LINE Taiwan_台灣連線股份有限公司

Position Description: The TW Customer Care team is dedicated to providing an exceptional experience for our users. Our goal is not only to resolve users' issues and inquiries but also to deliver a "WOW" experience to all LINE users. We are at the forefront of integrating AI technologies to revolutionize customer care, making this an exciting opportunity for AI enthusiasts to apply their skills in a dynamic and impactful environment. Responsibilities: 1. Assist in processing a large amount of training data required for ML. 2. Familiar with generative AI and is capable of creating prompt from scratch. 3. Responsible for managing and labeling data (images/voices/texts, etc.), analyzing users' logs and context, and sorting past conversation history. 4. Assist in training and improving the LINE HELP Chat Bot. 5. Design various scenarios to optimize user experience. 6. Application areas include, but are not limited to, image recognition, semantic understanding, speech recognition, customer satisfaction, and customer loyalty. Qualifications: * This position requires proficiency in Mandarin. 1. Minimum of 3 years of work experience. Customer support-related experience is a plus. 2. English proficiency required. 3. 1+ years of relevant experience in chatbot operation/deployment is required. 4. Good communication skills and logical thinking, motivational team player, good work ethics. 5. Familiarity with data visualization tools (for example, Tableau) is required. 6. Having a background in linguistics is a plus. ************************************************* To apply, please visit LINE Careers below. https://careers.linecorp.com/jobs/2198 *************************************************

We are looking for an experienced designer. If you are passionate and creative about design and have a strong interest in LINE WEBTOON, you are welcome to apply for this position. [Responsibilities] • Mainly responsible for creating various online designs for LINE WEBTOON services and social media. • Communicate with colleagues and independently complete Key Visual designs. • Design the Chinese logotype for comic titles. • Design comic-related merchandise and other offline design items. • Create a variety of designs to ensure they meet brand guidelines and campaign objectives. [Basic Qualifications] • Bachelor’s degree in design or a related field. • 3+ years of design experience. • High proficiency in Adobe Photoshop and Illustrator. • Excellent skills in visual and logotype design. • Experience in layout design and advertising material design. • Ability to think creatively and develop new design concepts, graphics, and layouts. • Strong creative thinking and problem-solving abilities, with a keen eye for design and attention to detail. • Excellent communication skills, fast learner, well-organized, efficient, flexible, a strong multi-tasker, able to work under pressure, and a strong team player. • Ability to meet tight deadlines. [Preferred Qualifications] • A good knowledge of LINE WEBTOON services. • The ability to use Adobe Premiere or After Effects to create short videos is especially preferred. [Remarks] • Please provide your resume in both Mandarin and English. • Please note that a design portfolio is essential, and the portfolio's layout and design will also be evaluated. • Only your own work should be included in the portfolio. If it is a collaboration, your contribution must be specified as a percentage. If any false information is found, the recruitment may be canceled. ************************************************* To apply, please visit LINE Careers below. https://careers.linecorp.com/jobs/2382 *************************************************

THE ROLE：The Creative Marketing Associate Manager will be part of the LINE WEBTOON Marketing team based in Taiwan. Key Responsibilities： Mainly responsible for generating various local digital marketing advertising video creatives, including copywriting and video materials with 2D webtoon or animation production. Communicate with digital manager on advertising/media execution, approvals, updates, and also materials download and upload. Manage the flow control and localization of materials (including traditional and new media) both internally and externally. Coordinate and disseminate approved creative materials to various media partners. Review and approve creative concepts, storyboards, designs, and copy to ensure they meet brand guidelines and campaign objectives. Candidate Requirements： Bachelor’s degree in Marketing, Design or a related field. A minimum of 1-5 years of experience in marketing, agency, media, digital, or the entertainment industry is preferred. Advanced skills with Photoshop and Premiere experience is required. Excellent verbal and written communications skills, in both English and Chinese. Up-to-date knowledge of marketing trends, consumer behavior, and emerging technologies in the digital landscape. Proficiency in digital marketing platforms, including social media management tools. Strong creative thinking and problem-solving abilities, with a keen eye for design and attention to detail. Excellent communication, fast learner, well-organized, efficient, flexible, strong multi-tasker and able to work under pressure and excellent team player. Cross-functional coordination: Ability to balance the short and long-term needs of multiple cross-functional teams. Personality Attributes : A natural and deep affection for entertainment and brands is preferred. Agile, goal-oriented, driven to succeed and always up for a challenge. Has a passion for connecting and pitching unique and innovative marketing campaigns.. Remarks Please provide your resume in both Mandarin and English. Please note that a design portfolio is essential, and the portfolio's layout and design will also be evaluated. Only your own work should be included in the portfolio. If it is a collaboration, your contribution must be specified as a percentage. If any false information is found, the recruitment may be canceled. ************************************************* To apply, please visit LINE Careers below. https://careers.linecorp.com/jobs/2381 *************************************************

