勁游有限公司

***此職缺需與國外團隊溝通合作，應試者需具備基本英文溝通能力(讀寫居多)*** 【Roles and Responsibilities】 ● Work with product owners, designers, to craft or understand the messaging and aesthetic for each product that is to be developed. ● Enhance and develop web applications that adhere to design standards and functional specifications. ● To propose solutions that strike a balance between functional and aesthetic design. ● Conceptualizing creative ideas by producing sample sites or wireframes. ● Establishing design guidelines, standards, best practices for frontend development and maintaining brand consistency throughout the design. ● Work with backend developers to produce services-oriented, responsive web applications. ● Work with product owners and backend developers to solve usability and any foreseeable performance issues. ● Developing skills and expertise in appropriate software/programming languages to keep our stacks and technologies up to date. 【Qualifications】 ● Minimum 1 years of relevant frontend development experience. ● Proficiency in front-end development tools/languages such as HTML5, SCSS/LESS, JavaScript, TypeScript, Next.js and React. ● Expreince with Figma ● Expreince with Node.js and Express is a plus ● Expreince with Docker is a plus ● Expreince with GA/GTM/Google Ad Manager is a plus ● Good understanding of SEO principles and cross-browser compatibility issues. ● Experience with responsive and adaptive design and excellent in CSS and markups.

(此職缺需輪班) Key Responsibilities ● Assist to answer customer support requests via our Jira ticketing system ● Follow a planned schedule to monitor and manage service configuration ● Assist with product smoke testing and pre-production Testing tasks ● Taking ownership of customer issues reported and seeing problems through to resolution ● Provide prompt and accurate feedback to customers ● Assist the QA (Quality Assurance) Team to verify and report bug ● Liaise with the Development Team to ensure service releases run smoothly ● Conduct risk assessment for services in development ● Plan and design fraud tools for high-risk services ● Processes and workflows enhancement as assigned, including documentation ● Rotate 8-hour night shifts or other shifts, as and when required ● Occasional on-call escalation duties may be required Who We Think Will Be A Great Fit ● You have worked at least 1-3 years in an operations or technology support role ● Willingness to learn and stay informed about evolving industry trends and game standards ● You are passionate about learning more about the industry ● Driven and self-motivated, proactive and work well within a team ● Excellent problem-solving and communication skills

我們需要的人才： Account Manager（客戶經理）負責管理指定客戶的業務，開發現有客戶並積極尋找新的銷售機會。此職位將全力支援並駐點於台灣辦公室。 主要職責： 1. 作為所有客戶管理事務的主要聯繫窗口。 2. 建立並維持穩固且長久的客戶關係。 3. 協商合約並促成協議，以最大化公司利潤。 4. 與關鍵客戶及其相關負責人建立值得信賴的顧問關係。 5. 確保根據客戶需求與目標，及時並成功地交付解決方案。 6. 清楚傳達每月/每季度專案的進展給內部與外部相關人員。 7. 透過與內外部行銷團隊的合作，優化遊戲產品在客戶網站上的展示，發送行銷內容與數位媒體資產給相關對象，並確保遊戲產品與新發行內容獲得最佳曝光。 8. 推動現有客戶採用新產品，並與他們合作擴展產品影響力與整合程度。 9. 預測並追蹤關鍵帳戶指標（例如季度銷售結果與年度預測）。 10. 準備客戶帳戶狀況報告。 11. 必要時協助處理具挑戰性的客戶需求或升級問題。 適合這個職位的理想人選： 1. 至少 3 年銷售、客戶管理或客戶成功相關職位的經驗。 2. 有支援關鍵帳戶的經驗，並能證明成功擴展業務組合，達成甚至超越既定營收目標。 3. 具備卓越的中英文口語與書面溝通能力，能夠與客戶高效溝通 4. 能夠收集、追蹤與分析大量數據。 5. 具備適應力與強大的問題解決能力。 6. 能夠建立人脈，並與公司內部及外部團隊合作。 7. 了解消費者行為與市場趨勢。 8. 具備廣泛且準確的產品知識。

What We Need: We are seeking an experienced and strategic-minded Senior Fraud Analyst to join our team. The ideal candidate will lead efforts to proactively detect, prevent, and mitigate fraud risks by developing analytical initiatives, leveraging data-driven insights, and implementing innovative fraud prevention strategies. This role will collaborate closely with cross-functional teams to safeguard the organization and its stakeholders. Key Responsibilities: ● Fraud Prevention and Detection: Develop, implement and monitor proactive fraud detection and prevention strategies and risk-scoring systems. This includes building fraud rules or heuristics and designing tactical or mitigation across our platforms and games. ● Data analysis and insights: Analyze complex datasets to identify fraud patterns, trends, anomalies or vulnerabilities. Generate actionable insights to mitigate risks, including identifying data opportunities or gaps. ● Process Enhancement: Evaluate and enhance existing fraud detection and prevention processes and tooling to improve effectiveness of identifying various fraud. Build a fraud risk management framework and participate in risk assessments for pre or post-game launches. ● Collaboration: Work closely with internal teams, including backend technology, game designers, data analysts, and operations team to align fraud strategies. Validate concepts with attack simulations or scenarios. ● Reporting: Prepare detailed reports and dashboards to communicate findings, trends, and recommendations to management and key stakeholders. Monitor KPIs related to fraud detection, prevention or fraud risk management as a whole. Who We Think Will Be A Great Fit: ● A Bachelor's or Master's degree in Data Science, Statistics, Finance, Computer Science, Engineering, or a related discipline. ● Minimum 3-4 years of experience in fraud analytics, risk management, or a related field, with an overall 5+ years of work experience. Experience is igaming industry is strongly preferred. ● Proven experience in developing and deploying fraud detection and prevention tools. ● Proficiency in SQL, Python, or other data analytics languages and tools. Familiarity with machine learning systems is a plus. ● Strong analytical and problem-solving skills. ● Excellent communication, problem-solving, and presentation abilities. ● A passion for gaming and eagerness to learn about the industry. Stay up to date with emerging fraud schemes, technologies, and adapt strategies accordingly.