克耐得資訊有限公司

【Company Overview】: At Onramp Lab, we're revolutionizing communication with our AI-powered B2B NLP messaging platform, enabling seamless interactions through SMS, web chat, and automated calls. Trusted by over 50 medium-sized businesses, we're committed to delivering a cutting-edge, reliable messaging experience. As we continue to grow, we’re looking for a passionate and detail-oriented Quality Assurance Engineer to help maintain the excellence our clients rely on. Join our team and be part of a company that thrives on innovation and collaboration! 【Job Description】: As a Quality Assurance Engineer, you will be responsible for designing and implementing testing strategies, working closely with development and product teams to ensure our systems perform excellently in real-world scenarios. You will be involved in developing test plans, writing automated test scripts, and conducting functional and performance testing to verify the accuracy and reliability of the systems. 【工作描述】： 作為品質保證工程師，您將負責設計和執行測試策略，並與開發和產品團隊密切合作，確保我們的系統能夠在真實環境中表現出色。您將參與開發測試計劃、撰寫自動化測試腳本、進行功能和性能測試，以驗證系統的準確性和可靠性。 【Responsibilities】: •Develop and implement comprehensive test plans and test cases to validate the functionality of our AI chatbot system. Perform manual and automated testing across various modules and integrations, including SMS, web chat, and automated call systems. •Identify and report system defects, bugs, and performance issues using established bug-tracking systems. •Collaborate across teams to investigate and resolve system defects, ensuring timely fixes and issue resolution. •Identify areas for improvement, enhance the test automation framework, and implement new testing methodologies to continuously improve and expand test coverage. •Track and handle quality issues, proactively propose improvements and preventive measures to enhance product reliability, dependability, and quality. •Work with the development team to review code changes, provide feedback on design and architecture decisions, and ensure adherence to quality standards. •Collaborate with the product team to define and document acceptance criteria, ensuring these standards are met during the development cycle. •Stay updated on emerging trends and new tools related to quality assurance. 【工作內容】: •制定並實施全面的測試計劃和測試案例，驗證我們的AI chatbot系統的功能。 進行手動和自動化測試，包括簡訊、網絡聊天和自動撥打電話系統等各個模組的功能及 串接。 •使用既定的錯誤追踪系統識別並報告系統缺陷、錯誤和性能問題。 跨團隊合作調查和解決系統缺陷，確保及時修復錯誤和解決問題。 •辨認改進領域、增強測試自動化框架和實施新的測試方法，持續改進和擴展的測試覆蓋範圍。 •追蹤與處理各項品質異常，主動提出改善和預防措施，持續改善產品信賴度、可靠性與品質。 •與開發團隊合作審查代碼更改，就設計和架構決策提供反饋，並確保品質標準。 •與產品團隊合作定義和記錄驗收標準，並確保在開發週期中滿足這些標準。 •了解與品保相關的新興趨勢和新工具的最新資訊。 【Requirements】: •Experience as a Software Quality Assurance Engineer or in a similar role. •Solid understanding of software testing principles, methodologies, and best practices. •Hands-on experience in testing web applications and APIs. •Familiarity with the Software Development Life Cycle (SDLC) and Agile development methodologies. •Detail-oriented and highly perceptive, with strong analytical and problem-solving skills. •Excellent communication and cross-team collaboration skills. •Ability to adapt to a fast-paced environment, quickly identify priorities, adjust priorities flexibly as situations change, and manage multiple tasks simultaneously. 【職務需求】: •具備軟體品質保證工程師或相似角色方面經驗 •了解軟體測試原則、方法論及實務 •具有測試網路應用程式和API相關經驗 •了解軟體開發生命周期（SDLC）和敏捷開發 •細心、高敏銳度，具備分析及解決問題能力 •良好的溝通和夠跨團隊合作能力 •能適應步調快速的環境，能快速分辨輕重緩急，依狀況彈性調整優先順序，並同時管理多個任務

Hi 未來的夥伴, 此職位會是Onramp的天使小幫手(●'◡'●) 同事許願想吃好吃零食、Happy Hour想玩什麼活動...等 你將在預算範圍內努力幫大家達成！ 工作時間 週一至週五 9:30~18:30 (午休 13:00~14:00) 輪班制 工作內容 - 庶務性行政工作 (信件收發、接聽電話、接待訪客、文件歸檔、餐點訂購) - 外部廠商接洽(運動課程教練、清潔廠商、合作廠商 : 咖啡機、零食、影印機…等) - 協助籌辦各項活動 (每月Happy Hour、主管慶生活動、年度Spring Party) - 製作每月Newsletter - 維護辦公室整潔及管理公司物品設備 - 跨部門工作支援 - 協助主管交辦事項 加分條件 - 英文溝通能力 - 美編設計

