台灣雀巢股份有限公司

Position Snapshot *負責全聯及量販店活動執行、商品陳列及公司業績目標的達成 *三年以上全聯、家樂福、愛買、大潤發等相關通路業務工作經驗 *具汽車駕照/小型車車主 *基本文書處理電腦技能 Position Summary 1. 負責指定區域內各門市的拜訪、理貨、訂單、庫存管理，以及量販大型陳列。 2. 維繫門市客情，並回報市場資訊。 3. 機動性配合部門任務。 To succeed in the role the following experience and competencies will be essential *善於人際溝通 *良好時間管理、獨立負責 *積極工作態度、遵守紀律 *具團隊精神 *會主動尋求解決方案 *具備商化陳列技巧

Working at Wyeth Nutrition is about making a difference every day. As one of the leading nutrition companies in the world, we are dedicated to building a healthier and more sustainable world through operational excellence, product innovation, advanced scientific research and exceptional customer service. If you're looking for challenges, an opportunity to grow and a platform to make a positive difference - in your career and personal development, in our company and in the world - take the right step by joining Wyeth Nutrition today. Position Summary: With business growth, we are looking for a Brand Manager at Wyeth Nutrition to help develop and implement effective brand-building strategies. As a brand owner, your role is to captivate and enchant your target customers, establish a compelling brand identity, and drive exceptional brand performance. You will brainstorm ideas to meet sales and marketing objectives, help execute plans and report on campaign results. Your goal is to increase sales and brand awareness through effective marketing plans and campaigns. You should be creative and results-oriented. An analytical mind and research skills are essential to this job. If you're also an excellent communicator and team player, we'd like to meet you. Your main responsibilities: • Develop and implement of marketing plans, including deep-dive consumer insights, lead agency to develop campaigns, co-ordinate with sales and trade marketing team to delivery business results • Analysis of product forecasts/relevant financials and reporting on product sales • Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs) • Identify trends and insights, optimize spends and performance based on the insights with budget management • Collaborate with cross-functional teams to optimize user experiences • Drive and manage agency (media and production agency) More information: https://wyethnutrition.com.tw/

Foods people love. Brands people trust. And a career that nourishes your future like no other. If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. We are the world's largest Food and Beverage Company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact. We' re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you. Are you ready to unleash your marketing talent and make a real impact? We have an exciting opportunity for a dynamic Brand Manager to join our team! As a key player in our company's success, you'll have the chance to execute business plan by developing and implementing marketing and brand strategies for our dairy products. As a brand owner, your role is to captivate and enchant your target customers, establish a compelling brand identity, and drive exceptional brand performance. If you're passionate about making a difference, thrive in a fast-paced environment, and are ready for a next adventure, apply now and join Nestlé! Roles & Responsibilities: - Identify market potential, risk and opportunities, and define marketing objectives and develop marketing strategies - Manage the development and execution of strong functionally aligned brand plans, responsible for the performance & strategic alignment - Understand business impact and priorities on PFME investment of the brands - Create engaging brand experience through relevant consumer touch points - Collaborate with internal stakeholders and work out the brand objectives & strategies - Devise and drive short- or long-term strategies to position the brand and build market share - Manage creative & media agencies to develop brand communication and implementation plans by combining analytical and creative insights - Lead consumer insight tracking and analyze CRM data to identify market trend and the best practice for continuous improvement aiming at expanding the member & user base from all possible touch points More brand information: https://klim.nestle.com.tw/

