公司介紹
彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market. BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams. 彼特思方舟是一家專業服務供應商，致力於提供全方位的前台和後台支援解決方案，每個解決方案都是根據全球金融科技公司的獨特需求量身定制的。 彼特思方舟受 BTSE 集團聘用，擔任多個關鍵職位，提供尖端技術和客製化解決方案，滿足競爭激烈的全球市場中金融科技行業不斷變化的需求。 BTSE 集團是一家全球領先的金融科技和區塊鏈公司，致力於打造創新技術和基礎設施。 BTSE 為企業和公司客戶提供在快速發展和競爭激烈的市場中脫穎而出所需的先進工具。 BTSE 率先推出了多項交易技術，並被整個行業廣泛採用，為金融科技的創新、性能和安全樹立了新的標竿。 BTSE 的多元化業務線服務於零售（B2C）客戶和機構（B2B）客戶，使他們能夠啟動、經營和擴展金融科技業務。 BTSE 正在尋找有雄心壯志、有上進心的專業人士加入我們的 B2C 和 B2B 團隊。
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主要商品 / 服務項目
BTSE offers a diverse range of products and services designed for both retail and institutional users: ● Crypto Exchange: Supports over 150 cryptocurrencies for spot and futures trading. ● White-Label Solutions: Provides infrastructure for businesses to launch their own crypto trading platforms. ● Payment Solutions: Facilitates fiat and crypto payments across more than 100 countries with over 30 currencies. ● AutoTrader (Automated Trading Bots): Offers advanced tools for traders seeking automation in their trading strategies. ● Global Crypto Cards: Allows users to spend cryptocurrencies globally through Visa and Mastercard networks BTSE提供多樣化的產品和服務，旨在滿足零售和機構用戶的需求： ● 加密貨幣交易所：支持超過150種加密貨幣的現貨和期貨交易。 ● 白牌解決方案：為企業提供基礎設施，以啟動自己的加密交易平台。 ● 支付解決方案：在超過100個國家及30多種貨幣中促進法幣和加密貨幣支付。 ● 自動化交易機器人：為尋求自動化交易策略的交易者提供先進工具。 ● 全球加密卡：允許用戶通過Visa和Mastercard網絡在全球範圍內消費加密貨幣。
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福利制度
法定項目
其他福利
We prioritize employee well-being through a comprehensive benefits package: ● Health & Wellness Benefits: Comprehensive health insurance, annual check-ups and onsite wellness initiatives. ● Flexible Work Arrangements (Role-Dependent): We support flexibility while ensuring effective team collaboration. ● Growth Opportunities: Career advancement opportunities in a rapidly expanding industry with international exposure. ● Comprehensive Leave Benefits: Enjoy paid volunteer time, Christmas Day and birthday leave, on top of annual leave, paid sick leave, enhanced maternity/paternity leave. ● Employee Engagement: Enjoy weekly lunches, team-building activities, and a dynamic and collaborative work environment. 我們通過全面的福利計劃優先考慮員工福祉： ● 健康福祉：完善的團體健康保險、年度健康檢查，並提供職場健康活動，保障您的身心健康。 ● 彈性工作安排(視職務而定)：彈性上班，同時確保團隊高效合作。 ● 成長機會：在快速成長的產業中拓展國際實務經驗，幫助職涯成長。 ● 完善的休假福利：除了優於法規的年度休假、帶薪病假、產假/陪產假外，還享有帶薪志工假、聖誕假及生日假，讓您兼顧工作與生活。 ● 員工參與：每週兩次免費午餐、定期團隊建設活動，打造多元合作的工作環境。
工作機會列表
3/21
About the Opportunity:
We are seeking a highly skilled, senior and motivated Enterprise Security Engineer to join our dynamic team. As an Enterprise Security Engineer, you will play a crucial role in the development of the security engineering and architectural direction for protecting the BTSE ecosystem. This position will directly contribute to the overall global enterprise security architecture across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).
You will collaborate closely with cross-functional teams, including infrastructure, developers personnel, and security professionals, to integrate security best practices. You will be responsible for implementing and managing the security of BTSE’s internal information systems’ infrastructure and processes. You will work closely with our IT and Security teams to develop security capabilities, enforce security policies, and monitor internal systems for security threats.
Responsibilities:
●Develop and implement security measures to protect our company's information assets against unauthorised access, disclosure, or misuse.
●Incident Response and Monitoring: Participate in incident response activities, investigate security incidents, and contribute to improving incident response processes. Develop and maintain security monitoring systems to detect and respond to security threats proactively.
●Contribute to and enforce our company's IT and Security policies and procedures.
●Work closely with our IT department to harden our infrastructure using best practices in the IAM, GSuite, MDM and EDR domains Work closely with the End User
●Compute team to strengthen our security posture on workstation and Mobile endpoints (Microsoft, Apple and Android Ecosystems)Advise our employees on best practices for maintaining the security of their endpoints, BYOD and network infrastructure.
●Devise novel sharing controls and associated monitoring to protect company data, including intelligent group management, Data Loss Prevention (DLP) and other security controls as appropriate.
●Employ forward-thinking models like “secure by default” and “zero trust” to create sustainably secure environments for knowledge workers and developers.
●Identify and remediate vulnerabilities in our internal systems, adhering to best practices for data security.
●Educate employees on the importance of data security, and advise them on best practices for maintaining a secure environment.
