target audience insights and positioning. - Lead the development of value propositions that align with customer beliefs and brand goals. - Apply brand stewardship principles to align product strategies with core competencies. - Link evidence generation efforts to specific value proposition elements and key stakeholders. - Develop volume forecasts grounded in market insights, addressing risks and uncertainties. - Coordinate with supply chain teams to manage product orders, inventory, and delivery timelines. -Measure and review effectiveness through post-launch analyses, setting improvement goals and tracking metrics. Who are we looking for: - Bachelor's degree required - At least 5 years of work experience in Sales or Marketing required - 2+ years of relevant experience in medical device industry is highly preferred - Excellent presentation and interpersonal communications skills - Strong analytical and problem-solving skills - Ability to manage multiple projects while delivering on established timelines - Ability to be persuasive in the absence of organizational authority - Must be able to understand and work within complex interdivisional procedures and policies - Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)

What you will be doing: - Conduct competitive analysis to understand market dynamics & trends and assess product positioning, recommending on areas of strategic focus. - Gather customer insights and articulate value propositions tailored to different audiences. - Maintain customer engagement and deeply understand customer needs to enhance product features and satisfaction. - Implement pricing strategies aligned with market data and brand positioning. - Collaborate with stakeholders in the development of strategic marketing plans, product launch strategies, and annual plans for your product portfolio. - Apply clinical knowledge in combination with technical knowledge to educate and articulate value. - Work closely with sales training/sales enablement to set the sales training strategy for the product or portfolio. - Set clear marketing objectives tied to customer acquisition, retention, and business outcomes. - Accurately forecast resources, participate in budgeting, and justify major expenses. - Perform needs-based segmentation to refine target audience insights and positioning. - Lead the development of value propositions that align with customer beliefs and brand goals. - Apply brand stewardship principles to align product strategies with core competencies. - Link evidence generation efforts to specific value proposition elements and key stakeholders. - Develop volume forecasts grounded in market insights, addressing risks and uncertainties. - Coordinate with supply chain teams to manage product orders, inventory, and delivery timelines. -Measure and review effectiveness through post-launch analyses, setting improvement goals and tracking metrics. Who are we looking for: - Bachelor's degree required - At least 5 years of work experience in Sales or Marketing required - 2+ years of relevant experience in medical device industry is highly preferred - Excellent presentation and interpersonal communications skills - Strong analytical and problem-solving skills - Ability to manage multiple projects while delivering on established timelines - Ability to be persuasive in the absence of organizational authority - Must be able to understand and work within complex interdivisional procedures and policies - Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)

What you will be doing: The following include but not limited to: - Provide effective administration support, including the maintenance of procedures, for the importation and ensure compliance with government regulations in an efficient manner. - Monitor delivery confirmation from the suppliers and the logistics service provider. - Maintain accurate shipping records and work with 3PL warehouse to coordinate inbound and outbound transportation. - Direct, optimize and coordinate full order cycle including organize order, communication with customer for delivery schedule, shipment dispatch, etc. - Ensure on time customer deliveries and support business team by providing necessary support to maintain customer service level. - Maintain inventory accuracy by solving any discrepancy in a timely manner and developing counter measures. - Apply and deploy the master data by requirement to ensure data consistency. - Compile the KPI reporting by request. - Resolve any arising problems or complaint. - Coordinate with vendors, service providers and internal parties to facilitate efficient daily operations. - Drive functional continuous improvement, owner to lead efforts to improve everything around planning and order management processes, root cause problem solving, interface with IT to deploy system and tool strategy. - Responsible in assisting all internal or external audits by gathering the required documents within department. - Ad-hoc projects as assigned by the company as required. Who are we looking for: - Bachelor degree or above. - JDE / SAP implementation experience a strong plus. - Minimum 3 years working experience in order management supply chain planning from multinational environment. - Good Excel skills required for analysis work. - Strong background in order management, 3PL management, custom clearance and expert in building up hierarchy and framework. - Solid analytical skills and excellent data processing skills. - Fluent in verbal and written English and Chinese required. - Self-motivated and confident in managing stakeholders’ expectations and lead in discussions.