POSITION SNAPSHOT Guarantee the smooth daily running of the Boutique in order to ensure sales & profit performance and Customer Service level. Act as an ambassador for the Nespresso brand in the Boutique and ensure that the Nespresso values are lived in the team. POSITION SUMMARY You will be part of Boutique team, responsible for building trust with customers and offering them a best-in-class experience. In addition, you will also delight customers throughout the customer journey while maximizing sales. A DAY IN THE LIFE SALES AND QUALITATIVE OBJECTIVES: • Achieve the sales and profitability targets as defined in the annual budget, avoidance of stock-outs, stock status. • Quality of service, customer satisfaction, as measured by , the state of the Boutique, Ensure consistency of the Nespresso Brand and the customer 360 experience: • Boutique set-up: - Ensure the Boutique is clean (well-ordered, correct equipment, properly presented) - Fill the display cubicles with capsules, machines and accessories on a daily basis. - Ensure that the organisation runs smoothly with regards to customer expectations (reception, waiting time, tastings) - Monitor the Service Excellence and provide the right guidance and improvement advice Customer Care: - Welcome, advise and guide a clientele and identify their needs. - Advise both prospects and Club members on Nespresso products and services. - Initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products. - Maintain a pro-active approach towards the customers. - Respond appropriately to customer complaints Boutique Excellence Operations Procedures: • Manage the presence of the Coffee Specialists and distribute their daily tasks (i.e. Tasting area, stock control, reception of deliveries, etc…) • Organise maintenance of the Boutique and manage the related files. • Transmit necessary information to other departments to ensure the smooth running of the Boutique (security, cleanliness of premises, maintenance) • Ensure accurate reporting; and ensure IT issues are reported in due time • Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase Cash Management: • Implement and monitor the application of cash collection procedures. • Cash checks (if used in the country), enter payments made by credit cards, check the correspondence of sums received with the orders and send all to the accounting department. • Manage the cash till; update the status in Excel and correct cash till errors. • Check payments in accordance with the defined procedure. • Daily control of the cash tills • Ensure compliance to Control & Policy Documents: Boutique Deleted Order, Free Goods & Credit Note & Returns Inventory Management: • Manage the stock (machines, capsules and accessories) as well as the necessary POS material. • Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries. • Monitor the optimal delivery plan (frequency / cost / product availability) and optimise the stock holding areas. • Monitor of out of Stock situation Develop People: • Train and coach the Boutique Coffee Specialists, ensure that Boutique Management staff is respecting the Nespresso values • Ensure the implementation of a regular coaching programme for Boutiques, monitor results in order to enhance and improve the Customer Experience in Boutiques • Ensure safe working conditions Ensure Compliance: • Implement the application of operational procedures and follow the Quality & SHE systems , including the compliance to all Nestle Nespresso, CARE guidelines & standards and to local regulatory requirements. • Motivate team to help implementation of quality standards. • Ensure that the different areas in the Boutique are in accordance with the international guidelines • Ensure safe working conditions

Position Snapshot *一年以上業務推廣工作經驗 *具汽車駕照/小型車車主 *基本文書處理電腦技能 *具營養師/護理師執照或相關經驗尤佳 Position Summary *專業的推廣產品 *維持與專業醫護人員(HCPs)關係 *簡報與活動執行 *持續提供醫院等相關通路專業業務服務 *計畫、執行、產品操作 *收集市場/競品信息 *出席醫學會議、部門會議 To succeed in the role the following experience and competencies will be essential *善於人際溝通 *良好時間管理、獨立負責 *積極工作態度、遵守紀律 *高度抗壓性

Nestlé Health Science is a unique business, and we're looking for unique people to join us. We are more than 11,000 colleagues around the world who are passionate about the ways that nutrition can change lives. At Nestlé Health Science, we're advancing nutritional therapy to change the approach of managing your health. Behind our pioneering company are people who are driving breakthroughs and innovating for impact. Our people are changing the way doctors think about meeting the nutritional needs of patients, and the way patients and consumers manage their own health. They know the faces, hear the stories, and celebrate the successes of people who had their lives transformed thanks to Nestlé Health Science solutions. Join us and be a part of making a real difference on a global scale. With a presence in almost 160 countries, we're dedicated to empowering healthier lives through nutrition. Whether you're starting or continuing your career, explore how you can work with us. ※ Position Summary : You will be part of a dynamic and fast growing Sales team, which spends most of the time visiting KA/DS, and supporting their activation for Nestlé Health Science products. In this position, you will have the chance to build up fundamental Nutrition knowledge and cross-team collaboration with KOL. In addition, you will also be equipped with the necessary knowledge and skills for driving in-store sales via systematic approach and teamwork. A day in life of Sales Specialist • Day to day KA / DS visits and in-store services. • Operate regional customers, develop potential customers, and expand the market to achieve performance goals and work tasks. • Manage regional dealer business operations, responsible for product quotation and order processing. • Regularly visit customers in regional channels to maintain stable customer relationships, and collect relevant business information about the market's own products and competing products. • Responsible area: Kaohsiung / Tainan Key output • Achievements of Sales target & KPI • Penetration rate/sales values generated in KA/DS • No. of seminar hosts for product detail