●Contribute to BTSE’s information security roadmaps by staying up to date with the latest security threats, and making recommendations for improving our security posture.
●Participate in the solution and design for cloud and cloud/hybrid-based systems.
●Possess a firm understanding of the offerings within various cloud security platforms. Security Testing and Compliance: Establish and maintain a robust testing framework, including penetration testing, vulnerability scanning, and security assessments, to identify and mitigate potential security risks.
Requirements:
●At least 10 years of experience in Information Technology with at least 5 years of experience in Enterprise Security Domain
●5 years of experience with Microsoft and Apple End Point Management
●Experience with assessment, development, implementation, optimisation, and documentation of a comprehensive and broad set of security technologies and processes such as data protection, identity and access management, Endpoint
●Detection and Response, network security within SaaS, IaaS, PaaS, and Endpoint Security
●Experience with enterprise applications (architecture, development, support, and troubleshooting).
●Proficiency in scripting and automation languages is a plus (e.g., Bash, PowerShell, Python).Strong analytical and problem-solving skills, with the ability to identify and address security vulnerabilities and risks.
●Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
3/21
About the Opportunity:
Be part of an exciting team that is building the next generation of cutting-edge products. We believe in creating exceptional user experiences, and as a (Sr.) Frontend Developer, you will play a pivotal role in shaping the user interface and experience of our innovative solutions.
Responsibilities:
●Showcase your creativity and technical skills by quickly prototyping web content in collaboration with our design and backend teams.
●Your work on the presentation layer will ensure a seamless user experience with a strong focus on user experience design.
●Collaborate closely with team members to design and implement RESTful APIs and WebSockets, ensuring smooth communication and integration between the frontend and backend systems.
●Utilize your expertise in debugging and browser tools to troubleshoot issues and fine-tune performance, ensuring our applications deliver optimal performance across different browsers.
●Leverage your proficiency in Vue.js to structure containers, components, and flows, creating a well-organized and scalable frontend architecture.
●Your expertise in CSS layout and semantic HTML will contribute to a visually appealing and user-friendly interface.
●Experience with cross-browser support and responsive web design (RWD) is highly valued.
●Familiarity with build procedures and configuration to support different staging environments will be advantageous in ensuring smooth deployment and testing processes.
Requirements:
●Possess a minimum of 4 years of frontend development experience, demonstrating your deep understanding of frontend technologies and best practices.
●Proficiency in at least one of the following frameworks: Vue.js, Vuex, React.js, or Redux, showcasing your ability to develop robust and scalable web applications.
●Strong command over ES6, HTML5, CSS3, and CSS preprocessors such as Less or Sass, enabling you to create clean and maintainable code.
●Exhibit self-motivation, proactivity, and organizational skills.
●Your positive attitude and adaptability to a fast-paced environment will contribute to a thriving team dynamic.
●Experience with development tools like element inspector, network monitor, JS profiler, and framework debug tools will aid in efficient debugging and optimization.
●Previous experience in developing web applications that cater to a large user base and deliver quick and responsive frontends will be highly regarded.
3/21
About the Opportunity:
We are looking for talented and motivated individuals to join a dedicated and diverse team in building up an exciting new product. You will be working with our crypto backend expert team and cooperating with resourceful PJM & PDM teams. We offer a fantastic culture and great career prospects.
Responsibilities
●Collaborate with team members on designing, developing, and unit-testing new features and modifications
●Design data structures and utilize appropriate design patterns to model and Implement business logic
●Document source code and generate readable API documentations
●Master software engineering tools like Git, Jenkins, and Maven
Requirements
●Strong Java skills with at least 2 years of professional experience in Java development
●Proficiency in JVM-based framework technologies such as SpringBoot, Jersey, Ktor
●Experience with Git, GitLab CI, and Maven
●Proficiency in distributed architecture concepts
●Experience with event-driven systems, such as message queues (MQ) and Kafka
●Familiarity with cache stores, specifically Redis
●Proficiency in various data structures and Java concurrency
●Nice to have: Kotlin, JavaScript, or Python
●Experience in crypto/blockchain/Web3/trading is a significant advantage
●Proficient in working with relational databases and SQL
●Positive attitude and ability to thrive in a fast-paced environment
●Independent contributor with excellent communication skills for effective teamwork
●Strong problem-solving abilities
Perks & Benefits
●Competitive total compensation package
●Various team building programs and company events
●Comprehensive healthcare schemes for employees and dependents
●And many more! Apply and let us tell you more!
3/16
About the Opportunity:
We are seeking Talent Acquisition professionals at various levels (Senior Associate, Assistant Manager, Manager) to join our dynamic team in the evolving crypto, Web3, and blockchain industry. The successful candidates will bring recruitment expertise, contributing to our organizational success. This is an excellent opportunity for individuals looking to advance their careers in a fast-paced, innovative environment.
Responsibilities:
Senior Associate:
● Manage full recruitment cycles from sourcing to offer negotiation for crypto and blockchain roles.
● Conduct interviews, assessing candidates based on skills, experience, and cultural fit within a tech-driven environment.
● Lead recruitment projects, including diversity and employer branding initiatives tailored to the crypto community.
● Utilize direct sourcing to engage passive candidates in blockchain and tech markets.
● Conduct market mapping to analyze industry talent pools and competitor recruitment strategies.
