台灣派克漢尼汾股份有限公司

JOB PURPOSE Be professional in skills of products & applications to provide premier service to internal and external Data Center customers. Develop insights to division / customer / distributor relationships and support them on a continuous improvement basis. MAIN DUTIES 1. Guide customers through choosing Parker products and applying them in their use-case. 2. Work closely with the Sales Team to qualify new customers and identify their technical needs. 3. Troubleshoot customer problems via phone, email, remote-access tools and visits. 4. Take ownership of customer support cases and follow them through to resolution. 5. Identifies and resolves problem in a timely manner, gathers and analyzes information skillfully, and problem solving 6. Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. 7. Conduct necessary final products inspection at request to ensure goods deliver to customers meet quality requirement. JOBHOLDER REQUIREMENTS 1. Bachelor or above degree of Mechanical Engineering 2. Strong communications and leadership skills desired. 3. Analytical problem solving and decision-making skills. 4. Continuously improvement mindset. 5. Proficient in English and computer literate.

JOB PURPOSE Be responsible for the profitable growth of product sales for Parker ING-UHP through direct sales, distributors and markets programs. Provide leadership to field sales force, develop insights to division/customer relationships and how to support them on a continuous improvement basis. Work on short and long term plans to grow the product group business. MAIN DUTIES 1. Accelerate business growth by offering solution /value sales 2. Drive, guide, support team members’ sales activities and growth, co-work with other function dept. to deliver company profitable growth 3. Identify and drive new business growth of ING-UHP to Semi Customers. 4. Enhance/speed up support to grow system/value sales by co-work with other product groups’ sales team 5. Reward for excellence/promotion and personal growth JOBHOLDER REQUIREMENTS 1. Bachelor’s degree in engineering or mechanical engineering, Master is a plus 2. Competent in English. 3. 8 years of experience in sales, marketing, or technical field requiring frequent customer interaction; 3 years of the above experience in supervision of professional sales people, experience of MNC will be a plus. 4. Knowledgeable in business experience especially with Taiwan Top 10 electronic companies, proven sales performance and experience as a team leader. 5. Strong leadership, collaboration and influencing skills. 6. Experience with daily CRM system operation.

Position Summary: Quality manager is responsible for ensuring the highest level of customer satisfaction and quality assurance for data center products and service within AP region. This role involves working closely with customers, Parker manufacturing locations, sales companies and suppliers to address quality issues, drive continuous improvements, and ensure compliance with industry standards. The ideal candidate will have a strong background in quality management, customer support, and the data center industry. Job Responsibility: 1. Customer Quality Assurance:  Act as the primary point of contact for data center customer quality issues within AP region.  Collaborates with division Engineering/quality on new product development and design review for quality/reliability issues, PPAP submission requirement.  Coordinates with Division Quality Manager for internal, customer and third party quality system audits.  Investigates and Collaborates with division leadership team to resolve customer complaints related to product quality, performance, or service delivery.  Collaborates with division quality manager to conduct root cause analysis and implement corrective action and preventive actions to address quality concerns 2. Quality Metrics & Reporting:  Monitor and analyze AP regional quality performance metrics (e.g., rejects rate, RPPM,IPML, claim LT, PPAP approval rate)  Prepare and present regular reports on quality trends, issues, and improvement initiatives to senior management. 3. Collaboration with Parker Internal Team  Provide leadership and guidance to LC Quality Engineers (direct reports)  Work closely with sales company and division engineering, manufacturing, and supply chain teams to ensure product quality meets customer expectations.  Support new product launches by providing quality-related inputs and ensuring compliance with customer requirements. 4. Customer Relationship Management:  Build and maintain strong relationships with key customers in the data center market 5. Compliance and Standards:  Collaborate with division quality managers to ensure compliance with industry standards and customer-specific requirements. 6. Continuous Improvement:  Collaborate with sales company and division leadership team and participate in continuous improvement initiatives to enhance product quality and customer satisfaction.  Train and mentor regional teams/ division on quality best practices and customer-centric approaches. Qualifications:  Bachelor's Degree in an Engineering, Quality Management, or related field.  5-7 years of Quality, Engineering or related experience.  Thorough knowledge of International Standard ISO 9001 Quality Management Systems (IATF 16949 as applicable for automotive sector) is mandatory.  Certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE), Certified Six Sigma Black Belt (CSSBB), or Certified Quality Manager (CQM) are a plus  Knowledge of manufacturing and quality technologies.  Experience with quality improvement tools and techniques (i.e.,FMEA, Control Plan, SPC, MSE, 8D, Pareto Analysis).  Demonstrated leadership, project management, facilitation and problem- solving skills.  Must demonstrate effective verbal and written communication skills Skills:  Excellent problem-solving and analytical skills.  Strong communication and interpersonal skills, with the ability to work effectively with customers and cross-region/functional teams.  Proficiency in data analysis and reporting tools (e.g., Excel, Power BI)  Ability to travel within the region as needed (Up to 70%)