Nestlé Health Science is a unique business, and we're looking for unique people to join us. We are more than 11,000 colleagues around the world who are passionate about the ways that nutrition can change lives. At Nestlé Health Science, we're advancing nutritional therapy to change the approach of managing your health. Behind our pioneering company are people who are driving breakthroughs and innovating for impact. Our people are changing the way doctors think about meeting the nutritional needs of patients, and the way patients and consumers manage their own health. They know the faces, hear the stories, and celebrate the successes of people who had their lives transformed thanks to Nestlé Health Science solutions. Join us and be a part of making a real difference on a global scale. With a presence in almost 160 countries, we're dedicated to empowering healthier lives through nutrition. Whether you're starting or continuing your career, explore how you can work with us. ※ Position Summary : You will be part of a dynamic and fast growing Sales team, which spends most of the time visiting HCPs in HP and GP, and supporting their activation for Nestlé Health Science products. In this position, you will have the chance to build up fundamental Nutrition knowledge and cross-team collaboration with KOL. In addition, you will also be equipped with the necessary knowledge and skills for driving in-store sales via systematic approach and teamwork. A day in life of Medical Channel Sales Specialist • Plan HP / GP visits to HCPs according to the scheduled routes • Build relationships with HCPs by identifying their needs/insights to link with NHS products benefits to increase penetration and sales • Provide product detailing to HCPs for properly promoting NHS products. • Deliver presentations/hold seminars to a small group of HCP for detailing product benefits • Identify potential HCPs to join RTD or classified courses hosted by medical associations • Responsible area: Greater Taipei/Keelung/Yilan

Nestlé Health Science is a unique business, and we're looking for unique people to join us. We are more than 11,000 colleagues around the world who are passionate about the ways that nutrition can change lives. At Nestlé Health Science, we're advancing nutritional therapy to change the approach of managing your health. Behind our pioneering company are people who are driving breakthroughs and innovating for impact. Our people are changing the way doctors think about meeting the nutritional needs of patients, and the way patients and consumers manage their own health. They know the faces, hear the stories, and celebrate the successes of people who had their lives transformed thanks to Nestlé Health Science solutions. Join us and be a part of making a real difference on a global scale. With a presence in almost 160 countries, we're dedicated to empowering healthier lives through nutrition. Whether you're starting or continuing your career, explore how you can work with us. ※ Position Summary : You will be part of a dynamic and fast growing Sales team, which spends most of the time visiting HCPs in HP/LTC and GP, and supporting their activation for Nestlé Health Science products. In this position, you will have the chance to build up fundamental Nutrition knowledge and cross-team collaboration with KOL. In addition, you will also be equipped with the necessary knowledge and skills for driving in-store sales via systematic approach and teamwork. A day in life of Medical Channel Sales Specialist • Plan HP / GP / LTC visits to HCPs according to the scheduled routes and in-store services • Build relationships with HCPs by identifying their needs/insights to link with NHS products benefits to increase penetration and sales • Provide product detailing to HCPs for properly promoting NHS products. • Deliver presentations/hold seminars to a small group of HCP for detailing product benefits • Identify potential HCPs to join RTD or classified courses hosted by medical associations • Responsible area: Kaohsiung / Pingtung Key output • Achievements of Sales target & KPI • Penetration rate/sales values generated in HP / GP • No. of seminar hosts for product detail

Nestlé Professional is the foodservice division of Nestlé, leading the dynamic Out of Home business, marketing a range of professional food and beverage products and services to operators across Taiwan, driven by our iconic brands such as KITKAT, MAGGI, NESCAFE and MILO. With a strong commitment to customer satisfaction and innovation, we are a trusted partner for restaurants, hotels, and other foodservice establishments. We are seeking a Product Marketing Manager to drive our OOH business and become part of the world's largest food and beverage company. Responsibilities: - Develop and implement comprehensive marketing plans within the market. - Manage product lifecycles, including new product pipelines, sourcing, packaging, and data registration, while maintaining accurate records in the system. - Collaborate with supporting functions to ensure alignment between demand and supply, monitor inventory levels, and coordinate actions with the Sales team. - Partner with the Sales team to manage pricing and promotional strategies for assigned products. - Provide daily marketing support to the Sales team to facilitate effective execution. - Ensure compliance with SBU guidelines for all product claims. - Conduct thorough category business analysis and oversee budgeting processes. - Control and manage the marketing budget effectively. - Fulfill responsibilities as a People Manager, fostering team development and performance. 部門/品牌資訊可參考：https://www.nestleprofessional.tw/

