公司介紹

產業類別

聯絡人

HR team

產業描述

電腦軟體服務業

電話

02-26575057

資本額

傳真

暫不提供

員工人數

65人

地址

台北市內湖區陽光街321巷60號5樓

公司網址


Company Snapshot: Welcome to Aiello Inc.! At Aiello Inc., we're not just another tech startup – we're a dynamic force in the world of technology, pioneering the future of conversational AI voice services. Powered by cutting-edge machine learning (ML) models designed for natural language understanding (NLU), our offerings span from Omni-channel customer communication integration to adaptable and continuously optimized commercial NLU modules. We convert unstructured enterprise data into structured brilliance, assist in building business data analysis backends, create industry knowledge graphs, and conduct proprietary ASR optimization training. Imagine a world where businesses seamlessly communicate, adapt, and optimize using our state-of-the-art Conversational AI modules. - Impact on the Industry: Conversational AI isn't just a buzzword; it's a revolution transforming finance, retail, customer service, travel, and healthcare. Over the past three years, the market has witnessed explosive growth, reaching $5.1 billion. Aiello Inc. stands at the forefront, with projections anticipating the market to skyrocket to $46.29 billion by 2028 (Data Bridge). Investors are nodding in approval, and Headline Asia recognizes us as a Top 5 Startup in the #Sound Industry (Japan and Taiwan edition). - Meet the A-Team: Our dream team comprises global rockstars from Google, Qualcomm, MediaTek, and more. Originating in Taipei, we've spread our wings to Tokyo, Bangkok, and beyond. we're on a mission to turbocharge industries, break into the Asian scene, offer multilingual solutions, and conquer markets in Japan and Southeast Asia. Ready to join the international AI party with us? - The Aiello Essence: Where Vibe Meets Mindset "Work hard, play hard" isn't just a motto; it's our way of life. Our team of tech enthusiasts values sharing AI tech knowledge, embracing change, and savoring those 'aha' moments. Aiello Inc. is on the lookout for passionate individuals ready to embark on an entrepreneurial journey and create the next big thing. - Guided by Aiello Principles - Our Collective Mindset: 1. Positive and Pursuing Excellence 2. Focus on Important and Right Things 3. Courage to Try and Embrace Change 4. Willingness to Share 5. Work Hard, Play Hard - Discover our super DNA – Be an Aielloer: 1. Business Focus: Aim for business bullseyes. 2. Problem-Solving and Decision Making: Troubleshoot like a boss. 3. Teamwork and Collaboration: Working seamlessly within a team. 4. Managing Through Change and Uncertainty: Thrive in chaos as change champions. 5. Dynamic Learning Mindset: Become a Learning Ninja, mastering the art of continuous learning.

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主要商品 / 服務項目

Star Products/Services: Aiello provides a conversational intelligent voice SaaS platform applicable in various business scenarios. This platform aids clients in accumulating data solutions for digital transformation and operational growth. Featured Offerings: 1. Natural Language Understanding SaaS Platform: Elevate communication through advanced language understanding. 2. RPA (Robotic Process Automation): Streamlining operations with intelligent automation. 3. Hospitality Management SaaS: Enhancing hospitality services through cutting-edge software solutions. Aiello's Technological Core: 1. Next-Gen AI Voice Algorithms: Detecting sound, speech, and silencing the noise. 2. Deep Learning for Natural Semantic Understanding: Optimization focused on business applications. 3. Multi-Device Voice Collaboration Technology: Enabling seamless interaction across devices. 4. Sound-Based Positioning Technology: Utilizing sound for precise location determination. 5. VoIP, P2P Group Voice Management Frameworks, OTA, and Security Framework Services. If you're passionate about ideas, innovation, and looking to be part of a dynamic startup, Aiello Inc. invites you to join our international and forward-thinking team as we script the next big success story.

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公司環境照片(10張)

福利制度

法定項目

其他福利

【Aielloer Exclusive Employee Benefits】 Compensation and Bonus System: - Secure 13-month pay, inclusive of a guaranteed year-end bonus, and additional benefits like employee profit sharing and stock options program. - Sales incentives Leave: - Enjoy a comprehensive annual leave system exceeding statutory requirements, starting with 4 days of annual leave and 3 days of welfare leave from year one. (Refer to Aiello's leave rules for details) Recruitment and Employee Engagement: - Internal Talent Referral Bonus System: We're all about team spirit! Foster team spirit by recommending like-minded individuals and infusing fresh energy into our dynamic crew. Flexibility: - Flexible working hours. Health: - Comprehensive group insurance plan beyond basics for added peace of mind. - Stay fit with our on-site fitness equipment. - Relaxation and Entertainment Area: Unwind in designated zones with tatami mats, soft toys, foosball, and comfy massage chairs during work hours. Activities: - Engage in exciting club activities for relationship building. - Departmental gatherings for team bonding. Environment: - Thrive in an international work setting to enhance global perspectives and competitiveness. - Explore new places with domestic and international travel opportunities. Food: - Meal Subsidy: Ensure you're never hungry with a thoughtful meal subsidy. - Free Coffee and Snack Pantry: Enjoy a cup of joe or a snack anytime from our well-stocked pantry, with occasional afternoon tea treats for that extra dose of happiness in your role!

