英商博聞國際股份有限公司台灣分公司

Cision employs the brightest, most passionate people in the tech industry. We'd love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. [Primary Duties & Responsibilities] ▪ To develop new business sales across marketing, corporate communications, public relations and/or investor relations segments through telephone, via emails, and through face to face meetings; ▪ To reach or exceed specific quarterly and annual targets by achieving pre-set criteria on revenue generated, with primary focus on outbound wire distribution, multimedia services and corporate workflow solutions; ▪ To ensure that all clients are handled to the highest standards and everything is known about their corporate IR, PR and marketing communications requirements throughout the year; ▪ To stay ahead of competition by following up on all leads and opportunities to ensure that PR Newswire maximizes the chance of winning business and by keeping regular contact with clients and prospects; ▪ To provide regular (weekly, monthly and ad hoc) feedback of sales activities to the Supervisor, including client wins/losses, competition activities, and product feedback. [About Cision] As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. Primary Duties & Responsibilities: As a Client Relations Specialist, you will play a key role to cultivate and maintain strong relationships with clients in Taiwan to ensure their satisfaction and effective use of our platform and services. You will be working closely with our sales team together to bring positive experience and success to clients. ▪ Manage client account lifecycle, including setup, reactivation, and ongoing maintenance to ensure seamless operations. ▪ Conduct regular client reviews to assess satisfaction and gather actionable feedback for sales strategy adjustments. ▪ Prepare and present quarterly/annual client performance reports, including data-driven insights and recommendations. ▪ Investigate root causes of client issues, provide timely updates, and drive problems to resolution. ▪ Identify inefficiencies in client relationship workflows and implement solutions to boost efficiency and satisfaction. ▪ Support sales teams with quote generation, document delivery, and client meeting coordination. ▪ Analyze sales data and client usage trends to inform strategic decision-making.