主要職責： 1. 客服問題及投訴處理 2. 產品/營養諮詢及顧客反饋處理 3. 報表整理、製作並且提供流程及行銷優化建議 4. 其他主管交辦事項 5. 協助指導團隊成員 日常工作內容： • 接聽並回應消費者的電話、電子郵件、LINE、蝦皮聊聊等其他查詢。 • 提供雀巢產品與相關服務的詳細資訊和顧問諮詢，包括解答問題和處理投訴。 • 記錄和追踪消費者的查詢和投訴，確保所有問題得到適當的處理和解決。 • 與內部部門合作，協調和解決消費者的問題。 • 收集和分析消費者的反饋，製作報告，並提供內部部門產品和行銷方向的建議及行銷活動優化。 • 保持準確的消費者服務記錄和報告。 • 參與培訓和提高專業知識，以提升服務效率和品質。 • 系統管理，確保消費者服務系統的正常運行和維護。 • 指導團隊成員，提升技能和知識。

Internal Communication: - Townhall Meetings: Assist in planning and organizing internal Townhall meetings to ensure effective communication of information to all employees. - Internal Campaigns: Design and execute internal promotional campaigns to enhance employee engagement and company culture. - Internal digital platform Communication: Maintain and improve internal communication channels to ensure employees receive important information in a timely manner. - Chairman Messages: Assist the company chairman in preparing and delivering important messages to ensure accurate communication to all employees. External Communication: - Donation Activities: Plan and execute external donation activities to enhance the company's social responsibility image. - Website Management: Maintain and update the company's website content to ensure accuracy and timeliness of information. - YouTube Channel Management: Manage the company's YouTube channel, creating and publishing engaging video content to enhance brand awareness. - Support PR Event if necessary.

Why you? Why is it so different from other job opportunities? • 你即將加入的事業部門 (BU) 是全世界市佔第一的雀巢普瑞納寵物部門，一個快速增長，充滿機會的事業部 • 我們期待你會是一個充滿好奇心，願意挑戰現況，在前進的路上，跟我們一起尋找機會的工作夥伴 • 在職涯上追求不斷成長及挑戰的機會 How does the life look like? • 負責通路行銷 (Trade Marketing) 相關活動規劃與執行，提升品牌與產品曝光度協助市場數據分析，提供行銷及業務決策參考管理通路促銷專案，追蹤成效並優化執行策略 • 定期報表產出，包含sell in/ sell out, 促銷活動表現，價格追蹤，行銷費用&通路促銷費用統整等.。除了建立清晰的報表格式，確保數字準確性，這份工作更重要的是透過這些實質的數據成果，幫助部門進行效益評估&策略制定，從通路端/產品面...等等找到業務上的優化機會 • 銷售/行銷相關活動協助: 與廠商對接通路陳列製作物，促銷活動設計，物資規劃採購等。主動與廠商&品牌協調內容調整方向，並積極跟進，確保在時效性內完成任務 • 其他: 支援業務團隊處理訂單、報價、客戶資料管理等行政事務與內外部團隊溝通協作，確保行銷與業務目標達成 To succeed in the role, the following experience and competencies will be essential • 具備 Trade Marketing 通路相關經驗，熟悉品牌推廣與通路行銷 • 快速消費品 (FMCG) 業務相關的工作經歷會幫助你快速上手，容易發現障礙在哪邊，也比較知道哪裡還可以優化 • 好奇心。優化工作流程，主動尋找最佳的解決方案。數字報表中，更會隱藏關鍵的訊息。無論是什麼狀況或情境，如果可以多方設想，願意去了解現象背後的「為什麼」，將在這份工作中無往不利 • 跟任何一個公司都一樣，雀巢有自己的一套系統，特別是部門較多，推進上會需要更多的溝通跟跨部門協調。除了耐心，韌性，更需要保持開放的態度，才能在新環境中用轉換成大家熟悉的語言，順暢進行交流 • 對數字敏感度高，細心負責 • 學習力，面對新的挑戰跟任務，可以很快找到解決方式，持續優化

