法商科法斯產物保險股份有限公司台灣分公司

Marketing Action Plan implementation: - Collaborate in the design and execute the Marketing Action Plan, including the action plan on CGS targets to be saturated. - Build the Market Intelligence in the CGS segment and update the reporting tool. Customer relationship management: - Personally contact and secure existing customers and their intermediaries for CGS accounts via regular and proactive communication. - Build strong customer relationships and create a sense of mutual trust and beneficial reliance with existing clients. - Make telephone calls and in-person visits and presentations to existing customers. - Provide good customer service by responding swiftly to queries and concerns from clients and their intermediaries. - Consult on the most effective cover for a particular need. - Prepare bids and price quotations. Portfolio management: - Be the active central point of contact of the clients and/or its intermediary. - Deliver renewal revenue and achieve maximum sales profitability, growth and account penetration within an assigned portfolio of CGS accounts. - Prepare sales proposals and renewal offers with the contribution of internal stakeholders: risk underwriters, commercial underwriting; for the highest possible renewal rate and a high level of client satisfaction and develop cross-selling. - Increase profitability of existing product lines by encouraging clients to use added value services wherever possible. - Maximise the opportunities for all product lines, thereby maximising contribution. - Monitor and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff. - Demonstrate products and services to existing clients and assist them in selecting those best suited to their needs. - Expand the existing programs in saturating them to non-insured entities of the insured group (direct approach or through intermediaries. Support other region teams in saturating their Programs. Market knowledge: - Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products. - Maintain a sound understanding of all Coface products and ensure the proposition is developed through all appropriate sales channels. - Introduce new CGS programs and promote them through regular visits and frequent communications. - Work with Marketing teams in making the most effective use of the resource for campaigns/events, follow-up the customer survey. Communication: - Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. -Coordinate and steer the internal stakeholders (account and sales managers, back office, risk underwriting and other experts) to ensure a timely, efficient and global service to clients within their CGS Program. - Participate in external events organised within the Region representing the company in the best light for building new business contacts. Underwriting savvy: - Ensure prudent Commercial Underwriting of credit insurance business, adhering to CGS Coface standards and delegations. - Work with underwriters to amend policies where necessary in order to meet client demand. Risk management and compliance: - Take joint ownership of the loss ratio with the Risk department and deliver a profitable result to the business. - Adhere to compliance standards set by Coface and external regulators.

Sales development and product marketing: - Prospect for potential new clients within the allocated sales area such as cold calling, referrals from existing clients, Internet mining, social/professional networking sales and networking events or any other means of generating interest in Coface products - Demonstrate products and services to potential customers and assist them in selecting those best suited for their needs - Identify the decision makers within the prospect’s organization - Make telephone calls, in person visits and presentations to prospective customers - Identify new sales opportunities from new customers for proposing new products - Develop clear and effective written proposals/quotations to prospects with the contribution of internal stakeholders: commercial & risk underwriters, top management - Prepare regular forecasts to enable effective sales planning - Ensure that the sales potential is fully exploited to achieve annual sales targets - Collaborate in the design and execution of the Marketing Action Plan for products as defined by the Regional/Country Commercial and Marketing Director Negotiation, follow-up, reporting: - Lead the commercial negotiation with prospects and intermediaries up to the signature of contractual documents - Monitor feedback from new clients to measure their satisfaction with company products and services - Maintain all required records of sales and any other relevant information in existing - IT tools to enable performance to be measured and monitored Market monitoring: - Have a clear view of new and lost clients to identify market trends, sales and other developments amongst competitors and report back to the appropriate stakeholders - Suggest improvements or modifications required to existing products to maintain their competitiveness in the market Communication: - Establish and maintain communication links with other internal departments to identify all sales opportunities - Develop, maintain and lever strong relationships with intermediaries in order to increase the number of prospects. - Participate in external events organised within the Region representing the company in the best light for building new business contacts - Work closely with the Commercial Support Functions to ensure a timely and efficient service to new and potential clients - Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services - Participate in trade shows, conventions and professional associations Risk & Compliance: - Adhere to Group Standards for Commercial Underwriting of Credit Insurance Business. - Take joint ownership of the loss ratio on the portfolio with the Risk department and deliver a profitable result to the business - Adhere to compliance standards set by Coface and external regulators