About the job: - Responsibility for ensuring on premarket submission and registration in compliance manner. - Compilation of submission dossiers working with design divisions, monitoring and do completion for new product, line extension, amendment, update, related certification. - Communication strategy of local submission and registration with design divisions and commercial. - Review, track and manage Change Notification coming from divisions and do the required action. What you will be doing: The following include but not limited to: - Prioritize, plan, and review product registrations for respective product lines. - Prepare, coordinate and submit regulatory applications to the local health authority. - Maintain an active knowledge of the status of pending approvals and shepherd registrations through the approval process. - Provide the management team with regular updates on product registration & regulatory trends. - Establish and maintain a good working relationship with regional RA peers to gain positive & timely support for document preparation. - License data management on internal system and external platform. - Participate in the post registration activities like local labeling, UDI, registration data management, etc. Who are we looking for: - Degree holder, healthcare/medical/engineering related major is preferred but not limited to. - Relevant regulatory experiences in international company for 3 years. - Ability to interact, influence and partner with leaders. - Detailed oriented. - Excellent communication skills with proficiency in spoken and written English and Chinese. - High ethical standards and integrity. - Well-organized and logical thinking. - Project management, writing, coordination, and execution of regulatory items. - Perform technical and scientific regulatory activities. - Good at planning and business processes, patient and a great sense of responsibility. - Project management, writing, coordination, and execution of regulatory items. - Seeks out diverse ideas, opinion, and insights and applies them in the workplace. - Connects and relates well with people who think and act differently than oneself. - Chooses the best alternative to achieve desired outcome or effect, giving consideration to risks, tradeoffs, timing, and available resources. - Willingly accepts challenging assignments and new career opportunities that stretch and build capabilities. NOTE: Please attach an English version of your CV when applying for this role.

About the job: This role is an integral part of the Sales team in helping the team achieve its business objectives. Key responsibility includes direct selling to hospital accounts and assisting dealers in Taiwan to implement sales activities and achieve budgets. This role will also require gaining fundamental knowledge of Stryker products and surgical procedures, as well as having the ability to convince customers on our product features and benefits. What you will be doing: - Indirect channel management: Maintain a close network of cooperative relationship with dealers and customers. - Direct selling: Define customer list and set priority, then conduct sales calls with proper timing to promote assigned products and provide services to existing customers. - Start business conversation with customers and provide basic knowledge of cross team to them to enhance overall Stryker business potential. - Know customer's practice and needs to further provide solution with Stryker products and timely services. - Provide technical backup at follow-ups, clinics and implants as required, if applicable. - Implement sales activities to achieve budgeted sales and profitability goal. - Explore new accounts / business opportunities to build Stryker’s customer pool. - Collect and report market intelligence of account / territory sales achievement, concerning overall Stryker business and identify critical issues on a monthly basis. - Support Business director / Sales Manager to formulate the sales plan and activities in accordance with local strategy, and identify market-specific needs, trends and opportunities for business growth. - Compile customers' feedback to drive for quality of service and to expand business portfolio. Who are we looking for: - Bachelor's degree required, MBA preferred - Minimum of 3 years experience within the Medical Device industry and distributor management with proven record. - Ability to independently manage projects to meet agreed business objectives. - Experience working within an operating room environment. - Excellent communication skills with proficiency in spoken and written Chinese. - English language ability is highly advantageous. - Logical and analytical skills with proven ability to solve complex problems and develop effective solutions. - High ethical standards and integrity. - Team player and strong relationship building capacity. - Results-driven and goal oriented. - Quick learner with multi-tasking ability. NOTE: Please attach an English version of your CV when applying for this role.