公司發展歷程

2024.09

Completed a new USD 5 million funding round with new and existing investors.

2023.06

Recipient of the 2023 Taiwan AI Awards by AI TAIWAN 2023 FUTURE COMMERCE

2022.02

Selected by Headline Asia among the Top 5 Startups We're Tracking in the Sound Industry

2021.09

Winner of the Tech Product category at Hotel 360 in London.

2021.09

Awarded the Technology Innovation Prize at the Independent Hotel Show in London.

2021.08

Secured investment from Japan's ColoplNext Fund and Cornerstone Strategic Investment.

2020.12

First place in the Taiwan Tourism Technology Competition.

2020.07

Recognized as an AAMA Entrepreneur.

2019.12

Ranked among the top ten growth companies in the Entrepreneurship Camp Competition

2019.11

First Prize recipient at the Meet Taipei Innovation Award

2019.10

Third place in the Asia Hardware Competition

2019.08

Gold Award and Popular Award at Travel Daily

2019.04

CES Asia Innovation Award

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企業動態

媒體曝光
2024/11/15
Unboxing AI-Powered Smart Room in MHR
We’re excited to share our partnership with Millennium Hotels And Resorts‬ (MHR). Our Aiello Voice Assistant (AVA) is now enhancing guest experiences across six MHR properties in Singapore and Thailand, including Grand Copthorne Waterfront Hotel Singapore, Orchard Hotel Singapore, M Social Hotel Singapore, Studio M Hotel Singapore, M Hotel Singapore City Centre, and M Social Hotel Phuket in Thailand. Join us as we explore how AVA, as an AI concierge, creates AI-powered smart rooms that elevate the guest experience.
媒體曝光
2024/11/15
Aiello X MHR | Hotel of Tomorrow
Millennium Hotels And Resorts‬ (MHR) is dedicated to elevating the guest experience through cutting-edge technology. In partnership with Aiello, a leading startup in Natural Language Processing (NLP), MHR has taken a major step toward building the "Hotel of Tomorrow." Aiello Voice Assistant (AVA) serves as an AI-powered concierge, delivering an exclusive and personalized guest journey throughout each stay. In line with ESG and sustainability trends, AVA replaces traditional amenities like printed materials, alarm clocks, telephones, and speakers, integrating seamlessly with hardware and software to reduce waste and enhance convenience. This collaboration not only enables MHR to deliver exceptional guest service but also positions them at the forefront of innovation in the hospitality industry.