Nestlé Health Science is a unique business, and we're looking for unique people to join us. We are more than 11,000 colleagues around the world who are passionate about the ways that nutrition can change lives. At Nestlé Health Science, we're advancing nutritional therapy to change the approach of managing your health. Behind our pioneering company are people who are driving breakthroughs and innovating for impact. Our people are changing the way doctors think about meeting the nutritional needs of patients, and the way patients and consumers manage their own health. They know the faces, hear the stories, and celebrate the successes of people who had their lives transformed thanks to Nestlé Health Science solutions. Join us and be a part of making a real difference on a global scale. With a presence in almost 160 countries, we're dedicated to empowering healthier lives through nutrition. Whether you're starting or continuing your career, explore how you can work with us. You will be part of a dynamic and fast growing NHS Sales team. In this position, you will demonstrate strong communication and coordination skills between clients and the sales team, while also leveraging strategic planning capabilities to turn key accounts into long-term partners and achieve annual growth targets. Your responsibilities: • Understand the client's operations and collaboration model, and develop corresponding strategies. • Develop annual contracts and organize Joint Business Planning (JBP) sessions to collaborate with clients in achieving shared goals. • Plan and execute year-round promotions to achieve annual targets. • Annual TTS control. • Develop monthly KPIs to track sales off take and analyze performance. • Coordinate and communicate with clients monthly to review performance results. • Communicate in real time with sales managers and colleagues on plans and execution results. • Regularly track competitor brand information and analyze its impact.

Foods people love. Brands people trust. And a career that nourishes your future like no other. If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. We are the world's largest Food and Beverage Company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact. We' re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you. We are seeking a dedicated and passionate Assistant Brand Manager (or Marketing Executive) to join our Coffee team, with a focus on product marketing and trade activation. This role is pivotal in aligning brand strategy with commercial execution across e-commerce and modern trade channels. You will be responsible for leveraging product management, trade marketing, digital media, and consumer insights to enhance the performance of the coffee category and brand. This position presents an exceptional opportunity for individuals with retail industry and trade experience to apply their commercial expertise and category knowledge within the dynamic coffee portfolio. If you're passionate about making a difference, thrive in a fast-paced environment, and are ready for a next adventure, apply now and join Nestlé! Roles & Responsibilities: - Co-develop and execute product management, brand value proposition, and brand essence in alignment with category dynamics and business priorities. - Coordinate the New Product Development (NPD) process, closely collaborate with Global Managed Unit and overseas manufacturing teams to ensure timely product launch, including managing regulatory procedures such as BSMI certification. - Partner with the Supply Chain team to ensure accurate sales forecasts and maintain optimal inventory levels to support trade campaigns and new product launch. - Initiate go-to-market planning across key channel partners, working closely with channel accounts and direct-to-consumer sales teams. - Assist in the planning and execution of pricing and promotional strategies across various channels (offline + online) to drive volume and maintain price competitiveness while preserving brand value. - Lead the brand communication strategy and collaborate with agencies to enhance brand awareness across all touchpoints, including digital paid media, online forums, in-store demonstrations, and KOL activation. - Analyze campaign performance, sales data, and CRM insights to derive actionable recommendations for brand growth and optimization. - Gather and consolidate market intelligence related to competitors, consumers, shoppers, and CRM data, collaborating with cross-functional stakeholders to inform strategic brand decisions. - A&P budget planning and operational control. More brand information: https://www.nescafe.com/tw/

At Wyeth we were founded on an unwillingness to accept the status quo. We have pioneered infant and young child nutrition since 1915, consistently delivering scientifically-advanced nutrition & personalized solutions for pregnant women, infants and young kids. Simply put, we never compromise in the pursuit of progress. That's because we serve the most uncompromising people in the world. Parents. And we're proud to say it's helped move us all forward. Our relentless challenging of science for the past 100 years has led to some of the most significant breakthroughs in infant nutrition. Our responsibility is not only to this generation of children, but to the generations to come, which is why our commitment to quality extends far beyond our products, to the communities we serve through our global and local initiatives. We're not just nourishing children, we're nourishing the future. Working at Wyeth Nutrition is about making a difference every day. As one of the leading nutrition companies in the world, we are dedicated to building a healthier and more sustainable world through operational excellence, product innovation, advanced scientific research and exceptional customer service. If you're looking for challenges, an opportunity to grow and a platform to make a positive difference - in your career and personal development, in our company and in the world - take the right step by joining Wyeth Nutrition today. Position Summary: As an Assistant Trade Marketing Manager, you will collaborate closely with the trade marketing manager and brand managers to develop and implement strategic trade marketing initiatives. Your responsibilities will include supporting the execution of trade marketing programs aimed at influencing the behavior and decision-making of store representatives and shoppers. Additionally, you will analyze market trends, coordinate with both internal and external stakeholders, and ensure the successful execution of promotional activities. The ideal candidate will possess a solid understanding of marketing principles, exceptional analytical skills, and the ability to excel in a fast-paced, results-oriented environment. A day in life of Assistant Trade Marketing Manager: - Assist the trade marketing manager in developing and implementing trade marketing strategies and plans aimed at driving sales, increasing trial rates, expanding user base, enhancing market share, and boosting brand visibility. - Communicate and coordinate with the sales team to create effective trade marketing programs that align with overall sales objectives, taking into account customer dynamics and needs. - Monitor and evaluate the effectiveness of campaigns, promotions, and activities to ensure optimal allocation of resources. - Provide support in managing trade marketing budgets, ensuring cost-effective resource allocation. - Assist in the creation and execution of marketing materials, including point-of-sale displays, brochures, and promotional items. Additionally, monitor logistics plans and progress necessary to support assigned promotions and marketing activities. - Conduct market research to identify trends and opportunities, utilizing resources such as monthly Nielsen reports and shopper surveys, and collaborate with the sales team to develop follow-up actions. - Support the planning and execution of trade events and customer training sessions.

