inline_樂排股份有限公司 企業形象

公司介紹

產業類別

聯絡人

People Operations

產業描述

其它軟體及網路相關業

電話

暫不提供

資本額

傳真

暫不提供

員工人數

150人

地址

台北市中正區北平東路30-1號5樓(匯泰大樓)

相關連結


*歡迎身心障礙者投遞本司各項職缺 We welcome applications from individuals with disabilities. ❝ 接待,不再手忙腳亂 ❞ inline 是一套專攻餐廳經營者使用,提高餐廳管理桌況及訂位效率的雲端管理系統公司,我們有超過千家餐廳正在使用我們的系統,其中包含知名連鎖餐飲集團、米其林星級餐廳、百貨商場及特色名店。頻繁與多個美食相關平台業者合作,讓餐廳增加曝光率且有穩定成長的客源。 台灣是 inline 的首站,我們正積極往其他國家拓展,地區包含香港、新加坡、澳洲、日本及美國,期待創造出橫跨亞太地區的 FoodTech 領導品牌。如果您有衝勁、有彈性、有創意且願意和 inline 一起走向未來,歡迎您加入我們。 ❝ Reception, no longer a hassle ! ❞ inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Japan, Sydney, Melbourne, Brisbane, Hong Kong, Singapore, Kuala Lumpur, Bangkok, and the cities in APAC. For people with solid professional skills and talents, who are highly motivated to expand their career and grow in a fast, flexible environment, we have several opportunities to build the business with our teams and write the legend with inline for the next thousands of partners at a rapid pace.

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▮ 輕鬆管理訂候位 - 只需一台平板,即可管理餐廳的訂候位 ▮ 訂候位簡訊確認 - 顧客用餐前,系統自動寄送簡訊進行確認 ▮ 提高餐廳曝光率 - 開通多方訂位平台,導客成效加倍 ▮ 外帶外送服務 - 顧客從網頁下單,餐廳能隨時掌握訂單狀態 ▮ 客製化桌位圖 - 隨時掌握現場桌況,提前安排訂位客人 ▮ 問卷簡訊寄送 - 顧客入座後,自動發送問卷簡訊 ▮ 隨時掌握動態 - 顧客免現場等候,可查詢最新訂候位狀況

公司環境照片(10張)

inline_樂排股份有限公司 企業形象

福利制度

法定項目

其他福利

❝ 歡迎加入 inline,我們珍視每一位員工,期待您的加入,與我們一同創造未來! Take initiative, embrace innovation, and dare to push boundaries. Join us, let's turn the unimaginable into reality. ❞ ▮ 帶薪休假 Paid Time Off 優於勞基法的休假制度,更多的自由去調配 ▮ 彈性氛圍 Flexibility 擁有開放式的工作氛圍,自主彈性安排 1 小時的午休時光,我們還有居家工作日 ▮ 餐點飲品 Food and beverages 供應美味健康兼具的午餐,由專業咖啡師製作飲品及提供限量下午茶 ▮ 休憩專區 Chill-out area 溫馨的茶水間備有零食、咖啡機和啤酒機,舒適的沙發區和戶外陽台,放鬆身心小憩片刻 ▮ 年度聚會 Annual event 舉辦尾牙、聖誕節等各種節慶活動,珍惜彼此相聚的時刻 ▮ 人氣活動 Workshop activity 不定期舉辦手冲咖啡課、花藝課、羽球社等各種活動,工作之餘培養興趣,豐富生活 ▮ 工作配備 Provide with equipment 提供 MacBook 及 iPad,配有提升工作舒適度和效率的升降桌 ▮ 舒適環境 Comfortable environment 寬敞明亮的辦公室,靠近華山文創區的員工咖啡廳,讓工作更放鬆愉悅 ▮ 便利交通 Convenient location 位於善導寺 6 號出口附近,步行不到 5 分鐘即可抵達