工作機會列表

3/10
台北市內湖區2年以上大學以上
Key Responsibilities: 1. Design, develop, and maintain scalable and efficient backend services to support NLU workflows. 2. Integrate and optimize vector databases for storing and querying embeddings. 3. Develop APIs and services to expose NLU capabilities to other systems and applications. 4. Ensure data pipelines and backend services meet performance, security, and scalability requirements. 5. Research and implement best practices for integrating LLMs and vector databases into backend architectures.
待遇面議
應徵
3/10
台北市內湖區3年以上大學以上
Aiello 致力於打造 AI 智能語音 SaaS 平台,提供多樣化裝置端技術服務,打造最人性化、最自然的人機互動體驗;讓AI技術普及於業者與使用者之間,並客製化技術與服務,讓AI能應用在生活以及商業中的任何場域中,解決現有人力短缺問題,並提供可負擔與優質的服務,創造了新的市場需求。 我們正在尋找有志一同的夥伴,協同開發資料數據處理解決方案,透過與 ML&NLU、Application、Infra及 TCS 團隊密切合作,提供服務端與終端使用者管理及探勘數據的應用。歡迎有想法有腦袋的你,跟著台灣最國際化最有潛力的新創公司一起成長 【工作內容】 1. 開發企業端與消費端的網頁應用程式,確保滿足業務需求與用戶期待。 2. 進行系統排錯與問題修復,維持系統穩定運行。 3. 持續進行效能優化與調校,提升系統效率與使用者體驗。 4. 執行測試計劃,包括單元測試與整合測試,確保程式碼品質與功能正確性。 5. 撰寫與維護技術文件,支援團隊內部溝通與合作。
待遇面議
應徵
3/03
台北市內湖區2年以上大學以上
1. Assist in defining project scope and objectives, engaging all relevant stakeholders to ensure technical feasibility. 2. Develop actionable project schedules and lead scrum team members to deliver projects on time and within scope. 3. Ensure clear and consistent communication of project updates and their impact on development progress to stakeholders. 4. Coordinate with Engineering, Product, Business Development, Marketing, and Customer Success teams to clarify project priorities, timelines, and resource allocation. 5. Identify and manage project risks, escalating issues to stakeholders as necessary. 6. Enhance current processes to improve team efficiency.
待遇面議
應徵
3/10
台北市內湖區8年以上大學以上
Job brief We are looking for an experienced Senior Customer Success Manager to help drive client growth by optimizing product usage and customer experience. The ideal candidate will excel at nurturing and deepening existing customer relationships while identifying upsell opportunities to increase business value. Responsibilities -Leadership and Team Development: Lead and manage the Customer Success team, ensuring the team meets performance goals and continues to develop professional skills. -Upsell New Products and Generate Recurring Revenue: Promote new products and cross-sell to existing customers, enhancing their product engagement and creating a steady stream of recurring revenue. -Data-Driven Insights and Recommendations: Analyze customer data and feedback to uncover trends and insights, providing recommendations for product enhancements or new features based on customer needs. -Customer Onboarding and Training: Onboard new customers by providing comprehensive training and guidance to ensure a smooth adoption process. -Customer Monitoring and Optimization: Monitor customer usage and engagement to identify areas for improvement, offering guidance on best practices to maximize value and enhance user experience. -Customer Success Planning: Develop and implement tailored customer success plans, outlining clear goals, objectives, and timelines to support customer success and business outcomes. -Proactive Issue Resolution: Identify and address customer issues proactively, collaborating with internal teams to ensure timely and efficient resolution. -Customer Advocacy and Brand Building: Develop and maintain customer advocacy programs, such as case studies and referrals, to build a strong brand reputation and foster customer loyalty.
待遇面議
應徵
3/10
台北市內湖區3年以上大學以上
1. Prospecting new sales opportunities through inbound lead follow-up, outbound cold calls, and networking at industry events. 2. Research accounts, identify key decision-makers, and generate interest to maintain and expand your pipeline. 3. Contact key decision-makers of small, medium, and large-sized companies and generate interest in conversational AI solutions. 4. Conduct high-level discovery calls with prospective clients to identify operational challenges and opportunities. 5. Work independently and with internal teams to plan approaches, pitches, and proposals that speak to the client’s needs, concerns, and objectives to close new business. 6. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. 7. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. 8. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. 9. Understand conversational AI’s product portfolio and keep up with industry trends and competitors.
待遇面議
應徵
3/10
台北市內湖區1年以上大學
Responsibilities: 1. Project specification, schedule control, and management. 2. Coordinate and integrate business, customers, and R&D departments, including various meeting minutes and progress follow-up, etc. 3. Customer communication, issue resolution coordination, operational optimization follow-up, versioning, and product quality confirmation. 4. Confirmation of product delivery, negotiation of shipping costs, coordination of logistics, and packaging for shipment completion to the customer's end. 5. Project documentation, explanation and description of product features, maintenance of customization data, and regional warehouse management.
待遇面議
應徵
3/10
台北市內湖區2年以上大學以上
Key Responsibilities: 1. Design, develop, and maintain scalable ETL/ELT pipelines to process large volumes of data efficiently. 2. Build and optimize data storage solutions, such as data lakes, warehouses, or databases. 3. Collaborate with data scientists and analysts to ensure data accessibility and quality. 4. Monitor and improve data systems for performance, scalability, and reliability. 5. Implement and enforce best practices for data security, compliance, and governance. 6. Work with cross-functional teams to integrate data solutions into business processes.
待遇面議
應徵
3/03
台北市內湖區經歷不拘大學
工作內容: 1. 協助檢核與建立對話內容及用語 2. 協助資料標記與分類 3. 協助 AI 產品相關測試 主要任務: 1. 協助檢核與修改標註資料敘述供測試使用 2. 協助分類標記資料 3. 協助產品測試,確認產品功能無誤
時薪200元以上
應徵
3/10
台北市內湖區3年以上大學以上
Task of the role: 1) Support product/system reliability and scalability 2) Develop reliable and maintainable service oriented components 3) Co-work/Lead system architecture design, choose suitable technologies and plan development with Product/Project Manager 4) Design and implement database schemas for new service/feature 5) Deployment with Azure/GCP/AWS 6) Participate/Lead in brainstorm session for new features/technologies
待遇面議
應徵
3/10
台北市內湖區6年以上專科以上
Job Description: We are looking for a Senior IT System Engineer to lead our MIS operations and IT compliance efforts, including ISO certification and IT infrastructure management. This role requires experience in IT system administration, cloud services, and security best practices. The ideal candidate should have at least 6+ years of experience in IT management, system optimization, and enterprise solutions. Responsibilities: 1. Oversee IT infrastructure, internal systems, and network operations to ensure smooth and secure business operations. 2. Manage and maintain IT assets, ensuring proper tracking, utilization, and lifecycle management. 3. Lead and implement ISO certification processes (e.g., ISO 27001), including documentation, audits, and compliance strategies. 4. Develop and enforce IT policies, access control, and data protection measures. 5. Manage and optimize cloud-based ERP, CRM, and other enterprise systems to support business needs. 6. Handle system troubleshooting, upgrades, and performance optimization. 7. Collaborate with different departments to understand IT requirements and propose effective solutions. 8. Coordinate with external vendors and service providers for system integration and IT support. 9. Provide IT training and support to employees, ensuring adherence to security best practices.
待遇面議
應徵
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