聯美環球有限公司

一、工作內容: 1.作為社群策略的信賴合作夥伴，提供最佳實踐建議，並推動社群創新。 2.與全球的營銷經理和銷售團隊協作，提升我們在不同市場上的社群媒體影響力。 3.制定內容日曆，旨在吸引新客戶、維護品牌聲譽，並支持其他業務活動。 4.管理自有社群渠道，包括但不限於 Facebook、Instagram、LinkedIn、X/Twitter 和 TikTok。 5.在所有社群媒體渠道上擁有經驗證明的報告能力。 6.制定創作者/影響者策略，並代表公司與創作者/影響者聯繫。 二、需要具備的能力和條件: 1.經驗要求：具備在一線品牌和/或代理機構從事社群媒體工作的經驗。 2.工具熟練度：精通社群監控、報告和研究工具。 3.語言能力：具有良好的英文和日文寫作能力，能夠清晰表達有關社群媒體的一切事務。 4.細節導向：高度關注細節，確保所有社群活動準確執行。 5.外匯經驗及付費社群經驗：具備外匯和/或付費社群經驗者優先，但不是必須條件。 三、加入的額外要求: 1.社群分析能力：能夠根據數據和監控結果撰寫詳盡報告，並制定行動計劃來優化社群策略和表現。 2.創意協作能力：擅長與創作者和影響者合作，制定具吸引力的創意合作策略。 3.跨平台經驗：在多個社群媒體平台上擁有豐富的管理經驗，能夠根據不同市場的特性進行調整與創新。 4.品牌推廣能力：具備維護品牌聲譽和提升品牌知名度的能力，特別是在競爭激烈的社群環境中。 What you will be doing: • Act as a trusted partner when it comes to social strategy, best practice and social innovation. • Working with marketing managers and sales around the world to improve our presence on social media across different markets. • Develop content calendars aimed at recruiting clients, maintaining our brand reputation as well as other business initiatives. • Moderate owned social channels including but not limited to Facebook, Instagram, LinkedIn, X/Twitter and TikTok • Proven reporting track record across all social media channels • Craft creator/influencer strategies and liaise with creator/influencers on behalf Who you are: • Previous social media experience working with top tier brands and/or agencies. • Proficiency with social listening, monitoring, reporting and research tools. • Strong written skills in English and Japanese and the ability to articulate all things social • Have great attention to detail • FX and/or paid social experience is a nice to have (but not essential)

一、工作內容: 1.作為信賴的合作夥伴，負責制定和維護媒體成長策略，並確保遵循最佳實踐。 2.與內部營銷團隊和代理合作夥伴協作，以提高廣告表現，確保其符合業務目標。 3.與活動經理合作，確保媒體計劃準確並專注，包括廣告排期、資產數量及預算分配。 4.確保代理團隊在社交渠道、展示廣告、搜尋引擎、聯盟行銷等平台的廣告表現符合標準。 5.能夠撰寫簡潔的報告，並制定行動計劃來解決弱點和改進空間。 6.根據業務目標和期望的 KPI 提出預算建議並進行優化。 二、需要具備的能力和條件: 1.經驗要求：具備在代理商或內部的績效行銷經驗。 2.工具熟練度：精通 Meta 的廣告工具套件、Google、AdRoll 等平台。 3.語言能力：具有良好的英文和日文寫作能力，能夠清晰表達有關績效媒體的內容。 4.細節導向：高度關注細節，確保在制定和執行媒體策略時沒有疏漏。 5.外匯經驗：具備外匯經驗者優先，但不是必須條件。 三、加入的額外要求: 1.分析與報告能力：能夠根據數據和 KPI 撰寫深入分析報告，並制定清晰的行動計劃，改善廣告效能。 2.預算管理能力：具備制定與調整預算的能力，根據不同的業務目標進行最佳資源分配與優化。 3.跨平台經驗：在多種廣告渠道上有豐富的管理經驗，能夠根據各平台的特性進行最佳實踐調整。 What you will be doing: o Act as a trusted partner when it comes to creating and upholding media/growth strategy and channel best practice. o Working with the internal marketing team and agency partners to improve our the ad performance (and ensure that it’s in-line with our business objectives) o Work with campaign managers to ensure that media plans are razor sharp and focused (everything from flighting, to number of assets to the correct budget split) o Keep agency teams accountable when it comes to ad performance across social channels, display, search, affiliate and others o Ability to craft succinct reports and develop action plans to address weaknesses and areas of improvement. o Make budget recommendations and optimisations based on business objectives and KPIs desired. Who you are: o Previous performance marketing experience (at an agency or in-house) o Proficiency with Meta’s ad suite, Google, AdRoll and others o Strong written skills in English and Japanese and the ability to articulate all things performance media o Have great attention to detail o FX experience is a nice to have (but not essential)