工作機會

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廠商排序
6/23
台北市中正區10年以上大學待遇面議
We are looking for an experienced Marketing Director to lead our marketing team and drive strategic initiatives across B2B and B2C channels. The ideal candidate will have a strong background in advertising, digital marketing, and paid media operations, with hands-on experience in in-house ad buying and campaign management. This role requires a data-driven mindset, creative vision, and the ability to manage multi-channel campaigns to drive brand awareness, customer acquisition, and revenue growth. Additionally, this role will oversee public relations (PR) efforts to enhance brand reputation and media presence. Key Responsibilities: Marketing Strategy & Execution: Develop and execute integrated marketing strategies to achieve business objectives across B2B and B2C markets. In-House Advertising & Media Buying: Plan, execute, and optimize paid media campaigns internally, including social media, search, display, and programmatic advertising. Performance Marketing: Directly manage advertising platforms such as Google Ads, Meta (Facebook & Instagram) Ads, LinkedIn, and programmatic networks to drive conversions and optimize ROAS. Brand Management: Strengthen brand positioning and messaging across all channels. Public Relations & Communications: Develop and execute PR strategies, manage media relations, and enhance brand visibility through press releases, interviews, and strategic partnerships. Cross-functional Collaboration: Partner with Sales, Product, and Customer Success teams to support go-to-market strategies and lead generation efforts. Budget & ROI Management: Manage the marketing budget effectively, track key metrics, and provide insights to optimize marketing spend. Team Leadership: Lead and mentor a marketing team of approximately 10 people, ensuring alignment with business objectives and fostering professional growth.
應徵
6/24
台北市中正區3年以上專科待遇面議
加入我們,塑造未來!Join Us, Shape the Future! 在這職位上,你將扮演核心角色,主要職責包括: *財務管理:另一位成員共同協作,負責約65%的日常會計記帳工作,範圍涵蓋台灣、香港、馬來西亞、澳洲與新加坡。目前國家別的分工尚待確定,未來將依專長與業務需求彈性安排。此角色需能獨立編制報表、進行財務分析,為公司策略提供有力支持。 Finance Management:This role will collaborate with another team member and be responsible for approximately 65% of the day-to-day accounting operations, covering Taiwan, Hong Kong, Malaysia, Australia, and Singapore. The country-specific responsibilities are yet to be finalized and will be flexibly assigned based on individual expertise and business needs. The position requires the ability to independently prepare financial reports and perform financial analysis to support strategic decision-making. *稅務與法規遵循: 確保所有稅務申報準確無誤,包括營業稅、所得稅及其他必要的稅務  文件,並解決相關問題。  Tax Compliance: Ensure all tax filings are accurate, including business tax, income tax,   and other required tax documents, resolving any issues that arise. *專案和預算管理: 參與新專案的策劃和執行,負責年度預算的審核和制定,推動公司持  續成長。  Project and Budget Management: Participate in planning and executing new projects,  Oversee the annual budget review and formulation to foster continuous growth. *數據驅動分析: 每月提供管理報表及深入分析,協助各部門精準掌握財務狀況。  Data-Driven Analysis: Provide monthly management reports and in-depth analysis to  help departments accurately understand financial conditions. *跨部門協作: 在年終審計及其他臨時任務中與團隊緊密合作,支持公司戰略目標達成。  Cross-Departmental Collaboration: Work closely with teams during the annual audit  and other ad hoc tasks to support the achievement of strategic goals. 我們在尋找能與公司共同成長的夥伴We are looking for partners who will grow together with our company: *適應力強: 希望您能夠在穩定而具挑戰性的環境中找到您的立足點。  Adaptability: We hope you can find your footing in a stable yet challenging  environment. *開放與快速適應: 期待您對變革持開放態度,能夠迅速融入新計畫和應對變化。  Openness and Agility: We look forward to your openness to change and your ability to  quickly integrate into new plans and adapt to changes. *溝通與團隊合作: 您應具備出色的溝通能力和卓越的團隊精神,在變化不定的環境中  主動積極。  Communication and Teamwork: You should have excellent communication abilities and   outstanding teamwork skills, being proactive in a changing environment. *會計/財稅或相關學系  Diploma in Accounting, Finance or related discipline or above. *3年以上相關會計和/或審計經驗者優先  At least 3 years of relevant experience in accounting and/or audit experience is  preferred. *強烈的責任心,能夠承受壓力並能按時完成工作  Strong sense of responsibility, able to work under pressure and meet tight deadlines. *英文溝通能力  Ability to communicate in English. 與我們同行,共創專業的美好未來! Walk with us to create a beautiful, professional future together!
應徵
6/23
台北市中正區2年以上大學年薪700,000~850,000元
inline is looking for a highly motivated, driven, and high EQ individual (with possible promotion to Full Time Employee) with a career interest in Software as a service (SaaS) Financial function. The person in this role will focus on delivering high quality customer data analysis and quality assurance to our internal financial control function. As well as helping the revenue team to find customer insights through data analysis on existing inline services.Given the rapid APAC expansion, we are looking for people who are detail oriented with analytic capabilities to derive insights from disparate data sources. High fluency in English is nice to have as communications with global partners are required. 希望你積極主動、具備時間管理與組織能力,並能在工作中持續精進,優化工作流程,並積極達成主管和公司交付的任務。 工作內容 | What You Will Do 【 出帳管理與流程控管】 負責每月帳單出帳作業之主導與執行,確保排程準時、資料無誤 建立並優化出帳流程,涵蓋內部資料串接、系統邏輯驗證與計費邏輯整合 管理影響出帳金額準確性的各個環節,包括:產品設定、計價條件、UOM、訂閱邏輯、訂單資料等 協助導入跨部門 SOP,確保系統邏輯變更或產品調整能即時反映在出帳流程中 管理與維護出帳系統(如 Zuora),協助開發與測試相關功能與報表 【帳務稽核與數據驗證】 建立帳單稽核流程與機制,定期驗證帳單金額準確性 比對內部訂閱資料與帳單輸出結果,分析與處理差異項目 整合數據並提出優化建議,預防系統錯誤或設定異常造成錯帳 整理、清理及結構化帳務數據,供後續分析與營收報表使用 建立帳務追蹤與錯誤修正流程,提高帳單信賴度與客戶體驗 【專案協作與內外溝通】 作為 Billing 相關專案的 Owner,協助跨部門釐清需求與整合資源 協助釐清客戶帳務問題,透過 Email / Call / 線上會議等方式協作處理 執行內部帳單異常通報與解決流程,並進行改善追蹤與文件化 與產品、工程、客戶成功等團隊密切合作,優化系統與帳務串接體驗 能力需求 | What You Should Have 【技能】 熟悉出帳作業邏輯與流程,有 SaaS 計費背景或使用 Zuora 經驗佳 熟悉 Google Sheet 函數,具備使用 GAS 或 Python 進行自動化處理能力 熟悉 SaaS 訂閱型產品的出帳週期、用量計價(UOM)與價格方案邏輯 能快速理解跨系統資料關聯(如 Salesforce + Zuora)與邏輯設定 熟悉 Google Workspace,能獨立產出報表與管理工作文件 【軟實力】 邏輯思維清晰、細心負責,對資料正確性有高度敏感度 能有效與跨部門(產品、工程、CS、財務等)溝通協作 有強烈責任感與自我驅動力,擅長處理多工任務 有帳務/財務背景、或熟悉訂閱型商業模式者優先 樂於提出改善流程與系統整合建議,並具備實作能力 【 inline 設備 & 環境 】 ▮ 交通便利 Convenient location 鄰近捷運站善導寺 6 號出口,步行不到 5 分鐘 ▮ 工作環境 Comfortable environment 寬敞明亮辦公室,靠近華山文創區的員工咖啡廳 ▮ 工作配備 Provide with equipment 提供 MacBook 及 iPad,自由調整工作升降桌 ▮ 年度休假 First year 10 days of annual leave 優於勞基法,到職第 1 年,依在職月份比例即享有 10 天休假 ▮ 餐點供應 Free food and beverages 知名餐廳的午餐餐點,專業咖啡師製作飲料及限量甜點 ▮ 彈性氛圍 Flexible schedule 開放式的工作氣氛,午休時光自主安排彈性 1 小時 ▮ 年節聚會 Annual event 尾牙、中秋烤肉、聖誕節及慶生派對,不定時的人氣餐廳聚餐 ▮ 人氣活動 Workshop activity 手沖咖啡課、花藝課、羽球社、吉他社等 ▮ 休憩專區 Chill-out area 溫馨茶水間,附有零食區、咖啡機及啤酒機,舒適的沙發區及戶外陽台吧台區
應徵
6/23
台北市中正區10年以上大學待遇面議