● Analyze recruitment metrics to refine strategies and align with industry trends.
Mentor junior team members on best practices in sourcing and interviewing.
Assistant Manager:
● Develop and implement strategic recruitment plans aligning with company goals and crypto/Web3 demands.
● Work closely with hiring managers to craft job descriptions that attract top candidates.
● Enhance the candidate experience, including onboarding processes suited to the industry's dynamic nature.
● Train and support the team on advanced sourcing techniques for technical and specialized blockchain roles.
● Use market mapping to track talent acquisition trends and maintain a strong candidate pipeline.
● Address complex recruitment inquiries and escalations using industry knowledge.
Manager:
● Oversee high-impact recruitment projects driving growth in the blockchain space.
● Develop and manage relationships with vendors and agencies specializing in crypto and tech talent.
● Analyze labor market trends in the crypto/Web3 sector, adjusting strategies to attract top talent.
● Implement direct sourcing strategies, building a strong industry network.
● Provide leadership with strategic insights on talent acquisition and workforce planning.
● Foster a culture of continuous improvement, promoting innovative recruiting practices.
Requirements
● Bachelor’s degree in HR, Business Administration, or a related field.
● Experience in talent acquisition or recruitment, preferably within tech, crypto, or blockchain.
● Strong knowledge of recruitment processes, tools, and best practices in tech and blockchain.
● Proficient in applicant tracking systems (ATS) and HR software.
● Excellent communication and interpersonal skills, with the ability to influence stakeholders in a tech-driven environment.
● Analytical mindset, capable of interpreting data and making informed decisions.
● Proven ability to lead projects independently and collaboratively in a fast-paced, innovative setting.
Nice to Haves
● Corporate recruitment experience is a plus.
● Software industry recruitment experience is a plus.
● Experience in recruitment projects or employer branding is a plus.
3/16
About the Opportunity:
We are looking for a Personal Assistant for the C-Suite Team! This position will provide exceptional administrative support to senior management, ensuring smooth and efficient day-to-day operations, as well as facilitating and coordinating with priority clients.
Location: Based in Taipei, with potential travel to Hong Kong and Singapore
Responsibilities:
● Enhance senior management's efficiency by managing schedules, meetings, and priorities effectively.
● Coordinating with executive and high net worth clients.
● Develop logical and well-structured work schedules, and track action items.
● Manage complex calendars, including professional meetings, conferences, personal appointments, and travel arrangements such as flights, accommodations, and transportation.
● Ad-hoc operational support such as party and event planning, budget tracking, employee activities, purchasing, and more
Requirement:
● Mandarin Chinese + English (Both at proficient working level)
● Exceptional interpersonal skills, with the ability to interact effectively with senior management
● Strong cross-departmental communication skills, fostering collaboration
● Flexible and adaptable, work styles and work schedules
● Multitask in a fast-paced environment.
● Proficiency in MS Office and other relevant tools.
Perks & Benefits
● Competitive total compensation package.
● Various team-building programs and company events.
● Comprehensive healthcare schemes for employees and dependents.
● And many more! Apply and let us tell you more!
3/16
About the Opportunity:
At Payment Team, we are redefining the future of payments. With over three years of experience connecting fiat to fiat payment processors, we have established ourselves as a trusted leader in payment aggregation. Our mission goes beyond providing secure and stable payment services; we’re also committed to delivering innovative on/off-ramp solutions that bridge traditional and digital payment ecosystems.
At BTSE Payment Solutions, Customer Success sits at the nexus of our sales, product, and marketing teams helping to drive company growth and define the future of digital finance. Just like Lego blocks, what our customers build with Payment Solutions is much more than the sum of its parts. No team knows this better than our Customer Success Managers, who act as consultative business partners to our largest customers, serving as a bridge between their needs and our product.
As a Partnerships & Business Development Manager on the Payment team, you will work closely with our largest clients. Each client has unique needs and you will act as a trusted business advisor, helping them effectively leverage our product to drive impact in mission-critical areas of their organization and transform the way they engage with traders.
Responsibilities:
As a Partnerships & Business Development Manager, you'll be the point-person responsible for a portfolio of our largest strategic customers.
● Drive adoption, growth, and retention of our customers by building trusted relationships and delivering the maximum value of the product
● Use touch-points, such as Business Reviews, to learn about their business priorities and guide them on how to leverage the Payment Solutions best
● Evangelize new enterprise products for the customer, helping them to deepen and expand their usage of our Payment Solutions
● Use your deep Payment Solutions product knowledge to onboard and lead new enterprise customers to value
● Simultaneously manage multiple customers who are at different points on the customer lifecycle
● Identify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepen Payment Solutions proficiency
● Serve as the voice of the customer internally by engaging in internal product discussions, translating customer usage and feedback into actionable insights
Requirements:
● You have a minimum of 2+ years of direct client management experience, ideally in a Customer Success, Account Management, or Sales role at a B2B technology company.
● Interest in Crypto/Web3 is a must, experience in centralized exchange business a plus.
● You have a track record of delivering value to complex customers with large employee bases
● You thrive by building long-term relationships and partnering with a range of stakeholders including business, technical, and executive teams
● You are consultative and are able to navigate the complexities and needs of clients across industry and lifecycle
● You are a teacher at heart with the ability to distill technical or complex systems into simpler concepts to empower customers
● You execute with excellence and have a deep track record of creating a significant impact for your customers
● You are a resourceful and creative problem solver, never losing sight of the “why” behind the “what”
● Strong strategic thinking and analytical reasoning.