＊此處不收履歷，意者請至官網投遞＊ Value Proposition: LINE Giftshop will change the gift behavior of the Taiwan market. We are looking for a result-oriented talent who is passionate about solving problems and building from the ground up to drive growth and maximize LINE Giftshop's market share in Taiwan. [Responsibilities] 1. Formulate and implement brand development strategies, focusing on attracting, maintaining, and expanding target brands on the platform. 2. Monitor market trends, identify new brand partnership and business opportunities, evaluate and optimize brand entry strategies to increase market share. 3. Coordinate with internal teams and brand partners to design innovative advertising and marketing campaigns that drive sales growth and enhance brand visibility. 4. Work with product, marketing, and data analytics teams to align brand promotion strategies with overall platform goals and achieve project milestones. 5. Analyze competitor activities and industry trends, forecast risks, and devise responsive strategies to maintain competitive advantages in the market. [Basic Qualifications] 1. At least 7 years of relevant experience, including a background in e-commerce and practical experience in brand development or key account management. 2. Required experience in e-commerce, with preference for those who have worked on 3. B2C platforms and are familiar with industry-specific knowledge and operational skills. 4. Proven experience in brand development, expansion, and management, with strong knowledge of market trends and the ability to identify opportunities and build long-term brand partnerships. 5. Familiarity with international and luxury brands, with relevant collaboration experience, the ability to accurately grasp brand positioning and market positioning, and develop effective growth strategies. 6. Strong project management skills and the ability to work effectively with cross-functional teams (such as product, marketing, and data analytics) to achieve business goals. 7. Excellent communication and negotiation skills to successfully drive brand partnerships and establish win-win collaborations. To apply, please visit LINE Career below. https://careers.linecorp.com/jobs/2590

＊此處不收履歷，意者請至官網投遞＊ Value Proposition: LINE Giftshop is a message-based social e-commerce service that emphasizes privacy and real-time interaction in gifting within your and the recipient's chat rooms. It leverages LINE's friend list to help users send or receive gifts to and from friends, family, or anyone around them, thereby enhancing their relationships. Users can use LINE Gift to express their thoughts and feelings towards others in their daily lives by choosing to send electronic coupons or delivery goods. Development Direction: Encouraging Taiwanese users to express their feelings instantly and bring each other closer through the act of gifting, making gift-giving a daily habit among Taiwanese users, just like using stickers to communicate. The vision is that when people give gifts, the world becomes a better place for everyone. [Responsibilities] 1. Responsible for the performance growth and annual planning of key brands. 2. Responsible for the performance of the cosmetics&maintenance industry in LINE giftshop through combinations of marketing operations, assist both parties in the gift-giving market development and GMV goals. 3. Key Account Management, manage and maintain relationship with existing merchants. 4. Explore retail brand digital AD needs through direct sales or channel sales. 5. Achieve assigned sale target. Evaluate and develop sales activity plan of Key accounts and under performance situations. 6. Work cross-functionally within LINE and E-Commerce organizations to Achieve better efficiency and increase overall performance. 7. Review, analyze and follow-up the sales performance and ROI. [Basic Qualifications] 1. At least 5 years working experience. E-commerce related experience is a must. 2. Experience of B2C platform category manager is particularly good. 3. Strong capability in defining marketing and business development strategy and plan, customer relationship management, and managing revenue, understand, communicate, and effectively interact with people. 4. Strong team player and ability to problem solve, multi-task, and prioritize in a fast paced, high-volume environment. To apply, please visit LINE Career below. https://careers.linecorp.com/jobs/2638