The Role At Inline, the Manager of Enterprise Customer Success Team plays a critical role in driving strategic account and enterprise customer success management. This position ensures that the team establishes long-term, deep partnerships with large enterprise clients to enhance customer satisfaction, improve retention rates, and drive sustainable business growth. Beyond leading the strategic direction for enterprise customer success and aligning it with business objectives, this role also integrates customers’ long-term development with Inline’s business expansion to create mutually beneficial outcomes. To succeed at Inline, you must possess exceptional strategic planning skills, sales adaptability, industry knowledge, market trend awareness, and strong communication and decision-making abilities with both internal and external stakeholders. You should be able to demonstrate strong leadership in a fast-paced, evolving environment. This role requires close collaboration with multiple departments, including Sales, Account Operations, Product, Engineering, Marketing, Revenue, and Finance, ensuring that enterprise customer needs are effectively communicated internally. Additionally, the role is responsible for managing expectations and requirements between customers and internal teams, coordinating resources, and delivering the best possible solutions. Key Responsibilities 1. Enhancing Customer Satisfaction, Driving Renewals & Expansion Develop strategies to improve customer satisfaction and loyalty, ensuring high renewal rates and long-term partnerships. Identify upsell, cross-sell, and expansion opportunities to drive business growth. 2. Customer Strategy Planning & Risk Management Design quarterly and annual strategies tailored to each customer, aligning with their business goals to achieve mutual success. Proactively identify risks and challenges that may impact enterprise customer relationships and implement mitigation strategies to reduce churn. 3. Building Long-Term Relationships Across Departments (External) Establish and maintain strong relationships with key decision-makers and stakeholders, gaining deep insights into their business needs, goals, and challenges. Lead regular customer visits, conduct QBRs and product presentations to strengthen collaboration and engagement. 4. Internal Cross-Functional Collaboration & Issue Resolution Work closely with Sales, Operations, Product, Engineering, Marketing, and Revenue teams to ensure effective communication and execution of customer needs. Quickly mobilize internal resources to resolve major issues or operational challenges, ensuring business continuity for customers. Gather customer feedback and collaborate with Product & Engineering teams to drive product enhancements and innovations, aligning with customer needs. 5. Performance Tracking & Optimization Monitor customer health metrics, renewal rates, and usage behavior to identify risks and opportunities proactively. Track revenue contribution, billing status, and profitability to ensure sustainable business growth. 6. Team Recruitment & Management Recruit, train, and manage team members, while planning workforce needs and budget allocation. Ensure team objectives are aligned with company strategy and business goals.
應徵
6/23
台北市中正區5年以上大學以上月薪85,000~120,000元
Inline helps tens of thousands of people working in restaurants around APAC serve well over 100M customers, and to serve 1 billion+ people we need some more design help - that's where you come in. We create and sell productivity software for busy restaurant and retail staff, managers, owners, brand managers, and enterprise teams. In a rapidly changing environment, inline is giving restaurants and retailers control of their future, by helping these merchants achieve higher operating margins. We are looking for a skilled Software UX Designer, who will be responsible for designing new features to connect our customers to product value and improve the user experience for current propositions, as well as generating insights to improve our product. This is a fast-paced team with ambitious goals, and your creations will be used daily by tens of thousands of people working in retail shops across APAC. Because we focus on giving tools to merchants for them to own, manage, and grow their relationships with consumers, consumers see a very small part of the software we create. A typical consumer might use a popular app for 20 minutes per day, each of our business customers uses inline apps for 70+ hours each week. About The Role: ● Working language: English ● Location: Taipei HQ ● Full-time, on-site ● Relocation and visa sponsorship available Role Details: ● Inline is looking for a person who is passionate about data-rich experiences, working on emerging products, and leading core product growth opportunities. You will work closely with our customer service, product managers and engineering teams to understand our restaurants' needs. ● We’re looking for a person who possesses solid experience in designing a product from scratch, and make it deliverable to markets across countries to accommodate different cultures and user behaviors. ● This role will report to the co-CEO, as a key person on the design team in Taiwan. You must be self-motivated, full of enthusiasm, a desire to learn and have a fine eye for detail. ● You know that your design should always achieve TWO things: support a user in completing a task AND support the business in achieving a goal. ● You’ll collaborate with designers, evolving our design language while delivering innovative, best-of-class digital products by creating conceptual sketches, wireframes, user requirements, prototypes, and flow charts among others. Day-to-day Responsibilities: ● Rapidly produce multiple solutions, from sketches, wireframes, and user flows to high-fidelity mockups and prototypes, depending on the level of detail needed to present and communicate proposed solutions and interaction flows that will resonate with our target audience. ● Validate your design explorations with data and real feedback from restaurants, be it qualitative, quantitative, or both. Filter out the noise from feedback and make good use of the valuable feedback to iterate the product. ● Maintain and evolve a scalable design system. ● Present your work to various stakeholders, explaining your creative process and how your final design aligns with the product goals. ● Provide specs, interactive prototypes, and design requirements to developers. ● Regularly engage with restaurants to develop a thorough understanding of their needs and pain points, making frequent visits to restaurants to observe and participate in the staff workflows to inform your design insights.
應徵
6/23
台北市中正區5年以上大學待遇面議
inline is seeking an aggressive, high-energy, talented Visual Designer who enjoys challenges and growth in a fast-moving, dynamic environment. As an inline Visual Designer, you will work closely with our marketing team to create engaging graphic designs to help drive the company’s strategic priorities, develop our brand, and support key projects. 我們正在尋找一位積極、精力充沛、才華橫溢的視覺設計師,並樂於在快速變化的環境中享受挑戰和成長。 作為inline視覺設計師的職位,您將與行銷團隊密切合作,設計優質且引人入勝的設計,以幫助推動公司或餐廳(我們的客戶)成長。 【 工作內容 What You Will Do 】 ▮ Create company branding content and materials 公司品牌視覺設計 ▮ Create materials for marketing initiatives and campaigns 行銷相關素材設計 ▮ Collaborate with our marketing team on design proposals and execution roadmaps 與行銷部門合作,從設計目的到執行路線保持一致想法 ▮ Realize visually appealing and emotionally engaging designs from marketing and business requirements 將行銷業務需求轉化為具有視覺和情感吸引力的設計 ▮ Continue to develop and grow as you follow and advocate the latest standards, practices, and trends in the field of visual design 隨時掌握視覺設計領域的最新變化和趨勢 【 工作技能 Requirements & Personal Traits 】 ▮ Bachelor’s degree in Graphic Design, Visual Design, or a related field ▮ Proficient in Adobe Photoshop, Illustrator, and InDesign ▮ A solid foundation in typography, layout, and design ▮ Independent and self motivated. You don’t wait for others to give you instructions or help you solve problems. ▮ Experience with motion design ▮ The ability to prioritize tasks, communicate progress, and meet deadlines ▮ Familiar with printing processes and quality control ▮ Comfortable in a multi-lingual, agile workplace
6/26
台北市中正區5年以上大學待遇面議