● Hubspot, salesforce, or other CRM experience preferred.
● Exceptional communication skills and ability to think critically about data requests across the entire organization.
Perks & Benefits
● Competitive total compensation package
● Various team-building programs and company events
● Comprehensive healthcare schemes for employees and dependants
● And many more! Apply and let us tell you more!
3/16
About the Opportunity:
Looking for a career in crypto?? Crypto always starts with an exchange and what better place to learn than working for an Exchange that provides B2B solutions for companies, startups and Enterprises. We are looking for entrepreneurial individuals who love figuring out how to solve problems - self-starters who are passionate about the crypto industry and are looking not only to grow as an individual but join a hyper-growth exchange for this next cycle. The role is primarily a hunting role, looking to establish new partnerships, joint ventures and sales for BTSE. You will be part of the Enterprise Solutions team who primarily go to market with 3 major products: a White-Label Exchange, Wallet and crypto payment system. You will be the face of BTSE, going to events, connecting with B2B customers and building our ecosystem of partners and companies.
Responsibilities:
● Prospecting: you will be going to crypto events/conferences to find new partners and customers and introduce BTSE to them and see how we can collaborate
● Discovery: understanding what the customers need and being able to wear different ‘hats’ depending on the type of customer, personality and business you are able to speak with different levels, cultures and tailor your conversation
● Build your own book of business and pipeline of customers; understand how to move each customer onto the next step and eventually closing deals
● Identify ways to reach more customers; through events, cold prospecting/emails/using LinkedIn and referrals to capture market shares
● Working closely with the technical team to solve problems and create customized solutions for the client.
Requirement:
● Native/fluent in English comfortable to give presentations
● You’re hungry. Experience is not everything and we’re looking for teachable hard working individuals who want to grow with us
● Able to work independently under pressure in a fast-paced environment
● Able to figure things out on their own with an entrepreneurial mindset
● Take initiative, ownership and execute based on goals and guidance
● Comfortable walking up to a stranger and striking a conversation
Nice to Haves
● The ability to work independently with little supervision
● Multi-lingual
● Able to travel and attend conferences and events
● Experience working in crypto with other exchanges or White-Label providers B2B sales experience at startups
Perks & Benefits
● Competitive total compensation package
● Various team-building programs and company events
● Comprehensive healthcare schemes for employees and dependants
● And many more! Apply and let us tell you more!
3/16
About the Opportunity:
At BTSE Enterprise Solutions, Customer Success sits at the nexus of our sales, product, and marketing teams helping to drive company growth and define the future of digital finance. Just like Lego blocks, what our customers build with BTSE Enterprise Solutions is much more than the sum of its parts. No team knows this better than our Customer Success Managers, who act as consultative business partners to our largest customers, serving as a bridge between their needs and our product.
As a Customer Success Manager at BTSE Enterprise Solutions you will work closely with our largest clients. Each client has unique needs and you will act as a trusted business advisor, helping them effectively leverage our product to drive impact in mission-critical areas of their organization and transform the way they engage with traders.
Responsibilities:
As a Strategic Customer Success Manager, you’ll be the point-person responsible for a portfolio of our largest strategic customers.
● Drive adoption, growth, and retention of our customers by building trusted relationships and delivering the maximum value of the product
● Use touch-points, such as Business Reviews, to learn about their business priorities and guide them on how to best leverage the BTSE Enterprise Solutions platform
● Evangelize new enterprise products for the customer, helping them to deepen and expand their usage of BTSE Enterprise Solutions
● Use your deep BTSE Enterprise Solutions product knowledge to onboard and lead new enterprise customers to value
● Simultaneously manage multiple customers who are at different points on the customer lifecycle
● Identify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepen BTSE Enterprise Solutions proficiency
● Serve as the voice of the customer internally by engaging in internal product discussions, translating customer usage and feedback into actionable insights
Requirements:
● You have a minimum of 4+ years of direct client management experience, ideally in a Customer Success, Account Management, or Sales role at a B2B technology company.
● Interest in Crypto/Web3 is a must, experience in centralized exchange business a plus.
● You have a track record of delivering value to complex customers with large employee bases
● You thrive by building long-term relationships and partnering with a range of stakeholders including business, technical, and executive teams
● You are consultative and are able to navigate the complexities and needs of clients across industry and lifecycle
● You are a teacher at heart with the ability to distill technical or complex systems into simpler concepts to empower customers
● You execute with excellence and have a deep track record of creating a significant impact for your customers
● You are a resourceful and creative problem solver, never losing sight of the “why” behind the “what”
● Strong strategic thinking and analytical reasoning.
● Hubspot, salesforce, or other CRM experience preferred.
● Exceptional communication skills and ability to think critically about data requests across the entire organization.
Perks & Benefits
● Competitive total compensation package
● Various team-building programs and company events
● Comprehensive healthcare schemes for employees and dependants
● And many more! Apply and let us tell you more!
