美商泰優股份有限公司台灣分公司

We are looking for a dedicated and detail-oriented Customer Service Agent proficient in English, Korean and Mandarin to support our international clients. Be part of a collaborative team committed to delivering outstanding customer experiences while maintaining the highest compliance Responsibilities ．Respond professionally to customer inquiries through written communication channels. ．Address a wide range of customer issues, including account support, troubleshooting, product inquiries, and updates, ensuring resolution and satisfaction. ．Collaborate with internal teams to resolve escalations and complex cases effectively. ．Stay updated on company policies, daily announcements, and evolving service standards. ．Adhere to data privacy regulations and maintain precise records in accordance with standard operating procedures. ．Provide constructive feedback to enhance processes and improve the overall customer experience. Requirements ．Language Proficiency: Advanced written Mandarin and intermediate English, Korean. These languages are utilized daily, with English as the company's primary working language. ．Technical Skills: Familiarity with basic computer operations and customer service tools or platforms. ．Flexibility: Willingness to work shifts, including weekends and public holidays. Holiday pay complies with the Labor Standards Act. ．Compliance Awareness: Strong dedication to confidentiality and adherence to data privacy standards. Additional Notes ．We are proud to work with a diverse range of reputable international clients across various industries, all of which maintain a strong commitment to ethical business practices. Please note that our clients' operations do not involve gambling or related ．Client assignments will be confirmed upon hiring. ．To ensure the privacy of client and customer data, personal electronic devices (e.g., mobile phones) are strictly prohibited in the workspace but may be used in designated areas. ．Recent graduates are welcome to apply. A comprehensive 4-6 week training program, conducted in English, will be provided with full pay during the training period. 工作內容： ．透過韓文＆中文＆英文文字（Email）為全球消費者排除問題。 ．確保客服功能正常運作並持續提升服務品質。 職務要求： ．中文精通，讀寫具備與消費者溝通之能力。 ．韓文讀寫中等，TOPIK 5以上尤佳。 ．英文讀寫中等。 ．需配合輪班（依班表有機會於假日、國定假日出勤），國定假日出勤薪資依勞基法計算。 ．具備基本電腦操作能力。 月薪： ．新台幣40,000起 其他工作事項說明： ．為保障客戶與使用者隱私及資料安全，無法於工作空間使用手機等電子產品（辦公室其他區域可使用）。 ．歡迎新鮮人加入，報到後公司將提供4-6週完整產品知識及相關訓練課程（中＆英文授課、期間支付全薪）。 ．實際負責客戶將於錄取後安排（客戶皆為美加外商公司，非博弈產業）。 ※歡迎持有台灣大學/研究所學歷之外籍人士投遞履歷※ Welcome to apply if you possess a bachelor's or master's degree in Taiwan.

工作內容： ．使用日文、中文、英文並透過文字（Email）形式回覆消費者問題。 ．確保客服功能正常運作並持續提升服務品質。 職務要求： ．日文讀寫中等（N2以上佳）。 ．英文讀寫中等。 ．需配合輪班（目前為白天班，依班表有機會於假日、國定假日出勤），國定假日出勤薪資依勞基法計算。 ．具備一定抗壓能力、良好情緒管理能力尤佳。 ．具備基本電腦操作能力。 月薪： ．新台幣40,000起 其他工作事項說明： ．為保障客戶與使用者隱私及資料安全，無法於工作空間使用手機等電子產品（辦公室其他區域可使用）。 ．歡迎新鮮人加入，報到後公司將提供4-6週完整產品知識及相關訓練課程（中＆英文授課、期間支付全薪）。 ．實際負責客戶將於錄取後安排（客戶皆為美加外商公司，非博弈產業）。 ※歡迎具台灣學士/碩士學位之外籍人士投遞履歷※ Welcome to apply if you possess a bachelor's or master's degree in Taiwan.

工作內容： ．透過中英文文字（Email&Live chat）回覆亞洲區消費者問題。 ．確保客服功能正常運作並持續提升服務品質。 職務要求： ．中文精通，讀寫具備與消費者溝通之能力。 ．英文讀寫中等。 ．需配合輪班（依班表有機會於假日、國定假日出勤），國定假日出勤薪資依勞基法計算。 ．具備基本電腦操作能力。 月薪： ．新台幣40,000起 其他工作事項說明： ．為保障客戶與使用者隱私及資料安全，無法於工作空間使用手機等電子產品（辦公室其他區域可使用）。 ．歡迎新鮮人加入，報到後公司將提供4-6週完整產品知識及相關訓練課程（中＆英文授課、期間支付全薪）。 ．實際負責客戶將於錄取後安排（客戶皆為美加外商公司，非博弈產業）。