➤ 職務目標: inline成立於2015年,為餐飲科技領域的領先品牌,目前服務超過 10,000 家餐廳夥伴,累計 2 億名用戶 。inline 提供消費者端 AI 智能找餐廳 App 以及餐廳端訂位與營運管理系統,全面提升用餐體驗與餐廳營運效率。 作為產品行銷經理,你將統籌這兩大產品線的市場行銷策略,結合市場洞察、產品定位與創新行銷手段,策劃並執行產品上市計畫,推動產品知名度與使用成長,實現公司業務目標。 ➤ 主要工作內容: ● 市場調查與洞察: 深入分析餐飲市場趨勢、目標用戶需求及競爭者動態,挖掘消費者(食客)和餐廳業者的洞察,以支援產品策略與行銷決策。 ● 產品定位與訊息: 制定 inline 各產品線(B2C 找餐廳 App 與 B2B 訂位/營運系統)的市場定位,提煉明確的價值主張與關鍵訊息,針對不同目標受眾(消費者與餐廳)傳達產品價值。 ● 功能上市策略: 規劃新產品功能和版本的上市策略,包括制定產品發佈路線圖與Go-to-Market 計畫(目標客群、行銷訊息、宣傳渠道等) ,協調跨部門資源確保新功能順利推出並被廣泛採用。 ● 跨部門協作: 與產品管理、研發、設計團隊緊密合作,在產品開發過程中融入市場和用戶觀點;並與行銷、公關、業務和客服團隊協調推動產品行銷活動,確保內外部溝通順暢一致。 ● 行銷素材整合: 主導或協助製作各類產品行銷素材(如產品簡介、官網內容、使用者案例、銷售簡報等) ,統一行銷訊息與視覺,支援 B2C 用戶行銷推廣和 B2B 銷售團隊需求。 ● 績效分析與優化: 追蹤產品及行銷專案的關鍵績效指標(如用戶成長、活躍度、功 能使用率、餐廳端訂位量等) ,分析產品上市和行銷活動的成效,並據此提出優化建議,持續調整行銷策略。 ● 顧客倡導: 作為消費者與餐廳合作夥伴的代言人,蒐集並反饋他們對產品的意見,協助產品團隊優化使用者體驗,提升顧客滿意度與產品競爭力。 ➤ 條件要求: ✔️ 學歷與經驗: 大學以上學歷(行銷、商管、資訊管理等相關科系佳) ;5 年以上產品行銷或市場推廣經驗,有科技產業(B2B SaaS 或 B2C 網路產品)背景者為佳。 ✔️ 市場洞察能力: 擅長市場研究與競品分析,能夠挖掘用戶需求並將洞察轉化為具體行動策略。 ✔️ 策略思維與解決問題: 具備優秀的策略規劃能力和創新思維,能在快速變化的環境中主動尋找決方案,推動業務成長。 ✔️ 數據分析能力: 重視數據且邏輯嚴謹,能獨立收集、分析和運用產品及行銷數據,用以評估成效並優化策略。 ✔️ 溝通與敘事能力: 出色的口頭與書面溝通技巧,善於撰寫產品行銷文案,能針對不同受眾調整訊息、講述引人入勝的產品故事。 ✔️ 跨部門協作: 具備跨部門專案協作經驗,良好的團隊合作與專案管理能力,能整合產品、行銷、銷售等資源實現共同目標。 ✔️ 熱忱與主人翁精神: 對餐飲科技領域充滿熱情,積極主動,責任心強,願意承擔挑 戰並推動產品與品牌持續成功。 ✔️ 語言能力: 流利的中文書面與口頭表達能力,具備良好的英語溝通能力者佳。
6/26
台北市中正區3年以上大學待遇面議
➤ 職務說明: inline 正在尋找一位充滿熱情與創意的社群媒體經理,帶領我們在台灣市場的社群媒體策 略與執行。此職位將負責經營 inline 在台灣的官方社群平台(Facebook、Instagram、LINE、TikTok 等) ,打造吸引消費者的內容並提升品牌互動與聲量。您將積極規劃社群活動、即時掌握市場趨勢,透過創新貼文和活動與粉絲互動,提升品牌知名度與用戶參與度。 同時,您將支援 B2B 餐廳夥伴的線上社群經營,包括管理餐廳業者的私密 Facebook 社團與 LINE 社群,分享成功案例與營運技巧,促進夥伴間的交流與互動。作為社群媒體經理,您也會與香港、新加坡、澳洲等市場的團隊密切合作,協調跨國社群企劃與內容執行,確保 inline 品牌在各地維持一致且具有影響力的聲調。這是一個充滿國際視野與挑戰的機會,讓您在充滿活力的行銷團隊中發揮創意、影響數位社群生態。如果您擁有品牌社群操作經驗,熱愛美食與科技,並渴望打造令人難忘的社群體驗,我們誠摯邀請您加入inline! ➤ 主要工作內容: ● 社群策略制定與執行: 擬定臺灣市場的社群媒體策略,經營 inline 官方 Facebook、Instagram、LINE、TikTok 等平台,以提高品牌知名度、粉絲數與參與度。 ● 內容創作與平台管理: 規劃並執行日常社群內容行事曆,撰寫貼文文案、協調視覺素材(圖片、短影片) ,即時發布內容並與粉絲互動,營造活躍的社群氛圍。 ● 品牌活動與KOL合作: 推動創意社群活動與行銷企劃,包含與關鍵意見領袖(KOL)和異業合作夥伴協作,提升品牌在社群上的話題度與互動率。 ● 社群監測與優化: 追蹤各平台的社群數據與用戶回饋,分析內容表現並提供優化建議,適時調整策略以確保達成追蹤者成長與參與目標。 ● 餐廳社群經營(B2B) : 管理餐廳夥伴專屬的線上社群(如 Facebook 私密社團、LINE 社群) ,定期分享產品新功能訊息、餐廳經營成功案例與行銷技巧,培養忠誠且活躍的合作夥伴社群。 ● 跨部門與跨國協作: 與內部行銷、公關、產品等團隊密切合作,結合產品上線時程策劃社群宣傳內容,並協助香港、新加坡、澳洲等市場制定在地社群內容計畫,必要時安排海外出差支援活動執行,確保品牌聲音在各市場一致。 ➤ 條件要求: ✔️ 學歷與經歷: 大學以上學歷,行銷、傳播、媒體相關科系畢業尤佳。至少 3-5 年社群媒體或數位行銷相關經驗,曾獨立經營知品牌社群名帳號者優先。 ✔️ 內容與行銷技能: 出色的中文內容撰寫能力,能創作引人入勝的貼文與活動文案;熟悉社群流行趨勢,具備基本的視覺設計或影片剪輯能力佳。對數據敏感,能運用社群管理工具與分析數據(如 Facebook Insights、Instagram Analytics 等)調整內容策略。 ✔️ 平台與社群知識: 深諳台灣主流社群媒體生態,包括 Facebook、Instagram、LINE、TikTok 等平台的運作與使用者行為。了解社群演算法趨勢及如何提升貼文觸及與互動。 ✔️ 溝通與協作: 優秀的跨部門溝通能力與專案管理能力,能同時掌握多項任務並與設計、公關、業務等團隊協調合作。在多元文化的團隊中工作靈活,能主動分享想法並接納回饋。 ✔️ 語言能力: 流利的中文書寫與口語表達能力,具備良好的英文溝通能力(需與海外團隊協作) ;熟悉粵語或其他亞洲語言者尤佳但非必要。 ✔️ 熱忱與創意: 熱愛美食餐飲產業,對品牌行銷與社群經營充滿熱情。有創新思維和主動積極的態度,能在快速變化的數位環境中保持敏捷度,樂於接受挑戰並持續學習新趨勢。
應徵
6/23
台北市中正區5年以上高中以上年薪800,000~1,500,000元
【 Position Summary 】 Inline's global team is seeking a highly organized, mature, and proactive Senior People Operations professional to join us in Taipei. The right person will play a pivotal role in supporting inliners in Taiwan with the resources they need, and take the lead engaging with local and national government for health, safety, and workplace standards. This role will provide opportunities to nurture your skills and explore career paths within a growing, customer-centric software company. The level and title will depend on your skills and experience. 【 Key Responsibilities 】 ● Learn proactively and largely on your own to get answers and provide helpful advice to managers and execs, through quick, effective research and study, and not by asking colleagues how to do X, Y, Z or relying on lawyers. ●Onboard new employees across Taiwan with care and thoughtfulness, and ensure they have access to necessary resources. ● Responsible for and manage programs to help keep inliners physically healthy (on-site medical services, health checks, company-provided meal choices, etc.) ● Take the lead on initiatives to keep inliners and visitors physically safe, and be one of inline’s official OSHA-certified safety officers. ● Support employees on a day-to-day basis and answer questions about benefits and policies etc. ○ Moms and Dads: inline has a lot of parents with children, help them with the specific resources and accommodations they need. ○ Newlyweds: inline has a lot of newly-married people, take the lead helping them with the specific types of accommodations they need. Interns: 50+ people have interned at inline in recent years, take the lead helping them learn about the world of work, and support with resources they need. (but might not know are available) ○ Single professionals: half of the people working at inline are single, engage and support them with the resources they need. ○ People with Disabilities: we actively try to recruit talented professionals who happen to have disabilities, and accommodate inliners who become disabled - have an impact by taking the lead on how we can best accommodate. ○ Grandparents: take the lead learning what we can do to support the unique needs of grandparents working at inline. (as soon we have some!) ● Take a lead role in day-to-day employee relations, from coordination and clarification, through mediation and successful resolutions. ● Help keep employee records complete, up to date, and organized in the inline HRIS tools. ● Collaboratively engage with the Taipei City government (OSHA), Immigration Bureau (visas for new hires), Ministry of Labor (LSA compliance), and other agencies both proactively and reactively. ● As time permits, partner with department heads and hiring managers to identify talent gaps and take the necessary actions for bridging the gap of organizational capability. Contacting candidates, scheduling interviews, and other recruiting tasks. 【 What this role is NOT focused on 】 ● Actively headhunting or proactive recruiting - this is not a Recruiter role. Helping with operational aspects sometimes while we are in slow-hiring mode, yes, but "Recruiter role," no. ● Learning & Professional Development - this is not an L&D role. Helping with operational aspects sometimes perhaps, but we won't have a L&D-focused role until we're a more mature, larger organization. There is plenty of learning and skill development that happens at inline, senior managers of functional areas see to that. ● Taking the lead on Wellness coordination - if you have passion for this, sweet! But we have people who enjoy and have already earned the privilege to spend time on this.
應徵
6/23
台北市中正區3年以上大學待遇面議
inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Sydney, Melbourne, Brisbane, Perth, Tokyo, Osaka, Hong Kong, Singapore, Kuala Lumpur, Bangkok, and the cities in APAC. For people with solid professional skills and talents, who are highly motivated to expand their career and grow in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with inline for the next thousand partners at a rapid pace. We’re looking for a self-motivated marketing specialist who has proven experience in leading e-commerce companies with successful records of performance marketing, especially in digital ads. In this role, you will have the opportunity to strategize, develop, and manage digital campaigns across various platforms, optimizing user engagement and brand visibility. We are a fast-paced, results-driven team—if you're a problem solver with great project management and communication skills, we’d love to hear from you! 【 What You Will Do 】 ▮ Digital Marketing & Paid Advertising – Plan, execute, and optimize digital media campaigns across platforms such as Google Ads, Meta Ads, Google Analytics 4, and LINE LAP to drive business growth. ▮ Data Monitoring & Performance Optimization – Track and analyze key performance indicators (KPIs) across marketing channels and campaigns, identifying opportunities for improvement. ▮ Market Trends & Innovation – Stay ahead of industry trends, product innovations, and emerging technologies to explore new marketing opportunities and strategies. ▮ Customer Insights & Communication – Engage with customers, understand their needs, and provide insights-driven marketing solutions. ▮ Content & Brand Promotion – Develop and manage multi-channel marketing strategies through SEO, blogs, social media, affiliate programs, short videos, influencer collaborations, and more to enhance brand presence. ▮ Project Management & Cross-Functional Collaboration – Manage timelines, oversee execution, and coordinate with internal teams and external partners to ensure successful marketing deliverables. 