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. BTSE is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
3/21
Responsibilities:
●Implement and manage cloud infrastructure
●Design and maintain CI/CD pipelines and automation tools
●Set up and manage cloud monitoring and observability systems
●Build dashboards, alerting systems, and automated remediation workflows
●Optimize cloud environments for performance and scalability
●Implement cost-saving mechanisms and monitor cloud spending
●Design and maintain disaster recovery and backup strategies
●Document cloud architectures, CI/CD pipelines, and operational procedures
●Collaborate with cross-functional teams to ensure cloud systems meet business needs
Requirement:
●3+ years of experience in SRE, DevOps, cloud engineering, or related roles
●1+ years in programming with Java, Python, or Node.js
●Strong experience with AWS, Docker, EKS and Kubernetes
●Proficiency with CI/CD tools like GitLab CI and ArgoCD
●Experience in automating infrastructure with Terraform and Ansible
●Solid understanding of GitOps and versioning control work flow
●Strong knowledge of cloud monitoring tools like CloudWatch, OpenSearch, EFK,Prometheus and Tracing Tools
●Strong troubleshooting and problem-solving skills
●Self-driven, proactive, and focused on continuous improvement
3/12
About the Opportunity:
We are seeking an experienced and dynamic Senior Infrastructure Cloud Engineer (Solution Architect) to lead the design, implementation, and optimization of robust and scalable cloud infrastructure solutions. The ideal candidate will have extensive expertise in Amazon Web Services (AWS) and proven experience in managing and mentoring teams.
Responsibilities:
●Develop, design, and implement scalable, secure, and cost-effective cloud solutions with a primary focus on AWS.
●Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
●Lead efforts in application modernization, including migrating legacy systems to the cloud and implementing microservices architectures.
●Lead infrastructure automation initiatives using tools like Terraform or Ansible.
●Implement best practices for CI/CD pipelines, monitoring, and security in the cloud.
●Mentor team members on cloud architecture and best practices, fostering a culture of continuous improvement.
●Conduct periodic performance analysis and fine-tune systems for cost-efficiency and effectiveness.
Requirement:
●7+ years of experience in IT infrastructure, cloud architecture, or related roles, with at least
●4+ years of hands-on AWS experience.
●2+ years in programming with Java, Python, or Node.js.
●1+ years of proven experience managing and mentoring teams or projects.
●Strong expertise in AWS services, architecture, and best practices.
●Proficiency in Terraform for infrastructure as code.
●Strong understanding of system monitoring, logging, and alerting tools.
●Solid knowledge of DevOps practices, CI/CD pipelines, GitOps workflows and containerization tools like Docker, Kubernetes, Helm, ArgoCD, Istio.
●Familiarity with networking concepts and security best practices.
●A proactive work attitude with the ability to take initiative and drive projects forward.
●Excellent problem-solving and communication skills.
Nice to Haves:
●AWS certifications (e.g., AWS Certified Solutions Architect – Professional).
●Experience with hybrid cloud environments and multi-cloud strategies.
●Experience with GitLab CI and Ansible.
●Knowledge of PostgreSQL and NoSQL systems and query optimization.
3/16
About the Opportunity:
As an Operations Specialist, you will be responsible for understanding all clients'/suppliers' needs. Your main tasks will be:1) Accurately identify which clients/suppliers can do what type of deals.2) Broadcast the requested quote to all relevant Groups within a short time.3) Record all potential deals.
Responsibilities:
● Provide satisfied service experience to clients actively & passionately.
● Deal with the query and solve the issues from clients through multi-channels such as mail, and social media.
● Collect the requests and opinions from clients and feedback to relevant Groups.
● Audit the qualification of the applied clients.
Requirement:
● Able to deal with complicated tasks.
● Conscious of providing good customer experience. Able to deal with complex situations calmly.
● Sensitive to track the progress of tasks spontaneously.
● Team player. Able to collaborate with cross-groups effectively.
● Possess good logic and excellent communication skills.
● Mid level in English.
Perks & Benefits
● Competitive total compensation package
● Various team-building programs and company events
● Comprehensive healthcare schemes for employees and dependants
● And many more! Apply and let us tell you more!
3/21
About the opportunity:
We are seeking a highly skilled Senior Product Designer to join our team. As a Senior Product Designer, you will play a crucial role in aligning our mobile app design with product strategies and roadmaps. Your expertise in UI/UX design, along with your experience in app and web design, will be essential in driving the success of our mobile app.
Responsibilities:
1. Collaborate closely with product managers and stakeholders to translate business requirements into user-centric design goals.
2. Deliver end-to-end design solutions, and work closely with the development team to ensure the design meets the expected goals.
3. Maintain and update existing design systems and templates, ensuring consistency and quality across all platforms.
4. Analyze feedback to identify areas for improvement and propose comprehensive solutions to enhance the user experience, ensuring that user needs are effectively addressed.
Qualifications:
1. 4-5 years of experience in UI/UX design, with a focus on trading platforms, fintech related applications.
2. Clear understanding of UI/UX design principles and design systems, along with a user-centered mindset.
3. Ability to thrive in a fast-paced working environment, quickly adapting to changes and driving product progress through continuous iteration.
4. Good communication skills and a collaborative mindset, capable of effectively facilitating cross-departmental teamwork.
