西門子醫療設備股份有限公司

- 為客戶提供售後服務，包括醫療設備安裝、保養、維修、零配件及耗材更換，服務專線回應，非工作時間候傳與提供操作員基礎疑難排解訓練 - 確保客戶滿意度，優化醫療設備影像品質 - 高效率的資產管理，如維護零件取件退回流程與工具管理 - 處理服務報告、工時輸入等行政任務，以準確、及時的工作效率投入客戶服務工作

- 為客戶提供售後服務，包括醫療設備安裝、保養、維修、零配件及耗材更換，服務專線回應，非工作時間候傳與提供操作員基礎疑難排解訓練 - 確保客戶滿意度，優化醫療設備影像品質 - 高效率的資產管理，如維護零件取件退回流程與工具管理 - 處理服務報告、工時輸入等行政任務，以準確、及時的工作效率投入客戶服務工作

Job Description Forecasting, Budgeting & Analyzing • Collaborate with the business to assist in order, revenue, profit, balance sheet, and cash flow budgeting and forecasting. Track top and bottom lines by business unit and product category on a monthly basis, comparing them to the budget plan. • Assist in preparing monthly business review decks. Analyze business performance, provide variance explanations and recommendations for operational efficiency, and offer commercial advice to relevant stakeholders to add value to the business. • Participate and present in monthly performance review meetings, financial review meetings, closing meetings, and quarterly modality leader meetings. Business Controlling • Assess the profitability of business proposals, including developing pricing and cost models. • Support daily business activities, including but not limited to the LoA process, contract review and management, order acquisition management, and review and approval of bidding-related documents to safeguard the company’s interests. • Understand key business drivers and provide accurate, timely, and relevant information for business decisions. • Provide regular business reports on overall performance, including utilization reports, pricing reports, new business tracking reports, and chargeable call reports, etc. Closing Activities & Operations • Collaborate with accounting team on monthly and quarterly closing activities. • Assist in financial audits and ad-hoc requests from tax authorities, audit firms, and government agencies. • Ensure compliance with all internal and external rules and regulations, such as Tax, IFRS, company guidelines, and business requirements. • Serve as the single point of contact for the Logistics and Accounting teams for any operational topics. • Handle external and internal billing, if any. Ad-hoc Projects and Process Improvement • Lead or support business or finance projects as they arise. • Identify and drive continuous process standardization and simplification to improve efficiency. • Address queries from various stakeholders in a timely manner. Education, Experience and Competencies • Bachelor’s degree in finance or accounting. • Proven understanding of financial statements and financial guidance. • Relevant certification (e.g., CPA, CMA) is a plus. • Minimum 2-3 years of experience in an auditing firm or corporate finance field. • Good English communication skills. • Proficiency in Microsoft Office applications, especially Excel. • Experience with SAP is a plus. • Ability to anticipate and adapt to changes in the business environment. • Ability to work independently, identify root causes, and follow up on incidents. • Strong ownership and a growth mindset.

- Achieve business objectives for assigned territory. - Guide the development and execution of strategic account plans to ensure achievement of assigned business goals and budgets. - Develop, build, and cultivate long-term relationships with key management within the customer organization. - Assists management in devising sales plans and strategies, develop forecasts, budgets, and operating plans for product sales channels. - Will lead territory team reviews and updates of account plan based on changing market, customer conditions, and competitive activity.

Job Description - Create accurate, well-structured documents or reports within tight deadlines, ensuring clarity and compliance. - Provide comprehensive administrative support to CS team, including but not limited to: preparing bid documents, maintaining the ERP database, managing quotations, tracking accounts receivable(A/R), scheduling PM tickets, organizing files, handling internal approval processes, conducting regular follow-ups, arranging team meetings and workshops, supporting marketing activities, coordinating travel arrangements, preparing reports as needed, and providing backup support for other office roles as needed. - Cross department communication with internal Business Units. Special skills/knowledge/languages: - Flexible, well-organized, detail, result- oriented and a strong team player - High degree of autonomy and thrive under pressure - Strong organizational, problem-solving and multitasking skills - Proficient in Microsoft Office, particularly Excel - Experience with SAP is a plus - Preferably with sales support or customer service experience - Fluent in Chinese and English - Willing to travel for business meetings as needed

1. Service spare part order process (SAP) 2. 3rd party vendors management 3. Clearance and dispatch of service spare parts 4. Return process of service spare parts 5. 0800 service calls handling

The Sales Manager for Advanced Therapies and Enterprise Solutions will lead the expansion of Siemens Healthineers' AT and ES portfolios in Taiwan by overseeing sales strategies, building high-value customer relationships, and driving adoption of cutting-edge therapy and enterprise solutions. This is a results-oriented role aimed at achieving revenue growth, cultivating strong partnerships, and enhancing patient care and operational efficiency within the local healthcare sector. Key Responsibilities: Sales & Market Expansion • Develop and execute strategic sales plans to increase Siemens Healthineers’ market share in Advanced Therapies and Enterprise Solutions. • Focus on achieving sales targets by promoting integrated solutions that advance patient outcomes and streamline clinical workflows. Territory & Team Management • Oversee sales activities in Central and Southern Taiwan, ensuring optimal territory coverage and resource allocation. • Provide guidance, coaching, and performance management to product teams or cross-functional collaborators to drive consistent results. Business Development • Identify and prioritize new business opportunities in surgery, cardiology, interventional pulmonology, and interventional radiology, interventional gastroenterology and other therapy domains. • Collaborate with hospital administrators, clinical leaders, and healthcare networks to build a robust sales pipeline and foster long-term partnerships. Customer Relationship Management • Cultivate and maintain relationships with key opinion leaders, C-suite executives, and department heads. • Tailor solution presentations to address specific clinical and operational challenges, emphasizing value-added benefits. Solution Promotion • Lead product demonstrations, workshops, and educational sessions to enhance solution awareness and adoption. • Clearly communicate how advanced therapy systems and enterprise solutions improve healthcare efficiency, clinical outcomes, and cost-effectiveness. Cross-Functional Collaboration • Work closely with local marketing, regional business units, and global product teams to align sales tactics with broader business objectives. • Collaborate with service, support, and implementation teams to ensure a seamless customer experience and sustained satisfaction. Market Intelligence • Monitor and analyze market trends, competitor strategies, and emerging technologies to refine sales approaches. • Gather feedback from key opinion leaders (KOLs) and customers to inform product development and marketing strategies. Enterprise Solutions Partnerships • Offer consultative services, coordinate technology upgrades, and manage collaborative projects to help healthcare institutions optimize processes and achieve sustainable growth. • Use an integrated approach—including capacity planning, resource allocation, and outcome tracking—to address evolving healthcare challenges.