【 Requirements & Personal Traits 】 ▮ 3+ years of digital marketing experience,particularly in Google Ads, Meta Ads. ▮ Proficiency in Google Analytics 4 (GA4) and digital marketing analytics, with strong analytical and quantitative skills, as well as solid knowledge of Excel for data-driven decision-making. ▮ Strong sense of responsibility, able to work and thrive in a dynamic startup environment where you derive priorities, requirements, and goals from the company context. ▮ Strong project management skills, with the ability to multitask and manage multiple stakeholders. ▮ Creative thinker who's able to tackle business problems and communicate solutions to cross-functional teams. ▮ A proactive problem solver who can identify market opportunities and develop actionable marketing strategies. ▮ Fluency in both English and Chinese is a plus. 【工作內容 | What You Will Do】 ▮ 數位行銷與廣告投放:精通數位媒體操作,包括但不限於 Google Ads、Meta Ads、Google Analytics 4、LINE LAP 等,並能執行並優化行銷活動。 ▮ 數據監控與優化:追蹤行銷渠道及活動的關鍵績效指標 (KPIs),進行分析並提出具體優化策略與解決方案。 ▮ 市場趨勢與創新應用:對市場趨勢、產品新知及產業變化保持高度敏感,樂於嘗試新工具與策略,發掘創新行銷機會。 ▮ 客戶提案需求分析與回應:具備良好的溝通能力,能夠即時理解客戶需求並提出行銷策略與執行方案。 ▮ 專案管理與跨部門協作:掌握專案時程,負責推進行銷計畫並檢核成果,並與內部團隊及外部夥伴協作,確保行銷內容與執行符合商業目標。 我們希望你具備 | What We Are Looking For ✔ 具備 3 年以上 數位行銷經驗,熟悉 Google Ads、Meta Ads、LINE LAP 行銷投放。 ✔ 熟悉數據分析工具,如 Google Analytics 4 (GA4)、Mixpanel,並能基於數據制定行銷策略。 ✔ 具備 創新思維,對新技術、數據驅動決策及數位行銷趨勢有強烈興趣。 ✔ 具備 良好的專案管理與溝通能力,能與跨部門團隊及外部夥伴高效協作。 ✔ 能獨立思考並主動發掘市場機會,提出可行的行銷解決方案。 ✔ 具備流暢的中英文溝通能力者優先考慮
應徵
6/23
台北市中正區經歷不拘大學月薪40,000~48,000元
你不需要有什麼傳奇履歷 只需要對創作與美食有無限熱忱! inline (樂排股份有限公司)成立於 2015 年,提供餐廳經營者全方位的客戶管理系統。在日本、澳洲、泰國、馬來西亞、新家坡、香港和台灣,每年有超過 10,000 家餐廳使用 inline 服務顧客及經營客戶關係。 我們正在尋找一位對影像企劃、影片拍攝、以及經營社群充滿熱情的創作者。如果你熱愛美食、擅長用鏡頭講故事,而且喜歡分享,那這個職缺絕對是為你量身定做的! 如果你熱衷於社群媒體創作、希望在美食與內容行銷領域發光發熱,那就趕快來聊聊吧。 工作內容 拍攝與剪輯: 不論你是擅長製作簡潔明快的懶人包影片,還是特效滿點的開箱達人,我們都歡迎 影像與創作: 用影像和文字,透過社群媒體傳遞你的觀點和故事。 企劃與執行: 協助行銷專案發想與執行,讓你的創作推動品牌成長。 記錄精彩瞬間: 你不只會有機會到記者會現場拍攝料理、專訪餐飲界的天王天后,還能探索那些不對外開放的餐廳後花園、隱藏在菜市場裡的深夜法國料理....等,一探不為人知的美食秘境! 發想與實現: 從具爆紅潛力的影像內容,到深度專業的議題專案,舞台幫你準備好了! 還有想做的?沒問題,歡迎面試時告訴我們! 我們希望你: 1. 擅長用短影片和社群內容,結合你的創意來傳遞品牌故事。 2. 是社群網路的重度使用者。如果你對藝術、旅行、設計、時尚、運動等有研究,那會更棒! 3. 渴望不斷成長並挑戰自己。我們會給你足夠的自由和資源,和你一起進步! 4. 發想並執行你的影像專案。不管是極度商業,還是深度專業,我們都歡迎。
6/26
台北市中正區4年以上大學待遇面議
【 What You Will Do 】 SEO Strategy & Management ▮ Develop and execute holistic SEO strategies (including technical SEO, on-page/off-page SEO, and site architecture) to drive organic search traffic and improve keyword rankings. ▮ Collaborate closely with the content team to provide keyword strategy and optimization directions; review and analyze content performance regularly. ▮ Work with the engineering team to improve site speed, indexing, structured data (schema markup), and other technical SEO elements. ▮ Establish robust SEO performance tracking systems and generate reports and insights that guide continuous improvements. Social Platform Management ▮ Manage and grow the brand’s presence across key social platforms such as LinkedIn, Twitter, and YouTube. ▮ Create strategic content calendars, coordinate with content and design teams to produce visual and written assets. ▮ Plan and execute campaigns in collaboration with business development and marketing partners. ▮ Track and analyze key social metrics (reach, engagement, clicks, conversions) and continuously optimize strategy based on data. Cross-Functional Collaboration ▮ Work cross-functionally with content, product, design, and sales teams to ensure SEO and social strategies are embedded into product launches, marketing campaigns, and brand communications. ▮ Join early-stage project planning meetings to provide insights related to organic visibility, traffic growth, and brand exposure. 【 Requirements & Personal Traits 】 ✔ 4–6 years of hands-on experience in SEO and social media strategy, ideally in a B2B SaaS environment. ✔ Proficient with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, or similar. ✔ Deep understanding of LinkedIn, Twitter, and YouTube platform mechanics and performance tracking. ✔ Strong project management skills, with the ability to multitask and manage multiple stakeholders. ✔ Creative thinker who's able to tackle business problems and communicate solutions to cross-functional teams. ✔ A proactive problem solver who can identify market opportunities and develop actionable marketing strategies. ▮ Fluency in both English and Chinese is a plus. 【工作內容 | What You Will Do】 SEO 策略與管理 / SEO Strategy & Management ▮ 制定並執行整體 SEO 策略(技術 SEO、On-page/Off-page SEO、網站架構等),提升自然搜尋流量與排名。 ▮ 與內容團隊協作,提供關鍵字策略與頁面優化方向,並定期審視現有內容效能。 ▮ 與工程團隊協作,優化網站速度、索引狀況、結構化資料等技術項目。 ▮ 建立 SEO 成效追蹤機制,並定期產出報告與洞察,驅動優化行動。 社群平台營運 / Social Platform Management ▮ 負責品牌社群平台(如 LinkedIn、Twitter、YouTube 等)之策略規劃與日常營運,提升品牌聲量與互動率。 ▮ 設計並排程貼文、與內容團隊協調製作素材。 ▮ 與業務或合作夥伴協作社群 campaign,包含活動規劃、曝光安排、成效分析。 ▮ 定期追蹤平台數據(觸及、互動、點擊、轉換等),並調整策略方向。 跨部門整合與專案推進 / Cross-team Collaboration ▮ 與內容、設計、PM、業務等部門密切協作,確保 SEO 與社群策略嵌入各項產品與行銷活動中。 ▮ 參與行銷專案的前期規劃,提供流量觀點與社群曝光策略。 我們希望你具備 | What We Are Looking For ✔ 具備 至少 4–6 年 SEO 與社群行銷經驗,熟悉 B2B SaaS 營運模式。 ✔ 熟悉數據分析工具,如 Google Analytics、GSC、Ahrefs、SEMrush 等 SEO 工具。 ✔ 熟悉 LinkedIn / Twitter / YouTube 等社群平台經營邏輯與數據判讀。 ✔ 具備 創新思維,對新技術、數據驅動決策及數位行銷趨勢有強烈興趣。 ✔ 具備 良好的專案管理與溝通能力,能與跨部門團隊及外部夥伴高效協作。 ✔ 具備流暢的中英文溝通能力者優先考慮
應徵
6/26
台北市中正區8年以上大學待遇面議
We are seeking a Restaurant Integration Solutions Manager to serve as the primary technical liaison between our Enterprise Sales, Customer Success teams, and restaurant clients. This role will be responsible for understanding restaurant partners' POS, CRM, and App integration needs, translating business requirements into technical solutions, and ensuring smooth communication between internal engineering teams and external stakeholders. Additionally, this role will proactively follow up on integration progress, manage expectations, and provide technical account management to ensure customer satisfaction. Key Responsibilities: Technical Consultation: Act as the main point of contact for restaurant clients, helping them understand system integration requirements and technical feasibility. Solution Design & Implementation: Work closely with engineering teams to develop and implement integration solutions for POS, CRM, and other restaurant software. Project Coordination: Track integration project timelines, manage priorities, and provide updates to stakeholders (both internal and external). Customer Success Support: Assist CSMs in troubleshooting and resolving integration-related issues to ensure seamless customer experiences. Cross-Functional Collaboration: Bridge communication between sales, engineering, and customer success teams to align technical capabilities with business needs. Proactive Follow-ups: Regularly check in on integration progress, provide status reports, and address any roadblocks. Documentation & Training: Create integration guides, FAQs, and training materials to support internal teams and clients.
應徵
6/24
台北市中正區5年以上大學年薪850,000~1,000,000元