5. Proficiency in Figma and Adobe Creative Suite.
Nice to haves:
1. Experience of user research and usability testing.
3/21
About the Opportunity:
Primary task is to provide quality customer support including its multi-currency digital assets exchange and derivatives platform's global users through its available
online communication support channels. Critical tasks include observance of proper Know-Your-Customer (KYC) verification process for corresponding financial transactions in any applicable currency (crypto and/or fiat); timely and appropriate handling of fraud-related investigations and chargeback reports in coordination with the Compliance team, among other highly sensitive account related information and managing VIP accountholders, mutual onboarding partners and white label clients' customer support needs.
The Sr. Customer Service Officer may be tasked to handle market specific support channels which may include, but is not limited to, proprietary payment gateway channels with market specific language-based skills and proficiency requirements, among others.
He / She may also, from time to time, be tasked to act as the officer-in-charge when the Business Manager and/or Customer Support Head is unavailable. This task includes management of the customer support teams' day-to-day operations; representing the CS team on relevant discussions, meetings, or any other applicable gatherings where CS participation is required; proper and timely escalation of critical issues; carrying out duly authorized decisions and managing the CS team's daily performance.
Duties & Responsibilities:
• Manage and handle new and existing client on-boarding and identity verification (KYC)
needs as applicable
• Assist with exchange platform customer concerns, requests, queries through available
communication channels (support email / CRM system / live chat / social media /
community channels / messaging apps (official TG, Whatsapp, Discord etc.)
• Monitor, review, and process merchant payments accurately within the agreed service
level as applicable
• Trouble shooting and coordination with internal support and team members to handle transaction related issues
• Coordination with internal support and team members to handle transaction related issues
• Co-manage the team's daily tasks and performance with the CS Head
• Handle special tasks that may require additional KYC screening for VIP, OTC, white label and/or mutual on-boarding partners; Co-manage high level customer support needs with the Sr. Customer Service Officer and/or CS Head
• Build up FAQ, SOP, KB, Confluence for any new coming features and updates as required
• Perform other tasks and duties to be assigned by Supervisor
Desired Qualifications:
• Proficient in verbal and written English language (and/or any market-based language proficiency requirement)
• Good soft skills and attitude (Courtesy, Interpersonal Skills, Positive/Proactive Attitude etc.)
• Capacity for independent thinking, i.e. for finding ways to & resolve new problems or improving our services on your own and share it with team members
• With at least 2 years Customer Service / BPO experience
• Working Knowledge on computers
• Willing to work in a rotational schedule
• Willing to work from home or at the office/business site as needed
• Bachelor's degree or equivalent is an advantage
3/21
About the Opportunity:
The QA engineer will play a pivotal role as a valued member of a collaborative Scrum team. Working in close partnership with Developers, Product Managers, and Project Managers, the QA engineer will be instrumental in ensuring that assigned projects not only meet but exceed customer expectations in terms of quality and timely delivery. Our ideal candidate is a dynamic self-starter with a keen enthusiasm for learning and a genuine passion for delivering exceptional quality assurance. We warmly invite you to leverage your extensive prior experience to contribute to the team's shared growth and success.
Responsibilities:
1. Assist in system testing of new applications and existing software to ensure they meet design specifications.
2. Perform regression testing of new applications and existing software enhancements to identify any possible impacts caused by changes.
3. Assist in maintaining and managing manual or automated scripts and test databases.
4. Design, write, execute, and maintain tests for web application and platform APIs.
Evaluate specification, requirements, and technical design documents to provide prompt and valuable feedback.
5. Record test results and follow up with fault report cases, cooperating closely with related engineers.
6. Assist in the verification and evidence of reproduction of any reported faults in existing software.
7. Ensure all work produced meets customer requirements before being released for internal approval.
8. Ensure all work meets the guidelines and standards defined for the team and the company.
9. Involve in the development stage and stay up-to-date with new testing tools and test strategies.
Requirements and Skills:
1. Experience in a variety of testing types, including Application Testing, System Testing, Mobile Testing.
2. At least 2 years of QA experience and 1 year of experience in blockchain testing will be a huge plus.
3. Technical background with understanding and/or hands-on experience in software development and web technologies.
4. Knowledge about different types of testing methods, including Function, Integration, Regression, Stress, and API testing.
5. Experience using testing tools such as Jmeter, Fiddler, Postman,adb logcat, charles, etc.
6. Experience working in an agile environment.
7. Strong organizational skills, including attention to detail and multi-tasking abilities.
8. Excellent communication and teamwork skills.
9. Proficiency in analyzing faults and bugs found.
10. [Optional]
-Familiar with app automation framework, ex : appium, Katalon, espresso or Xcode, etc.
-Familiar with python , javascript or others.
-Experience in API automation development.
-Familiar with Android and iOS mobile platform.
3/21
About This Role
We are looking for a Treasurer In this role, you will be responsible for managing the protection of company funds, anticipating the company's borrowing needs, and preparing financial reports. You will also be required to advise on loans or liquidity investments and ensure the company has sufficient funds to cover operational costs and capital investments.
What you will need to do
• Monitor and manage the organization's bank relationship and liquidity.
• Daily cash management and company liquidity, including Managing foreign currencies and crypto currencies exposure and payments and managing Crypto Wallet
• Foreign exchange risk management and development of foreign exchange risk mitigation strategies.
• Crypto currency risk management and development of crypto currency risk mitigation strategies
• Forecasting of medium and long-term funding and hedging requirements (if applicable).
• Debt facilities management if required.
• Analyze various scenarios and risks and propose the best solutions.
• Co-work with settlement for clearing bank transit accounts.