JOB PURPOSE Provide technical support to the customers on all application/engineering issues, work closely with the sales team to penetrate the markets and explore new applications for Chomerics products, develops necessary tools and training material, conducts training seminars, and assists in application engineering of Chomerics when required. Responsibilities:  Provides application engineering support for Thermal Interface and EMI Shielding products.  Provides off-site or on-site technical assistance to customers.  Coordinates activities with Inside Sales Rep’s, Field Sales and manufacturing team.  Support the Inside Sales on customers incoming technical and applications inquires (via email/phone/fax).  Performs and manages Applications related projects for key customers to support the business growth.  Work with Sales Manager, potential customer and R&D engineer on New Product Development, assist in communicating with customer, collecting feedback and solving any potential application issues.  Develops and implements annual SOP’s (Standards of Performance). Qualifications:  Bachelor’s Degree in Science or Engineering. Advanced degree is preferred.  +5 years engineering experience.  Mechanical (structural) or Electrical design experience in electronic, telecommunication, automotive and difference industries.  EMI and Thermal material application experience  Experience in dispensing system of Thermal Gel and Form-In-Place gasket and its operation is added advantage.  Familiar with Automotive and Defense Standard & Requirements.  Project Management skills and experience with Project Management tools like SAP, IMS, Microsoft Office.  Hand on Experience & knowledge in plastic injection molding, diecasting, CNC machining, and rapid prototyping technologies.  Immense knowledge and experience in Product Development Cycle and Process from conceptual to MP.  Product design and development skills, Proficient in operating Engineering CAD software like Auto CAD, Pro-E/CREO, SolidWorks, CATIA.  Must demonstrate effective organizational and verbal/written English communication skills.  PC Proficient (MS Word, Excel, preferred)

JOB PURPOSE Responsible for ordering direct material based upon customer demand to improve customer service level through close communication with overseas manufacturing plants to meet request schedule. Providing premier logistics service to customers and act as the interface with other departments and forwarder/ broker to ensure smooth process of imports and exports, prepare and maintain proper shipment documentation. MAIN DUTIES 1. Issue purchase order of direct material according to customer demand and schedule 2. Monitors and trace each purchase order from order entry to delivery. 3. Timely shipment arrangement and work with forwarder / broker / warehouse on import and shipment arrival. 4. Update on daily order and shipment status, goods received and discrepancy 5. Submit Finance with original shipping documentation for payment settlement. KEY ACCOUNT ABILITIES 1. Issue purchase order per demand schedule and timely update related information and status to make sure of the supply information correctness. 2. Close communication / detail tracking with Overseas Suppliers and expedite delivery to meet customer schedule. 3. Assist Supply Chain Manager to develop and improve procurement procedure and system for internal control in efficient and effective manner. 4. Ensure the forwarder shipping mode meet the shipping instruction of the Purchase Order. 5. Ensure the urgent cases has followed the special instruction to meet expedite request. 6. Check Suppliers/forwarder shipment status and keep the daily update to system 7. Run goods receiving entry into JDE system and create GR report to ensure accuracy. 8. Prepare discrepancy note if any over/short/wrong shipped by division & follow up with CS. JOBHOLDER REQUIREMENTS 1. College degree and above 2. 5 year + experience in Supply Chain / procurement / logistics.

JOB PURPOSE Be responsible for the profitable growth of product sales for Parker product through direct sales, distributors and markets programs. Provide leadership to field sales force, develop insights to division/customer relationships and how to support them on a continuous improvement basis. Work on short and long term plans to grow the product group business. MAIN DUTIES 1. Accelerate business growth by offering solution /value sales 2. Drive, guide, support team members’ sales activities and growth, co-work with other function dept. to deliver company profitable growth 3. Identify and drive new business growth of Parker product to Data center Customers. 4. Enhance/speed up support to grow system/value sales by co-work with other product groups’ sales team 5. Reward for excellence/promotion and personal growth JOBHOLDER REQUIREMENTS 1. Bachelor’s degree in engineering or mechanical engineering, Master is a plus 2. Competent in English. 3. 5 years of experience in Sales, experience of MNC will be a plus. 4. Knowledgeable in business experience especially with Taiwan Top 10 electronic companies. 5. Strong leadership, collaboration and influencing skills. 6. Experience with daily CRM system operation.