1.協助業務部門處理新業務的日常運營（例如，開立潛在客戶文件和買家研究，定期向業務部門更新買家研究結果，將銷售收入彙總到報告表中） 2.支援客戶管理部門的日常運作（key in 申請額度，協調和監控額度狀態，為信用額度費用開立發票，追蹤收款） 3.協助香港BI團隊準備訊息產品的文件，包括合同、開票和系統更新的準備。 4.每兩週進行處理頁面，並與主管核對數據，然後將其發送給財務部門進行對賬。 5.每月向政府部門更新保費數字。

1. 人資行政作業，招募面談邀約安排、出勤管理 2. 員工關係管理及福利活動事項辦理 3. 教育訓練紀錄與統整 4. 公司收發信件及採購管理 5. 員工出差機票、護照、簽證等事宜 6. 資訊系統設備維護及叫修 7. 其他主管交辦行政工作事項

Within an audit mission team from 2 to 5 international auditors under the responsibility of a Head of Mission: • Participate in carrying out a pre-diagnosis to identify the key risk areas to be covered • Realize the work defined in collaboration with the Head of Mission to ensure proper control of the risks of the entity and / or the audited process • Ensure good traceability of the analyzes through a formalization of the work • Draft the audit report presenting the findings and recommendations • Take part to the presentation of conclusions to the management • Follow-up the implementation of recommendations issued at the end of the missions The auditor will carry out 3 planned audit missions per year, plus potentially ad-hoc missions. These missions can be done on the perimeter of Coface subsidiaries (more than 60) internationally or at head office level (trips of approximately 1-2 weeks per mission can be required). In addition, the auditor should participate in the development of the audit function, in particular by updating the audit methodology and taking part to transversal projects. TAIWAN REGULATORY FOLLOW-UP AND COMPLIANCE: Establish and conduct the local audit plan of Coface Taiwan Branch to ensure full compliance with the local regulation.

1. 人才招募支援 • 初步篩選應聘者簡歷，整理合適人選並交付主管審核。 • 協助安排面試時間、通知候選人及跟進面試流程。 2. 員工發展 • 協助法定必修課程報名與管理，確保符合法規要求。 • 負責業務員資格登入與撤銷，確保公司營運合規。 3. 人資系統與員工檔案管理 • 負責員工檔案的整理與歸檔，確保紀錄完整且符合公司政策。 4. 辦公室搬遷與行政支援 • 主要負責與搬家公司的行政事務聯繫，處理必要文件與合約。 5. 部門管理文件處理 • 協助支援部門的行政支援工作，確保文件歸檔與流程順暢。 6. 其他日常行政支援 • 協助部門日常行政事務，確保人資流程高效運行。 • 處理主管交辦事項，支援人力資源部門的各項工作。

1.與CGS的客戶經理（AM）共同制定客戶在商業資訊（BI）方面的策略性方向。 2.協調並主導全球BI同仁在該客戶上的行動。 3.定期向CGS AM更新BI相關的行動與成果，並與信用保險業務線中的大型帳戶團隊進行交叉銷售。 4.成為CGS同仁、潛在客戶以及現有客戶的可信賴顧問，幫助他們理解Coface的商業資訊解決方案如何協助其做出更明智的決策、管理風險並推動業務成長。 5.積極推廣Coface的商業資訊能力，擴展覆蓋範圍，並建立跨集團及區域合作的夥伴網絡。 6.擔任CGS客戶中擁有BI合約的客戶之專家及關係經理，確保與其建立長期且具盈利性的合作關係。 7.與金融機構、BI區域團隊以及EICC部門合作，確保產品交付符合集團的規範與標準。 8.提升Coface內部對BI產品組合的認識與興趣，進而確保能持續拓展並維持獲利的業務。 9.利用行銷素材建立直接銷售管道，推廣Coface在該領域的能力。 10.與專案及產品相關利害關係人合作，於銷售初期及持續過程中辨識並定義功能性系統需求、流程及非功能性需求。 向客戶準備並展示簡報及產品演示，說明我們的附加產品與服務如何滿足他們的需求。

1.建立與維護企業風險管理流程，確保各單位遵循風險準則； 2.識別與評估信用、營運與新興風險，並協助推動風險緩解計畫； 3.與合規部門合作，確保遵循地區性監管機構（如HKMA、保監局）規定； 4.主導 ORSA 分析以評估公司資本適足性並支援策略決策； 5.撰寫並彙整風險報告，符合監管要求； 6.規劃與執行金融、營運及資安風險的危機應對方案； 7.提供風險管理訓練，提升整體組織的風險意識； 8.持續掌握業界最佳實務與監管趨勢，優化風險管理流程。