一、工作內容: 1.具備外匯專業知識，能夠以簡單易懂的方式向交易新手解說，並針對有經驗的交易者進行深入講解。 2.為所有溝通渠道撰寫內容，包括但不限於網站、廣告材料、新聞稿和社交媒體。 3.維護品牌語調一致性，確保所有書面溝通中都體現品牌聲音。 4.編輯並校對內容，確保準確性、清晰度，並符合品牌指南。 5.運用數據驅動的洞察力（如 SEO 和社交趨勢）來優化內容決策。 二、需要具備的能力和條件: 1.學歷要求：擁有新聞學、英語、傳播或相關領域的學士學位（或同等學歷）。 2.寫作能力：擁有強大的編輯、校對和寫作能力。 3.經驗要求：至少五年以上的寫作及內容創作經驗，尤其專注於金融科技/外匯行業。 4.細節導向：高度關注細節，能夠在創作過程中保證內容的準確性。 5.額外加分：有交易經驗者尤佳，但非必須條件。 三、加入的額外要求: 1.數據分析能力：能夠分析市場數據、SEO、社交媒體趨勢，並根據這些洞察力撰寫出最佳內容。 2.多平台溝通能力：擁有跨平台撰寫與協作的經驗，能夠針對不同媒介（網站、廣告、社交媒體等）調整語氣與風格。 四、創新性思維：具備創意思維，能夠在品牌框架內進行創新寫作，吸引目標受眾。 ------------------------------------------------------------------------------------------ What you will be doing: • Be an FX expert and be able to articulate it in a simple manner for trading novices and at an advanced level for experienced traders. • Create written content for all communication channels including but not limited to the website, advertising material, press content and social media • Develop and maintain the brand's tone of voice consistently across all written communications • Edit and proofread copy for accuracy, clarity, and adherence to brand guidelines. • Utilize data-driven insights (such as SEO and/or social trends) to inform and optimize copy decisions. Who you are: • Bachelor's degree (or equivalent) in journalism, English, communications, or related discipline. • Strong editorial, proofreading, and writing skills. • At least 5 years' experience in writing, content creation, with a focus on the fintech/FX industry. • Have great attention to detail • Trading experience would be a bonus (but not essential)

職位簡介 我們正在尋找一位多才多藝且注重細節的營運分析師，要求具有英文和中文或者日文和中文的雙語能力，加入我們的團隊。該職位結合了客戶註冊、後台營運和經紀專案管理的職責。理想的應徵者應具有金融服務領域的經驗，深入了解合規要求，並能夠與團隊高效合作，確保流程順暢並提供卓越的客戶體驗。 主要職責 1.客戶註冊： 執行KYC（了解你的客戶）活動，包括PEP（政治曝光人物）和製裁篩檢，以確保符合監管標準。 2.營運支援： 準確處理客戶問題，確保符合公司政策和監管要求。 回應客戶諮詢，並及時更新交易資訊。 與內部和外部利害關係人協調，識別、分析並解決相關問題或異常情況。 處理複雜案例並根據需要將其上報到相關部門。 3.專案管理與SOP開發： 協助推出新產品、更新政策，並管理對各部門的影響。 建立、更新並分發入職、促銷和營運流程的標準作業程序（SOP）。 協調並支援旨在實現流程自動化和提高營運效率的專案。 組織並報告數據以追蹤關鍵績效指標，如入職量和活動效果。 4.跨部門協作： 與行銷、合規及其他部門合作，改善流程並提供無縫的客戶體驗。 加強營運團隊與其他利害關係人之間的溝通，收集回饋並優化工作流程。 協助培訓初級團隊成員並完善訓練教材。 其他：高度注重細節，具有出色的組織能力，致力於保持數據準確性；具備較強的協作和溝通能力，能夠有效與團隊合作；願意在必要時在國定假日工作。 About the Role We are seeking a versatile and detail-oriented Operation Analyst with bilingual proficiency in English and Mandarin to join our dynamic team. This role combines responsibilities across customer onboarding, back-office operations, and broker project management. The ideal candidate will have experience in financial services, a strong understanding of compliance requirements, and the ability to collaborate effectively across teams to ensure seamless processes and an exceptional client experience. Key Responsibilities 1. Onboarding: o Conduct KYC (Know Your Customer) activities, including PEP (Politically Exposed Persons) and sanctions screening, to ensure compliance with regulatory standards. 2. Operational Support: o in compliance with company policies and regulatory requirements. o Respond to client inquiries and ensure timely updates on transactions. o Coordinate with internal and external stakeholders to identify, analyze, and resolve related issues or abnormal situations. o Handle complex case types and escalate them to appropriate departments as needed. 3. Project Management and SOP Development: o Assist in launching new products, updating policies, and managing the impacts on various departments. o Create, update, and distribute Standard Operating Procedures (SOPs) for onboarding, promotions, and operational processes. o Coordinate and support projects aimed at process automation and operational efficiency. o Organize and report data to track performance metrics such as onboarding volume and campaign effectiveness. 4. Cross-Team Collaboration: o Collaborate with marketing, compliance, and other departments to improve processes and deliver a seamless client experience. o Strengthen communication between operational teams and other stakeholders, incorporating feedback to enhance workflows. o Assist in training junior team members and refining training materials. other • High attention to detail, excellent organizational skills, and a commitment to maintaining data accuracy. • Strong collaboration and communication skills, with the ability to work effectively as part of a team. • Willingness to work on public holidays as needed.