業務專員 關於工作： 這個職位隸屬於銷售團隊, 須協助團隊達成業務目標。主要職責包括在醫學中心直接銷售產品/服務、以及協助經銷商進行銷售活動並達成業績目標。這個職位需要學習 Stryker 產品和外科手術的基礎知識，能向客戶介紹並銷售我們的產品及服務。 你將要做什麼： 以下內容包括但不限於： • 經銷商管理：與商業夥伴（經銷商）和客戶保持密切的合作關係。 • 直銷：制定客戶清單及優先順序，在適當的時間進行銷售拜訪以推廣產品，並為現有客戶提供服務。 • 進行業務拜訪、了解客戶的現況和需求，能針對客戶需求提供跨團隊解決方案。 • 進行銷售活動以達成業績目標。 • 針對新客戶進行市場開發，建立 Stryker 的客戶群。 • 收集並報告 Stryker 在不同產品/地區/客戶的市場情報及銷售表現，隨時提出應對方案。 • 支援業務總監/銷售經理制定銷售計劃和活動，觀察市場需求、趨勢和業務成長機會。 • 收集客戶回饋以提高服務品質。 我們在找誰： • 擁有 醫療器材產業第一線工作經驗者佳。 •有手術室環境及內視鏡產品工作經驗者或知識者佳。 •善於邏輯分析，具有解決複雜問題和製定有效解決方案的能力。 • 能夠獨立管理專案以實現業務目標。 • 具備優良溝通能力，精通中文。英語能力是加分。 • 誠信及高道德標準。 • 團隊合作精神。 • 以結果為導向制定行動方案。 • 學習能力強，具備多工處理能力。 • 強大的解決問題的能力。 About the job: This role is an integral part of the Sales team in helping the team achieve its business objectives. Key responsibility includes direct selling to medical centers and assisting dealers to implement sales activities and achieve budgets. This role will also require gaining fundamental knowledge of Stryker products and surgical procedures, as well as having the ability to convince customers on our product features and benefits. What you will do: The following include but not limited to: • Indirect channel management: Maintain a close network of cooperative relationship with business partners (dealers) and customers. • Direct selling: Define customer list and set priority, then conduct sales calls with proper timing to promote assigned products and provide services to existing customers. • Start business conversation with customers and provide basic knowledge across different franchise to enhance overall Stryker business potential. • Know customer’s practice and needs to further provide solution with Stryker products and timely services. • Provide technical backup at follow-ups and troubleshooting, if applicable. • Implement sales activities to achieve budgeted sales and profitability goal. • Explore new accounts / business opportunities to build Stryker’s customer pool. • Collect and report market intelligence of account / territory sales achievement, concerning overall Stryker business and identify critical issues on a monthly basis. • Support Business director / Sales Manager to formulate the sales plan and activities in accordance with local strategy, and identify market-specific needs, trends and opportunities for business growth. • Compile customers' feedback to drive for quality of service and to expand business portfolio. What you need: • Experience within the Medical Device industry or hospital environment is a plus. • Knowledge and understanding to Endoscopy products is a plus. • Logical and analytical skills with proven ability to solve complex problems and develop effective solutions. • Ability to independently manage projects to meet agreed business objectives. • Excellent communication skills with proficiency in spoken and written Chinese. English language ability is highly advantageous. • High ethical standards and integrity. • Team player and strong relationship building capacity. • Result-driven and oriented. • Quick learner with multi-tasking ability. • Strong problem-solving abilities. Please attach a copy of your CV.