About inline inline is a software startup focused on maximizing restaurant efficiency by managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend inline for the next thousand partners at a rapid pace. The Role At Inline, the primary responsibility of the Business Operations Manager is to enhance the efficiency and effectiveness of our Customer Success Management team by means of analysis and process optimization, with a focus on customer maintenance and retention. To succeed at Inline, you must possess traits such as being highly organized, having a strategic mindset, being results-driven with a strong emphasis on quantitative outcomes, being adept at analysis, and the ability to demonstrate exceptional leadership and planning skills within a rapidly evolving environment. You will collaborate closely with various departments, including Sales, Customer Success, Revenue, Finance, and more. This role is central to the long-term development of our customer success management team and restaurant organization in Taiwan. If this sounds like you – read on! Key Responsibilities 1. Strategic Alignment - Collaborate closely with senior management and leaders across different countries to align market strategies with quarterly and annual company objectives. - Gain insights into market realities to develop team targets that are both feasible. 2. Data Analysis and Forecasting - Utilize data analysis and client trend assessment to identify potential customer and sales opportunities, contributing to informed decision-making. - Conduct thorough research and data analysis to provide accurate revenue forecasts. 3. Performance Targets and Bonus Structure - Set clear and attainable team targets that drive growth and revenue in accordance with company objectives. - Design a comprehensive bonus structure that incentivizes high performance. - Develop performance tracking reports that enable managers to effectively monitor pipelines and provide teams with insights into their performance progress. 4. Process Optimization and Automation Tool Development - Optimize existing processes while being able to construct new workflows, define prioritization for optimization, and clearly identify which process improvements will yield enhanced sales efficiency. - You will be responsible for developing and managing automated tools, ensuring the end-to-end process remains seamless and refined. 5. Project Management - Facilitate collaborations with cross-functional teams including revenue, finance, CSM, product, and global teams to ensure project success. 6. Team Management - Recruit, coach, mentor, and develop operation team and nurture an environment where they can excel through encouragement and empowerment
應徵
6/23
台北市中正區3年以上大學月薪40,000~45,000元
inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Singapore, Kuala Lumpur, Vancouver, Melbourne, Sydney and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their career and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with inline for the next thousand partners at a rapid pace. We're looking for an aggressive, high-energy, and result-driven customer success manager, who enjoys challenges and growth in a fast-moving environment. As a customer success manager, you will work closely with restaurant partners, the customer support team, and revenue ops, product, sales, marketing, and operations to manage and optimize restaurant relationships and provide maximum value for both inline and its clients. If this sounds like you – read on! [What You Will Do]: -Maintain regular communication with partner restaurants (Mid-Market restaurants, hotels, and well-known restaurants). Activate a set of services (TMS, food ordering, key integration partnerships rollout, and other add-ons) to drive revenue growth. -Meet or exceed goals for account retention, satisfaction, and adaptation. -Develop churn indicators, plan and execute a rescue strategy, and revamp the account care flow. -Build, enhance, and execute long-term client relationships and communications at the C-level with key executives, key decision-makers, and influencers. -Increase net ARR incrementally in the dedicated cohorts. -Act as a trusted advisor to senior executives within the client’s organization. -Achieve various strategic or sales targets each quarter, with bonuses calculated separately. [Preferred Experience & Personal Traits:] -3+ years of proven experience in B2B sales, account management, strategy, operations, and startup or related experience. -Experience in the F&B and SAAS industries is a big plus. -Creative mindset that enjoys experimentation and is willing to take bold bets despite the risk of failure. -Project manager who can create meticulously detailed execution plans for large-scale projects and then deliver them to plan regardless of any surprises or ambiguity along the way. -Data-driven approach to decision-making and sound business judgment to determine project performance and financial viability, grounded in analytical thinking. -Great collaborator who proactively partners across teams while holding them accountable for business results. -Strong communication skills; ability to distill complex data sets into simple and digestible takeaways for senior leaders and managers. -Strong Excel and data management skills. -Self-motivated, works independently, and possesses strong organization and time management skills. -A "driver" personality - biased toward action and master disambiguator/simplifier - constantly pushing toward clarity and execution.
應徵
6/23
台北市中正區2年以上大學月薪40,000~45,000元
inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Singapore, Kuala Lumpur, Vancouver, Melbourne, Sydney and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their career and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with inline for the next thousand partners at a rapid pace. We're looking for an aggressive, high-energy, and result-driven customer success manager, who enjoys challenges and growth in a fast-moving environment. As a customer success manager, you will work closely with restaurant partners, the customer support team, and revenue ops, product, sales, marketing, and operations to manage and optimize restaurant relationships and provide maximum value for both inline and its clients. If this sounds like you – read on! 【What You Will DO】: • Regular communication with partner restaurants (Enterprise and key accounts). Activate set of services (TMS, food ordering, key integration partnerships rollout, and other add-ons) to revenue growth • Meet or exceed goals for account retention, satisfaction, and adaption • Develop churn indicators, plan and execute rescue strategy, and revamp account care flow • Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers and influencers • Increase net ARR incremental in the dedicated cohorts • Act as a trusted advisor to senior executives within the client’s organization • Achieve different strategic or sales targets each quarter, with bonuses calculated separately 【Preferred Experience & Personal Traits】: • 2+ years of proven experience in B2B sales, account management, strategy, operations, and startup or related experience • F&B industry experience is a big plus • Creative mindset that enjoys experimentation and is willing to take bold bets despite risk of failure • Project manager who can create meticulously detailed execution plans for large-scale projects and then deliver them to plan regardless of any surprises or ambiguity along the way • Data-driven approach to decision making and sound business judgment to determine project performance and financial viability, grounded in analytical thinking • Great collaborator and someone who proactively partners across teams while holding them accountable for business results • Strong communication skills; ability to distill complex data sets into simple and digestible takeaways for senior leaders and managers • Data-driven decision making mentality, sound business judgment, and the ability to back your analysis up with meaningful analytical thinking • Strong Excel and data management skills • Self-motivated, works independently and possess strong organization and time management skills • A "driver" personality - bias toward action and master disambiguator/simplifier - constantly pushing toward clarity and execution
應徵
6/26
