Johnson Controls Taiwan_台灣江森自控股份有限公司

【主要職務】 成為美商台灣江森自控台北服務中心HVAC冷凍空調維修團隊的成員，主要職責為執行所屬組織和業務區域內，遵守工作安全為前提下從事HVAC冰水主機之保養、維修服務，滿足客戶需求。 【工作內容】 • 執行冷凍空調設備及系統的試車調整、預防保養與維修：負責空調設備的定期保養與檢修，特別是對各型AHU空調箱進行優先維護，確保系統正常運行並延長設備使用壽命，處理客戶的緊急報修需求，針對設備故障進行診斷和即時修復。 • 現場巡檢及測試：定期進行現場設備的巡檢與測試，詳細記錄設備狀況，發現異常時立即通報主管或相關人員，確保所有問題能迅速解決。 • 與客戶及外包廠商協作：與客戶及相關外包廠商進行有效溝通，確保設備維護計劃順利執行，並能與其他技術團隊合作，確保任務的成功完成。 • 提供維修諮詢與支援：在維修和保養過程中，提供專業的技術諮詢與支援，幫助客戶了解設備狀況及保養建議。 【條件與技能】 • 具備基本書寫技巧，及口頭表達能力。 • 具有工作安全意識，能評估工作場所可能遇到的風險，並能有效控制。 • 具備電機、冷凍空調背景或相關證照佳 • 具備職業安全衛生相關證照佳

【職位概述】 負責通過提供樓宇自動化系統（BAS）相關技術銷售支援，提升公司產品在市場上的競爭力及銷售機會，並針對客戶需求提出解決方案，並在銷售過程中提供技術諮詢及專業建議，以推動業務成長。 【主要職責】 • 協助銷售團隊進行產品選型、方案設計與配置建議，並根據客戶需求撰寫技術建議書和方案文件。 • 參與與客戶的技術交流、產品演示和方案報告，確保客戶理解並認可公司解決方案的優勢。 • 針對具競爭優勢的技術規格及項目需求，與客戶、設計公司及顧問保持良好互動，確保JCI產品被列入規格或作為優選方案。 • 配合專案團隊，確保專案從前期技術方案確立到後續執行過程中的技術支援。 • 協助製作技術規範文件，並參與專案投標會議。 【條件要求】 • 具備樓宇自動化、BMS、HVAC或相關行業技術銷售經驗者優先。 •熟悉BAS控制系統、HVAC設計、及建築能源管理相關知識。 • 良好的中英文口語及書面表達能力，能進行跨部門及跨國溝通。 • 具備良好的人際溝通能力及客戶服務導向。 • 中等英語能力。

Job Description • 協助服务經理處理專案執行相關任務，確保專案順利進行。 • 與跨部門團隊協調，確保資源分配合理並保持良好的溝通。 • 跟进客户需求，做相关DDC控制系统和空调控制系统的技术支援。 - 在台北，桃园，新竹等相关案场处理相关客户问题。 【Requirements】 • 具備電機、電子、冷凍空調等相關領域的學士學位，或具備同等工作經驗。 • 具備DDC或PC base控制器編程知識者。有Visual Studio、C++、Python或Assembly等單晶片控制系統經驗者。 • 剛畢業者應完成計算機科學、編程語言、自動化控制和工業控制系統等課程。實習經驗包括DDC、PC base或單晶片控制系統專案者優先。 • 具備出色的溝通和團隊合作能力，能夠與不同部門和利益相關者有效協作。 • 根據專案需求，能夠接受出差。出差頻率取決於專案分配。

