台灣美國運通國際股份有限公司

求職者您好：104網站僅代表職缺張貼，若要投遞履歷請移至下方網址，履歷將以官網投遞為主，謝謝。 美國運通職缺官網：《https://aexp.eightfold.ai/careers/job/28204623?hl=zh-TW》 - To process New Accounts application to follow through the NAs Desk Instruction guideline and align with regulation required and policy required when receiving or pre-screening for editing all related coding and review all supporting documentation. - To process and ensure New Accounts align with regulation required and policy required when POB process and accuracy updated in system. - To process and ensure application forms and media filing correctly and keep confidential and align with regulation required. - Response for handling Inbound / Outbound calls and follow up the action taken - To perform New Accounts servicing calls, whilst delivering the first- class customer service. - Other duties as assigned by Leader. Qualification: - College/University degree - Have Fluent English speaking and written skills both English and mandarin. - Be Punctual and responsible. - Must be able to effectively listen to the customer, make a connection, acknowledge and empathize when appropriate. - Must have strong time management skills and the ability to work under pressure and with limited supervision. - Well communication. Ability to optimally communicate American Express concerns while ensuring customers that they are valued. - Computer literate with a proven working knowledge of current internet technology and the ability to research information for business related purposes. PC skills, IE, Microsoft Word, Excel, PowerPoint - General commercial/banking or credit card industry knowledge - Transparent, patient, adaptable and with good coordinated personality 求職者您好：104網站僅代表職缺張貼，若要投遞履歷請移至下方網址，履歷將以官網投遞為主，謝謝。 美國運通職缺官網：《https://aexp.eightfold.ai/careers/job/28204623?hl=zh-TW》

You Lead the Way. We've Got Your Back. Working from our office in Taipei, you will service Premium Customers in Taiwan and speak fluently to our card members in Mandarin • Deliver extraordinary care, on calls, to a wide range of American Express customers with a variety of requests • Offer custom solutions and negotiate a positive outcome for the customer and American Express, aiming for first call resolution when possible • Meet and exceed quality goals, compliance regulations and productivity targets • Document necessary information • Re-prioritize to adapt to the ever changing environment • 透過電話以清晰、流利中英文，為美國運通信用卡/簽帳卡頂級卡會員服務 • 透過電話服務，妥善處理卡會員多元化需求、傳遞產品優惠權益、提供卓越貼心服務 • 有效解決卡會員的問題與諮詢、主動積極尋求雙贏的解決方案，盡可能於與卡會員第一次通話即完成需求、解決問題 • 傾聽並理解客戶卡會員的反饋、反映及抱怨 • 熟悉內部系統與作業流程、達成客戶滿意度目標、遵守法規與公司營運品質 • 嚴謹慎、完整地記錄必要訊息、追蹤並完成卡會員之需求 • 能彈性調整工作優先順序 • Able to converse fluently in Mandarin language and strong verbal communication skills • Have relevant experience in Customer Service, Sales or Hospitality industry • Fresh graduates are welcome to apply! • Flexible to work in rotational shift • Demonstrate personal excellence by remaining positive in difficult situations • Display a passion to serve by delivering extraordinary service in every interaction with our customers • The ability to work in a fast paced environment as well as multitask and re-prioritize on a regular basis • Strong interpersonal, communication and listening skills • Strong verbal and written communication skills • Excellent negotiation, influential and resourceful skills • Analytical and problem solving skills with strong attention to detail • 精通中文、基本英文會話；口語表達清晰、流暢 • 兩年以上客戶服務相關經驗 • 能彈性調整配合輪班工作 • 具抗壓性、積極、正向、熱情 • 展現具服務熱誠情、樂於學習、願意接受挑戰、喜愛團隊合作 • 能適應在快速變化的環境並有能力彈性調整工作順序 • 善於聆聽與並具良好的人際溝通技巧 • 具備細心、耐心與應變能力 • 歡迎大學應屆畢業生申請 • 此梯次的到職時間為2025年07月28日（星期一） 求職者您好：104網站僅代表職缺張貼，若要投遞履歷請移至下方網址，履歷將以官網投遞為主，謝謝。 美國運通職缺官網：《https://aexp.eightfold.ai/careers/job/28554236?hl=en》

求職者您好：104網站僅代表職缺張貼，若要投遞履歷請移至下方網址，履歷將以官網投遞為主，謝謝。 美國運通職缺官網：《https://aexp.eightfold.ai/careers/job/27043702?hl=zh-TW》 With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. This is the role leading Merchant Acquisition team and responsible for acquisition strategy to tactically grow network coverage and drive business profitability for Global Merchant & Network Services (GMNS) in Taiwan. Reporting to the Director & Head of Taiwan GMS and will be leading one B30 field sales Team Leader to deliver Taipei coverage goal and an elite team comprised four B25. The key pillars of the job include defining and implementing effective acquisition strategy, building a framework to refresh the named list of merchants in focus verticals to ensure the market relevancy, driving perception of coverage in the market to support issuers and coaching and driving team performance and productivity. Key Responsibilities: - With the long-term goal in growing coverage in Taipei, focus verticals and other geos, POS profitability, Active Location-In-Force, and capturing inbound spend, you will work alongside with Director & Head of Taiwan GMS to develop and execute acquisition strategies to achieve business KPI. - Need to have thought leadership for strategic ideas to enhance sales productivity, effective pipeline management, improve operational efficiency, driving merchant activation, achieve merchant satisfaction and minimizing channel conflict. - Provide coaching and leadership for DRs in meeting individual and team performance metrics set by the business. - Effectively manage and optimize the designated budget given to drive acquisition effectiveness. Accountable for channel performance forecast, regular update and end deliverable to meet the business goals. Work with corporate coverage planning team in building comprehensive analytical capabilities to track coverage and identify opportunities. - Align with card issuers in developing special project to explore new business opportunities. - Develop and implement strategic programs with Merchant Engagement and Marketing teams to ensure defined program targets are met. - Ensure adherence to regulatory/association/compliance regulations. 求職者您好：104網站僅代表職缺張貼，若要投遞履歷請移至下方網址，履歷將以官網投遞為主，謝謝。 美國運通職缺官網：《https://aexp.eightfold.ai/careers/job/27043702?hl=zh-TW》

求職者您好：104網站僅代表職缺張貼，若要投遞履歷請移至下方網址，履歷將以官網投遞為主，謝謝。 美國運通職缺官網：《https://aexp.eightfold.ai/careers/job/27275766?hl=zh-TW》 You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Responsible for managing insurance sales team, and meet monthly goals such as total annualized premium, cancellation% - Monthly goal management - Sales coaching - Call leads management 求職者您好：104網站僅代表職缺張貼，若要投遞履歷請移至下方網址，履歷將以官網投遞為主，謝謝。 美國運通職缺官網：《https://aexp.eightfold.ai/careers/job/27275766?hl=zh-TW》