• Co-work with operation for opening and managing accounts
What you need to have
• Strong understanding of financial markets, financial instruments and debt instruments.
• Knowledge of banking relationships and covenants.
• Understanding and experience of treasury accounting including FX, liquidity, cash flow and various financial instruments.
• Appropriate handling of sensitive information.
• Excellent time management and organizational ability.
• Team player with the ability to communicate and coordinate with multiple parties.
• Intermediate to advanced computer software skills, including Excel and other accounting packages.
• Have experience in cryptocurrency, like API and different crypto wallet management and crypto trading.
★ Shift differential provided (夜班每月額外輪班津貼 NTD 10,000)
此份職務為配合全球交易市場, 若能獨立作業後 (約入職1-3個月)，時間為12am-9am，能夠遠距工作，無論天數，會有額外一萬元輪班津貼。
輪夜班的意願、頻率和每月天數，皆為團隊成員和用人主管討論後再決定。
3/12
About the Opportunity:
We're seeking a highly motivated and experienced Data Engineer to join our growing team at BTSE. You will play a critical role in designing, implementing, and maintaining our data infrastructure, with a focus on cloud-based solutions. You will work closely with the Senior Data Engineer to ensure the efficient and reliable delivery of data to support various business needs.
Key Roles & Responsibilities:
●Design, implement, and maintain data infrastructure, including cloud-based solutions (AWS preferred).
●Develop and optimize ETL pipelines for performance, scalability, and reliability.
●Collaborate with the Senior Data Engineer to ensure data quality and integrity.
●Explore options to upgrade and replace existing systems to improve efficiency and reduce manual effort.
●Proactively identify and resolve data-related issues.
●Stay up-to-date with the latest data engineering technologies and best practices.
Qualifications:
●Bachelor's degree in Computer Science, Information Technology, or a related field.
●3+ years hands on experience in cloud technology and data engineering.
●Working experience in GIT, GitLab
●Strong knowledge of database design principles, backup and recovery strategies, security best practices, and performance tuning techniques.
●Proficiency in database management systems such as MySQL, PostgreSQL, Oracle, or SQL Server.
●Solid experience with cloud-based database services (e.g., AWS RDS, Azure SQL Database) is preferred.
●Excellent analytical and problem-solving skills.
●Strong communication and interpersonal skills.
●(Mandatory) : Able to independently hit the ground running with development tasks.
3/21
About The Role
We're looking for a Sr. Business Operations Associate to join our growing team. Are you an aspiring Fintech Professional looking to broaden your skill-set at a fast-growing company? If so, we'd love to meet you!
The Sr. Business Operations Associate is responsible for structuring and optimizing the internal business operations processes. In the Nogle Business Operations team, you will be working with front office, technology team, and global operations team to study, define, and execute the optimal process improvement plans. You will also be in the key role of driving and monitoring new project launches to support our business needs and make sure the operationalization plan is executed without hurdles.
What You Will Be
1. A strategic partner to the Chief Operating Officer to support the growth and optimization of Nogle fintech and cryptocurrency business verticals across the world, translating business goals into team-level strategies and execution plans.
2. An important cross-functional influencer to collaborate with many teams that do not directly sit in the same location as you, but are critical to the successful execution of your plan, including Business Development, Product Management, Technology, Customer Service, Financial supports, Marketing and many more.
3. A competent, decisive, and optimistic team player with the potential to be a future leader of the operation project team that can rally many stakeholders to achieve a shared business goal.
What you will do
1. Initiate and manage internal projects, such as creating or redesigning internal processes to address customer and employee pain points and improve business efficiency.
2. Create monitoring processes with internal stakeholders to ensure business operations is functioning well across different teams to provide good quality of service to customers.
3. Work with different stakeholders to make sure new projects/products are delivered with good quality within a committed timeline.
4. Drive and provide regular updates to the leadership council on the overall business roadmap, project status, business targets, achievements, etc.
5. Design new business operations structure and work with various functional teams to firm up the corporate strategy by leveraging data of user behaviors, trading behaviors, macro and industry insights.
6. Monitor and study the overall fintech industry development and to work with the business development team to explore new opportunities.
What you will need
1. At least 5 years of work experience, including time spent in product management, project management, business operation office, or other relevant experience in fast fast-moving environment.
2. Fluency in both English and Mandarin in reading, writing, and speaking is required.
3. Strong logical thinking capability to consume information and develop constructive and detailed project execution plans to solve real business problems.
4. Project management skills to interact with different stakeholders, to collect information, build up frameworks, and follow through the execution and monitoring of outcomes.
5. Strong presentation skills and the ability to clearly communicate with stakeholders, leadership team, and coworkers are crucial.
6. Passionate in the financial technology industry and are eager to take on new challenges to adopt market trends.
7. Appetite to take smart risks in a fast-moving fintech business environment.
8. Team player who doesn’t mind rolling up your sleeves to do the day-to-day work.
9. Experience in fintech industry, such as payment or cryptocurrency is a plus.
10. Experience of implementing BI tools, such as Tableau, Google Data Studio, or Power BI is a plus.
11. Education in business administration or the relevant experience is a plus.
3/21
About the Opportunity:
We are looking for talented and motivated individuals to join a dedicated and diverse team in building up an exciting new product. You will be working with our crypto backend expert team and cooperating with resourceful PJM & PDM teams. We offer a fantastic culture and great career prospects.