職務發展與培養計畫： 跨部門輪調與深度培訓：涵蓋業務開發、技術方案設計、數據分析、能源管理策略等領域 高潛力人才培養計畫：針對管理職能、領導力發展提供專業指導與內部晉升機會 頂尖跨國企業與前瞻技術學習：學習最前沿的空調技術與數位化解決方案 主要職責： 數據分析與數位化解決方案設計，優化空調系統效率，提升能源使用效益 與工程公司、SI、產業客戶合作，理解需求並提供技術支持 針對空調設備數據進行分析，提供客製化的能源管理建議 參與專案開發、商務提案，制定最佳解決方案，提升客戶運營效益 配合內部團隊進行跨部門協作，推動數位轉型專案，並參與管理培訓計畫 職位要求： 具備數據分析、數位解決方案應用相關經驗者尤佳 熟悉空調系統 (HVAC)、能源管理、建築自動化等領域者優先考慮 具備工程公司、SI、或產業合作經驗者佳 具備管理潛力，對業務發展與技術領導職涯有興趣 良好的客戶溝通與專案管理能力，能夠獨立執行專案並提供專業建議

Responsibilities: -Project management in handling tasks related to the execution of HVAC and chiller projects. -Monitor the progress of HVAC and chiller projects to ensure timely completion. -Coordinate with relevant teams to ensure proper resource allocation for HVAC and chiller projects. -Manage project-related documents, such as contracts and change orders, for HVAC and chiller projects. -Handle financial matters related to HVAC and chiller projects, such as accounts payable and invoices. -Assist in resolving issues during the execution of HVAC and chiller projects, including internal & external coordination and communication. Requirements: -Bachelor’s degree in HVAC engineering or a related field, or equivalent work experience. -Excellent communication skills and the ability to work well in a team. -Prior experience in HVAC and chiller project management is preferred. Willingness to travel as required by project needs. -EHS licenses is a plus. What We Look For: -Bachelor’s degree in HVAC Engineering, Mechanical Engineering, Electrical -Engineering, or Construction Management, or an Associate’s Degree with equivalent work-related experience. -Minimum of 1 year of direct project management experience in HVAC and chiller projects. Management experience with mechanical retrofits, HVAC controls, BAS management, fire management, and security management systems is desired. -Demonstrated verbal and written communication skills. -Travel will vary based on project assignment.

【職位概述】 加入江森自控的BMS/HVAC服務銷售團隊，負責台灣市場。您將負責推動銷售活動，實現年度銷售目標，確保BMS/HVAC設計符合專案規範，並遵守客戶和當地法規的要求。 【主要職責】 • 協助團隊與客戶、顧問和承包商接洽，在台灣的BMS/HVAC市場中獲取服務合約。 • 制定完善的BMS/HVAC解決方案及能源改進提案，支持客戶和顧問提升建築系統。 • 達成年度銷售目標，並通過評估投標估算，執行具成本效益的策略以履行合約。 • 與銷售團隊合作，確保合約的順利執行及材料的及時採購。 • 管理服務銷售活動，包括銷售拓展、投標、談判、市場行銷及推廣工作。 • 維持高品質的服務，確保客戶滿意並達成公司的生產力和效率目標。 • 積極與客戶溝通，代表公司參加會議，解決客戶需求和問題。 • 確保合約完成後的客戶滿意度，並培養長期的服務合作夥伴關係。 【條件要求】 • 機械/電機工程或相關領域學士學位。 • 至少2年HVAC銷售或控制經驗。 • 具備業務特質且擁有談判、溝通及專案管理能力。 • 中等英語能力。

Job Description Job Details You will be working as a Service Operation Excellence in Johnson Controls, partner with Service team with a focus on high quality Service sales and Service result delivery. You will collaborate with Taiwan service team and to ensure overall order process in compliance and target achievement, for channel business growth in Johnson Controls Taiwan. What you will do 1. As Service Operation Excellence. you need to engage in data analysis in related Service project, offer daily service sales figure update with variable revenue reporting, forecasting; analyze figure changing reason and figure out the risk mitigation action plan and close loop task monitor. 2. Communicate customer request delivery arrangement with dealer periodical target driving, providing on time channel dealer performance status and relative analysis. 3. Engage in dealer contract management process with necessary review and approval process, follow internal risk control requirement with proper coordination with customer and sales team, manage order and contract effective and archiving properly. 4. Be able to work with multi-task with time pressure efficiently with minimal supervision and identify potential problems and initiate actions to resolve using professional commercial concepts, company policies and procedures while always remaining customer oriented. 5. Any other urgent task assigned from management. What we look for · Bachelor Degree, preferably in business management or commercial background; · More than 2 years working experience in Customer Service management and Service support process with strong commercial sense in multi-national companies, with finance knowledge will be a plus. · Good data understanding, have solid data analysis skills, salesforce, and SAP experience and salesforce is expected. · Good communication skill, open and collaboration, dedicate attitude on the work with a strong willing work under pressure