台北市中正區2年以上大學月薪36,000~40,000元
inline is a software startup focused on helping restaurant clients manage reservations and resource allocation. Our client base includes leading chain brands, Michelin-starred restaurants, shopping malls, and busy physical stores, and we’ve expanded to other appointment-based industries like retail and aesthetics. We also collaborate with tech platforms, social applications, and various media services to increase exposure and business opportunities for inline clients. Our team is expanding operations in major cities worldwide, including Tokyo, Hong Kong, Singapore, Kuala Lumpur, Vancouver, Melbourne, Sydney, and multiple cities in the United States1.Job Description: Customer Success Manager (Non-Restaurant Industry)We are seeking a proactive, energetic, and results-oriented Customer Success Manager. This role requires embracing challenges and continuous growth in a fast-paced environment. As a Customer Success Manager, you will work closely with non-restaurant partners, customer support teams, revenue operations, product, sales, marketing, and operations departments to manage and optimize customer relationships, creating maximum value for inline and our clients. 【What You Will DO】: • Serve as the primary point of contact between the company and non-restaurant clients • Establish and maintain long-term, stable customer relationships • Communicate regularly with clients to understand their needs and feedback Product Implementation and Training: • Assist clients in smoothly implementing our reservation system • Provide comprehensive system usage training for clients • Develop customized best practice solutions Customer Success Strategy: • Develop and execute customer success strategies to improve customer satisfaction and renewal rates • Analyze customer usage data and propose improvements • Help clients fully utilize system features to achieve business goals Problem Solving: • Respond to and resolve client inquiries and issues promptly • Collaborate with the technical team to handle complex technical problems • Collect customer feedback to drive product improvements 【Preferred Experience & Personal Traits】: • 2+ years of experience in B2B sales, customer success management, strategy, operations, entrepreneurship, or related fields preferred • Innovative thinking, willingness to experiment and take risks in bold decision-making • Excellent communication and interpersonal skills • Problem-solving ability and analytical thinking • Proficiency in CRM systems and office software • Familiarity with SaaS products and reservation systems preferred • Experience in retail or other service industries preferred.
應徵
6/24
台北市中正區2年以上大學待遇面議
➤ About inline inline is a software startup focused on maximizing restaurant efficiency by managing tables, reservations, and food ordering. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend inline for the next thousand partners at a rapid pace. ➤ Role Objective At inline, the primary responsibility of the Customer Success Manager – Food Ordering Growth is to drive food ordering volume and revenue growth for inline’s restaurant partners, by leveraging data insights and platform strategies. In addition, the role supports internal team efficiency through analysis and process improvements based on merchant trends and operational learnings. ➤ Key Responsibilities ● Own a portfolio of high-potential restaurants and serve as their growth partner on the inline platform. ● Analyze ordering data (conversion rate, cancellation rate, AOV) and propose actionable improvements. ● Design GMV growth playbooks tailored to restaurant segments: menu optimization, CTA adjustments, campaign setup, visibility enhancement. ● Drive activation and performance of takeout/delivery/pre-order features. ● Conduct regular business reviews with partners to present data-driven insights and measure outcomes. ● Proactively propose new strategies and collaborate cross-functionally to ensure execution ● Meet performance targets including account GMV growth and feature adoption (performance bonus applies). ● Collaborate closely with cross-functional teams—including Food Ordering Operations, On-boarding, Product Management, Finance, and Marketing—to align strategies and policies, and support food ordering product refinement. ➤ Preferred Experience &Profile ● 2+ years in B2B account management, strategy, or operations. ● Background in SaaS, delivery platforms, e-commerce, or F&B is a strong plus. ● Comfortable with data tools and able to translate numbers into business insights. ● Confident communicator who can influence business owners and drive change. ● Self-motivated, revenue-driven, and execution-oriented. ● Demonstrates a creative mindset, embraces bold innovation, and is willing to take calculated risks despite potential failure.
應徵
6/24
台北市中正區經歷不拘大學月薪36,000~45,000元
Inline is looking for a Dispatch & Food Business Operation Associate with a career interest in Software as a service (SaaS) Operation role. ============================================ Inline is a software startup focused on maximizing restaurant efficiency by managing tables, reservations and food ordering including take out and delivery service. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants in Taiwan,Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney and the cities in the US. Our team is working with more global delivery partners to serve our restaurants in key cities. For people with data analysis talent, who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to strengthen the food delivery business, integrate logistics with third-party and adjust the operation process with our team. We are looking for a Dispatch Operation & Food Business Operation Associate to join us in supporting our food delivery services and co-work with the function team, restaurants and partners. If you are looking for (SaaS) Operation role and/or partnership roles to start your career, here is for you to shine. What You Will DO: / 工作內容 • Provide daily on-call support for dispatch operations. • Support the dispatch of delivery orders from restaurants in Taiwan, Singapore, Hong Kong, Australia, and Japan, or from restaurants to enterprises. • Handle delivery issues, provide appropriate solutions and alternatives for restaurant within the time limits. • Communicate with drivers, sales team and engineers with different issue. (including delivery problems, bug identification and the impact risks.) • Record problems orders and request compensation from related Logistic Partners. • Data collection by day / week / month. • Analyze merchant's request, internal operation and system capability, suggest improvements internally based on the insights gathered. • Verify contracts and configure selling settings on the web. • Support Food Ordering Billing operation & new product launch trail. • Support Food Ordering System Onboarding. • Team project support. Requirements & Personal Traits / 工作技能 • SaaS or operation related experience is a big plus. • Self-motivated, work independently and possesses strong organization and time • Availability takes shift on weekends and public holidays in the office. • Able to handle repetitive tasks and assist teammates with team projects and goals. • Strong communication skills; ability to to co-work with a cross-functional team, logistic partners and drivers. • Quick learner, adaptable and flexible (able to follow constant updates of policy or on- call guidelines) • English reading and writing is a must needed.( Business level) • Strong Excel and data management skills. • Creative mindset to assist team in online/ offline driver recruitment and activation. 面試流程 inline團隊成員來自不同城市及國家,請務必使用英文投遞履歷唷! Half of the inline team is based outside of Taiwan, and this position is on a global team - so please apply in English!