What does a TaskUs Talent Acquisition Manager really do? Think of yourself as someone who will lead and provide strategic direction to the Talent Acquisition Team to ensure we attract, hire, and retain world-class talent for both our frontline teammates and our support staff. You love partnering with people to understand their needs and requirements and come up with creative approaches to make them successful. You care deeply about the overall business and look for ways to add value. As a Talent Acquisition Manager, you will partner with key stakeholders to promote TaskUs as a top place to work, provide excellent candidate experience, and lead your recruiting team to meet the needs of the business. You will drive the recruitment process in its entirety through branding, engagement, data and analytics, and onboarding. - Develop and sustain all external recruiting relationships and activities, including owning requisitions ranging from entry level to executive level - Manage a team of recruiters, balancing their workloads, helping them prioritize their workload and supporting them in the recruitment and hiring processes -Manage and develop a high performing recruiting team to deliver against aggressive hiring targets by completing weekly 1:1s, quarterly reviews, goal setting, and providing timely, helpful, and constructive feedback. -Consistently improve upon existing practices and resources, and implement new best practices and ideas, to better the recruitment process. -Provide weekly status reports on pipeline metrics, trends, and areas for improvement -Ensure that candidate tracking is up to date and compliant in the Applicant Tracking System -Act as a recruiting consultant to hiring managers, optimize the recruiting funnel, and address operational challenges that allow for greater scalability -Consistently improving upon existing practices and resources, and implementing new best practices and ideas, to better the recruitment process and employer branding strategies -Maintain daily reporting and build daily, weekly, monthly goals, per Recruiter Requirements: -5+ years of experience in full-cycle recruiting and 2+ years experience leading a recruiting team. -Experience managing a remote team in a fast-paced high-growth environment -Knowledgeable in an ATS, and intermediate knowledge in Microsoft Office Suite, including Excel. -Experience recruiting and sourcing candidates in new markets globally -Experience in high volume, corporate, and/or agency recruiting (BPO experience preferred) -Experience with applicant tracking systems to include data queries, collection, evaluation, organizing and analysis of data -Knowledge of human resource law, practices and procedures -Possess an unrelenting work ethic and passion for recruiting and producing results -Passionate about creating a world-class candidate and hiring manager experience -Some negligible travel may be required Nice To Haves: -Staffing agency experience preferred -Bachelor’s degree in Business, Marketing, Human Resources or other relevant fields -Global Recruiting Experience -Bilingual in Mandarin and English -Proficient in Workday -Working knowledge of Google Suite -Experience in marketing a brand by utilizing creative strategies and experience in creating recruitment campaigns, building brand awareness through recruitment -Amenable to work onsite.

工作內容： 身為影音標註專員，主要職責為協助影視產品順利上架在串流平台。 平時工作會與串流平台公司對接專案內容，並支援英文內容處理、日文內容核對。 ．確保每一部作品在預計時程內上架、並具備完整需呈現的內容（依據指示標註及核對電影、電視劇等影音內容、針對不同上架地區準備客製化資訊）。 職務要求： ．英文聽說讀寫流暢，具備與客戶開會之溝通能力。 ．日文讀寫能力中等。 ．需配合輪班（依班表有機會於假日、國定假日出勤），國定假日出勤薪資依勞基法計算。 ．具備基本電腦操作能力。 ．細心、具備時間管理能力者佳。 月薪： ．新台幣40,000起 - 以工作經驗調整 其他工作事項說明： ．為保障客戶與使用者隱私及資料安全，無法於工作空間使用手機等電子產品（辦公室其他區域可使用）。 ．歡迎新鮮人加入，報到後公司將提供4-6週完整產品知識及相關訓練課程（中＆英文授課、期間支付全薪）。 ．客戶為美國公司，非博弈產業。

機會難得的影音標註專員職缺！歡迎對影音串流平台產業有興趣、具備語言能力的你加入 工作內容： 身為影音標註專員，主要職責為協助影視產品順利上架在串流平台。 平時工作會與串流平台公司對接專案內容，並支援英文內容處理、韓文內容核對。 ．確保每一部作品在預計時程內上架、並具備完整需呈現的內容（依據指示標註及核對電影、電視劇等影音內容、針對不同上架地區準備客製化資訊）。 職務要求： ．英文聽說讀寫流暢，具備與客戶開會之溝通能力。 ．韓文讀寫能力中等。 ．需配合輪班（依班表有機會於假日、國定假日出勤），國定假日出勤薪資依勞基法計算。 ．具備基本電腦操作能力。 ．細心、具備時間管理能力者佳。 月薪： ．新台幣40,000起 - 以工作經驗調整 其他工作事項說明： ．為保障客戶與使用者隱私及資料安全，無法於工作空間使用手機等電子產品（辦公室其他區域可使用）。 ．歡迎新鮮人加入，報到後公司將提供4-6週完整產品知識及相關訓練課程（中＆英文授課、期間支付全薪）。 ．客戶為美國公司，非博弈產業。

機會難得的影音標註專員職缺！歡迎對影音串流平台產業有興趣、具備語言能力的你加入 工作內容： 身為影音標註專員，主要職責為協助影視產品順利上架在串流平台。 平時工作會與串流平台公司對接專案內容，並支援英文內容處理。 ．確保每一部作品在預計時程內上架、並具備完整需呈現的內容（依據指示標註及核對電影、電視劇等影音內容、針對不同上架地區準備客製化資訊）。 職務要求： ．英文聽說讀寫流暢，具備與客戶開會之溝通能力。 ．需配合輪班（依班表有機會於假日、國定假日出勤），國定假日出勤薪資依勞基法計算。 ．具備基本電腦操作能力。 ．細心、具備時間管理能力者佳。 月薪： ．新台幣40,000起 - 以工作經驗調整 其他工作事項說明： ．為保障客戶與使用者隱私及資料安全，無法於工作空間使用手機等電子產品（辦公室其他區域可使用）。 ．歡迎新鮮人加入，報到後公司將提供4-6週完整產品知識及相關訓練課程（中＆英文授課、期間支付全薪）。 ．客戶為美國公司，非博弈產業。