Responsibilities
-Collaborate with team members on designing, developing, and unit-testing new features and modifications
-Design data structures and utilize appropriate design patterns to model and Implement business logic
-Document source code and generate readable API documentations
-Master software engineering tools like Git, Jenkins, and Maven
Requirements and Skills
-Degree in CS or equivalent field
-At least 5yr+ of professional experience in Java development
-Experienced in crypto/blockchain/Web3 is a big plus
-Must be proficient in Java; nice to have: javascript, python or golang
-Proficient in Java application framework technology (eg. Jersey)
-Proficient in in various data structures and Java concurrency
-Proficient in working with relational databases and SQL
-Positive attitude and willingness to work in a fast-paced environment
-Independent contributor with good communication skills for teamwork
-Strong problem-solving skills
3/21
About the Opportunity:
We are seeking an experienced and strategic Senior Product Manager to drive collaboration between the Product and Marketing teams. In this role, you will play a key part in aligning product strategies with marketing initiatives to ensure a seamless product launch, exceptional user experience, and market success. You will focus on building bridges between departments, leveraging customer insights, and delivering impact results.
Responsibilities:
Product Strategy & Marketing Alignment
●Develop and execute product roadmaps that align with marketing strategies and organizational goals.
●Collaborate with marketing teams to craft go-to-market strategies, including positioning, messaging, and launch plans.
●Translate market trends, competitive insights, and customer feedback into product requirements.
Cross-functional Collaboration
●Act as the primary liaison between Product and Marketing teams, ensuring open communication and mutual understanding.
●Partner with design, engineering, and data teams to implement features that support marketing campaigns and enhance user engagement.
●Manage the feedback loop to ensure that user insights collected through marketing efforts inform product development.
Performance Tracking & Optimization
●Monitor key performance indicators (KPIs) for product and marketing initiatives, including user acquisition, retention, and satisfaction metrics.
●Conduct post-launch analysis to identify opportunities for product improvement and marketing optimization.
●Champion a culture of data-driven decision-making and continuous improvement.
Requirement:
●Bachelor’s degree in Business, Marketing, Computer Science, or a related field;
●MBA or equivalent is a plus.
●5+ years of product management experience, with a strong emphasis on collaboration with marketing teams.
●Proven track record of leading successful product launches and marketing initiatives.
●Strong understanding of customer lifecycle management and marketing channels.
●Exceptional communication, presentation, and stakeholder management skills.
Preferred:
●Experience in crypto industry.
●Experience in crafting and delivering go-to-market strategies.
3/12
About the Opportunity:
We are looking for a Senior Product Manager. This role requires a strong background in the crypto industry and a proven ability to customize solutions for clients and licensed entities. You will collaborate closely with Business Development (BD) and Account Management (AM) teams to define SOPs and drive process enhancements.
Responsibilities:
●Lead product customization clients, ensuring tailored solutions that meet business needs.
●Work closely with BD and AM teams to establish standard operating procedures (SOPs) and optimize workflows.
●Gather and analyze customer requirements to define product road maps and feature development.
●Collaborate with cross-functional teams, including engineering and design, to execute product strategies.
●Monitor market trends, competitor offerings, and regulatory changes to keep our B2B solutions competitive.
●Define key product KPIs and ensure continuous improvement based on data-driven insights.
Requirement:
●6+ years of experience in product management, with at least 3 years in B2B solutions.
●Must have experience in the crypto industry, preferably in B2B or enterprise-level products.
●Strong understanding of white-label solutions and licensed entity customization.
●Experience working closely with BD/AM teams to develop SOPs and process improvements.
●Excellent communication and stakeholder management skills.
●Ability to work in a fast-paced, evolving environment with a proactive and problem-solving mindset.
Preferred:
●Experience in trading platforms, DeFi, or blockchain technology.
●Familiarity with regulatory requirements for crypto businesses.
●Technical background or experience working with engineering teams is a plus.
3/12
About the Opportunity:
As a (Sr.) Product Manager, you will lead the product lifecycle from concept to launch, ensuring quality results and feature adoption. You will recommend product features, develop and launch new products, and work closely with R&D, marketing, and business teams. Your role involves analyzing product performance and strategizing market and customer approaches. The ideal candidate has over 3 years of experience in product development/management, including at least 1 year in the crypto industry, a graduate degree in engineering, business management, or marketing, and strong communication and collaboration skills. Experience with APP product management and web technologies is a plus.
Responsibilities:
●Define and drive the product vision and strategy for trading platforms, ensuring alignment with business objectives.
●Collaborate with cross-functional teams, including engineering, design, and marketing, to deliver innovative trading products that meet user needs.
●Analyze market trends, customer feedback, and competitor products to continuously improve the trading experience.
●Oversee the end-to-end product development lifecycle, from ideation to launch, ensuring timely delivery and quality.
●Monitor key product metrics and use data-driven insights to make informed decisions and optimize product performance.
Requirement:
●3+ years of experience in product management, preferably in financial services, fintech, or trading platforms.
●Strong understanding of trading concepts, financial markets, and trading products (e.g., stocks, futures, options, cryptocurrencies).
●Excellent analytical skills with the ability to interpret complex data and make strategic product decisions.
●Proven ability to manage multiple stakeholders and work collaboratively in a fast-paced environment.
●Strong communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
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