Working at Wyeth Nutrition is about making a difference every day. As one of the leading nutrition companies in the world, we are dedicated to building a healthier and more sustainable world through operational excellence, product innovation, advanced scientific research and exceptional customer service. If you're looking for challenges, an opportunity to grow and a platform to make a positive difference - in your career and personal development, in our company and in the world - take the right step by joining Wyeth Nutrition today. You will be part of a fast-growing Digital Marketing & CRM Team at Wyeth Nutrition, which facilitates day to day cross functional communications internally and externally. In this position, you will have the chance to own the customer journey from pregnancy to infant Nutrition's consumer/ user experiences, you will own the performance marketing in leads generation, find the opportunities in brand communication, digital media, and member management from recruit to retain to boost customer lifetime value. ※ Position Summary Officially titled as "Consumer Communication Assistant Manager" at Wyeth Nutrition CRM team, you will be responsible for developing digital marketing strategy, tracking and optimizing day-to-day paid media and owned media, collaborating with cross-functional teams and agencies to ensure optimal performance. You will plan and execute digital marketing campaigns to drive conversion performance. You will plan/ develop digital communication journey, touch points and member engagement in digital marketing, and identify insight and opportunities to drive performance with digital solutions (media/platforms) to achieve business target. Your responsibilities: • Strategic Planning and Execution: - Develop and implement comprehensive digital and member marketing strategies, including engaging campaigns, compelling content, and CRM programs for customer segmentation to drive conversion performance of leads generation and commercialize members to contribute sales. - Execute these strategies effectively, ensuring seamless implementation and optimization. • Digital Advertising and Communication Optimization: - Collaborate with agencies to create paid and owned media plans, as well as advertising schedules, to ensure the successful execution of campaigns. - Continuously optimize for maximum advertising effectiveness to improve performance and achieve business objectives. • Data Insights: - Proactively leverage martech solutions to uncover valuable insights and trends for digital marketing performance . - Work closely with internal data analysts to monitor daily progress, make data-driven decisions, and adjust digital plans/CRM programs accordingly. - Analyze data and optimize customer journeys to boost performance and enhance marketing effectiveness. • Collaborate with cross-functional teams and external agencies to drive growth leads generation and customers' retention. These responsibilities will require strong leadership skills, the ability to collaborate effectively with stakeholders, and a deep understanding of digital marketing strategies and technologies.

• Position Snapshot - In charge of Nespresso Demand & Supply Planning - Drive DP operations to ensure that finished goods are available to meet consumer demand and satisfaction. All at the right location, at the right moment and whilst meeting quality standards and minimizing costs - Governance of demand plan accuracy • Position Summary: You will be part of customer care service and in charge of demand plan, develop and implement the Demand and Supply plan by applying best practices, improving processes, analyzing sales history and forecast data. - Liaise with Marketing and Commercial (B2B, B2C) in order to understand if all necessary launch or phase-out information have been correctly considered in the Demand & Supply plan. - Ensure that inputs from Marketing and Sales events, consumer & competitor information, other external / internal trends and influences which impact demand are captured on the 18 rolling months forecasts plan. - Build the demand plan for a 18 month horizon by analyzing sales history, developing expertise on coffee market and consumers, collecting and analyzing products and market events and challenge the hypothesis. - Monitor and manage stocks at risk. - Consistently improve Demand Plan Accuracy (DPA accuracy level and variability) and drive out systematic forecast bias through process improvement and problem solving activities. - Monthly Business Planning (MBP),Demand Plan Accuracy, Stock Cover, Stock Level - Monitor excessive ＆SLOB inventory. - Manage healthy stock level in terms of quantity and freshness quality.