Tech Support Engineer (HVAC) Key Responsibilities: 1. Technical Liaison: Serve as the key contact between customers and the APAC Service team, contributing to project management. Installation, Service, and maintain JCI-distributed products in the designated area, including routine and project-based tasks as directed by the supervisor. 2. Activities: Provide technical support on Chiller installation and commissioning, preventive maintenance, corrective maintenance/troubleshooting, field actions, and drive service digital offer and other service-related activities. 3. Quality and Reporting: Ensure all activities are performed according to valid service manuals/instructions and report all relevant service activity in a timely manner to line manager and regional/global business contacts. 4. Sales Support: Actively participate in local sales/communication/marketing meetings and deliver technical service solutions/proposals to support business growth. 5. Communication and Partnership: Establish and maintain communication and partnership with customers, team members, function teams (HR, EHS, Finance, IT) and local/regional/global business contacts. 6. Field Actions: Track field actions and escalate issues to local/regional QA and Regional/Global TS. 7. Technical Support: Communicate with regional/global experts for TW service level two support and technical training and provide onsite support to distributors/customers when needed. 8. Customer Satisfaction: Perform analysis to improve customer satisfaction for assigned products and drive continuous improvement in processes. 9. Business Travel: Occasionally work overtime, travel and site visits whenever needed. Key Competency / Technical Knowledge: 1. Technical expert in smart building service products and solutions. 2. Good communication skills, both verbal and written in English and Chinese, with the ability to effectively interact with customers, teammates and senior management. 3. Strong customer service orientation, with a focus on delivering exceptional customer experiences. 4. Ability to work in a fast-paced environment, managing multiple priorities and meeting deadlines. Qualifications: 1. MS Office/Outlook: Ability to use MS Office/Outlook applications. 2. English Skills: Good English comprehension and communication skills preferred, with proficiency in real-time original data documenting. Education and/or Experience: 1. Technical Diploma/Degree: Requires a Technical Diploma/Degree (preferably in HVAC, Electrical and Electronics, or Electro-mechanics) or equivalent. 2. Experience: work experience in HVAC industry is an added advantage, with technical background/degree in chiller is preferred. 3. Management: Solid experience in operations and fulfillment in services business working with large frontline service team. 4. Technical Understanding: Display a solid technical understanding of electrical engineering principles and fault-finding philosophy. 5. Commitment to Technical Support: Understand and articulate how personal role and commitment tie within TS and with discipline. 6. MNC exposure is a plus

【主要職務】 成為美商台灣約克江森自控公司 (麥寮)服務中心，HVAC冷凍空調維修團隊的成員，主要職責為執行所屬組織和業務區域內，遵守工作安全為前提下從事HVAC冰水主機之保養、維修服務，滿足客戶需求。 【工作內容】 • 負責HVAC冷凍空調設備及系統的試車調整、預防保養、維修，處理客戶緊急報修及故障排除。 • 執行現場設備巡檢、測試及紀錄，及時通報異常情況。 • 與客戶及外包廠商協同合作，確保工作順利進行。 • 提供客戶設備維修、保養相關諮詢及服務支援。 • 製作並提交維修服務紀錄或報告，確認工作內容及進度。 • 執行主管指示的臨時任務。 【條件與技能】 • 具備基本書寫技巧，及口頭表達能力。 • 具有工作安全意識，能評估工作場所可能遇到的風險，並能有效控制。 • 具備電機、冷凍空調背景或相關證照佳