我們是一間美式外商公司，每月會舉辦Happy Hour活動增進員工情感交流，讓各部門擁有輕鬆及開放式交流的機會。因外籍員工眾多，西方大型節日我們也常舉辦大型的公司活動Party! 西方節日如: 萬聖節、感恩節、聖誕節等。 東方節日如: 端午、中秋、冬至、春節、春酒等。 每月的Happy Hour活動企劃基本配備如: 外燴餐食、聘請Bartender、服務生；大型活動Party企劃甚至會聘請 DJ放音樂，公司秒變職場版夜店，氣氛瞬間達到最高點! 因此，我們正在尋找會炒熱氣氛的人才服務生! 活潑、外向不怕與人溝通且有才藝的人才，如果你想與不同人才、國籍交流的話，歡迎你加入我們~ 如果你擁有十八般武藝 歡迎跟我們的員工們PK才藝! 公司人才百百種~有外表文靜工程師但是唱Rap超厲害、中華台語小曲庫(幾乎每首台語歌都會)、會DJ打碟的、根本可以出道成女歌手(海豚音超強)、喜劇人才 (人站在那邊你就會想笑)、舞王舞后等。工作內容絕對不無聊~ ☆工作需求 ★活動時，協助整理桌面、倒酒、清洗杯具等簡單清潔。 ★與賓客互動、玩小遊戲、歌唱跳舞演出 (即興)。 ★可配合晚上活動時間。 ☆特別加分☆ ★應徵者附上FB、IG或生活照片連結 ★喜歡與人互動服務 ★會英文

【Company Overview】: ContactLoop is dedicated to providing cutting-edge solutions for contact management and operational efficiency. Our client operations team plays a vital role in ensuring that new clients and campaigns are successfully onboarded and optimized for maximum performance. We are committed to fostering a collaborative environment that supports professional growth and innovation! 【Job Summary】: We are looking for a data-driven and detail-oriented Junior Data Analyst to join our Operations team. This role plays a key part in analyzing performance metrics, improving campaign efficiency, and providing actionable insights to improve client campaign performance. The ideal candidate will have a foundation in data analysis, with the ability to develop and implement strategies that optimize campaign results. 【Responsibilities】: • Regularly review and assess campaign data to identify performance trends and areas for improvement. • Track key performance indicators (KPIs) and ensure campaigns are aligned with business objectives. • Analyze numbers from various different reports, and be able to identify patterns, and picture outcomes and gaps and propose effective solutions to enhance campaign performance. • Compile and summarize key findings from performance data, highlighting business impact and actionable insights. • Communicate data insights clearly and effectively to stakeholders across the organization. • Collaborate with cross-functional teams to deliver data-driven insights that support strategic decision-making. • Identify inefficiencies in data management, or related processes; recommend and implement improvements to enhance workflow efficiency. • Utilize project management tools like Monday.com to track day-to-day tasks and drive continuous improvement initiatives. 【Requirements】: • English fluency is must. • Bachelors degree in Business, Finance, Marketing, or a related field. • Open to recent graduates with a strong interest in data and campaign performance analysis, and willing to learn and gather hands-on experience. 【Must-Have Skills】: • Strong analytical skills with the ability to interpret data, spot trends, and recommend actionable solutions. • Ability to identify performance gaps and process inefficiencies, and propose effective solutions. • Flexibility to adjust strategies based on evolving business needs. • Demonstrated ability to take initiative in identifying opportunities for process and performance improvements. • High level of accuracy and attention to detail. • Ability to quickly adapt and learn in a fast-changing startup environment. 【Nice to have】: • Experience with project management and collaboration tools like Monday.com, Trello, etc. • Experience in a SaaS or tech environment, particularly in a startup, is a plus. • Familiarity with tools such as Excel, SQL, Retool, and other relevant BI tools. 【More About Onramp Lab】 Onramp Lab, the parent organization, is known for building brands with online-to-offline omnichannel marketing capabilities, especially in paid search, display, native, paid social, SEO, email and affiliate marketing across Google, Yahoo, Bing, Facebook, LinkedIn and more. Onramp professionals drive measurable value to multiple wholly owned and partnered companies through strategic guidance and subsequent execution in performance marketing, UX/CRO, and revenue optimization. Today, the Onramp Lab has organized a talented and strong Tech team to automatize success strategies and insight into software evolving into a technology-driven marketing/sales company.

1. 費用入帳。 2. 整理費用、員工報銷費用和零用金補充單據。 3. 主管交辦事項