Worldline_台灣世通沃聯科技股份有限公司

• Undertake a variety of tasks including analysis, design, coding, testing and documentation. • Develop software modules and components based on functional specifications. • Perform software testing and documenting test result. • Troubleshoot and fix issues related to software implementations. • Resolve customer tickets. Diagnoses and provides resolution or recommend corrective actions. • Manage individual priorities, deadlines, and deliverables. • Provide SIT/UAT/PROD support. • Apply best practices and industry standard to software development.

• Managed all MCS operations services and project deliverables for TWN. • Lead the Vendor Management contract & project obligation deliverables. • Mange the policies and procedures for external parties - vendor management. • Ensured strict adherence to all SOPs while managing the billing operations. • Act as the SPOC to customers and stakeholders in ensuring complete resolution of all issues – including vendor management. • Procurement Management and Assets tracking for the Services rendered for clients. • Manage the Complaints and act on customer recoveries function with specific focus on customer complaint handling. • Analyze and prepare Incident Report on timely manner. • Conduct Customer Satisfaction survey and follow thru actions per survey outcome. • Conduct Meeting as per contract obligations. • Prepare customer reports- monthly, weekly, daily – and ad hoc as request • Attend to Audit & compliance items raised by client. • Monitor and ensure adherence of the overall SLA on delivery from Vendor and to customer. • Manage billing and cash collections – to billed customer promptly and follow on payment collections - liaise with Finance and client. • Manage and prepare Request for proposal & follow up. • Be involved in Global reporting and global projects initiations.

• Undertake a variety of tasks including analysis, design, coding, testing and documentation. • Develop software modules and components based on functional specifications. • Perform software testing and documenting test result. • Troubleshoot and fix issues related to software implementations. • Resolve customer tickets. Diagnoses and provides resolution or recommend corrective actions. • Manage individual priorities, deadlines, and deliverables. • Apply best practices and industry standard to software development.

-Undertake a variety of tasks including analysis, design, coding, testing and documentation -Develop software modules and components based on functional specifications. -Perform software testing and documenting test result. -Troubleshoot and fix issues related to software implementations. -Resolve customer tickets. Diagnoses and provides resolution or recommend corrective actions. -Manage individual priorities, deadlines, and deliverables. -Provide SIT/UAT/PROD support -Apply best practices and industry standard to software development Support data migration analysis and develop script for data migration

Job Responsibilities: • Handle projects and project teams in an independent manner • Ensure that all projects are successfully completed, delivered on-time within scope and within budget • Coordination of internal project team and external partners for the flawless execution of projects • Track the progress, taking into account dependencies and achievements • Identify scope creeps & track change requests • Tackle risks and issues, have mitigating measures in place and provide timely updates to internal or external partners • Ensure the resource’s availability and the allocation • Handle changes to the project scope, project timeline and project costs using appropriate verification techniques

• 設計、構建、維護和優化 CI/CD 管道，以確保軟體開發和部署過程的可靠性和效率。 • 使用 Git 管理版本控制和代碼審查，以確保代碼質量。 • 在 OCP（OpenShift Container Platform）環境中使用 Helm 和 Go 語言打包和部署應用程式。 • 使用 Jenkins 自動化構建、測試和部署過程。 • 管理和維護 Oracle 數據庫，有效支持應用服務。 • 在 OCP 環境中維護和部署應用程式。 • 開發和管理 Docker 容器，以確保無縫的應用程式部署和擴展。 • 撰寫 Shell 腳本以自動化日常任務和操作。 • 配置和管理 Nginx 作為反向代理和負載均衡器。 • 排查生產環境中的技術問題並提供技術支持。 • 與開發團隊密切合作，了解他們的需求並提供適當的技術解決方案。

• Undertake a variety of tasks including analysis, design, coding, testing and documentation • Develop software modules and components based on functional specifications. • Perform software testing and documenting test result. • Troubleshoot and fix issues related to software implementations. • Resolve customer tickets. Diagnoses and provides resolution or recommend corrective actions. • Manage individual priorities, deadlines, and deliverables. • Provide SIT/UAT/PROD support • Apply best practices and industry standard to software development

• Assist the sales team in identifying and qualifying new leads through research and outreach. • Support preparation for proposal submission of sales team. • Help manage and organize client data. • Collaborate with the marketing team to align sales and promotional strategies. • Assist with administrative tasks related to the sales process as needed. • Act as a liaison between sales, marketing, finance, and presales team to ensure alignment and effective communication.

We are looking for a driven and enthusiastic Talent Acquisition Intern to join our team and support our recruiting efforts. The ideal candidate will be a self-starter with a passion for HR and recruiting, and eager to gain practical experience in talent acquisition. Day to Day Responsibilities: * Assist in posting job openings on various job boards and social media platforms * Review resumes and screen candidates for basic qualifications * Conduct initial screenings with potential candidates * Schedule interviews and communicate with candidates throughout the interview process * Manage the Applicant Tracking System (ATS) and keep candidate profiles up to date * Support with various administrative tasks such as filing, data entry, and research * Assisting in conducting employer branding and social media post * Ad-hoc HR related activities/projects What are we looking for: * Fluency in English and Chinese (both written and spoken) * Strong communication and interpersonal skills * Detail-oriented and able to multitask effectively * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) * Proactive and able to work independently * Bachelor's degree in human resources, Business Administration, or a related field is a plus Reason to join us: As an intern, you will be given meaningful tasks and responsibilities, allowing you to make a real impact on our recruitment efforts. You will have the chance to work closely with our team, gaining valuable insights and hands-on experience in all aspects of the hiring process. By joining us as a Talent Acquisition Intern, you will be taking the first step towards a rewarding career in HR and recruitment, while also contributing to our mission of building a talented and diverse team.

• Support Project Managers: Assist project managers in all phases of project management including initiation, planning, execution, monitoring, and closure. • Documentation and Reporting: Help in preparing project documentation, status reports, meeting minutes, and presentations. • Communication: Facilitate effective communication among team members, stakeholders, and clients. • Resource Coordination: Help coordinate project resources, including personnel, equipment, and materials. • Meeting Support: Schedule, organize, and participate in project meetings, ensuring all necessary materials are prepared and distributed.