Position Overview: We are seeking a motivated and knowledgeable Pre-Sales Solution Engineer to join Taiwan team and support Taiwan Business. The ideal candidate will play a key role in supporting the sales team by providing technical expertise and solutions that meet customer needs. This position requires a strong understanding of HVAC systems and Building Management System, excellent communication skills, and the ability to work collaboratively with both customers and internal teams. Key Responsibilities: • Collaborate with the sales team to understand customer requirements and develop tailored HVAC and Building Management solutions. • Conduct product demonstrations and presentations to prospective clients, showcasing the benefits and features of our products. • Prepare and deliver technical proposals, including system designs, pricing, and implementation plans. • Analyze customer needs and provide expert recommendations on HVAC systems, components, and configurations. • Respond to technical inquiries and support customers throughout the sales process, ensuring a clear understanding of our offerings. • Work closely with engineering, product management, and marketing teams to develop and enhance product offerings based on customer feedback and market trends. • Stay up to date with industry trends, technologies, and regulations to provide accurate and relevant information to clients. • Assist in the development of sales tools and technical documentation to support the sales process. Qualifications: • Bachelor’s degree in HVAC Engineering, or a related field. • Solid experience in pre-sales, technical sales support, or solution engineering within the HVAC OR Building Energy industry. • Strong technical knowledge of HVAC systems, components, and applications. • Excellent communication and presentation skills, with the ability to convey complex technical information to non-technical stakeholders. • Proficiency in HVAC design software and tools (e.g., AutoCAD, Revit, HVAC load calculation tools). • Strong problem-solving skills and a customer-focused approach. • Ability to work independently and collaboratively in a fast-paced environment. • English and Mandarin Speaking

Tech Support Engineer (BAS) Key Responsibilities: 1. Technical Liaison: Serve as the key contact between customers and the APAC Service team, contributing to project management. Installation, Service, and maintain JCI-distributed products in the designated area, including routine and project-based tasks as directed by the supervisor. 2. Activities: Provide technical support on BAS (building automation system) installation and commissioning, preventive maintenance, corrective maintenance/troubleshooting, field actions, and drive service digital offer and other service-related activities. 3. Quality and Reporting: Ensure all activities are performed according to valid service manuals/instructions and report all relevant service activity in a timely manner to line manager and regional/global business contacts. 4. Sales Support: Actively participate in local sales/communication/marketing meetings and deliver technical service solutions/proposals to support business growth. 5. Communication and Partnership: Establish and maintain communication and partnership with customers, team members, function teams (HR, EHS, Finance, IT) and local/regional/global business contacts. 6. Field Actions: Track field actions and escalate issues to local/regional QA and Regional/Global TS. 7. Technical Support: Communicate with regional/global experts for TW service level two support and technical training and provide onsite support to distributors/customers when needed. 8. Customer Satisfaction: Perform analysis to improve customer satisfaction for assigned products and drive continuous improvement in processes. 9. Business Travel: Occasionally work overtime, travel and site visits whenever needed. Key Competency / Technical Knowledge: 1. Technical expert in smart building service products and solutions. 2. Good communication skills, both verbal and written in English and Chinese, with the ability to effectively interact with customers, teammates and senior management. 3. Strong customer service orientation, with a focus on delivering exceptional customer experiences. 4. Ability to work in a fast-paced environment, managing multiple priorities and meeting deadlines. Qualifications: 1. MS Office/Outlook: Ability to use MS Office/Outlook applications. 2. English Skills: Good English comprehension and communication skills preferred, with proficiency in real-time original data documenting. Education and/or Experience: 1. Technical Diploma/Degree: Requires a Technical Diploma/Degree (preferably in BAS, Electrical and Electronics, or Electro-mechanics) or equivalent. 2. Experience: work experience in the BAS industry is an added advantage, with technical background/degree in DDC (Direct Digital Control) is preferred. 3. Management: Solid experience in operations and fulfillment in services business working with large frontline service team. 4. Technical Understanding: Display a solid technical understanding of electrical engineering principles and fault-finding philosophy. 5. Commitment to Technical Support: Understand and articulate how personal role and commitment tie within TS and with discipline. 6. MNC exposure is a plus