業務專員 關於工作： 這個職位隸屬於銷售團隊, 須協助團隊達成業務目標。主要職責包括在醫學中心直接銷售產品/服務、以及協助經銷商進行銷售活動並達成業績目標。這個職位需要學習 Stryker 產品和外科手術的基礎知識，能向客戶介紹並銷售我們的產品及服務。 你將要做什麼： 以下內容包括但不限於： • 經銷商管理：與商業夥伴（經銷商）和客戶保持密切的合作關係。 • 直銷：制定客戶清單及優先順序，在適當的時間進行銷售拜訪以推廣產品，並為現有客戶提供服務。 • 進行業務拜訪、了解客戶的現況和需求，能針對客戶需求提供跨團隊解決方案。 • 進行銷售活動以達成業績目標。 • 針對新客戶進行市場開發，建立 Stryker 的客戶群。 • 收集並報告 Stryker 在不同產品/地區/客戶的市場情報及銷售表現，隨時提出應對方案。 • 支援業務總監/銷售經理制定銷售計劃和活動，觀察市場需求、趨勢和業務成長機會。 • 收集客戶回饋以提高服務品質。 我們在找誰： • 擁有 醫療器材產業第一線工作經驗者佳。 •有手術室環境及內視鏡產品工作經驗者或知識者佳。 •善於邏輯分析，具有解決複雜問題和製定有效解決方案的能力。 • 能夠獨立管理專案以實現業務目標。 • 具備優良溝通能力，精通中文。英語能力是加分。 • 誠信及高道德標準。 • 團隊合作精神。 • 以結果為導向制定行動方案。 • 學習能力強，具備多工處理能力。 • 強大的解決問題的能力。 About the job: This role is an integral part of the Sales team in helping the team achieve its business objectives. Key responsibility includes direct selling to medical centers and assisting dealers to implement sales activities and achieve budgets. This role will also require gaining fundamental knowledge of Stryker products and surgical procedures, as well as having the ability to convince customers on our product features and benefits. What you will do: The following include but not limited to: • Indirect channel management: Maintain a close network of cooperative relationship with business partners (dealers) and customers. • Direct selling: Define customer list and set priority, then conduct sales calls with proper timing to promote assigned products and provide services to existing customers. • Start business conversation with customers and provide basic knowledge across different franchise to enhance overall Stryker business potential. • Know customer’s practice and needs to further provide solution with Stryker products and timely services. • Provide technical backup at follow-ups and troubleshooting, if applicable. • Implement sales activities to achieve budgeted sales and profitability goal. • Explore new accounts / business opportunities to build Stryker’s customer pool. • Collect and report market intelligence of account / territory sales achievement, concerning overall Stryker business and identify critical issues on a monthly basis. • Support Business director / Sales Manager to formulate the sales plan and activities in accordance with local strategy, and identify market-specific needs, trends and opportunities for business growth. • Compile customers' feedback to drive for quality of service and to expand business portfolio. What you need: • Experience within the Medical Device industry or hospital environment is a plus. • Knowledge and understanding to Endoscopy products is a plus. • Logical and analytical skills with proven ability to solve complex problems and develop effective solutions. • Ability to independently manage projects to meet agreed business objectives. • Excellent communication skills with proficiency in spoken and written Chinese. English language ability is highly advantageous. • High ethical standards and integrity. • Team player and strong relationship building capacity. • Result-driven and oriented. • Quick learner with multi-tasking ability. • Strong problem-solving abilities. Please attach a copy of your CV.

About the job: As a Robotics Product Specialist, you will gain hands-on training and experience on the use of Stryker’s Mako robot and the corresponding instrument including set-up, breakdown and related operative activities to ensure precise and successful surgical outcomes and assist in relevant education/marketing events. What you will do: Clinical and Technical Expertise: • Complete Mako Robotics training for all commercially available robotic-assisted surgery applications. • Obtain certification for each application needed to perform independent case coverage. • Build knowledge of Stryker implants, instruments and applicable clinical benefits. • Develop an understanding of necessary basic manual procedures. • Learn proprietary software to prepare pre-operative CT scans and assist surgeons in pre-operative implant planning, implant sizing and positioning. • Build troubleshooting skills to solve technical issues related to the robot. • Collaborate with Field Service team to learn basic technical components of the robot Account and Territory Management: • Shadow and assist in day-to-day coordination of accounts and necessary tasks to support scheduled robotic procedures. • Successfully complete supervised cases needed to obtain full certification for each application. • Develop knowledge of hospital and account preferences to meet or exceed customer expectations. Foster positive, trusting relationships with surgeons and hospital staff. • Learn and complete all necessary account administration duties (e.g. timely case tracker update, PER process – Product Experience Report, RMA process – Return •Material Authorization, case billing and closure). Assist to providing prompt and accurate complaint reports per quality and compliance system requirements. • Assist in product demonstrations and lab logistics to service sales, marketing and potential customers. • Build collaborative relationships with internal sales team members to achieve business objectives. • Support the execution of the sales plan to grow product utilization and increase volume with current and potential surgeons. What you need: • 2 years of work experience in sales/marketing or technical product environment in medical device industry • Good communication skills with proficiency in both Chinese and English • Logical and analytical skills with proven ability to solve complex problems and develop effective solutions • High ethical standards and integrity • Team player and strong relationship building capacity • Results-driven and customer oriented