優岦恩記憶體有限公司

1. 具備完成業務流程的能力，包含接單、出貨文件準備及應收帳款管理。 2. 文書資料處理、資料登打、資料校對及歸檔工作。 3. 處理進出口貨物報關等行政事項。 4. 完成行政庶務及主管交辦事項。 5. 具備基本英文能力。 6. 細心積極，學習力佳，良好溝通協調能力， 重視團隊合作。

1. 產品技術支持： －在客戶現場提供技術支持和產品應用指導，解決客戶在使用公司產品過程中遇到的技術問題。 －進行產品安裝、調試、測試及故障排除，確保產品在客戶端的正常運行。 2. 技術需求分析與解決方案設計： －了解客戶的需求，並根據其應用場景設計合適的技術解決方案，提供技術建議。 3. 產品演示與培訓： －向客戶展示公司產品的技術特性及應用價值，並進行產品演示和使用培訓。 4. 其他主管交辦事項。 1. Product Technical Support: Provide on-site technical support and product application guidance to customers, solving technical issues encountered during the use of the company's products. Perform product installation, debugging, testing, and troubleshooting to ensure the product operates smoothly on the customer's side. 2. Technical Requirement Analysis and Solution Design: Understand customer needs and design appropriate technical solutions based on their application scenarios, offering technical advice. 3. Product Demonstration and Training: Show customers the technical features and application value of the company's products, and provide product demonstrations and usage training. 4. Other tasks assigned by supervisors.

1. 客戶支持管理： 　－處理客戶有關產品的查詢、問題及投訴，並確保問題解決迅速且滿意。 2. 產品知識培訓與管理： 　－深入了解公司產品的功能、特性及使用場景。 　－協助客戶理解產品功能，提升其使用體驗。 3. 問題解決與危機管理： 　－當客戶遇到重大問題或抱怨時，快速介入處理並協調資源，保障客戶滿意度及品牌形象。 　－制定和執行有效的應對方案，減少客戶流失。 4. 客戶關係管理： 　－建立並維護與關鍵客戶的長期合作關係，確保他們對產品的持續信任和滿意。 　－引導客戶使用高階功能或定制化服務，提升產品的使用價值。 5. 其他主管交辦事項。 1. Customer Support Management: Handle customer inquiries, issues, and complaints related to products, ensuring prompt and satisfactory resolution. 2. Product Knowledge Training and Management: Gain in-depth understanding of the company's product functions, features, and use cases. Assist customers in understanding product features to enhance their user experience. 3. Problem Solving and Crisis Management: Quickly intervene and coordinate resources when customers encounter major issues or complaints, ensuring customer satisfaction and brand image. Develop and implement effective response plans to reduce customer churn. 4. Customer Relationship Management: Establish and maintain long-term relationships with key customers, ensuring their continued trust and satisfaction with the product. Guide customers using advanced features or customized services to enhance the product's value. 5. Other tasks assigned by supervisors.