＊此處不收履歷，意者請至官網投遞＊ Value Proposition: We are seeking a Brand Partnership Manager to support the expansion of our brand portfolio, with a focus on well-known local and regional brands in Taiwan. This role is responsible for driving brand acquisition, developing long-term relationships, and supporting cross-functional initiatives to enhance brand presence and business performance on our e-commerce platform. [Responsibilities] 1. Develop and execute brand development and partnership strategies by proactively identifying, pitching, and onboarding well-known or high-potential brands in the Taiwan market to strengthen category coverage and platform competitiveness. 2. Monitor market trends and support the discovery of partnership opportunities, providing recommendations for brand onboarding to enrich platform diversity and drive revenue. 3. Collaborate with internal teams, including marketing and operations, to plan and execute brand campaigns that enhance visibility and performance on the platform. 4. Coordinate with product, marketing, and data teams to ensure successful execution of brand collaboration projects and achievement of performance targets. 5. Analyze competitor strategies and market movements to support timely adjustments in brand development approaches. [Basic Qualifications] 1. Minimum 7 years of experience in brand marketing, business development, or key account management, with hands-on experience in the e-commerce sector. 2. Familiar with brand operations in mid-to-large scale local or regional brands, with a proven track record of managing marketing campaigns or brand partnerships. 3. Strong sensitivity to brand positioning and market needs, with the ability to develop effective partnership proposals. 4. Excellent cross-functional collaboration and project execution skills; experience in campaign planning or proposal development is a plus. 5. Strong communication and negotiation abilities, capable of maintaining long-term brand relationships. 4. Strong team player and ability to problem solve, multi-task, and prioritize in a fast paced, high-volume environment. To apply, please visit LINE Career below. https://careers.linecorp.com/jobs/2632

＊此處不收履歷，意者請至官網投遞＊ Value Proposition: As a Brand Partnership Manager for LINE Shopping, you will play a key role in expanding our brand portfolio in Taiwan by identifying, onboarding, and growing partnerships with well-known local and regional brands. You will collaborate closely with cross-functional teams to drive brand visibility and performance, and help position LINE Shopping as a leading destination for online consumers. [Responsibilities] 1. Identify and engage with well-known or high-potential brands to join LINE Shopping. 2. Support the onboarding process and develop customized partnership plans that align with both brand goals and LINE Shopping’s user and platform strategy. 3. Collaborate with internal teams including marketing, product, and operations to plan and execute campaigns that drive traffic, conversion, and brand exposure. 4. Analyze market and consumer trends to optimize brand acquisition strategies and improve campaign performance. 5. Monitor brand performance on the platform, provide data-driven insights, and coordinate with brand partners to ensure ongoing growth and satisfaction. 6. Stay informed of competitor trends and industry movements to help LINE Shopping stay ahead in market positioning. [Basic Qualifications] 1. Minimum 7 years of experience in e-commerce, brand marketing, or business development, with a strong understanding of the local Taiwanese market. 2. Proven experience in managing brand partnerships, especially with mid-to-large scale or well-known brands. 3. Strong communication and negotiation skills, with the ability to work independently and manage multiple projects. 4. Data-driven mindset with the ability to interpret performance reports and identify actionable insights. 5. Familiarity with LINE ecosystem, digital advertising, affiliate marketing, or online-to-offline campaigns is a plus. 6. Passionate about e-commerce and excited to contribute to the growth of LINE Shopping’s brand ecosystem. To apply, please visit LINE Career below. https://careers.linecorp.com/jobs/2631