應徵
6/23
高雄市新興區1年以上高中以上月薪35,000~45,000元
We’re looking to add the business development to the team, who enjoys accepting the challenges, hits the targets, and explores the differences and opportunities with leading F&B , and the enterprises in the market. Providing and making the magics for customers and the business partners. 我們正在找尋 Business Development 加入到我們的團隊中,Business Development 的特質需要享受在勇於接受挑戰,對於目標會勇往直前,幫助餐飲集團和inline 在市場中探索很多合作機會和擁抱各個企業不同點並想出合作可能的角色。 【工作內容】 - 業務拓展、市場陌生開發 。 - 進行客戶端產品介紹、協助客戶系統導入並提供後續服務 。 - 售後客服、顧客關係維繫。 【職務需求】 - 至少有一年(含)以上在銷售、業務開發、品牌拓展的工作經驗,在餐飲業、電商系統、TMS訂候位系統、POS系統等企業任職尤佳。 - 你是個問題解決專家,高度自主管理且高度自我導向,願意竭盡所能在對的事情,能夠傾聽並識別潛在客戶的需求。 - 必須具備處理多個任務和專案的能力。 - 致力於快速展示產品價值並與客戶進行相應溝通,注重客戶需求等細節。 - 利用準確的數據輸入和銷售報告管理客戶關係管理。 - 能夠滿足公司訂定的月度和季度目標。 - 能夠獨立作業並和公司其他團隊共同建構出問題解決方案,定期且主動追蹤客戶可能會遇到的問題。 - 擁有軟體且科技產業廣度的視野。 - 擁有良好的人際關係溝通及接觸技巧,並能夠獨立作業。 【其他條件】 - 需自備機車或是汽車為代步交通工具。 - 具業務經驗或曾任職於新創團隊。 - 具餐飲相關經驗或對餐飲產業有興趣。 - 負責開發區域:嘉義/台南/高雄/屏東。 【上班地點】 高雄市、台南市(南區業務)
應徵
6/26
台北市中正區2年以上高中以上月薪38,000~50,000元
我們正在找尋 Business Development 加入到我們的團隊中,Business Development 的特質需要享受在勇於接受挑戰,對於目標會勇往直前,幫助餐飲集團和inline 在市場中探索很多合作機會和擁抱各個企業不同點並想出合作可能的角色。 We’re looking to add the business development to the team, who enjoys accepting the challenges, hits the targets, and explores the differences and opportunities with leading F&B , and the enterprises in the market. Providing and making the magics for customers and the business partners. 【工作內容】 - 業務拓展、市場陌生開發 。  - 進行客戶端產品介紹、協助客戶系統導入並提供後續服務 。  - 售後客服、顧客關係維繫。  【職務需求】 - 至少有二年在銷售、業務開發、品牌拓展的工作經驗,在餐飲業、電商系統、TMS訂候位系統、POS系統等企業任職尤佳。 - 你是個問題解決專家,高度自主管理且高度自我導向,願意竭盡所能在對的事情,能夠傾聽並識別潛在客戶的需求 - 必須具備管理多個任務和專案的能力。 - 致力於快速展示產品價值並與客戶進行相應溝通,注重細節 - 利用準確的數據輸入和銷售報告管理客戶關係管理。 - 能夠滿足公司訂定的月度和季度目標 - 能夠獨自產出並和其他團隊共同建構出問題解決方案,定期且主動追蹤客戶可能會遇到的問題 - 擁有軟體且科技產業廣度的視野 - 擁有良好的人際關係技巧,並能夠獨立作業。 【其他條件】 - 擁有機車或機車的代步交通工具 - 具業務經驗或曾任職於新創團隊 - 具餐飲相關經驗或對餐飲產業有興趣
應徵
6/23
台北市中正區2年以上高中待遇面議
inline is a software startup focused on maximizing restaurant efficiency by managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and the cities in the US. We are looking for passionate and sales professionals to join our team and help us expand in the Taiwan market. As a part of the sales team, you will be involved in building relationships with new clients, exploring business opportunities, and tackling challenges in a fast-paced environment. 【Key Responsibilities 】: ● Identify and develop new clients, explore for new growth opportunities, and drive sales growth to close deals. ● Present products, assist clients with system implementation, and ensure successful project closure with follow-up services. ● Resolve client inquiries and issues promptly, ensuring efficient communication and support. ● Research and analyze market trends to identify opportunities and challenges, gather feedback from clients and share insights with the product and marketing teams. ● Meet or exceed sales targets and KPIs (Key Performance Indicators). 【 Preferred Experience & Personal Traits 】: ● 2+ years of experience in business development or brand expansion , experience in retail, restaurant, retail, reservation/POS systems, or SaaS industries preferred. ● Confident in approaching new clients and open to challenges. ● Excellent communication and interpersonal skills. ● Self-motivated, works independently, analytical thinking, time management skills and familiarity with CRM systems or office software (e.g., Google Workspace) for the management of the new proposal. ● English communication skills are a plus. 【 Preferred Qualifications 】: ● A motorcycle license or other means of transportation (preferred) ● F&B industry or E-commerce experience is a big plus Inline 是一家致力於提升餐廳效率的軟體創業公司,為餐廳提供全方位整合的解決方案,包含餐廳座位管理與安排及餐點預訂系統。客戶涵蓋數千家餐廳,包括領先的連鎖品牌、米其林星級餐廳、購物中心以及中小型實體餐廳。我們也與食品科技平台、社交應用和各類媒體服務合作,幫助餐廳客戶提高曝光率並拓展業務。目前團隊正在積極開拓更多全球機會,並已進駐東京、大阪、香港、台灣、吉隆坡、溫哥華、墨爾本、悉尼等城市,並計劃進一步拓展至美國的主要城市。 我們正在招募熱情洋溢的銷售人員加入團隊,幫助我們深耕台灣市場,並可以在開發過程中共同面對挑戰,探索更多的合作機會。如果你富有動力、渴望挑戰、並且願意在快速的環境中學習和成長,我們將誠摯歡迎你一起加入。 【 工作內容 】 • 開拓新客戶、市場陌生開發 。 • 產品介紹、協助客戶系統導入結案並提供後續服務 。 • 售後顧客關係維繫及解決客戶問題。 • 市場、競業訊息分析及收集。 • 達成銷售目標。 【 職務需求 】 • 至少有二年業務開發、品牌拓展經驗,具餐飲、百貨零售、訂候位/POS系統或 SaaS 行業經驗者更佳。 • 陌生開發能力:勇於挑戰,熱衷接觸新客戶。 • 溝通談判能力:能自信表達,善於傾聽跟說服客戶達成合作。 • 高度自主我管理能力:利用數據、銷售報告管理客戶關係 ; 可獨立作業並有效管理個人時間及進度分配,以達成月度和季度。 • 優良的數據分析及簡報能力:善用 Google Workspace 工具,以利高效製作提案或依據數據提供解決方案。 • 積極的工作態度:包含主動積極、抗壓性強、以及熱愛市場資訊收集、團隊合作及分享。 • 語言優勢:具備基本英文溝通能力者加分。 【 其他條件 】 • 具有機車駕照或其他代步交通工具(加分) • 具餐飲、電商相關經驗(加分)
應徵
6/26
台北市中正區經歷不拘高中待遇面議
➤ About inline inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their career and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend inline for the next thousand partners at a rapid pace. ➤ The Role inline is seeking a Restaurant Product Content Specialist with strong content creation skills and a deep understanding of product workflows. In this role, you will serve as the bridge between our product team and restaurant users by developing high-quality educational materials that help restaurants quickly adopt new features, improve operational efficiency, and enhance self-learning experiences. You will be responsible for creating instructional resources from the ground up, including PDF manuals, video scripts and editing, as well as bilingual content optimization (English and Chinese). Your work will play a key role in delivering a consistent and valuable product education experience across inline’s global markets. This position is ideal for someone with strong insights into the restaurant industry, the ability to simplify complex product features into clear learning materials, and hands-on multimedia content production skills. ➤ Key Responsibilities ● Plan and produce product training materials for newly launched features based on common restaurant pain points and product complexity. Formats may include PDF guides, short or long videos, and interactive e-learning content. ● Continuously review and enhance existing training materials to ensure content structure, clarity, accuracy, and consistency are maintained to improve user learning experience. ● Collect and incorporate internal and external feedback to optimize content quality and delivery methods, ensuring maximum learning efficiency and usability. ● Lead the full video production process, including scripting, recording, and editing, to deliver concise, easy-to-understand video tutorials that empower restaurant users to learn independently. ● Build and maintain a bilingual (English and Chinese) content library to support consistent product education across different markets. ● Collaborate closely with cross-functional teams, including BD, CSM, CS, PM, and Design, to gather frontline market insights, understand real customer needs, and transform them into effective educational materials that support onboarding and long-term success. ● Track engagement metrics such as content usage, video views, and completion rates to evaluate impact and inform content strategy improvements. ➤ Preferred Experience & Personal Traits: ● Familiarity with content creation workflows, including experience in writing instructional documentation. ● Strong proficiency in both written English and Chinese, with the ability to independently produce bilingual training materials. ● Hands-on experience in video production, including scripting, recording, and editing. ● Passion for product education and process design, with the ability to simplify complex information from the user's perspective. ● Strong self-management skills, with the ability to switch between tasks efficiently and deliver high-quality outputs on time. ● Understanding of restaurant operations or experience in the food tech industry is a plus.
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